What Splynx does

Splynx s.r.o. is a Prague-headquartered software company that develops and sells an all-in-one ISP management platform targeted at Internet Service Providers, including fixed wireless ISPs (WISPs), fiber, DSL, and broadband operators. Founded in 2016, the company operates as a private Czech limited liability entity with 51–100 employees, including a disclosed core engineering team of 30+ developers dedicated to continuous platform development.

The platform unifies ISP billing, network management (RADIUS server, TR-069 ACS, IPAM, SNMP monitoring, bandwidth/FUP controls), built-in CRM, ticketing, customer self-service, scheduling and field services, and inventory management on a single common database accessible via an open REST API. Pre-built integration modules extend the platform to Huawei OLT, MikroTik, Preseem QoE, Whalebone DNS, and 3CX telephony. Splynx monetizes the platform through recurring software subscriptions, supported by a freemium free-trial entry point and direct enterprise sales for larger ISP accounts, with regional go-to-market specialization for South Africa, the United States, the United Kingdom, and Australia/New Zealand.

The company is bootstrapped with no disclosed external funding rounds, venture capital, or private equity involvement. Splynx claims a customer base of over 1,000 ISPs globally spanning Europe, Africa, North America, and Oceania, and has accumulated industry recognition including the WISPA 2025 Service of the Year award at WISPApalooza, G2 High Performer, Capterra Top-Rated, and Trustpilot recognition. Compliance posture includes GDPR-compliant data processing under EU regulation.

Name

Splynx

Legal name

Splynx s.r.o.

Website

https://splynx.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Splynx is a Czech-based SaaS company that provides an all-in-one ISP management platform combining billing, network management, CRM, ticketing, and field services for over 1,000 Internet Service Providers globally.

Ownership category

akta.pro rank

Product category

ISP Management Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Compliance, GRC Workflow & Audit Automation Platforms (HDAEAHAL)

Keywords

• ISP billing software
• Network management platform
• RADIUS server software
• TR-069 ACS platform
• ISP CRM software

Headquarters

HQ city

Prague

HQ country

Czechia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription: Splynx generates revenue through recurring software subscription fees for access to its all-in-one ISP management platform, which includes billing, network management, CRM, ticketing, and field services modules. The platform is offered as a software solution to ISPs globally.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

Splynx is an all-in-one ISP management platform that combines ISP billing, network management (RADIUS, TR-069 ACS, IPAM), CRM, ticketing, scheduling and field services, and inventory management into a single integrated system. It is sold via recurring software subscriptions to Internet Service Providers globally, with an open REST API enabling integrations to network hardware and third-party tools.

Product overview

Splynx is an all-in-one ISP management platform delivered as a unified system with integrated modules. The core portfolio includes ISP Billing (recurring/prepaid billing, invoicing, payments, accounting integration, VoIP billing), Network Management (RADIUS server, TR-069 ACS, IPAM, SNMP monitoring, bandwidth management with FUP/CAP controls), Ticketing (automated support ticketing with CRM integration), Sales CRM (lead pipeline, quotes, contracts, multi-channel communications), Customer Management (unified accounts, self-service portal, mobile app), Scheduling and Field Services (work orders, calendars, mobile app for technicians), and Inventory Management (multi-location tracking, supplier management). Additional solutions include TR-069 ACS as a standalone module, Wi-Fi Hotspot management via PowerLynx, and Cybersecurity add-ons. All modules share a common database and are accessible through the REST API for third-party integrations.

Differentiator

Problem solved

Functional benefit

Brands

• PowerLynx: Wi-Fi Hotspot solution product line

Products and services

• Splynx ISP Billing Comprehensive billing automation system for ISPs supporting recurring and prepaid billing models, invoice generation, payment processing, fees and tax management, and integrations with accounting software and VoIP billing.
• Splynx Ticketing ISP-focused ticketing platform with automatic ticket creation, multiple inboxes, workflow automation, CRM integration, performance reporting, and smart notifications for customer support teams.
• Splynx Network Management Network management system providing RADIUS server, TR-069 ACS, IPAM for IPv4/IPv6 address management, SNMP monitoring, bandwidth management with FUP and CAP controls, and device backup capabilities.
• Splynx Sales CRM Built-in CRM solution for ISPs covering the full sales cycle from lead generation through quote and contract creation, with pipeline management, communication tracking (calls, emails, SMS, WhatsApp), and website sign-up form integration.
• Splynx Customer Management Centralized customer account management with unified profiles, custom fields, services provisioning, billing management, activity logs, document storage, usage statistics, and a white-labeled self-service portal for Internet and VoIP services.
• Splynx Scheduling and Field Services Field service management module for ISP operations including job scheduling, task calendars, work orders with checklists, map integration, and mobile app support for field technicians.
• Splynx Inventory Management Automated inventory tracking system with multi-location support, stock visibility and control, supplier management and invoicing, integrated with CRM, ACS, and field scheduling modules.
• Splynx TR-069 ACS TR-069 Auto Configuration Server solution for provisioning and remotely managing CPE (Customer Premises Equipment) devices, enabling mass firmware updates and centralized device control.
• PowerLynx Wi-Fi Hotspot Wi-Fi hotspot management solution offered as a separate product, for ISPs to manage captive portal hotspots.
• Cybersecurity for ISPs Cybersecurity solution designed specifically for ISPs, integrated with the Splynx platform to provide network security features.

