What Mixvoip does

Mixvoip is a Luxembourg-headquartered, privately held telecommunications and IT services provider operating since 2008/2009 with approximately 80 employees and roughly 4,923 active clients across 26 countries, with material operations in Luxembourg, Belgium, Germany, and France. The company sells integrated cloud communications — anchored by its proprietary Voxbi Cloud PBX platform — alongside business internet (including 10 Gbit/s XG-PON fiber in Luxembourg), mobile services with Fixed Mobile Convergence, managed IT, and cybersecurity (DDoS Deflector, DNS Shield, firewalls with deep packet inspection, SD-WAN, MDM). Underlying technology is cloud-native: Voxbi supports Windows, Mac, Linux, web, iOS, and Android clients; the company runs a Ceph distributed storage cluster with full-routing redundancy across LuxConnect Tier IV data centers in Luxembourg, achieving 3.6 GB/s read/write rates.

The business model is subscription-recurring across PBX, connectivity, and mobile, supplemented by managed IT services, one-time hardware sales (Yealink, Snom, Jabra, 2N, UniFi, Cisco, and others), and professional services for deployment and migration. Go-to-market combines enterprise field sales (municipalities, healthcare, larger SMEs), inside sales for mid-market, a self-service website, and a Partner Connect channel where ICT-expert referrals generate an estimated 50% of new Belgian customers. Mixvoip holds distinctive share positions in its home market — #2 Luxembourg fixed-line operator, 30% of Luxembourg municipalities, 45% of Luxembourg nursing homes, and #1 SpeedGeo.net ranking for residential internet — which provides a defensible base for cross-selling into Belgian, French, and German markets. Recent strategic activity (Nomado portfolio acquisition, MeluXina sovereign AI partnership, Odoo gold sponsorship, Microsoft Teams Direct Routing managed service) indicates a deliberate expansion from core PBX/connectivity into integrated UCaaS, cybersecurity-as-a-service, and sovereign AI-enabled enterprise communications for the EU regulated market.

Name

Mixvoip

Legal name

Mixvoip

Website

https://mixvoip.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

Luxembourg-headquartered telecom and IT provider delivering cloud PBX (Voxbi), fiber and mobile connectivity, managed IT, and cybersecurity to ~4,923 SMEs, municipalities, and healthcare clients across 26 countries, with deep Microsoft Teams and Odoo integrations.

Ownership category

akta.pro rank

Product category

Cloud Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Multi-Site Enterprise Connectivity Bundles (Hybrid WAN/MPLS+Internet) (HDAIAFAL), Voice Calling (VoIP) Apps (BPAMACAC), Multi-Cloud Connectivity & Cloud Exchange Platforms (HDABALAG), Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)

Keywords

• Cloud PBX services
• Business internet connectivity
• Managed IT services
• Fixed mobile convergence
• Business mobile plans

Headquarters

HQ city

Luxembourg

HQ country

Luxembourg

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Cloud PBX / Telephony Services: Subscription-based cloud PBX and telephony services including Voxbi platform, SIP trunk, call routing, IVR, and advanced analytics. Revenue from per-seat pricing and feature tiers.
2. Internet Connectivity: Business internet services including fiber connections, DIA (Dedicated Internet Access), XG-PON 10 Gbit/s, and mobile connectivity. Revenue from recurring monthly fees based on speed tiers and SLA levels.
3. Mobile Services: Business mobile plans with SIM and eSIM options, voice, data, and FMC capabilities across Luxembourg, Belgium, and France. IoT and data plans for tablets and devices across Europe.
4. IT Services and Cybersecurity: Managed IT services, hardware provisioning, cybersecurity services including DDoS protection, firewalls, DNS Shield, and SD-WAN. Co-managed LAN services.
5. Hardware Sales: Sale of desk phones, wireless phones, headsets, conference systems, switches, Wi-Fi equipment, routers, firewalls, doorbells, intercoms, and related hardware.
6. Professional Services: Implementation, migration, and on-site support services for cloud PBX and network deployments. Training and consultation for enterprise customers.
7. IPTV / Television Services: Mixvoip TV solution for hotels and care homes, providing customizable television experience for professional environments.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels11 records

