What Zenzero Solutions does

Zenzero Solutions Ltd. is a privately held UK managed service provider founded in 2004 and headquartered in London, with 600+ staff across eight or more UK office locations (London, Coventry, Cambridge, Chichester, Leeds, plus Channel Islands presence in Guernsey and Jersey) and an international office in Dubai. The company sells and delivers a five-pillar service portfolio: Managed IT Support (24/7 service desk, proactive monitoring, co-managed services), Cyber Security & Risk (CREST-certified penetration testing, 24/7 SOC, MDR, EDR, SASE), Cloud Transformation (Azure, Microsoft 365, Google-to-Microsoft migration), Data & AI Solutions (Copilot, Microsoft Fabric, Power BI, Dynamics 365, Power Platform), and Unified Communications (Teams, VoIP, business broadband). Its core technology stack is the Microsoft ecosystem; Zenzero holds Microsoft Solutions Partner status across all six designations (Azure, Modern Work, Security, Business Applications, Data & AI, Dynamics 365), a positioning reinforced by a wholly owned subsidiary, QuoStar, focused on data resilience and AI. Additional capabilities include ISO 27001 certification, Cyber Essentials consultancy, B Corp certification, and CREST-accredited security testing.

The business model is predominantly recurring managed services revenue (monthly subscription contracts with tiered support packages) supplemented by professional services for cloud migration, Dynamics 365 implementation, and project-based consulting, plus channel economics from a Gamma MultiNet MVNO partnership for business mobile services. The company serves UK SMB through enterprise customers across financial services, legal, healthcare/care providers, education, and deep tech verticals, with named logos spanning Leeds Rhinos, PGMOL, Sunseeker Yachts, Crohn's & Colitis UK, and others. Distribution is direct sales-led with event-driven demand generation (joint events with Microsoft and QuoStar) and a UK-based support team available 24/7. Founder- and management-led with no disclosed external funding rounds, Zenzero has grown organically alongside select acquisitions, including MTech (December 2023), and was recognised in the Deloitte Fast 50 (2024) and Sunday Times Top 100 (2025).

Name

Zenzero Solutions

Legal name

Zenzero Solutions Ltd.

Website

https://zenzero.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Zenzero Solutions is a UK-based managed service provider delivering Microsoft-centric IT support, cyber security, cloud, and data/AI services to SMB and enterprise customers across regulated verticals including financial services, legal, healthcare, and education.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Security Systems Services (except Locksmiths) (561621), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Management Services (8741)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF), Cloud Security Managed Services (CSPM/CWPP/CNAPP) (BPAEADAF), Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD), Strategy & IT Advisory (BPAEAAAA)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud transformation
• Data and AI solutions
• Microsoft solutions partner

Headquarters

HQ city

Warwick

HQ country

United Kingdom

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Fully managed IT support including 24/7 service desk, proactive monitoring, maintenance, and responsive support. Revenue generated through recurring managed service contracts with tiered support packages.
2. Professional Services: Consultancy, cloud migration, implementation, and project-based services including Azure migration, Microsoft 365 migration, Power BI implementation, and Dynamics 365 consulting.
3. Cyber Security Services: Security solutions including penetration testing, managed SIEM, MDR, endpoint detection and response, compliance consultancy (Cyber Essentials, ISO 27001).
4. Mobile for Business: Business mobile plans through Gamma MultiNet partnership, providing tailored mobile contracts for organisations.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Zenzero Solutions is a UK managed service provider selling five interconnected service pillars built on Microsoft technologies: fully managed IT support with 24/7 service desk and proactive monitoring; cyber security and risk services including CREST-certified penetration testing and a 24/7 SOC; cloud transformation covering Azure, Microsoft 365 and Google-to-Microsoft migrations; data and AI solutions spanning Microsoft Copilot, Dynamics 365, Microsoft Fabric and Power BI; and unified communications including Teams, VoIP, broadband and business mobile. Services are delivered via recurring managed contracts and project-based consultancy from 8+ UK offices to SMB through enterprise customers.

