BluIP Inc.
BluIP Inc. is a US-based, private provider of AI-powered cloud communications (UCaaS, CCaaS, AI virtual receptionist, and carrier services) primarily serving hospitality, healthcare, casino resort, restaurant, and large-enterprise customers across 1,000+ locations.
- Company typePrivate
- Founded2004
- HeadquartersGlendale, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
BluIP Inc. firmographics
Firmographics- Name
- BluIP Inc.
- Legal name
- BluIP, Inc.
- Website
- https://bluip.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- BluIP Inc. is a US-based, private provider of AI-powered cloud communications (UCaaS, CCaaS, AI virtual receptionist, and carrier services) primarily serving hospitality, healthcare, casino resort, restaurant, and large-enterprise customers across 1,000+ locations.
- Ownership category
- akta.pro rank
BluIP Inc. industry classification
Industry- Product category
- Cloud Communications (UCaaS / CCaaS)
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Computer Communications Equipment (3576)
- akta.pro primary industry
- UCaaS Platforms & Suites (HDAIAHAA)
- akta.pro secondary industries
- Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE), Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)
Keywords
Where BluIP Inc. is headquartered
LocationHeadquarters
- HQ city
- Glendale
- HQ country
- United States
- HQ region
- North America
Markets served
BluIP Inc. business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Subscription / Recurring UCaaS & CCaaS: Recurring revenue from cloud PBX, contact center, AI, analytics, and carrier services sold as a unified platform under multi-year service contracts to enterprise customers in hospitality, healthcare, casinos, restaurants, and distributed enterprises. Indicative of multi-year contracts given the enterprise deployment model and SLA commitments.
- Usage-based communications minutes / interactions: Consumption-based fees on telephony minutes, messaging, and managed interactions (e.g., Loews deployment handling 1.1M+ monthly interactions) across voice, chat, SMS, and digital channels.
- Managed Services & Professional Implementation: Implementation, integration, and ongoing managed operations delivered as a service (e.g., the five-month Oracle OPERA Cloud deployment for Loews Hotels and ongoing operational ownership of communications).
- Channel / Reseller Revenue: Revenue share from Authorized Reseller Program and Authorized Referral Partner Program enabling third parties to sell and refer BluIP solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | — | Quote-based enterprise pricing across UCaaS, CCaaS, AI (AIVA Connect), and carrier services; no public price list. |
Go-to-market motion1 record
BluIP Inc. product offering
Product offeringCore offering
BluIP provides a unified AI-powered cloud communications platform that combines UCaaS (Cloud PBX), CCaaS (Cloud Contact Center), AI (AIVA Connect Suite), and carrier services into a single wholesale platform for enterprise customers. The platform integrates with Oracle Hospitality OPERA Cloud and more than 2,900 hospitality applications, with native integrations to Microsoft Teams, Cisco Webex, and NiCE CXone ecosystems.
Differentiator
Problem solved
Functional benefit
Brands
- AIVA: AIVA (Artificial Intelligence Virtual Assistant) is BluIP's registered AI-powered virtual receptionist and guest experience platform, used across hospitality and enterprise customer engagement workflows. Marketed with the ® symbol on the BluIP website.
- AIVA Connect
Products and services
- AIVA Connect Suite Flagship AI-powered unified communications suite from BluIP, organized around four pillars (Connect, Engage, Understand, Elevate) that unifies UCaaS, CCaaS, AI, and carrier services into a single platform for enterprise customers in hospitality, healthcare, casinos, restaurants, and large enterprises. The current generation is AIVA Connect 3.0.
- Cloud PBX for Hospitality Cloud-based private branch exchange designed for hotels and resorts, providing telephony across rooms, reservations, and back-of-house for the hospitality vertical.
- Cloud PBX for Enterprise & Healthcare Cloud PBX tailored for distributed enterprises and healthcare networks, including secure, compliant patient and clinical communications.
- Foundational Carrier Services Carrier-grade connectivity services underpinning the BluIP platform, including SIP trunking and related telephony transport.
- Enhanced SIP Trunking SIP trunking service providing enterprise telephony connectivity over IP.
- BluIP Connect with Webex BluIP integration offering for Cisco Webex, delivering telephony and UCaaS connectivity within the Webex experience.
- Microsoft Operator Connect BluIP's Microsoft Operator Connect service providing native telephony integration with Microsoft Teams.
- Enhanced Cloud Calling for Teams Enhanced cloud calling services delivered through Microsoft Teams for enterprise voice workloads.
- Cloud Contact Center Cloud-based contact center solution delivering voice, chat, messaging, analytics, and workforce management, as deployed at Loews Hotels & Co.
- Enhanced Call Center Enhanced call center offering adding omnichannel capabilities to BluIP's cloud contact center.
- NiCE CXone (via BluIP) NiCE CXone customer engagement platform offered through BluIP as a managed omnichannel contact center solution.
- Cisco Webex Contact Center (via BluIP) Cisco Webex Contact Center delivered and integrated by BluIP as part of its omnichannel contact center portfolio.
- AI Virtual Receptionist (AIVA) AI-powered virtual receptionist that handles guest and customer inquiries autonomously across voice, SMS, and web chat, achieving up to 85% autonomous resolution and a 75%+ reduction in front-desk call volume at The Proper Hotel.
