What Avaso Technology Solutions does

Avaso Technology Solutions is a privately held global IT services firm headquartered in Petaling, Malaysia with US corporate roots in Sacramento, California and operating arms in Norcross, Georgia. The company operates eight core service categories — Digital Workplace, Cloud & Application Services, Depot & Logistics Services, Strategic Staffing and Payroll Services, Consulting & Professional Services, Service Desk, Enterprise Services, and Value Added Reseller — delivered through direct badged field technicians, depot operations, and a centralized service desk across 40+ countries with 30+ wholly-owned local subsidiaries spanning APAC, EMEA, and the Americas.

The company's technology backbone consists of two proprietary platforms: AVASO Bolt, a SaaS platform for AI-assisted automation and system integration that ingests data from PDFs (via OCR), Excel, and CSV and deploys AI assistants across Microsoft Teams, Slack, and email; and the AVASO Field Force Application (FFA), an in-house field service management tool that aligns field technicians and accelerates ticket resolution. The firm carries enterprise-grade credentials including CMMI SVC Level 3, ISO 27001, ISO 9001, ISO 20000-1, Cyber Essentials (2025), and an EcoVadis Bronze Medal (2024), and is partnered with IBM, Microsoft, SAP, NTT DATA, Dell Technologies, and VMware.

AVASO monetizes through four primary revenue streams: professional services (consulting, IT field technical services, project management), managed services (service desk, hardware maintenance, payroll/asset management under long-term contracts), hardware procurement and resale via its Value Added Reseller function, and strategic staffing/payroll subscriptions. Go-to-market is a hybrid model combining direct enterprise field sales with a subcontractor role to global Managed Service Providers in geographies outside the MSPs' direct reach, serving named customers in aviation (international airline group spanning 77 countries and 366 sites), retail/apparel, environmental services, and HPC/immersion cooling. Pricing is custom and quote-based, anchored to multi-year contracts.

Name

Avaso Technology Solutions

Legal name

AVASO Technology Solutions Inc.

Website

https://avasotech.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Avaso Technology Solutions is a global IT services firm delivering digital workplace, cloud, depot/logistics, managed services, and staffing across 40+ countries to multinational enterprises, via its proprietary AVASO Bolt and Field Force Application platforms and a network of 30+ wholly-owned local subsidiaries.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Service Desk & ITSM Outsourcing (BPAEAMAF), Systems Integration & Implementation Services (BPAEAAAB)

Keywords

• IT managed services
• IT field services
• Hardware procurement
• Depot logistics
• IT staffing payroll

Headquarters

HQ city

Petaling

HQ country

Malaysia

HQ region

Asia

Offices46 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Professional Services: AVASO generates revenue through consulting, professional services, IT field technical services, project management, and technology transition management. Services are delivered globally through a network of skilled professionals and local technicians.
2. Managed Services: Ongoing managed services including service desk, managed network, hardware maintenance and support, asset management, and payroll as a service. Delivered through long-term contracts with enterprise clients.
3. Hardware Procurement & Resale: End-to-end hardware procurement services including sourcing, purchasing, deployment, and logistics. Acts as a Value Added Reseller providing competitive pricing through supplier networks and direct leasing partnerships.
4. Strategic Staffing & Payroll Services: Skill on Demand (staff augmentation) and Payroll as a Service offerings, enabling organizations to scale IT workforce dynamically and streamline payroll management across regions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Avaso Technology Solutions delivers end-to-end global IT services—including digital workplace support, field technical services, depot and logistics, hardware procurement and resale, staffing and payroll, consulting, service desk, and enterprise infrastructure services—often serving as a subcontractor to Managed Service Providers that lack local presence in 40+ countries. The company complements these services with proprietary platforms AVASO Bolt (AI automation and system integration SaaS) and AVASO Field Force Application for field service management.

Product overview

Avaso Technology Solutions offers a comprehensive portfolio of IT services organized into eight core service categories: Digital Workplace, Cloud & Application Services, Depot & Logistics Services, Strategic Staffing and Payroll Services, Consulting & Professional Services, Service Desk, Enterprise Services, and Value Added Reseller. The company also offers two proprietary products: AVASO Bolt (a SaaS platform for AI automation and system integration supporting data capture from PDFs, Excel, and CSV formats), and AVASO Field Force Application (FFA) for field service management. These proprietary platforms complement the service modules by enabling AI-powered automation, intelligent data handling, and field workforce optimization. The overall architecture is a platform-plus-modules model where the service categories function as interconnected practice areas, with AVASO Bolt serving as the underlying technology platform for AI and integration capabilities across multiple service lines.

