CIO Solutions

What CIO Solutions does

CIO Solutions is a privately held managed service provider (MSP) founded in 1986 and headquartered in Goleta, California, with additional offices in San Luis Obispo, Fresno, and Alajuela, Costa Rica. The company serves more than 300 California-based businesses ranging from roughly 10 to 500+ employees, delivering recurring managed IT services under both fully managed (outsourced IT department) and co-managed (augmentation of internal IT staff) engagement models on monthly subscription contracts.

The company's core offering is a five-module managed services platform: Strategy (vCIO consulting, IT budgeting, roadmapping), Systems Management (proactive monitoring, patching, backup, disaster recovery), Cybersecurity (endpoint, identity, threat monitoring, SIEM/XDR, training), Cloud Solutions (Microsoft 365, Azure, Google Workspace, and a proprietary CIO Private Cloud VDI), and Support (first-call-resolution helpdesk with 90%+ issues resolved without escalation). A 24x7 Network Operations Center, a dedicated AI and Automation Services module, and integrations with CrowdStrike, Microsoft, AWS, Google, Citrix, Datto, Palo Alto Networks, WatchGuard, Sophos, Webroot, and Juniper form the underlying technology stack. SOC 2 Type II attestation (KirkpatrickPrice, January 2023) and compliance frameworks spanning HIPAA, NIST 800-53, HITRUST CSF, CMMC, and PCI DSS underpin regulated-vertical sales.

Go-to-market is sales-led and consultative, with free initial consultations, direct field sales from three California offices, a website inquiry form, and referral/testimonial-driven demand. Revenue is subscription/recurring, priced per user tier with monthly billing; pricing is not publicly disclosed. The company has grown organically and through acquisitions — TekTegrity (merged 2017) and Compass Consulting (acquired July 13, 2023, expanding headcount to 100) — while serving verticals including construction, agriculture, manufacturing, healthcare, banking, legal, government, and nonprofit organizations across the Central Coast and Central Valley of California.

Name

CIO Solutions

Legal name

CIO Solutions

Website

https://ciosolutions.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

51–100 employees

Short description

CIO Solutions is a California-based managed service provider founded in 1986, delivering recurring fully managed and co-managed IT services — strategy, systems management, cybersecurity, cloud, and helpdesk — to more than 300 SMB and mid-market businesses across the Central Coast and Central Valley.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Governance, Risk & Compliance (GRC) Managed Services (BPAEADAJ)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud computing services
• IT helpdesk support
• Technology strategy consulting

Headquarters

HQ city

Santa Barbara

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Comprehensive managed IT services including strategy, systems management, cybersecurity, cloud solutions, and support. Delivered through fully managed or co-managed engagement models. Revenue is recurring in nature, aligned with the MSP (Managed Service Provider) business model where clients pay ongoing fees for continuous IT management.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

CIO Solutions delivers fully managed and co-managed IT services to California businesses with 10 to 500+ employees, organized around five service modules: Strategy (technology consulting and vCIO advisory), Systems Management (proactive monitoring, patching, backup, and disaster recovery), Cybersecurity (endpoint, identity, network, and threat management), Cloud Solutions (Microsoft 365, Azure, Google Workspace, and CIO Private Cloud), and Support (first-call-resolution helpdesk). Engagements are sold as recurring monthly subscriptions sized to client user count and delivered through three California offices with a 24x7 Network Operations Center and SOC 2 Type II certified operations.

Product overview

CIO Solutions is a managed service provider (MSP) offering a portfolio of integrated managed IT services to California businesses. The core offering is a unified managed IT services platform that encompasses five primary service modules: Strategy (technology consulting and vCIO services), Systems Management (proactive monitoring, patching, backup), Cybersecurity (endpoint, identity, network, and threat management), Cloud Solutions (Microsoft 365, Azure, Google Workspace, and CIO Private Cloud), and Support (first-call-resolution helpdesk). These services are delivered through a combination of fully managed and co-managed engagement models. The portfolio also includes a dedicated Network Operations Center (NOC), employee security awareness training, and AI and automation services. The company maintains global technology partnerships with Citrix, Microsoft, Datto, CrowdStrike, Palo Alto Networks, and WatchGuard, integrating their platforms into client environments. Services are delivered across three California offices (Santa Barbara/Goleta, San Luis Obispo, Fresno) with a team of approximately 100 employees serving over 300 clients.

Differentiator

Problem solved

Functional benefit

Brands

• Compass Consulting Powered by CIO Solutions: Compass Consulting brand following acquisition, serving Ventura County clients with cloud solutions, managed IT services, and IT consulting.

