What SynapseIndia does

SynapseIndia (legal entity: SynapseIndia Outsourcing Pvt. Ltd.) is a privately held, founder-owned software development outsourcing company founded in 2000 by Shamit Khemka and headquartered at the Noida Special Economic Zone in India, with a US regional office in New York. The firm delivers custom software development, RPA, AI bot and enterprise AI development, website and mobile application development, e-commerce, cloud, CRM, CMS, and game development services to global enterprises, SMEs, and startups across 50+ countries. Technology execution spans mainstream stacks (.NET, Java, PHP, Python, Ruby, Angular, React, Vue.js, Node.js, Swift, Kotlin, Flutter, Unity) and ecosystem partnerships with Microsoft (Gold Certified since 2007), Google, Shopify, BigCommerce, Drupal (Verified), Odoo, Wix, Kentico, and Cart2Cart, alongside RPA tooling (UiPath, Blue Prism, Power Automate, Automation Anywhere).

The business operates as a professional services outsourcer under three engagement models: dedicated teams, project-based pricing, and staff augmentation, with quote-based pricing and multi-year contracts. Revenue is generated through fee-for-service delivery of 10,000+ projects since inception, with a 60% repeat business rate and a 4.9/5.0 client satisfaction rating cited across Upwork (99% job success), Clutch, GoodFirms, and Guru marketplaces. The firm is bootstrapped with no disclosed external funding or parent company, retains ISO 9001:2015, ISO/IEC 27001:2013, ISO/IEC 27701, ISO 20000-1:2018, and CMMI Level 3 certifications, and serves customers across verticals including retail, healthcare, banking and finance, education, FMCG, media and entertainment, travel, real estate, and government.

Name

SynapseIndia

Legal name

SynapseIndia Outsourcing Pvt. Ltd.

Website

https://synapseindia.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

251–500 employees

Short description

SynapseIndia is a privately held, Noida-headquartered software development outsourcing firm offering custom software, web, mobile, AI, RPA, cloud, CRM, CMS, and e-commerce services to global enterprises, SMEs, and startups across 50+ countries via India delivery and a US New York office.

Ownership category

akta.pro rank

Product category

IT Services / Software Development Outsourcing

NAICS

Computer Systems Design and Related Services (5415)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL)

Keywords

• Custom software development
• IT outsourcing services
• Mobile app development
• E-commerce development
• RPA automation services

Headquarters

HQ city

Noida

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Software Development Services: Custom software development outsourcing services including web development, mobile app development, enterprise solutions, and digital transformation services. Revenue is generated through project-based engagements, dedicated team models, and staff augmentation.
2. Technology Consulting and Integration: Technology consulting services including CRM solutions (Salesforce, Zoho, HubSpot, Microsoft Dynamics), CMS solutions (WordPress, Drupal, Joomla, Magento), and cloud solutions (serverless, Kubernetes, AWS Lambda).
3. AI and RPA Solutions: AI-powered solutions including chatbot development, voicebot development, enterprise AI, and RPA automation services using Blue Prism, UiPath, Power Automate, and Automation Anywhere.
4. E-commerce Solutions: E-commerce development and solutions using Shopify Plus, Magento, WooCommerce, BigCommerce, and other platforms, including platform migration and custom development.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

SynapseIndia is a software development outsourcing company that delivers custom software, web and mobile applications, e-commerce, cloud, CRM, CMS, RPA, and AI/ML solutions for global enterprises, SMEs, and startups. Services are delivered using Agile methodology with flexible engagement models including dedicated teams, project-based work, and staff augmentation, with source code handed over to clients.

Product overview

SynapseIndia is a software development outsourcing company offering a comprehensive portfolio of custom software development services. The company provides multiple core service lines including Custom Software Development, RPA Solutions, AI Bots Development, Enterprise AI Development, Website Development, Mobile App Development, E-commerce Solutions, Cloud Solutions, CRM Solutions, CMS Solutions, Game Development, and Website Design. These services are delivered using various technology stacks (.NET, Java, PHP, Python, Ruby, MySQL, React, Angular, Node.js, Swift, Kotlin, Flutter, etc.) and leverage platforms like Salesforce, SAP, Shopify, Magento, and Microsoft Azure. The company operates across multiple industry verticals including retail, healthcare, banking & finance, media & entertainment, education, automotive, travel, real estate, and consumer products. Additional specialized services include SharePoint Development, DevOps, Blockchain, Big Data, Generative AI, and industry-specific solutions for Banking-as-a-Service and ONDC compliance. The company follows Agile methodology with flexible engagement models and delivers source code to clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Software Development
• RPA Solutions
• AI Bots Development
• Enterprise AI Development
• Website Development
• Mobile App Development
• E-commerce Solutions
• Cloud Solutions
• CRM Solutions
• CMS Solutions
• Game Development
• Website Design
• Microsoft Solutions
• DevOps Development
• Blockchain Development Blockchain development services for decentralized applications and solutions.
• SaaS Development
• Retail Software Solutions
• Banking & Finance Software Solutions
• Education Software Solutions
• Consumer Goods Software Solutions
• OpenCart Extensions - Simple Customer Forum and Deal Timer

