Independent Pet Supply

What Independent Pet Supply does

Independent Pet Supply (IPS) is a family-owned regional pet supply distributor founded in 1994 by Keya and Neda Khorami and headquartered in Monroe, Washington. The company distributes natural pet foods, treats, supplements, and supplies from a curated vendor portfolio to approximately 500 independent pet retailers, groomers, veterinarians, breeders, and rescues across Washington, Oregon, Northern and Western Idaho, Western Montana, Alaska, and Hawaii, with a stated next-day delivery guarantee for orders placed by 10 AM PST. Delivery is operated through three channels: scheduled route delivery (Seattle/Portland Metro at a $23 delivery charge, Eastern WA and Washington Peninsula at $25), will-call pickup at the Monroe warehouse, and LTL/common carrier for accounts outside the standard route footprint, all subject to a $500 minimum order.

The technology stack centers on a self-serve online ordering storefront (shop.independentpetsupply.com) integrated directly with a modern ERP system, giving retail accounts 24/7 ordering and real-time inventory visibility. Outside sales representatives complement the digital channel by actively merchandising vendor brands and providing product expertise to retail buyers. IPS hosts an annual trade show (the "70s Flashback Trade Show") that functions as a vendor-retailer relationship event. The company has no mobile app, no public or partner-facing API, and no disclosed AI/ML capabilities.

The business model is straightforward wholesale distribution: revenue is generated per transaction through product resale with delivery fees, minimum-order thresholds, and published finance and restocking terms (1.5% per month finance charge on past-due balances, $40 NSF fee, 15% restocking fee on approved returns). The company is bootstrapped, with explicit messaging that it is free from outside investors, and it has remained privately held under founder ownership since inception. Distribution is concentrated in the Pacific Northwest with a recently signaled expansion into California and Nevada via an entity referred to as Independent Pet Supply South.

Name

Independent Pet Supply

Legal name

Independent Pet Supply

Website

https://independentpetsupply.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Independent Pet Supply is a family-owned, bootstrapped regional distributor of natural pet foods, treats, and supplies founded in 1994, serving roughly 500 independent retailers, groomers, veterinarians, breeders, and rescues across the Pacific Northwest, Alaska, and Hawaii with next-day delivery.

Ownership category

akta.pro rank

Product category

Pet Supply Distribution / Wholesale

SIC

Wholesale-Groceries & Related Products (5140)

akta.pro primary industry

Pet Food & Treats Distribution (CRAOAKAA)

akta.pro secondary industry

Pet Supplies & Consumables Distribution (Litter, Pads, Waste, Grooming) (CRAOAKAB)

Keywords

• Pet supply distribution
• Pet food wholesale
• Independent pet retail
• Regional pet distribution
• Natural pet products

Headquarters

HQ city

Snohomish

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Pet Supply Distribution: IPS distributes natural pet foods, treats, and quality pet supplies to independent retailers across the Pacific Northwest. Revenue is generated through product sales to approximately 500 retail accounts with delivery charges, order minimums, and payment terms.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Independent Pet Supply distributes natural pet foods, treats, and quality pet supplies to approximately 500 independent pet retailers across the Pacific Northwest (Washington, Oregon, Northern and Western Idaho, Western Montana, Alaska, and Hawaii). The company operates guaranteed next-day delivery routes and provides a self-serve online ordering platform integrated with its ERP system, supported by an outside sales team that actively markets vendor brands to retail accounts.

