Office Puzzle

What Office Puzzle does

Office Puzzle, Inc. is a privately held software company founded in 2018 and headquartered in Hollywood, Florida, that provides an all-in-one cloud-based practice management platform purpose-built for Applied Behavior Analysis (ABA) therapy providers. The platform unifies scheduling, real-time clinical data collection, session documentation, progress reporting, billing/claims management, payroll, and compliance (HIPAA, EVV) into a single connected system where data entered once flows across all modules, eliminating the disconnected workflow problem common in ABA practices that use separate scheduling, documentation, and billing tools.

The product architecture comprises three integrated modules — Clinical (service plans, data collection, auto-drafted notes, progress reports), Operational (scheduling, team/client organization, payroll with ADP and Paychex integrations), and Billing & Compliance (batch claims with multi-field splitting, clearinghouse connections via Availity, ETACTICS, and Claim.MD, EVV support, Stripe-based automated invoicing). Notable technical investments include a TypeScript frontend migration, Jenkins CI/CD integration, an AI-powered Session Note Generator and autocomplete using ChatGPT integration, Google SSO, SFTP-based 835 ERA processing, and a custom report builder. The company holds HIPAA compliance certification with a published Business Associate Agreement.

Commercially, Office Puzzle operates a single-tier SaaS subscription at $19.99 per user per month with all features included, no contracts, and a 30-day no-credit-card free trial. Distribution combines product-led self-serve signup on the website with an inside-sales demo motion. The company serves 800+ ABA practices nationwide with 30,000+ staff users and 7.3M+ annual care sessions managed, reporting a 4.9 customer satisfaction rating. The platform is sold exclusively in the United States, and the company appears bootstrapped with no disclosed external funding.

Name

Office Puzzle

Legal name

Office Puzzle, Inc.

Website

https://officepuzzle.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Office Puzzle is a cloud-based all-in-one practice management platform built for U.S. ABA therapy providers, integrating scheduling, clinical documentation, data collection, billing, and compliance into a single connected system at $19.99 per user per month.

Ownership category

akta.pro rank

Product category

ABA Practice Management Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)

akta.pro secondary industry

Enterprise Work Management & Collaborative Workflow Platforms (HDAEAHAI)

Keywords

• ABA practice management
• Applied behavior analysis software
• Healthcare practice management
• Clinical documentation software
• Behavioral health billing

Headquarters

HQ city

Hollywood

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Supply Chain

Revenue model

1. Subscription Licensing: Monthly subscription-based SaaS model at $19.99 per user per month. All features are included in the base price with no tiered levels, add-ons, or hidden fees. Revenue is recurring and scales with the number of users (staff members) at each customer organization.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Office Puzzle sells a single, cloud-based, all-in-one Applied Behavior Analysis (ABA) practice management SaaS platform that unifies scheduling, real-time data collection, clinical documentation, billing/claims, and compliance (HIPAA, EVV) into one connected workflow. It is sold on a flat subscription of $19.99 per user per month with all features included and is targeted at small, mid-market, and multi-location ABA therapy agencies in the United States. The platform is accessed via web and mobile app and is supported by self-serve onboarding, a 30-day free trial, and live product demos.

Product overview

Office Puzzle is a single, unified all-in-one ABA practice management platform (not a platform-plus-modules architecture with separate add-ons). The core product combines all features—scheduling, clinical documentation, data collection, billing, and compliance—into one connected system. The main functional modules include Clinical Features (service plans, data collection, notes, progress reports), Operations Features (scheduling, staff management, payroll), and Billing & Compliance Features (claims management, EVV, HIPAA compliance). All features are included in a single price ($19.99/user/month) with no tiered levels or add-ons. The platform serves 800+ practices nationwide supporting 30k+ ABA staff members.