Products and services

• Managed IT Services

Quantifiable outcome

• Over 90% of client issues resolved without escalation through first-call resolution model
• +3 more outcomes

Named customers18 records

Segments7 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability5 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and secondary.

• MicrosoftcoreTechnology or IntegrationGlobal technology partnership providing Microsoft 365, Azure cloud services, and Microsoft Teams collaboration tools. CIO Solutions maintains certified partnership status and offers Modern Office solutions based on Microsoft technology stack.
• AWScoreTechnology or IntegrationAmazon Web Services partnership enabling cloud infrastructure solutions. CIO Solutions helps clients design, migrate, and manage AWS environments as part of their cloud services offerings.
• GooglecoreTechnology or IntegrationPartnership for Google Workspace and Google Cloud solutions. CIO Solutions offers Google Workspace integration and management as an alternative to Microsoft 365.
• CitrixcoreTechnology or IntegrationCitrix partnership providing virtual desktop and application delivery solutions. CIO Solutions offers Citrix expertise as part of their managed services, with a team of Citrix Experts available.
• DattocoreTechnology or IntegrationDatto partnership for backup, disaster recovery, and business continuity solutions. CIO Solutions provides Datto-powered managed backup services and RMM (Remote Monitoring and Management) tools.
• CrowdStrikecoreTechnology or IntegrationCrowdStrike partnership offering endpoint detection and response (EDR) and Identity Protection solutions. CIO Solutions provides CrowdStrike Falcon platform deployment and management as part of their security offerings.
• Palo Alto NetworkssecondaryTechnology or IntegrationEquipment replacement options through Palo Alto Networks for network security hardware. Available to clients as part of the acquisition of Compass Consulting.
• WatchGuardsecondaryTechnology or IntegrationEquipment replacement options for network security through WatchGuard. Available to clients as part of expanded service offerings following Compass Consulting acquisition.
• JunipersecondaryTechnology or IntegrationEquipment replacement options for networking through Juniper. Available to clients as part of expanded manufacturer options following Compass Consulting acquisition.
• KirkpatrickPricesecondaryOthersIndependent audit firm that performs SOC 2 Type II attestation for CIO Solutions, verifying internal controls and security practices meet industry standards.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Integris: East Coast-based managed IT services and cybersecurity provider for SMB and mid-market organizations. Comparable in offering mix (managed IT, security, cloud, vCIO), recurring revenue model, and acquisition-driven growth strategy.
• Fully Managed by TELUS Business: North American MSP providing managed IT, security, and cloud services to SMB and mid-market organizations. Comparable subscription-based managed services model and similar customer profiles across professional services and regulated industries.
• Ntiva: Mid-market managed IT services and cybersecurity provider serving SMB and mid-market clients across the U.S. Closely comparable in service portfolio (managed IT, cloud, security, vCIO), customer size tier, and subscription-based MSP business model.
• NetGain Technologies: Regional managed IT services and cybersecurity provider with a similar SMB/mid-market focus. Closely comparable in service mix, recurring managed services pricing, and vCIO advisory offering.
• Dataprise: Mid-Atlantic managed IT services and cybersecurity provider serving SMB and mid-market organizations. Comparable in subscription-based managed services model, co-managed offering, and vCIO-style advisory engagements.
• ImageQuest: Managed IT and compliance-focused services provider for SMB and mid-market clients. Comparable in regulatory/compliance orientation (HIPAA, NIST, PCI) and managed security positioning.
• Corporate Technologies Group: Managed IT services and cybersecurity firm serving mid-market and SMB clients. Similar service portfolio spanning managed services, cloud, and security, with comparable engagement models (fully managed and co-managed).

Broad incumbents

• Accenture Security: Global consulting and managed security services arm of Accenture. Competes for managed security and compliance work, particularly with mid-market and enterprise clients, but as part of a much broader portfolio.
• Kyndryl: Global managed infrastructure services spinoff from IBM, serving large enterprises. Overlaps with CIO Solutions on managed infrastructure, security, and cloud services, but targets much larger enterprises rather than the SMB/mid-market niche.

Others

• Asurion Tech Repair & Solutions (formerly uBreakiFix): Large-scale IT support and device repair provider with a national footprint. Adjacent rather than directly competitive; offers small-business and consumer tech support that overlaps with CIO Solutions' helpdesk and break/fix services at the low end.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CIOSolutionsInc
• LinkedInlinkedin.com/company/cio-solutions
• Instagraminstagram.com/ciosolutions_ca
• Xx.com/ciosolutions

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CIO Solutions