What Channex does

Channex is a London-based B2B software company founded in 2018 that operates a white-label Channel Manager API targeting Property Management System (PMS) providers in the hospitality sector. Its core product is a modern REST API with JSON-based integration that connects PMS platforms to over 50 Online Travel Agencies (OTAs) including Booking.com, Airbnb, and Expedia, enabling real-time inventory synchronization and reservation management without the legacy CSV/XML file-based integrations common in the industry. The platform offers enterprise-grade reliability with a 99.9% uptime SLA and sub-100ms response times, alongside GDPR and PCI DSS compliance for handling sensitive guest and payment data.

The company employs 11-50 people and serves PMS providers through an API-first go-to-market motion, allowing partners to embed channel management functionality under their own brand via the white-label model. Channex's business model is built on transparent per-property subscription pricing, generating recurring revenue as connected PMS platforms distribute hotel and accommodation inventory across its OTA network. Integration timelines are compressed to 2-4 weeks through comprehensive documentation and a test sandbox, reducing onboarding friction for PMS technology teams.

Founded by Evan Davies and Tikky Davies, Channex has not disclosed funding rounds, revenue figures, or named customer logos in the available data. The company's strategic positioning centers on being a connectivity infrastructure layer in the fragmented hospitality technology stack, monetizing the breadth of its OTA integration network and the switching costs inherent in embedded PMS integrations.

Name

Channex

Website

https://channex.io

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Channex provides a white-label Channel Manager API that connects Property Management System providers to 50+ Online Travel Agencies including Booking.com, Airbnb, and Expedia, enabling real-time inventory synchronization via REST API for the hospitality industry.

Ownership category

akta.pro rank

Product category

Hospitality Channel Management Software

akta.pro primary industry

Property Management Systems (PMS) (THALACAA)

Keywords

• Channel manager API
• Property management software
• Hospitality distribution platform
• OTA integration
• White-label SaaS

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. API Access and Integration Services: Revenue generated through transparent per-property pricing for API access and channel management services provided to PMS providers. The white-label solution enables PMS companies to offer OTA connectivity to their hotel and accommodation clients.

Go-to-market motion1 record

Distribution channels1 record

Core offering

Channex provides a white-label Channel Manager API that enables Property Management System (PMS) providers to connect their hotel clients' inventory, rates, and availability to 50+ Online Travel Agencies (OTAs) such as Booking.com, Airbnb, and Expedia. Delivered as a modern REST API with JSON, the platform offers 99.9% uptime, sub-100ms response times, and a 2-4 week integration window for partners.

Product overview

Channex offers a single unified product: the Channel Manager API, a white-label solution for PMS (Property Management System) providers. This core API product enables PMS systems to connect to 50+ OTAs (Online Travel Agencies) including Booking.com, Airbnb, and Expedia, providing real-time inventory synchronization and reservation management through a modern REST API with JSON-based integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Channex Channel Manager API

Quantifiable outcome

• 99.9% uptime SLA ensures reliable channel management operations
• +2 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• Booking.comcoreTechnology or IntegrationIntegration partner providing OTA connectivity through Channex's Channel Manager API. Hotels and accommodation providers using PMS systems connected via Channex can distribute inventory to Booking.com.
• AirbnbcoreTechnology or IntegrationIntegration partner providing OTA connectivity through Channex's Channel Manager API. Allows PMS-connected properties to list and manage bookings on Airbnb platform.
• ExpediacoreTechnology or IntegrationIntegration partner providing OTA connectivity through Channex's Channel Manager API. Enables distribution to Expedia's network of travel sites.
• 50+ Additional OTAscoreTechnology or IntegrationExtended network of over 50 Online Travel Agencies integrated through Channex's API, providing comprehensive channel coverage for PMS providers and their hotel clients.

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• BookingSuite (Booking.com): BookingSuite is Booking.com's connectivity and software arm offering channel management and PMS-adjacent tools to accommodation providers. It is comparable to Channex as a major channel distribution player, though it benefits from Booking.com's owned OTA demand.
• TravelClick (Amadeus Hospitality): Amadeus Hospitality (formerly TravelClick) is a broad incumbent offering CRS, PMS, channel management, and revenue management for hotels and chains. It overlaps with Channex's channel manager functionality as part of a much wider enterprise hospitality suite.
• Sabre Hospitality: Sabre Hospitality provides SynXis, a CRS and central distribution platform that competes with Channex by enabling hotel connectivity to OTAs, GDS, and PMS systems. It is a broad incumbent with overlapping channel distribution capabilities.

Direct peers

• HotelRunner: HotelRunner is a cloud-based hotel management and channel manager platform that connects properties to OTAs. It is comparable to Channex as a B2B SaaS channel manager serving independent hotels and accommodation providers.
• SiteMinder: SiteMinder is the leading global channel manager and demand platform for hotels, directly competing with Channex by connecting PMS systems to hundreds of OTAs and offering a white-label channel manager API with similar real-time inventory synchronization.
• Cloudbeds: Cloudbeds provides an all-in-one hospitality platform including a PMS with built-in channel manager connecting to major OTAs. It competes directly with Channex for PMS providers and hotels needing multi-channel distribution capabilities.
• RateGain: RateGain offers a hospitality channel manager (DHISCO) and rate intelligence products that compete with Channex's API-based connectivity between PMS systems and OTAs, serving similar hotel and accommodation clients.
• eZee Technosys: eZee Technosys offers a PMS with integrated channel manager connecting to major OTAs. It overlaps with Channex's offering for hotel and accommodation providers seeking real-time multi-channel distribution.
• SHR (Sceptre Hospitality Resources): SHR provides a centralized distribution platform (Wired) that connects hotels to OTAs, GDS, and PMS systems via a single API. It directly competes with Channex in the white-label channel manager API space for hotel chains and PMS providers.
• STAAH: STAAH provides channel manager and booking engine solutions for hotels, vacation rentals, and PMS partners. It competes directly with Channex in the B2B channel management space with a similar white-label, API-driven approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Channex