What Perpetual does

Perpetual is a New York City-based UX design agency and full-stack software development firm that delivers custom digital products and design solutions primarily to enterprise clients and growth-stage startups. Founded in 2013 and operating under the legal entity Perpetual Solutions LLC, the company organizes its work across three capability pillars: UX and Design (research, UI/UX design, design systems), Technology and Software (web development using React, Angular, Node.js, Python; mobile development on iOS, Android, React Native, Flutter; DevOps, security, and cloud infrastructure on AWS and Azure), and Business and Strategy (product strategy, technology consulting, corporate innovation, startup services including virtual CTO and lean UX). Notable enterprise deliveries include the Reuters Insider Video Portal reaching 500,000+ financial professionals, the HIMSS Accelerate community platform for 10,000+ medical professionals, the Fox Sports Press Pass experience, and the Adobe Content Authenticity Initiative website.

The firm's commercial model is project-based, quote-driven professional services with multi-year contract cadences implied by long-running engagements and ongoing managed-service lines (DevOps, security, compliance auditing). GTM is enterprise field sales supplemented by a sales-led inbound motion, with the website, Clutch profile (95+ reviews), case-study portfolio (Reuters, Fox Sports, Colgate, HIMSS, Adobe), and earned PR (Inc. 5000 2023, Emmy, Webby, Clutch 1000 Global) functioning as primary lead-generation channels. Pricing is non-public, determined by project scope, team composition, and complexity rather than published tiers.

Perpetual generates outcomes across healthcare, media and publishing, real estate, education, hospitality, sports, non-profit, and financial services verticals, with named enterprise clients including Reuters, Fox Sports, Colgate, HIMSS, Adobe, US Bank, Liberty Lending, Sonder, MIT, SUNY, Books That Grow, and African Leadership University. The company has no disclosed institutional funding, no parent company, and no M&A activity; leadership is founder-led with CEO Amish Gandhi, CTO Vishal Gandhi, and VP of Enterprise Partnerships Jeff Luery. Operationally headquartered at 135 W 26th St, New York, with the legal entity at 134 W 29th St, Perpetual maintains continuous operating status with a stable 11-50 employee footprint.

Name

Perpetual

Legal name

Perpetual Solutions LLC

Website

https://perpetualny.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Perpetual is a NYC-based UX design and full-stack software development agency founded in 2013, delivering research-driven digital products, web/mobile applications, and emerging-technology integrations for enterprise and startup clients across healthcare, media, finance, real estate, and education.

Ownership category

akta.pro rank

Product category

UX Design and Software Development Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

UI/UX Engineering & Front-End Modernization (BPAEAFAH)

akta.pro secondary industry

Release Engineering & Environment Management (BPAEAKAH)

Keywords

• UX design services
• Product strategy consulting
• Custom software development
• Mobile app development
• Enterprise innovation services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services - UX and Design: User experience design, UI/UX design, research, and design systems development delivered as project-based engagements. Services include wireframing, prototyping, accessibility guidelines implementation, and interactive prototype creation.
2. Technology Development Services: Full-stack software development including web development, mobile app development (iOS, Android, cross-platform), and emerging technology solutions. Project-based development engagements with technologies like React, Node.js, Python, Angular, Swift, and Flutter.
3. Business and Strategy Consulting: Product strategy, technology consulting, corporate innovation, and startup services including market analysis, pitch deck creation, virtual CTO, and lean UX implementation.
4. Ongoing Support and Maintenance: DevOps, security, and infrastructure management services providing continuous support, compliance auditing, and platform maintenance for deployed solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Perpetual is a UX design and custom software development agency that helps enterprises and startups design, build, and ship digital products. The firm delivers integrated UX research, UI/UX design, product strategy, and full-stack web and mobile engineering, supplemented by DevOps, security, and emerging AI/ChatGPT plugin development services. Engagements are run as consulting and build projects for organizational buyers rather than as packaged software products.

Product overview

Perpetual is a UX design agency and development firm that provides professional services rather than a single software product. The company offers a comprehensive portfolio of service offerings organized across three core capabilities: UX and Design (including UX Research, UI/UX Design), Technology and Software (including Technology Consulting, Mobile Development, Web Development, DevOps & Security, AI Development), and Business and Strategy (including Product Strategy, Startup Services, Corporate Innovation). These services are delivered across multiple industry verticals including Finance, Media, Healthcare, Real Estate, Education, Non-profit, Hospitality, and Sports. The company serves clients ranging from startups to industry leaders including Reuters, Fox Sports, Colgate, HIMSS, and MIT.