Core offering

Mixvoip delivers cloud-based business telephony through its proprietary Voxbi Cloud PBX platform, complemented by fiber internet connectivity (up to 10 Gbit/s via XG-PON), business mobile plans with Fixed Mobile Convergence, managed IT services, and cybersecurity solutions including DDoS protection, DNS Shield, firewalls, and SD-WAN. The company serves over 4,900 clients across 26 countries from its Luxembourg headquarters, operating its own infrastructure in Tier IV data centers.

Product overview

Mixvoip is a Luxembourg-based telecom and IT operator offering a comprehensive cloud communications and IT services portfolio. The core offering centers on Voxbi Cloud PBX, a cloud-based telephony platform providing unified communication, call routing, and advanced analytics. This is complemented by internet services across Luxembourg, Belgium, Germany, and France (featuring up to 10 Gbit/s XG-PON fiber), mobile services with SIM/eSIM and Fixed Mobile Convergence (FMC), and IT services including managed IT, hardware provisioning, and cybersecurity. Key add-on modules include Tempus (workforce management), DDoS Deflector, DNS Shield, SD-WAN/Intersite, Firewalls, Mobile Device Management, Co-managed LAN, CyberAssistance, IPTV/Mixvoip TV for hospitality, and cloud connectivity solutions (Azure ExpressRoute, Multicloud). The company also offers a hardware portfolio spanning desktop phones, wireless phones, headsets, conference systems, switches/Wi-Fi, routers/firewalls, doorbells/intercoms, VoIP gateways, and printers from brands including Yealink, Snom, Gigaset, Jabra, Fanvil, 2N, UniFi Ubiquiti, and Cisco.

Differentiator

Problem solved

Functional benefit

Brands

• Voxbi: Cloud PBX telephony platform - the company's flagship cloud phone system with features including call routing, IVR, Microsoft Teams integration, and Fixed Mobile Convergence (FMC). Available on Windows, Mac, Linux, Web, iOS, and Android.
• Tempus
• YAPM
• Strikeview
• MixTV
• Voxbi 2.0
• DDOS Deflector
• DNS Shield

Products and services

• Voxbi Cloud PBX Cloud-based PBX telephony platform providing call routing, feature-rich communication tools, advanced analytics, and integration with Microsoft Teams and Odoo. Available to businesses of any size with subscription-based per-seat pricing.
• Business Internet Services Business internet connectivity service across Luxembourg, Belgium, Germany, and France featuring XG-PON fiber technology delivering up to 10 Gbit/s symmetrical speeds, fiber connections, Dedicated Internet Access (DIA), and customizable plans for enterprise and SME customers.
• Business Mobile Services Business mobile plans with SIM and eSIM cards, voice, data, and Fixed Mobile Convergence (FMC) for unified communications across Luxembourg, Belgium, and France. Includes IoT and data plans for tablets and devices across Europe.
• Managed IT Services Managed IT services including hardware provisioning, network management, Co-managed LAN, and cybersecurity services for businesses of any size. Available with fixed monthly fee contracts.
• Cybersecurity Services Comprehensive cybersecurity services and built-in protections including DDoS Deflector, firewalls with deep packet inspection, DNS Shield, and CyberAssistance ongoing monitoring and support, offering affordable security for SMEs, municipalities, and public institutions.
• Mixvoip TV (IPTV) Flexible IPTV television solution designed for hotels and care homes in Luxembourg, providing a customizable TV experience for professional hospitality and care environments.
• SIP Trunk Services SIP trunking services for connecting PBX systems to the PSTN, supporting call routing, phone numbers (DID), and FMC SIP trunk capabilities. Compatible with Deutsche Telekom CompanyFlex SIP Trunks.
• Telecommunications Hardware Sale of professional telecommunications hardware including desk phones (Yealink, Snom, Gigaset, Fanvil, Grandstream), wireless/DECT phones, professional headsets (Jabra, Yealink), conference systems, network switches and Wi-Fi (Omada, UniFi Ubiquiti), routers, firewalls, IP doorbells and intercoms (2N, Akuvox, CyberData), VoIP gateways, and business printers.

