Epicor

Name

Epicor

Legal name

Epicor Software Corporation

Website

https://epicor.com

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) Software

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

Keywords

• Enterprise resource planning
• Cloud ERP software
• Manufacturing software
• Distribution management software
• Retail management systems

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Enterprise Software Licenses: Epicor generates revenue from enterprise software licensing, including both subscription (cloud/SaaS) and perpetual on-premises license models. The company has transitioned focus toward cloud deployments with subscription pricing while maintaining on-premises options.
2. Professional Services: Implementation, consulting, and training services including Epicor Learning, business consulting, and security services to support customer deployments.
3. Support and Maintenance: Ongoing customer support through EpicCare portal, maintenance fees for on-premises customers, and sustaining support programs.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Epicor provides industry-specific cloud ERP and adjacent business software for manufacturing, distribution, retail, building supply, and automotive aftermarket customers. Its portfolio spans core ERP platforms (Kinetic, Prophet 21, BisTrack, Eclipse, Vision, CMS, LumberTrack), retail management systems (Propello, Eagle, Decor Fusion), manufacturing execution, warehouse management, CPQ, EDI, FP&A, and the Epicor Prism agentic AI layer. Revenue is generated primarily through software licensing/subscription, professional services, and ongoing support.

Product overview

Epicor offers a comprehensive industry-specific ERP platform with modular architecture serving manufacturing, distribution, retail, building supply, and automotive sectors. The core ERP portfolio includes Epicor Kinetic (cloud ERP for manufacturing), Epicor Prophet 21 (distribution ERP), Epicor BisTrack (building supply ERP), Epicor Eclipse (distribution ERP), Epicor Indago (warehouse management), and Epicor Vision (metal service center ERP), along with retail solutions Epicor Propello, Eagle, and Decor Fusion. The platform extends through add-on modules including Epicor Commerce and Epicor CPQ (digital commerce), Epicor Financials and Epicor FP&A (financial management), Epicor Advanced MES (manufacturing execution), Epicor EDI (electronic data interchange), Epicor Field Service Management (service management), Epicor ECM (enterprise content management), Epicor Prism (agentic AI), Epicor IP&O (inventory optimization from Smart Software), Grow BI/AI (business intelligence from Grow Inc.), Kyklo Managed PIM (product information management from KYKLO), Acadia (connected worker), and Elite EXTRA (last mile delivery). Additional capabilities include Epicor IOT (IoT integration), Epicor Parts Network (B2B marketplace), Epicor Strategic Pricing, and Integration Platform as a Service. The platform leverages AI-powered applications, cloud deployment, business intelligence, data management, and integration technologies to serve over 23,000 customers in 150+ countries.

Differentiator

Problem solved

Functional benefit

Brands

• Kyklo: Product Information Management (PIM) and content-driven lead generation solutions for B2B eCommerce
• Smart Software
• DSPanel
• eFlex Systems
• Grow
• KBMax
• Elite EXTRA
• Acadia
• Epicor Prism
• Epicor Kinetic
• Epicor Prophet 21
• Epicor Propello
• Epicor BisTrack
• Epicor Indago

Products and services

• Epicor Kinetic Cloud-based ERP platform for manufacturing operations, providing comprehensive resource planning, supply chain management, MES, quality management, production planning, and Industry 4.0 capabilities for discrete, process, and repetitive manufacturers.
• Epicor Prophet 21 Distribution-focused ERP solution designed for wholesale distributors, offering integrated inventory planning, order management, purchasing, warehouse management, e-commerce, and supply chain optimization capabilities out of the box.
• Epicor BisTrack ERP system designed for lumber and building materials distributors and dealers, providing inventory tracking, point-of-sale, financial management, and builder customer management across multi-branch operations.
• Epicor Eclipse Distribution ERP solution providing inventory management, e-commerce, and business intelligence capabilities for wholesale distributors.
• Epicor Indago Warehouse Management System providing real-time inventory visibility, certified third-party integrations, and warehouse operations optimization for ERP customers.
• Epicor Vision ERP solution for metal service centers and manufacturers, offering inventory management and production planning capabilities tailored to metal processing.
• Epicor LumberTrack ERP system designed for lumber and building materials dealers, providing inventory, purchasing, and dispatch management capabilities.
• Epicor CMS ERP solution for manufacturing and distribution operations with integrated financial management capabilities.
• Epicor Propello Retail Management System providing POS, inventory management, and e-commerce capabilities for hardware, lawn and garden, and specialty retail operations.
• Epicor Eagle POS and retail management solution for hardware and home improvement retailers, including e-commerce capabilities.
• Epicor Decor Fusion POS and retail management system designed for paint, decor, and building materials retailers, with CRM, e-commerce, and inventory management features.
• Epicor Advanced MES Manufacturing Execution System providing real-time shop floor control, quality management, and production tracking with connected process control capabilities.
• Epicor Field Service Management Service management solution for field service organizations, including scheduling, dispatch, and mobile capabilities for service-based businesses.
• Epicor Prism Agentic AI platform enabling AI agents to execute work directly within ERP workflows, with governance tools and pre-built agents for supply chain tasks such as shipment tracking, MRP analysis, and freight reconciliation.
• Epicor CPQ Configure, Price, Quote solution (formerly KBMax) enabling visual product configuration, 3D visualization, CAD generation, and guided selling for engineer-to-order manufacturers.
• Epicor Commerce B2B eCommerce platform enabling digital commerce capabilities for manufacturers and distributors.
• Grow BI No-code business intelligence platform with extensive data connectors enabling real-time data exploration and visualization for ERP customers.