Differentiator

Problem solved

Functional benefit

Products and services

• Digital Workplace Comprehensive suite of services to enhance IT operations and drive business efficiency, including device management, field technical services, and centralized support centers for enterprise clients.
• Cloud & Application Services Transformational IT services leveraging AI, automation, business process optimization, and system integration for operational efficiency across enterprise environments.
• Depot & Logistics Services IT asset management services including warehousing, configuration, global logistics, and lifecycle management for enterprise hardware deployments.
• Strategic Staffing and Payroll Services Flexible workforce solutions providing IT talent access (staff augmentation) and comprehensive payroll management services (Payroll as a Service) for enterprise clients.
• Consulting & Professional Services Expert consulting services providing specialized professionals, IT strategy guidance, project management, and technology transition support for enterprise clients.
• Service Desk Centralized IT support services providing 24/7 support, proactive monitoring, and efficient incident management for enterprise end users.
• Enterprise Services IT infrastructure optimization services including network, storage, liquid cooling, and data center relocation/migration services for enterprise performance and sustainability.
• Value Added Reseller (Hardware Procurement) End-to-end hardware procurement services providing access to reliable supply chain, expert guidance and streamlined processes, including sourcing, purchasing, deployment, logistics, and regulatory compliance.
• AVASO Bolt Proprietary SaaS platform that enables the creation of advanced AI assistants by integrating popular AI frameworks and tools, providing a complete suite for AI automation from development to deployment, with built-in tools for system integration supporting data capture from PDFs (OCR), Excel, and CSV.
• AVASO Field Force Application (FFA) In-house developed field service management solution that serves as a one-stop solution for field visit-related tasks, ensuring faster technician alignment and quicker ticket resolution, driving operational excellence and customer satisfaction across AVASO's field services engagements.

Quantifiable outcome

• 99% New User supported distributions from Depots (Q4, 2024)
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability8 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• EvertreenminorStrategic or Co-development Partner · 26 December 2024Global reforestation partnership where AVASO contributes to planting real trees through Evertreen's innovative online platform. Evertreen enables tracking of tree growth and carbon absorption, supporting AVASO's sustainability initiatives.
• IBMcoreTechnology or IntegrationTechnology partnership displayed in partner logos section. IBM represents a major technology OEM partner for AVASO's solutions and hardware offerings.
• MicrosoftcoreTechnology or IntegrationTechnology partnership displayed in partner logos section. Microsoft represents a key technology partner for AVASO's cloud and application services.
• SAPcoreTechnology or IntegrationTechnology partnership displayed in partner logos section. SAP represents enterprise software partnership for AVASO's business solutions.
• NTT DATAcoreStrategic or Co-development PartnerMajor global IT services company partnership. NTT DATA is a significant player in managed services that AVASO works with as both partner and potential client.
• Dell TechnologiescoreTechnology or IntegrationHardware OEM partnership displayed in partner logos. Dell Technologies provides hardware procurement opportunities and technology solutions for AVASO's enterprise clients.
• VMwarecoreTechnology or IntegrationTechnology partnership displayed in partner logos section. VMware represents virtualization and cloud infrastructure partnership for AVASO's enterprise services.
• US-based Immersion Cooling ManufacturercoreTechnology or IntegrationAVASO is one of the global service partners for this US-based immersion cooling manufacturer. AVASO technicians are trained in supporting installation and maintenance of immersion cooling systems and immersed IT infrastructure. This partnership enabled AVASO to extend the partner's reach into APAC region, including Taiwan installations during the pandemic.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• SHI International: SHI is one of the largest IT solutions providers in North America, offering hardware procurement, software licensing, managed services, and professional services. Closely comparable in the VAR-plus-services hybrid model AVASO employs.
• Getronics: Getronics is a global ICT services company headquartered in the Netherlands providing managed services, workspace services, and application services across multiple continents. Comparable geographic delivery model and service desk/workspace focus.
• CompuCom: CompuCom is a US-headquartered managed IT services provider offering end-user computing support, field services, service desk, and hardware lifecycle services to large enterprises. Highly comparable business model to AVASO's Digital Workplace and Service Desk lines, with similar subcontractor relationships to OEMs.
• Computacenter: Computacenter is a UK-based global provider of enterprise IT infrastructure, managed services, and hardware procurement with strong field-service delivery across Europe and North America. Direct overlap with AVASO's hybrid model of VAR/hardware procurement combined with managed and professional services.
• Park Place Technologies: Park Place Technologies specializes in third-party hardware maintenance and IT infrastructure support services for enterprise data centers. Highly comparable to AVASO's Hardware Maintenance and Support Services module within Digital Workplace.
• Logicalis: Logicalis is a global IT solutions and managed services provider focused on enterprise digital transformation, networking, and data center services. Overlaps with AVASO's Enterprise Services and managed network offerings.
• Stefanini: Stefanini is a Brazil-headquartered global IT services provider offering managed services, field support, and digital workplace solutions with strong emerging-market presence. Comparable multinational service delivery footprint and managed services focus.
• Insight Enterprises: Insight is a global technology solutions provider combining hardware/software procurement (VAR), managed services, and IT consulting. Comparable to AVASO's Value Added Reseller and Consulting & Professional Services categories serving multinational enterprises.

Broad incumbents

• NTT Data: NTT Data is a $30B+ global IT services and consulting firm that is both a named AVASO partner (subcontractor relationship) and a broad incumbent competitor in managed services, consulting, and infrastructure delivery.
• DXC Technology: DXC Technology is a Fortune 500 global IT services giant offering managed services, workplace services, and consulting across all major verticals. A much larger incumbent that competes in the same managed services and digital workplace category as AVASO.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• Facebookfacebook.com/AvasoTechnologySolutions
• LinkedInlinkedin.com/company/avaso-technology-solutions

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries35 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Avaso Technology Solutions