Quantifiable outcome

• 10,000+ projects delivered to clients globally
• +4 more outcomes

Named customers8 records

Segments10 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability9 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Certified Partner since 2007, offering advanced, genuine, secure, and cost-effective Microsoft business solutions. Certified Microsoft developers ensure highest quality results for .NET, SharePoint, Power Platform, and other Microsoft technologies.
• GooglecoreTechnology or IntegrationGoogle Partner creating websites that rank high in Google search results following strict Google standards. Partnership enables SEO best practices and Google technology integration.
• ShopifycoreTechnology or IntegrationShopify Partner for developing online stores using Shopify and Shopify Plus platforms. Certified developers create custom e-commerce solutions.
• BigCommercecoreTechnology or IntegrationBigCommerce Partner delivering powerful e-commerce solutions. Partnership enables development of enterprise-level online stores.
• DrupalcoreTechnology or IntegrationVerified Drupal Service Provider building fast, secure, and mobile-optimized websites. Recognized among top Drupal development partners.
• cloudshore.aicoreTechnology or IntegrationPartnership with cloudshore.ai to provide advanced digital RPA solutions, combining SynapseIndia's development expertise with cloudshore.ai's RPA platform.
• UpworkcoreChannel Partner/ Reseller/ DistributorListed as Top-Rated Software Development Company on Upwork with 99% job success rate, providing access to global freelance marketplace for project acquisition.
• ClutchcoreGTM or Marketing PartnerListed among Top B2B Companies on Clutch platform, enabling client discovery and credibility through verified client reviews.
• GoodFirmsminorGTM or Marketing Partner5-star rated on GoodFirms platform for web and mobile app development solutions, providing third-party validation of service quality.
• NASSCOMcoreStrategic or Co-development PartnerMember of National Association of Software and Services Companies, following international software development processes and recognized as a highly trustworthy and client-centric company.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Infosys: Global Indian IT services leader offering custom application development, cloud, AI, and digital transformation services. Overlaps with nearly every SynapseIndia service line at vastly larger scale and brand recognition.
• Tata Consultancy Services (TCS): Largest Indian IT services company with comprehensive custom software, cloud, AI, and enterprise application offerings. Highly comparable on offshore/dual-shore enterprise delivery model and full-stack technology coverage.
• Genpact: Global professional services firm combining IT services, AI, and digital transformation for enterprises. Comparable on enterprise digital and AI work but broader in scope including BPO and finance-focused delivery.
• Mindtree (now LTIMindtree): Large Indian IT services firm offering custom development, digital transformation, and AI/automation work to global enterprises. Overlaps significantly with SynapseIndia's enterprise digital-transformation and managed-services offerings at a much larger scale.

Direct peers

• Globant: Global digital engineering firm combining nearshore and offshore delivery for custom software, AI, and UX services. Comparable as a digitally native services challenger pursuing enterprise transformation work with delivery centers in cost-arbitrage geographies.
• Hidden Brains: India-based custom software and mobile app development outsourcing firm similar in scale, technology breadth, and offshore delivery model. Directly comparable as a mid-sized alternative for SMEs and enterprises seeking dedicated development teams.
• TatvaSoft: India-based custom software development company with similar service lines (.NET, Java, PHP, mobile, cloud) and offshore delivery model. Directly comparable on technology stack breadth and dedicated-team offerings.
• ValueCoders: Indian software outsourcing company providing dedicated development teams, web/mobile development, and emerging-technology services. Comparable in size, offshore-delivery model, and SMB-to-enterprise customer mix.
• Thoughtworks: Global technology consultancy specializing in custom software, cloud, and AI delivery via distributed teams. Closely comparable on engineering-led culture, enterprise digital transformation, and dedicated-team delivery model.
• Damco Solutions: Indian IT services firm offering custom software, mobile, e-commerce, and AI/ML development with offshore delivery. Similar profile to SynapseIndia in engagement models, target segments (enterprise + SMB), and technology stack coverage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/synapseindia
• Instagraminstagram.com/synapseindia
• Xx.com/synapseindia
• LinkedInlinkedin.com/company/synapseindia

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SynapseIndia