Differentiator

Problem solved

Functional benefit

Products and services

• Office Puzzle Core Platform All-in-one cloud-based ABA practice management SaaS combining scheduling, real-time data collection, clinical documentation, billing/claims, and HIPAA + EVV compliance into a single connected workflow for U.S. ABA therapy practices and agencies.
• Clinical Features Module Clinical tools for BCBAs and RBTs including service plan creation, real-time session data collection, auto-drafted notes, AI session note generation, and progress report generation, with session data flowing into operations and billing.
• Operations Features Module Operational management tools for ABA agencies including workflow automation, scheduling management, team and client organization, and payroll processing with ADP and Paychex integrations.
• Billing & Compliance Features Module Billing, claims, and compliance tools including HIPAA safeguards, BAA, audit readiness, batch claims processing, multi-field claim splitting, payment status tracking, patient responsibility billing, and built-in Electronic Visit Verification (EVV).

Quantifiable outcome

• 800+ practices nationwide using the platform
• +5 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability3 records

Feature8 records

Partnerships

Three partnerships are on record, tiered minor and core.

• ABA Resource CenterminorGTM or Marketing Partner · 6 October 2025Strategic partnership to support ABA professionals and organizations. The partnership involves co-marketing, referral relationships, and collaborative opportunities focused on strengthening the ABA community. ABA Resource Center provides educational resources, BCBA fieldwork supervision curriculum, and RBT study materials while Office Puzzle provides practice management software.
• FirstWorkminorGTM or Marketing PartnerPartner spotlight collaboration supporting learners and professionals in the ABA space. Joint efforts to provide resources and support for the ABA community through co-marketing and referral opportunities.
• CASP (Council of Autism Service Providers)coreStrategic or Co-development PartnerOffice Puzzle is a Business Affiliate of CASP, a leading nonprofit trade association for ABA providers nationwide. The partnership involves active engagement with the ABA community through educational opportunities, sponsorships, and events. Office Puzzle participates in CASP community activities and contributes to advancing the ABA field.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CentralReach: CentralReach is the leading end-to-end practice management and clinical platform for ABA and related therapy providers, offering scheduling, data collection, billing, and learning management. It is the most direct competitor to Office Puzzle in the ABA vertical, with deeper enterprise features but higher price points.
• Therapy Brands (Netsmart): Therapy Brands, owned by Netsmart, provides practice management and billing software for ABA, speech, OT, and behavioral health providers. It competes head-on with Office Puzzle in the ABA space with a broader, enterprise-oriented product suite.
• ClinicSource: ClinicSource is a therapy practice management platform offering scheduling, documentation, and billing for ABA, speech, and occupational therapy practices. It targets a similar SMB-to-mid-market segment as Office Puzzle.
• WebABA: WebABA is a cloud-based ABA practice management solution covering data collection, scheduling, billing, and reporting. It directly overlaps with Office Puzzle's feature set and target customer base of ABA agencies.
• ABATools (by ABPathfinder/Juniper): ABATools / ABPathfinder provides practice management, data collection, and curriculum tools for ABA providers. It is a direct competitor serving similar ABA agency customers with comparable scheduling and clinical documentation features.
• DataFinch: DataFinch offers an ABA practice management platform with data collection, scheduling, and billing capabilities. It is a niche ABA-focused vendor directly comparable in scope and customer profile to Office Puzzle.
• Rethink Behavioral Health: Rethink provides ABA practice management, clinical content, and training tools for autism service providers. Its software-and-content offering overlaps directly with Office Puzzle's clinical documentation and practice management modules.
• TheraNest (by TherapyNotes): TheraNest is a practice management platform serving behavioral health, mental health, and ABA providers, with scheduling, documentation, and billing. It is a directly comparable SMB-focused competitor with overlapping features and customer base.
• BenchMark PCS: Benchmark PCS provides ABA practice management software covering scheduling, clinical data collection, and billing. It targets the same ABA agency customer profile as Office Puzzle, particularly mid-sized practices.

Emerging players

• SimplePractice: SimplePractice is a broader private practice management platform used by many small therapy practices. While not ABA-specialized, it competes for some of the same solo-practitioner and small-clinic buyers in adjacent behavioral health segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@officepuzzle
• Xx.com/officepuzzle
• Facebookfacebook.com/officepuzzle
• LinkedInlinkedin.com/company/officepuzzle

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Office Puzzle