Humanitas Technologies

What Humanitas Technologies does

Humanitas Technologies, Inc. (doing business as Humanitas AI) is a private U.S. company headquartered in San Francisco that sells an AI-powered workforce stability platform to enterprise employers with large frontline workforces. Its flagship product, CASEY, is a conversational AI concierge delivered to workers via SMS and phone call — with no app downloads, no logins, and multilingual support — that routes frontline, hourly, and distributed employees to a curated network of 28+ vetted service partners spanning financial, legal, health, and social support domains. The platform targets employers with 500 to 100,000+ frontline workers across retail, healthcare, hospitality, logistics, and manufacturing, where it claims a 70% weekly active user rate versus a less than 5% industry average, 11% turnover cost reduction, 12.5% absenteeism cost reduction, and ROI within 45 days across 30,000+ workers with documented outcomes.

The technical stack is built on a multi-model AI infrastructure using Microsoft Azure, Google Gemini, OpenAI, and Anthropic, combined with a proprietary purpose-built ensemble of small models designed to lower per-interaction intelligence cost. Products include a Core subscription (standalone CASEY), an Enterprise subscription with HRIS, payroll, scheduling, benefits, internal AI agent, and EAP integrations, a CASEY Wallet add-on for employer-funded debt relief and hardship grants, and a Workforce Stability Dashboard that delivers site-level risk indicators, unmet need signals, detected patterns, and ROI reporting. The company is SOC 2 Type 2, CCPA, and GDPR compliant and operates with 11-50 employees.

The business model is B2B SaaS, sold via direct enterprise field sales targeting CHROs and benefits leaders through a 'Book a Demo' call-to-action with 24-hour outreach. Pricing is quote-based, scaled to workforce size, rollout scope, and configuration, and contracted on multi-year terms with a Core-to-Enterprise land-and-expand motion. CASEY Wallet and a self-serve ROI Savings Calculator supplement the sales motion. The company is backed by individuals and leaders from OpenAI, Anthropic, Google, Microsoft, Amazon, Stanford, McKinsey, Stripe, Walmart, Nike, Papa, Avolta, and Care.com, although no funding amounts, rounds, or revenue figures are publicly disclosed.

Name

Humanitas Technologies

Legal name

Humanitas Technologies, Inc.

Website

https://humanitas.ai

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

11–50 employees

Short description

Humanitas Technologies (Humanitas AI) provides an AI-powered workforce stability platform for enterprise employers with frontline workers. Its CASEY concierge routes workers via SMS and phone to a curated 28+ service partner network, reducing turnover and absenteeism through proactive crisis resolution.

Ownership category

akta.pro rank

Product category

Workforce Stability Software

NAICS

Human Resources Consulting Services (541612), Individual and Family Services (6241), Vocational Rehabilitation Services (6243)

SIC

Services-Prepackaged Software (7372), Services-Social Services (8300)

akta.pro primary industry

Wellbeing, Mental Health & Employee Assistance (EAP) (BPACAPAO)

akta.pro secondary industries

Worksite Financial Wellness & Employee Assistance Programs (EAP) (FSAIAMAN), Workforce Support Services & Case Management (Coaching, Wraparound) (EDAAAOAK), Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)

Keywords

• Workforce stability platform
• AI concierge services
• Employee retention software
• Frontline worker support
• HR benefits navigation

Headquarters

HQ city

Palo Alto

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. SaaS Subscription (Core Plan): Full CASEY experience without IT integrations. Includes AI concierge via SMS and call, personalized care guidance, community resource library, proactive scheduling and follow-ups, worker and family coverage, and usage dashboard. Priced based on workforce size and rollout scope.
2. Enterprise SaaS Subscription: Everything in Core plus custom integrations, data sync, SSO, employer-specific workflows and routing, employer-curated resource hub, segmented surveys and safety check-ins, crisis response workflows, and workforce stability dashboard with ROI reporting. Higher price point than Core, priced based on workforce size, rollout scope, and configuration complexity.
3. CASEY Wallet Add-on: Employer-funded wallet tools including debt relief, hardship grants, financing, stipends, and subsidies. Available as a paid add-on for both Core and Enterprise plans. Provides direct financial assistance to workers funded by the employer.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Humanitas Technologies sells a SaaS workforce stability platform built around CASEY, an AI concierge reachable via SMS and phone that helps frontline workers resolve personal crises (childcare, medical bills, housing, debt, mental health, transportation, legal aid) by routing them to a curated network of 28+ vetted service partners. The platform is offered to enterprise employers in two tiers — Core (standalone, no IT integration) and Enterprise (with HRIS, payroll, scheduling, and benefits integrations plus a real-time Workforce Stability Dashboard) — with an optional CASEY Wallet add-on providing employer-funded financial tools such as debt relief, hardship grants, financing, stipends, and subsidies.

Product overview

Humanitas AI is a workforce stability platform offering a single unified product ecosystem centered on its AI concierge CASEY. The core product is CASEY, an AI-powered worker support system accessible via SMS and phone that resolves personal and work-related crises before they lead to turnover. CASEY is delivered through two pricing tiers: Core (standalone deployment) and Enterprise (deep integration and custom workflows). CASEY Wallet, an optional paid add-on, provides employer-funded financial tools including debt relief and hardship grants. The platform includes a real-time Workforce Stability Dashboard for employers and connects to a curated network of 28+ service partners. An ROI Savings Calculator tool is available for prospects to estimate value.