Quantifiable outcome

• Up to 50% savings on recurring software costs
• +9 more outcomes

Named customers24 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature10 records

Partnerships

Four partnerships are on record, tiered core.

• WISPA (Wireless Internet Service Providers Association)coreGTM or Marketing PartnerSplynx is an official WISPA vendor member, participating in the association's annual conference WISPApalooza where they won the 2025 Service of the Year award. WISPA membership provides access to the WISP community and marketing visibility within the industry.
• WAPA (Wireless Access Providers' Association)coreGTM or Marketing PartnerSplynx is a member of the Wireless Access Providers' Association (WAPA) in South Africa, targeting the South African ISP market with regional support and success stories from local ISPs.
• WISPAU (Wireless Internet Service Providers Association of Australia)coreGTM or Marketing PartnerSplynx is a member of WISPAU, targeting the Australian ISP market with dedicated landing pages and regional support.
• UK WISPAcoreGTM or Marketing PartnerSplynx holds Gold Partner status with UK WISPA, providing elevated visibility and credibility in the UK ISP market.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Sonar Software: Sonar Software is a direct competitor named by Splynx in its own comparison pages. It offers a similarly scoped ISP management platform covering billing, CRM, networking, and ticketing for ISPs and WISPs, making it the closest head-to-head rival in the vertical.
• Powercode: Powercode is explicitly named by Splynx as a direct competitor. It provides ISP billing, OSS, and network management software to broadband and WISP operators in North America, competing for the same mid-market ISP customer base.
• Azotel: Azotel is named on Splynx's comparison page as a direct rival. It delivers ISP operations and billing software primarily to European and emerging-market broadband providers, with overlapping billing and service-management functionality.
• VISP.net: VISP.net is identified by Splynx as a direct competitor. It provides billing and provisioning software tailored to small and mid-sized ISPs and WISPs, overlapping with Splynx's core SMB ISP segment.
• UISP (Ubiquiti): Ubiquiti's UISP platform offers network management, billing, and CRM tooling tightly integrated with Ubiquiti's hardware ecosystem for WISPs. It is a direct functional peer, especially for ISPs running Ubiquiti/MikroTik-style access networks.
• GLDS (Great Lakes Data Systems): GLDS provides broadband billing, provisioning, and customer management software for cable, fiber, and WISP operators. It targets a similar ISP operations buyer with comparable billing and OSS scope.
• Netcradle: Netcradle is an ISP operations and billing platform serving WISPs and broadband providers with comparable billing, provisioning, and customer management functionality, making it a direct peer in the same vertical.

Broad incumbents

• Calix (SMART Operations): Calix offers broadband platforms including managed Wi-Fi, B/OSS, and subscriber experience solutions to service providers worldwide. It is a broad incumbent competing for the same ISP/Broadband provider operations budget, but with a much larger hardware-led portfolio.
• ConnectWise: ConnectWise provides professional services automation (PSA), CRM, and remote monitoring tools used by MSPs and some telecom service providers. It overlaps with Splynx's CRM/ticketing/field service functionality but is a broader platform targeting MSPs rather than ISPs specifically.
• Freshworks: Freshworks offers CRM, helpdesk/ticketing, and field service software that overlaps with Splynx's CRM, ticketing, and scheduling modules. It is a broad incumbent that competes for the operations software budget of mid-market ISPs, though it lacks Splynx's TR-069/RADIUS/AAA depth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/IspFramework
• YouTubeyoutube.com/channel/UCQB0vydoC1LOqdheTPkxWpA
• Facebookfacebook.com/IspFramework
• LinkedInlinkedin.com/company/splynx-isp-framework

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Splynx