Differentiator

Problem solved

Functional benefit

Products and services

• UX Research Services User research engagements that produce evidence-based insights on user needs, behaviors, and pain points to inform product decisions, delivered for enterprise and startup clients.
• UI/UX Design Services User interface and user experience design services covering interaction design, visual design, and prototyping using Figma, Sketch, Adobe Creative Cloud, and InVision for web and mobile products.
• Product Strategy Services Product strategy engagements that define product vision, roadmap, feature prioritization, and go-to-market considerations for new and existing digital products.
• Technology Consulting Services Advisory consulting on technology selection, architecture, and engineering best practices to support clients' digital product initiatives.
• DevOps and Security Services Implementation of DevOps pipelines, cloud infrastructure on AWS and Microsoft Azure, and security hardening for client digital products.
• Startup Services Integrated research, design, and engineering package tailored for startup founders building initial products, MVPs, or scaling an existing product roadmap.
• Corporate Innovation Services Engagement model for enterprise clients running internal innovation programs and digital transformation initiatives, providing external UX, design, and engineering capacity.
• AI / ChatGPT Plugin Development Design and development of AI-driven features and ChatGPT plugins for clients seeking to integrate conversational AI into their digital products.
• Mobile Development Services Native iOS (Swift) and cross-platform (Flutter, React Native) mobile application development for enterprise and startup clients.
• Website Development Services Custom website and web application development using React, Node.js, Angular, and Python, deployed on AWS or Microsoft Azure.

Quantifiable outcome

• $750M+ raised by Perpetual's startup clients
• +8 more outcomes

Named customers20 records

Segments10 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• GoogleXcoreStrategic or Co-development PartnerCollaboration with GoogleX on Elle Google Glass Magazine application - the first fashion brand app for Google Glass. Perpetual worked alongside GoogleX and Hearst to develop the most effective experience on this new frontier device. The application was among the first Google Glass apps launched, ranking in top 10 most accessed.
• HearstcoreStrategic or Co-development PartnerPartnership with Hearst magazine publishing for Elle Google Glass application development. Hearst's ongoing research and innovation efforts led to the collaboration for creating the first Google Glass magazine application.

Scale indicators15 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• AKQA: Global design and innovation agency operating across brand, experience, and product engineering. Overlaps with Perpetual on enterprise web/mobile development and design strategy, particularly for media, sports (e.g., Fox Sports-adjacent work), and consumer brands.
• R/GA: Global digital agency with a major NYC presence spanning brand, product, marketing, and technology services. A larger, well-capitalized incumbent operating in the same enterprise UX/design/development category with substantially greater scale.
• IDEO: Internationally recognized design consultancy with a human-centered design and innovation practice. Comparable in design-research methodology and corporate-innovation/strategy work, though typically much larger in scale and project size.
• Frog: Global design and innovation firm with strong product-design and emerging-technology practices. Comparable to Perpetual on the design-thinking, research-driven methodology and on the enterprise innovation consulting offering.
• Huge: Large global digital agency headquartered in Brooklyn with deep enterprise UX, design, and technology capabilities. A broader incumbent in the same NYC services market, often competing head-to-head for the same Fortune 500 RFPs as Perpetual.

Direct peers

• 10up: Web and digital experience agency specializing in enterprise CMS, publishing, and content platforms. Comparable to Perpetual on the publishing/media vertical (Elle, Reuters-adjacent work) and on the technology-consulting and DevOps service lines.
• ustwo: Global digital product studio with a strong UX, design, and engineering practice serving enterprise and consumer clients. Comparable to Perpetual on the evidence-based product-design methodology and the startup-to-enterprise client mix.
• Work & Co: NYC-based digital product agency that designs and builds digital products end-to-end for major brands. Closest direct peer — similar size profile, similar full-stack UX/design/development model, and overlapping target enterprise and startup clients.
• Code and Theory: NYC-headquartered digital-first creative and engineering agency serving enterprise and media clients. Directly comparable on the design-plus-engineering services bundle and on enterprise sales motion targeting publishers, financial services, and consumer brands.
• Dom&Tom: NYC-based digital product agency offering end-to-end strategy, design, and development for startups and enterprise clients. Closely comparable in size, services portfolio, and customer-segment mix to Perpetual.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/perpetualny

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Perpetual