Quantifiable outcome

• 26% growth in Belgium in 2025
• +4 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature13 records

Partnerships

Five partnerships are on record, tiered core and minor.

• LuxProvide / MeluXinacoreStrategic or Co-development Partner · 13 March 2026Extended collaboration with LuxProvide's national supercomputer MeluXina to scale secure and compliant AI capabilities for enterprise communications. Partnership aims to advance sovereign AI solutions for enterprise customers leveraging high-performance computing infrastructure.
• MicrosoftcoreTechnology or IntegrationMicrosoft Teams Direct Routing integration partner providing seamless connectivity between Voxbi cloud PBX and Microsoft 365. Offers deployment in under 15 minutes as fully managed service.
• OdoocoreTechnology or IntegrationGold sponsor of Odoo Community Association. Provides fully integrated cloud PBX telephony system designed for Odoo customers with reliability, automation, and real-time insights.
• NomadominorOthersAcquisition of Nomado's client portfolio in Belgium to strengthen Mixvoip's presence in the Belux region and provide Nomado's customers access to Mixvoip solutions.
• LuxConnectcoreTechnology or IntegrationData center provider with Tier IV facilities in Luxembourg (DC1.1 and DC2) used for Mixvoip's infrastructure and Ceph storage deployment.

Scale indicators13 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• 3CX: Global cloud PBX and business communication platform with strong European presence and channel-driven GTM. Direct overlap with Mixvoip's Voxbi in the SMB cloud telephony category.
• NFON: Germany-based European cloud PBX specialist serving SMBs across multiple EU countries. Closely comparable to Mixvoip's Voxbi positioning as a pure-play cloud telephony provider for SMEs and channel partners.
• Orange Belgium: Major Belgian mobile and fixed-line carrier with growing business services portfolio. Overlaps with Mixvoip on SME internet, mobile, and UCaaS offerings in Belgium and Luxembourg.
• Proximus: Belgium's incumbent telecom operator offering fixed, mobile, internet, and cloud communications to enterprise and SME customers — directly competes with Mixvoip in the Belux region with overlapping PBX, internet, and mobile offerings.
• sipgate: German VoIP and cloud telephony provider serving SMEs with SIP trunks, cloud PBX, and mobile services — comparable in product mix and SMB focus to Mixvoip.
• Voiceworks: Dutch unified communications and cloud telephony operator serving European SMBs and channel partners with PBX, SIP trunking, and mobile — direct product and business-model overlap with Mixvoip.

Broad incumbents

• Colt Technology Services: European B2B network and connectivity provider offering SD-WAN, cloud connectivity, and voice services. Overlaps with Mixvoip's enterprise SD-WAN, multicloud, and SIP trunking portfolio across EU.
• Deutsche Telekom (T Business): Germany's largest telecom carrier with full enterprise and SMB portfolios. Already a Mixvoip integration partner (CompanyFlex) and a competitive incumbent in German business communications.
• RingCentral: Global cloud communications incumbent with deep Microsoft Teams integration. Competes with Mixvoip at the upper end of the SMB and mid-market UCaaS category, especially for Direct Routing opportunities.

Regional players

• Eltrona: Luxembourg-based cable and telecom operator offering internet, TV, and telephony in the home market. Directly comparable regional competitor to Mixvoip's residential and SMB connectivity business.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mixvoip
• YouTubeyoutube.com/mixvoip
• Facebookfacebook.com/mixvoip
• LinkedInlinkedin.com/company/mixvoip
• Instagraminstagram.com/mixvoip
• TikToktiktok.com/@mixvoip

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mixvoip