Product overview

Independent Pet Supply operates as a regional pet supply distributor offering two core offerings: an online ordering platform for customers to browse and order products 24/7, and distribution services delivering natural pet foods, treats, and quality pet supplies. The company serves nearly 500 independent retailers across the Pacific Northwest (Washington, Oregon, Idaho, Montana, Alaska, and Hawaii) with guaranteed next-day delivery. The online ordering platform is directly integrated with their modern ERP system for seamless inventory management and order processing. Additional services include outside sales representation for vendors and a 70s Flashback Trade Show event connecting vendors and retailers.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Ordering Platform User-friendly web-based ordering platform that allows retail customers to browse and order pet products 24/7, integrated with the company's ERP system for seamless ordering and inventory management.
• Pet Supply Distribution Services Regional wholesale distribution service for natural pet foods, treats, and quality pet supplies serving approximately 500 independent retailers across the Pacific Northwest, including next-day delivery capabilities.
• Outside Sales Representation Dedicated sales representatives who actively market vendor brands and products to independent pet retailers, providing expert guidance and product knowledge to support brand positioning and sales.
• Weekly Next-Day Delivery Service Guaranteed next-day delivery service ensuring products reach retailers precisely when needed, with established weekly delivery routes covering Washington, Oregon, Idaho, Montana, Alaska, and Hawaii.

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core.

• SmallscoreChannel Partner/ Reseller/ Distributor · 10 March 2026Smalls expanded distribution across California and Nevada through a partnership with Independent Pet Supply South, extending their reach into new markets through IPS's established distribution network.
• Wildridge Family FarmscoreChannel Partner/ Reseller/ Distributor · 4 March 2026Wildridge Family Farms expanded distribution into the Pacific Northwest through partnership with Independent Pet Supply, leveraging IPS's established retail relationships in the region.
• ADORE Pet PartnerscoreChannel Partner/ Reseller/ Distributor · 28 January 2026ADORE Pet Partners partnered with IPS to expand Pacific Northwest distribution, gaining access to IPS's network of independent pet retailers in Washington, Oregon, Idaho, and Montana.
• The Bear & The RatcoreChannel Partner/ Reseller/ Distributor · 5 January 2026The Bear & The Rat partnered with IPS to expand distribution across the Pacific Northwest and California, utilizing IPS's established delivery routes and retailer relationships.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Regional players

• Pet Food Express: California-based independent pet retail chain with its own distribution and strong PNW-adjacent presence. Comparable in its commitment to independent pet retail and premium/natural brand assortment, though primarily a retailer rather than a wholesaler.
• Centinela Feed & Pet Supplies: Long-standing Southern California pet supply retailer and wholesaler with deep independent pet retail roots. Comparable heritage family-owned positioning and curated brand mix, but concentrated in the SoCal market.
• Mud Bay: PNW-based independent pet retail chain with strong natural and holistic brand curation. Operates as a buyer/retailer in many of the same vendor relationships that IPS distributes, and competes for the same end consumer across WA and OR.

Direct peers

• Phillips Pet Food & Supplies: Mid-Atlantic and national pet food distributor serving independent pet retailers, dealers, and vet clinics. Comparable go-to-market of curated vendor brands distributed to independent accounts, providing a relevant benchmark for IPS's service model and economics.
• Animal Supply Company: Independent pet and animal feed distributor serving pet retailers, vets, and farm stores in the Western U.S. Direct overlap with IPS in customer base, product assortment, and field-sales-driven go-to-market.
• Arcapet Distribution: Regional pet food and supply distributor serving independent retailers in the Western U.S. Operates a similar curated-brand distribution model to IPS and competes in adjacent Pacific Northwest/West Coast territories.
• Mid-America Pet Food: Pet food and supply distributor serving independent retailers across the central and western U.S. Comparable business model, product assortment, and customer segments to IPS, with broader geographic reach.
• Pet Food Experts: National pet food and supply distributor serving independent retailers, groomers, and vets. Closest direct peer to IPS, with overlapping customer profile, product mix, and vendor-brand distribution model, though at materially larger scale.

Broad incumbents

• Petco: National pet retail giant with extensive private-label and exclusive brand programs. Sets the competitive backdrop for IPS's independent retailer customers and shapes vendor negotiating dynamics across the pet distribution value chain.
• Pet Supplies Plus: Large franchised pet retail chain with a national footprint. Represents the broad-incumbent channel pressure on IPS's independent retail customers and illustrates the consolidation trend in U.S. pet retail.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/independent-pet-supply
• Instagraminstagram.com/independentpetsupply
• Facebookfacebook.com/166010816743705

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Independent Pet Supply