Differentiator

Problem solved

Functional benefit

Brands

• CASEY: AI concierge chatbot that provides personalized workforce stability support via SMS and call, helping frontline workers resolve personal crises that affect job performance.

Products and services

• CASEY AI Concierge An AI-powered concierge accessible via SMS and phone call that helps frontline, hourly, and distributed workers resolve personal and work-related crises (childcare, medical bills, housing, debt, mental health, transportation, legal aid, benefits navigation) before they lead to turnover. Workers text or call with no app downloads or logins required; the system remembers context, follows up, and routes users to a curated network of 28+ vetted service partners. Sold to enterprise employers under the Core (standalone) and Enterprise (with integrations) tiers.
• CASEY Wallet Employer-funded wallet tools available as a paid add-on to both Core and Enterprise CASEY plans, providing direct financial assistance to workers including debt relief, hardship grants, financing, stipends, and subsidies. Designed to be activated alongside the CASEY AI concierge.

Quantifiable outcome

• 70% weekly active user rate vs. <5% industry average for EAPs and benefits portals
• +5 more outcomes

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability7 records

Feature4 records

Partnerships

Five partnerships are on record, tiered supporting and core.

• OpenAIsupportingTechnology or IntegrationOpenAI is listed among the 'backed by' investors and also identified as a third-party AI model provider in the Terms of Service. Humanitas uses OpenAI's large language models as part of its multi-model AI infrastructure powering CASEY.
• AnthropicsupportingTechnology or IntegrationAnthropic is listed among the 'backed by' investors and also identified as a third-party AI model provider in the Terms of Service. Humanitas uses Anthropic's Claude models as part of its multi-model AI infrastructure powering CASEY.
• GooglesupportingTechnology or IntegrationGoogle is listed among the 'backed by' investors and also identified as a third-party AI model provider (Google Gemini) in the Terms of Service. Humanitas uses Google Gemini as part of its multi-model AI infrastructure powering CASEY.
• MicrosoftsupportingTechnology or IntegrationMicrosoft is listed among the 'backed by' investors and also identified as a third-party AI model provider (Microsoft Azure) in the Terms of Service. Humanitas leverages Microsoft Azure as a cloud infrastructure and AI platform provider.
• Service Provider Partners (28+ curated network)coreTechnology or IntegrationHumanitas operates a partner program connecting a curated network of 28+ service providers (covering debt relief, medical bills, childcare, mental health, housing, legal aid, food/nutrition, prescription savings, transportation, career growth) to frontline workers via CASEY. Partners get AI-powered intake, targeted distribution, outcome visibility, and flexible integration via API, AI agents, files, or direct referrals. No upfront costs to join. Partners include financial, legal, health, and social support service providers.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Lyra Health: Lyra provides mental health and EAP services to employers, with AI-enabled routing and care navigation for workforces. It is the closest direct competitor to Humanitas's EAP-adjacent, employer-funded, AI-routed support model for frontline workers.
• Modern Health: Modern Health is a mental health and wellbeing platform sold to enterprise employers, with AI-driven matching and global coverage. Comparable to Humanitas in targeting CHROs and benefits leaders with a subscription, AI-enhanced workforce support offering.
• Spring Health: Spring Health sells AI-enabled mental health and family care benefits to employers, with proactive outreach and multilingual support. Overlaps with Humanitas on employer-funded behavioral and life-crisis support routed via a tech platform.

Broad incumbents

• ComPsych: ComPsych is the largest traditional EAP and work-life services provider, serving thousands of employers globally. It is the broad incumbent that Humanitas positions against on engagement (<5% WAU) and fragmented user experience.
• Personify Health (formerly Virgin Pulse): Personify Health is an enterprise wellbeing, engagement, and benefits-navigation platform with broad employer coverage. Comparable as a broader-portfolio incumbent competing for the same HR/benefits wallet share.
• Health Advocate: Health Advocate is an employee assistance and health advocacy provider addressing benefits navigation, medical billing, and care coordination. Directly comparable to several CASEY use cases (medical bill relief, benefits navigation).

Emerging players

• Headspace for Business: Headspace's enterprise offering delivers mental health and meditation benefits to employer populations. Comparable as an emerging digital mental health and wellbeing player targeting the same benefits buyer.
• Calm Business: Calm Business sells mental health and meditation benefits to enterprise employers. Comparable to Humanitas as an emerging digital-first player in employer-funded behavioral support, though narrower in life-domain coverage.
• Wysa: Wysa offers an AI-driven mental health chatbot used by employers and health plans for confidential support. Comparable to Humanitas as an AI-conversational front door for worker mental health, though more focused on chat-based therapy.
• Papa: Papa provides companion care, transportation, and family support to older adults and families, often through employer benefit programs. Comparable to Humanitas as a Humanitas backer and as an adjacent family/transportation support category in the CASEY partner network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/humanitasai
• LinkedInlinkedin.com/company/humanitasai

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Humanitas Technologies