- AIVA Connect Console Enterprise-grade workspace for administering AIVA-powered communications, automations, and agent workflows.
- AIVA Connect Console for Hospitality Hospitality-specific version of the AIVA Connect Console, tailored to hotel/resort/casino operations such as the Loews Hotels & Co. deployment.
- AIVA Connect Studio No-code workflow automation and integration authoring tool used to build communications and AI automations across the AIVA platform.
- Call Reporting Analytics Reporting and compliance tools providing call analytics, dashboards, and quality monitoring for BluIP customers.
- Call Recording Call recording and quality management capability included in BluIP's analytics and compliance suite.
- Speech Analytics Speech analytics within AIVA Connect Business Intelligence, analyzing call audio for insights, sentiment, and operational metrics.
- BI Dashboards Business intelligence dashboards under AIVA Connect Business Intelligence for visualizing communications KPIs.
- No-Code Integrations No-code integration layer enabling customers to connect AIVA and BluIP communications with existing systems; the platform integrates with more than 2,900 hospitality applications.
Companies that use BluIP Inc.
Customer profileIdeal customer profiles3 records
BluIP Inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability10 records
Feature6 records
BluIP Inc. competitors and assessment
Company assessmentBroad incumbents
- Cisco (Webex): Incumbent UCaaS/CCaaS provider via Webex Calling and Webex Contact Center. Both a BluIP integration partner (BluIP Connect with Webex) and a broader competitor with deeper R&D and global sales reach.
- Zoom: Incumbent UCaaS/CCaaS via Zoom Phone, Zoom Contact Center, and Zoom AI Companion. Broad incumbent with much larger installed base and brand; competes with BluIP on enterprise telephony and AI-driven engagement.
- Microsoft (Teams): Incumbent UCaaS/CCaaS via Teams Phone and Dynamics 365 Contact Center; BluIP is a Microsoft Operator Connect provider. Represents both a key distribution channel and the largest native threat to BluIP's telephony stack.
Direct peers
- RingCentral: Public UCaaS/CCaaS leader offering cloud PBX, contact center, and AI agents (RingSense) across enterprise verticals including hospitality and healthcare. Directly competes with BluIP's AIVA Connect suite on AI-driven communications automation.
- Five9: Public CCaaS specialist with growing AI agent and analytics capabilities. Direct competitor to BluIP's Cloud Contact Center and AIVA-powered agentic automation, particularly in enterprise customer engagement.
- Genesys: Major CCaaS and customer experience platform serving large enterprise customers including hospitality and healthcare. Competes with BluIP on omnichannel contact center, AI orchestration, and workforce engagement.
- NICE (CXone): Enterprise CCaaS and customer engagement platform with AI-powered virtual agents. Resold and integrated by BluIP as a partner product; competes in the same omnichannel, AI-driven contact-center deals.
- Vonage: UCaaS and CCaaS provider (now part of Ericsson) with API-first communications and contact center offerings. Comparable to BluIP's cloud communications stack, particularly in mid-market enterprise and SaaS integrations.
- 8x8: Public UCaaS/CCaaS platform with vertical editions for hospitality, healthcare, and large enterprise. Competes head-to-head with BluIP on cloud PBX, contact center, and analytics for mid-market and enterprise deployments.
- Talkdesk: Cloud CCaaS vendor with AI-powered autonomous agents and industry-tuned editions (including hospitality and healthcare). Direct competitor for AI-led contact center and vertical communications deals.
Market position
Customer concentration
BluIP Inc. social profiles
Digital presenceBluIP Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
BluIP Inc. leadership team
Management profileNumber of profiles
Profiles1 record
BluIP Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BluIP Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BluIP Inc.
What does BluIP Inc. do?
BluIP provides a unified AI-powered cloud communications platform that combines UCaaS (Cloud PBX), CCaaS (Cloud Contact Center), AI (AIVA Connect Suite), and carrier services into a single wholesale platform for enterprise customers. The platform integrates with Oracle Hospitality OPERA Cloud and more than 2,900 hospitality applications, with native integrations to Microsoft Teams, Cisco Webex, and NiCE CXone ecosystems.
Is BluIP Inc. a public or private company?
BluIP Inc. is a private company. It is classified as unknown and is currently operating.
When was BluIP Inc. founded?
BluIP Inc. was founded in 2004. It employs 51 to 100 people.
Where is BluIP Inc. based?
BluIP Inc. is headquartered in Glendale, United States, in the North America region.
How does BluIP Inc. make money?
Four revenue lines are on record. Subscription / Recurring UCaaS & CCaaS are the primary driver. The others are usage-based communications minutes / interactions, managed Services & Professional Implementation and channel / Reseller Revenue.
Who are BluIP Inc.'s main competitors?
Broad incumbents on record are Cisco (Webex), Zoom and Microsoft (Teams). Direct peers are RingCentral, Five9, Genesys, NICE (CXone), Vonage, 8x8 and Talkdesk.
Does BluIP Inc. have an API?
No public API is recorded for BluIP Inc..
What industry is BluIP Inc. in?
BluIP Inc.'s product category is Cloud Communications (UCaaS / CCaaS). Its primary akta.pro industry code is HDAIAHAA, UCaaS Platforms & Suites, with a secondary code of BPAEAIAE, Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms). Its NAICS code is 51821 and its SIC code is 7373.