Quantifiable outcome

• 85% faster shipment tracking with Epicor Prism agents
• +6 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability11 records

Feature13 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Karmak FusioncoreTechnology or Integration · 16 June 2026Epicor Indago Warehouse Management System achieved certified integration with Karmak Fusion dealer management system for heavy-duty truck operations, enabling real-time data synchronization between warehouse and business systems.
• Crawford SoftwareminorImplementation/ SI/ Consulting Partner · 13 April 2026Crawford Software announced attendance as Gold sponsor at Epicor Insights 2026 and unveiled Crawford Connect ERP platform with three specialized portals for buyers, suppliers, and customers.
• OneKloudXcoreChannel Partner/ Reseller/ Distributor · 17 February 2026ANZ-based ERP consultancy and digital transformation specialist partnered with Epicor to expand services with Epicor Kinetic and Prophet 21 platforms. OneKloudX applies its proprietary FlexSafe implementation methodology through locally-based consulting teams across Australia and New Zealand.
• OneKloudXcoreImplementation/ SI/ Consulting Partner · 5 February 2026OneKloudX joined Epicor's select group of implementation partners in the ANZ region, delivering Epicor services through locally-based consulting and delivery teams across Australia and Asia.

Scale indicators9 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• SAP: Largest incumbent ERP vendor globally, competing with Epicor in manufacturing and distribution with SAP S/4HANA Cloud and SAP Business One (mid-market). SAP's scale, R&D budget, and embedded AI (Joule) pose a competitive threat from above, particularly for Epicor's enterprise-tier deals.
• Microsoft Dynamics 365: Broad cloud ERP and CRM suite with strong manufacturing (Dynamics 365 Supply Chain Management) and finance modules. Microsoft's Copilot AI integration across the Dynamics stack represents a major competitive threat, particularly given the Office 365 installed base among Epicor's mid-market prospects.
• Oracle NetSuite: Cloud ERP market leader for mid-market, competing with Epicor in distribution, services, and light manufacturing segments. NetSuite's pure-cloud architecture and Oracle-backed AI roadmap challenge Epicor's vertical ERP positioning in lower-mid-market deals.

Direct peers

• Infor: Closest direct competitor to Epicor; both target industry-specific cloud ERP for manufacturing, distribution, and healthcare verticals. Infor competes head-to-head in mid-market and upper mid-market with similarly verticalized solutions (Infor CloudSuite) and comparable AI/cloud transition strategies.
• QAD: Manufacturing-focused ERP vendor (QAD Cloud ERP, Champion Technologies platform) with deep roots in automotive, industrial, and consumer products verticals. Direct overlap with Epicor's manufacturing segment and comparable AI/automation investment patterns.
• IFS: Direct competitor in industry-specific ERP for asset-intensive industries including manufacturing, aerospace & defense, energy, and construction. IFS's IFS Cloud platform mirrors Epicor's vertical specialization and AI-augmented ERP positioning, with overlapping customer profiles in mid-market industrial segments.
• Plex Systems (Rockwell Automation): Cloud-native manufacturing ERP and MES provider, now part of Rockwell Automation. Directly competes with Epicor Kinetic in the manufacturing vertical with a SaaS-only architecture and strong shop-floor execution capabilities.
• Sage: Direct competitor in mid-market ERP with Sage X3 and Sage Intacct targeting manufacturing and distribution. Sage's broader accounting-led footprint and growing cloud ERP capabilities make it a frequent Epicor alternative in deals under $50M revenue.

Emerging players

• Acumatica: Cloud-native mid-market ERP with growing footprint in distribution and light manufacturing. Acumatica's flexible pricing and modern UX challenge Epicor at the lower end of the mid-market, particularly for distribution customers seeking simpler implementations.
• Blue Yonder: Supply chain planning and execution platform (formerly JDA Software) with growing overlap into manufacturing and distribution ERP-adjacent workflows. Blue Yonder's AI-driven SCM capabilities compete with Epicor's IP&O and supply chain modules.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Epicor
• LinkedInlinkedin.com/company/epicor-software-corp
• Instagraminstagram.com/epicor
• Facebookfacebook.com/epicor

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries65 records

Funding overview

Funding rounds3 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A27 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Epicor