Family Resource Home Care

What Family Resource Home Care does

Family Resource Home Care is a privately-held home care services provider operating across five U.S. states — Washington, Oregon, Idaho, Colorado, and New Mexico — through a network of 50+ locally-staffed offices headquartered in Liberty Lake, Washington. The company delivers in-home personal care, companion care, dementia and Alzheimer's care, veteran care, disability care, transitional and post-hospital care, respite care, live-in and 24/7 care, end-of-life care, and special-needs child care, with flexible scheduling from a few hours per week to live-in arrangements. Care is delivered by employed, screened, and supervised caregivers matched to clients through in-home assessments and personalized care plans, supported by nurse oversight and 24/7 on-call supervision.

The company monetizes through professional-services billing across multiple funding sources, including Medicaid waivers, state developmental disability programs, VA benefits (Community Care Network, Aid and Attendance), long-term care insurance, and private pay. Pricing is quote-based and not publicly disclosed; acquisition is driven by direct-to-consumer outreach (website, toll-free number, local offices), healthcare professional referrals, and the VA CCN referral channel. Operations are enabled by AxisCare client portals and Paylocity HR/payroll infrastructure rather than proprietary technology, and the company claims 50+ years of operating history.

Family Resource Home Care serves seven primary client segments: elderly and seniors, individuals with intellectual/developmental and physical disabilities, veterans and surviving spouses, children with special needs, post-hospital/surgery recovery patients, family caregivers seeking respite, and end-of-life care patients. Competitive positioning rests on caregiver screening and training rigor, multi-state local office density, sustained Best of Home Care designations (Provider of Choice, Employer of Choice, Leader in Training), and credentialed VA CCN access. The company is privately held with no disclosed ownership, funding, or revenue figures.

Name

Family Resource Home Care

Legal name

Family Resource Home Care

Website

https://familyresourcehomecare.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Family Resource Home Care is a privately-held home care agency operating 50+ offices across Washington, Oregon, Idaho, Colorado, and New Mexico, delivering in-home personal care, dementia, veteran, disability, and post-hospital services to seniors, individuals with disabilities, veterans, and recovery patients.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)

akta.pro secondary industries

Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG), Live-In Care (Single Caregiver, 24-Hour Presence) (HSABAHAB), Dementia Personal Care (ADLs) Support (HSABAEAB), Post-Diagnosis Transition & Hospital-to-Home Dementia Support (HSABAEAL)

Keywords

• In-home care services
• Personal care assistance
• Senior home care
• Dementia care services
• Disability home care

Headquarters

HQ city

Liberty Lake

HQ country

United States

HQ region

North America

Offices55 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. In-Home Care Services: Provides comprehensive in-home care services including personal care, companion care, dementia care, veteran care, respite care, and specialized care for individuals with disabilities. Services are delivered by trained caregivers with flexible scheduling from hourly to live-in care arrangements.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Family Resource Home Care provides non-medical in-home personal care services delivered by screened caregivers directly in clients' homes across Washington, Oregon, Idaho, Colorado, and New Mexico. Services range from foundational daily living assistance (personal care, meal preparation, errands, companionship, light housekeeping) to specialized offerings such as dementia care, disability care, veteran care, post-hospital/surgery recovery, transitional care, respite care, live-in care, and end-of-life care. Care plans are personalized following a free in-home assessment, with flexible scheduling from a few hours per week to 24/7 live-in care, funded by private pay, Medicaid waivers, state developmental disability programs, VA benefits, and long-term care insurance.

Product overview

Family Resource Home Care is a home care services provider operating across Washington, Oregon, Idaho, Colorado, and New Mexico. The company offers a unified portfolio of in-home care services organized into core services (Personal Care Assistance, Meal Planning & Preparation, Errands & Transportation, Companion Care, and Light Housekeeping) and specialized services for specific populations and care situations. The core services provide foundational daily living support, while specialized services address veteran care, after-hospital care, dementia care, transitional care, respite care, live-in care, special needs child care, after-surgery care, overnight care, end-of-life care, recovery care, one-on-one care, disability care, care in facilities, and care management. Services are customized through personalized care plans developed after in-home assessments, with flexible scheduling from a few hours per week to 24/7 live-in care.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Nearly 20% of elderly individuals are readmitted to healthcare facilities within a month of discharge without proper recovery support
• +1 more outcomes

Named customers1 record

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• VA Community Care Network (CCN)coreStrategic or Co-development PartnerVeterans can access in-home care services through the VA's Community Care Network (CCN). Family Resource Home Care serves as a direct link between the VA and community providers. The VA determines veteran enrollment eligibility for home care benefits through the CCN program, generating referrals to the Homemaker/Home Health Aide Program (HHHA) for evaluation and care plan development.
• Home Care Association of America (HCAOA)minorOthersIndustry association membership providing credentialing and industry representation.
• Washington Home Care Association (WAHCA)minorOthersState industry association membership for Washington home care providers.
• Home Care PulseminorOthersQuality assurance and benchmarking partner for home care agencies, providing client satisfaction surveys and industry benchmarking.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• SYNERGY HomeCare: SYNERGY HomeCare is a franchise network offering personal care, companion care, and specialized services for seniors and individuals with disabilities. It is a direct competitor in non-medical home care with comparable service breadth and franchise-driven local presence.
• Right at Home: Right at Home is an international in-home care franchise providing personal care, companion care, and specialized dementia/palliative care. It operates in similar markets with comparable service offerings for the elderly and disabled populations.
• BrightStar Care: BrightStar Care is a national home care franchise that provides both medical and non-medical services including personal care, dementia care, and skilled nursing. While broader in scope (includes skilled care), it competes directly for non-medical personal care customers in overlapping geographies.
• Home Instead: Home Instead is the largest non-medical home care franchise network in the world, offering personal care, dementia care, and companionship services to seniors across thousands of territories. Family Resource Home Care competes directly in the same geographic markets and serves overlapping customer segments with similar service delivery.
• Visiting Angels: Visiting Angels is a leading franchise network providing non-medical in-home care including personal care, companion care, dementia care, and respite care for seniors. It operates across the U.S. with a similar service portfolio and franchise-based local delivery model that competes with Family Resource Home Care in the Pacific Northwest.
• Comfort Keepers: Comfort Keepers provides in-home care services including personal care, companionship, dementia care, and respite care through a franchise network. It serves a similar elderly population with comparable ADL support services and is a direct competitor in non-medical senior home care.
• Senior Helpers: Senior Helpers provides in-home senior care services including personal care, Alzheimer's/dementia care, and companion services through a franchise network. It targets the same elderly population with similar service lines and competes in Pacific Northwest and Western U.S. markets.

Broad incumbents

• Help at Home: Help at Home is a large national provider of personal care services primarily serving Medicaid waiver recipients across many states. It competes for similar disabled and elderly populations through state Medicaid programs and represents a scaled incumbent in non-medical in-home care.
• Bayada Home Health Care: Bayada is one of the largest non-profit home health care organizations in the U.S., providing both skilled nursing and personal care services. It competes for adult and pediatric home care clients across multiple states and has a broader clinical scope than Family Resource Home Care.
• Addus HomeCare: Addus HomeCare is a publicly-traded provider of personal care and hospice services across multiple states, serving primarily Medicaid-funded populations. It is a larger, established competitor in the non-medical personal care space with overlapping payer mix (Medicaid waivers, state programs).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/FRHomecare
• Facebookfacebook.com/familyresourcehomecare

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Resource Home Care