Product overview

Zenzero Solutions is a managed service provider offering a comprehensive portfolio of technology services built around Microsoft technologies. The core offering consists of five interconnected service pillars: Managed IT Support (providing 24/7 monitoring and service management), Cyber Security & Risk (including MDR, SOC, and penetration testing), Cloud Transformation (Azure migration and Microsoft 365 services), Data & AI Solutions (incorporating Power BI, Microsoft Fabric, Copilot, and Dynamics 365), and Unified Communications (Teams, VoIP, and broadband). These core services are supported by specialized add-on modules including SharePoint management, Power Platform services, disaster recovery, business automation, hardware setup, IT training, and industry-specific solutions for education, healthcare, legal, and financial services. As a Microsoft Solutions Partner holding all six designations, the company delivers its services primarily through Microsoft's technology stack, with offerings spanning from basic IT support to advanced AI-powered business transformation.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Fully managed IT support providing 24/7 service desk, proactive monitoring, maintenance, and responsive on-site/remote support designed to grow with businesses and minimise downtime.
• Cyber Security & Risk

Quantifiable outcome

• 98% client satisfaction across managed security services and cybersecurity support engagements
• +2 more outcomes

Named customers11 records

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability8 records

Feature4 records

Partnerships

Five partnerships are on record, tiered minor, core and strategic.

• Knight FrankminorImplementation/ SI/ Consulting Partner · 6 May 2026Property consultancy that brokered Zenzero's lease at Concordia Works in Leeds, representing Zenzero in commercial property transaction.
• MicrosoftcoreTechnology or Integration · 27 November 2025Microsoft Solutions Partner in all six designations (Azure, Modern Work, Security, Business Applications, Data & AI, Dynamics 365). Co-hosted events on data resilience and AI adoption. Deep integration with Microsoft 365, Azure, Power Platform, and Dynamics 365.
• QuoStarstrategicStrategic or Co-development Partner · 27 November 2025QuoStar is a Zenzero company that co-hosted events with Microsoft on data resilience for AI adoption, gathering senior IT leaders to discuss building resilient data structures.
• Street Soccer FoundationminorOthers · 1 February 2024Founding Member of the UK Street Soccer Foundation Cup, a unique 5-a-side football competition for the UK IT sector supporting unhoused young people.
• Gamma MultiNetcoreChannel Partner/ Reseller/ DistributorMobile Virtual Network Operator (MVNO) partnership delivering Gamma MultiNet business mobile plans. Zenzero offers MultiNet SIM cards providing access to multiple networks for better coverage and reliability.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• SysGroup: SysGroup is a UK managed IT and cloud services provider offering Microsoft Azure, security, and managed support to mid-market clients. Direct peer in UK managed services with similar Microsoft alignment.
• BCN Group: BCN Group is a UK managed services provider delivering cloud, security, and Microsoft 365 services to mid-market organisations. Direct peer given overlapping Microsoft-led service portfolio and UK mid-market customer base.
• ANS Group: ANS Group is a UK cloud and managed services provider with deep Microsoft Azure expertise serving enterprise and mid-market customers. Closely comparable for cloud migration, managed Azure, and Microsoft-centric delivery.
• Littlefish: Littlefish is a UK MSP providing managed IT services, cyber security, and cloud services with strong Microsoft alignment. Direct comparable in scale, UK mid-market focus, and Microsoft service stack breadth.
• Wavenet: Wavenet is a UK unified communications and managed services provider with broad Microsoft and connectivity offerings. Comparable across managed IT, cyber, and unified communications segments.
• Air IT: Air IT is a UK-based managed service provider offering Microsoft 365, Azure, cybersecurity, and managed IT support to mid-market and SMB customers. Highly comparable as a direct competitor serving the same UK mid-market with similar Microsoft-centric service portfolios.

Emerging players

• QuoStar: QuoStar is a Zenzero wholly-owned subsidiary specialising in data resilience and AI solutions. Comparable as a niche Microsoft data platform and AI services provider, recently co-hosted joint Microsoft events with Zenzero.

Broad incumbents

• Bytes Technology: Bytes Technology is a UK IT software licensing and services reseller with deep Microsoft partnership. Overlaps with Zenzero's Microsoft-led portfolio but operates primarily as a software licensing specialist with broader enterprise customer base.
• Softcat: Softcat is one of the largest UK IT infrastructure resellers and Microsoft partners, offering licensing, managed services, and advisory to enterprise and mid-market. Broad incumbent overlapping on Microsoft licensing and managed services but operating at significantly larger scale and breadth.
• Trustmarque: Trustmarque is a UK IT services and Microsoft partner serving enterprise and public sector clients. Comparable on Microsoft solutions and managed services but typically targets larger accounts than Zenzero's mid-market focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/zenzerosupport

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zenzero Solutions