Maintenance Connection
Maintenance Connection is a browser-based CMMS and EAM platform operated by Accruent (Fortive-owned) that centralizes facility and asset maintenance, automates work orders, and supports regulatory compliance for multi-site enterprises across 12 verticals and 75+ countries.
- Company typePrivate
- Founded1999
- HeadquartersDavis, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Maintenance Connection does
Maintenance Connection is a browser-based Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) software product that centralizes facility and asset maintenance for multi-site organizations. The platform automates work orders, manages inventory, tracks preventive and predictive maintenance, and supports regulatory compliance through features such as electronic signatures, audit trails, and procedure versioning. It is available as both a SaaS subscription and on-premises deployment, with mobile functionality including offline capabilities and barcode/QR scanning for field technicians. The product is operated by Accruent, a software subsidiary of Fortive Corporation, and is distributed under the Maintenance Connection brand out of Davis, California, with Accruent's headquarters in Austin, Texas.
The technology stack includes a pre-built integration hub connecting to ERP, SCADA, HR, EDMS, and IoT systems, with an open API for custom integrations. Accruent Data Connect provides BI-ready data integration with enterprise BI tools. A strategic integration with Esri adds GIS-based spatial visualization over maintenance data. The broader Accruent portfolio extends Maintenance Connection into adjacent modules: Observe (IoT remote monitoring), Sustain (refrigerant/sustainability management), Space Intelligence, TMS (lease accounting), RedEye and Meridian (engineering document management), Lucernex (lease/real estate), Famis 360, EMS (event/classroom scheduling), Maintain, and Siterra (construction project management).
The business model is enterprise SaaS subscription combined with on-premises perpetual or term licensing and Accruent-led professional services. Pricing is quote-based and not publicly disclosed; a free trial is available for self-service evaluation. Go-to-market is primarily enterprise field sales with demo-driven discovery, supplemented by Accruent's partner and VAR channel and a free self-serve trial for mid-market buyers. Customers span pharmaceuticals, food & beverage, manufacturing, utilities, corporate, higher education, healthcare, mining, oil & gas, retail, telecom, and chemicals, with named enterprise logos including L'Oréal, The New York Times, Alaska Airlines, Encore Wire, Trinchero Family Estates, Masters Gallery Foods, and KenCrest across 75+ countries.
Maintenance Connection firmographics
Firmographics- Name
- Maintenance Connection
- Legal name
- Accruent
- Website
- https://maintenanceconnection.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Maintenance Connection is a browser-based CMMS and EAM platform operated by Accruent (Fortive-owned) that centralizes facility and asset maintenance, automates work orders, and supports regulatory compliance for multi-site enterprises across 12 verticals and 75+ countries.
- Ownership category
- akta.pro rank
Maintenance Connection industry classification
Industry- Product category
- Enterprise Asset Management Software
- NAICS
- Facilities Support Services (561210), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (81131), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Asset & Maintenance Management (EAM/CMMS) Platforms (HDAEAEAM)
- akta.pro secondary industries
- Lean Maintenance, TPM & Maintenance Management (CMMS) (EDAOAHAL), Electrical, Instrumentation & Controls (E&I) Maintenance (IMAIACAE)
Keywords
Where Maintenance Connection is headquartered
LocationHeadquarters
- HQ city
- Davis
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Maintenance Connection business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- SaaS Subscription: Subscription-based cloud deployment offering scalable access to the CMMS/EAM platform with automatic updates and lower upfront costs
- On-premises License: On-premises model for companies requiring local data control and specific regulatory compliance, providing perpetual or term licensing options
- Professional Services: Implementation, training, and managed services offered through Accruent's professional services team
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | SaaS subscription model with per-user or tiered pricing |
| One time/ perpetual license | Multi-year contract | On-premises perpetual or term license option |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Maintenance Connection product offering
Product offeringCore offering
Maintenance Connection is a browser-based CMMS and EAM platform that centralizes facility and asset maintenance operations across multi-site organizations. It automates work orders, schedules preventive maintenance, manages inventory and spare parts, tracks assets across their lifecycle, and supports regulatory compliance through electronic signatures, audit trails, and procedure versioning. Available as SaaS or on-premises deployment with mobile capabilities and pre-built integrations to ERP, SCADA, HR, EDMS, IoT, and BI systems.
Product overview
Maintenance Connection is a purpose-built, multi-site CMMS (Computerized Maintenance Management System) and EAM (Enterprise Asset Management) platform that forms part of Accruent's broader software portfolio. The core Maintenance Connection product centralizes facility and asset maintenance, automates work orders, manages inventory, and ensures regulatory compliance. It is complemented by a suite of integrated solutions including EMS (classroom/event scheduling), Famis 360 (facility management), Lucernex (lease management), Maintain (preventive maintenance), Observe (IoT monitoring), RedEye (engineering document management), Meridian (on-premise EDMS), Siterra (construction project management), Space Intelligence (spatial analytics), Sustain (sustainability/refrigerant management), and TMS (tenant/lease accounting). Accruent Data Connect provides BI-ready data integration across the platform. The platform is available as SaaS or on-premises deployment.
Differentiator
Problem solved
Functional benefit
Products and services
- Maintenance Connection Comprehensive CMMS (Computerized Maintenance Management System) and EAM (Enterprise Asset Management) solution that centralizes facility and asset maintenance, automates work orders, manages inventory, and ensures regulatory compliance across multi-site organizations.
- EMS
Quantifiable outcome
- Significant cost savings through improved maintenance operations, increased uptime, better asset reliability, and improved labor efficiency (as reported by Masters Gallery Foods)
- +2 more outcomes
Companies that use Maintenance Connection
Customer profileNamed customers7 records
Segments12 records
Ideal customer profiles2 records
Maintenance Connection technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature8 records
Maintenance Connection partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights5 records
Maintenance Connection competitors and assessment
Company assessmentDirect peers
- IBM Maximo: IBM Maximo is the leading enterprise-grade EAM platform, directly competing with Maintenance Connection in asset-intensive industries such as manufacturing, utilities, oil & gas, and transportation. Both target multi-site enterprises with regulatory and integration requirements.
- Infor EAM: Infor EAM is a directly comparable enterprise asset management solution competing head-to-head with Maintenance Connection across asset-heavy industries including manufacturing, facilities, and public sector.
- eMaint (Fluke Corporation): eMaint is a CMMS platform owned by Fluke Corporation directly competing with Maintenance Connection in facility and asset maintenance for mid-market and enterprise customers, with strong condition-monitoring adjacency.
Broad incumbents
- SAP PM (Plant Maintenance): SAP Plant Maintenance is part of SAP's broader ERP suite and competes with Maintenance Connection for large enterprise EAM deals, particularly where deep ERP integration is a buying criterion. It is a broad incumbent rather than a focused CMMS.
- Oracle EAM: Oracle Enterprise Asset Management competes with Maintenance Connection in asset-intensive enterprises, typically as part of Oracle's broader application suite. Overlapping in manufacturing, utilities, and facilities-focused deployments.
Emerging players
- Fiix (Rockwell Automation): Fiix is a cloud-native CMMS acquired by Rockwell Automation, targeting manufacturing and facility maintenance. It competes with Maintenance Connection particularly in mid-market accounts and represents the modern cloud-native segment of the same market.
- UpKeep: UpKeep is a mobile-first, cloud-native CMMS competing with Maintenance Connection in the mid-market and SMB segments. Differentiates on ease of use and transparent pricing versus Maintenance Connection's enterprise sales motion.
- Limble CMMS: Limble is a modern cloud-based CMMS focused on facility and manufacturing maintenance teams. It competes with Maintenance Connection at the lower end of the market with a lighter-weight, faster-implementation alternative.
- Asset Panda: Asset Panda is a configurable asset tracking and maintenance platform competing with Maintenance Connection for organizations prioritizing flexibility and mobile workflows over deep regulated-industry compliance.
- Hippo CMMS: Hippo CMMS is a cloud-based maintenance management platform targeting small and mid-sized organizations. It competes with Maintenance Connection in the lower-end of the market with a focus on ease of use and rapid deployment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Maintenance Connection social profiles
Digital presenceMaintenance Connection financial estimates
Financial estimateRevenue estimate
Valuation estimate
Maintenance Connection leadership team
Management profileNumber of profiles
Profiles2 records
Maintenance Connection funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Maintenance Connection M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Maintenance Connection
What does Maintenance Connection do?
Maintenance Connection is a browser-based CMMS and EAM platform that centralizes facility and asset maintenance operations across multi-site organizations. It automates work orders, schedules preventive maintenance, manages inventory and spare parts, tracks assets across their lifecycle, and supports regulatory compliance through electronic signatures, audit trails, and procedure versioning. Available as SaaS or on-premises deployment with mobile capabilities and pre-built integrations to ERP, SCADA, HR, EDMS, IoT, and BI systems.
Is Maintenance Connection a public or private company?
Maintenance Connection is a private company. It is classified as corporate owned and is currently operating.
When was Maintenance Connection founded?
Maintenance Connection was founded in 1999. It employs 51 to 100 people.
Where is Maintenance Connection based?
Maintenance Connection is headquartered in Davis, United States, in the North America region.
How does Maintenance Connection make money?
Three revenue lines are on record. SaaS Subscription is the primary driver. The others are on-premises License and professional Services.
Who are Maintenance Connection's main competitors?
Direct peers on record are IBM Maximo, Infor EAM and eMaint (Fluke Corporation). Broad incumbents are SAP PM (Plant Maintenance) and Oracle EAM. Emerging players are Fiix (Rockwell Automation), UpKeep, Limble CMMS, Asset Panda and Hippo CMMS.
Does Maintenance Connection have an API?
Yes. Open API available for custom integrations. Maintenance Connection connects to critical systems including ERP, SCADA, HR systems, EDMS, and IoT using the pre-built integration hub, or leverages the open API for custom integrations.
What industry is Maintenance Connection in?
Maintenance Connection's product category is Enterprise Asset Management Software. Its primary akta.pro industry code is HDAEAEAM, Asset & Maintenance Management (EAM/CMMS) Platforms, with a secondary code of EDAOAHAL, Lean Maintenance, TPM & Maintenance Management (CMMS). Its NAICS code is 561210 and its SIC code is 7373.