Interlace Health

What Interlace Health does

Interlace Health is a privately held healthcare workflow automation company that provides the Interlace Nova cloud-based platform for electronic forms, eSignature, patient intake, informed consent, and EHR downtime continuity. Founded in 1992 as FormFast and rebranded in 2020, the company serves over 1,500 healthcare organizations across North America, including acute care hospitals, health systems, children's hospitals, community hospitals, rehabilitation centers, cancer centers, and home health agencies. The platform integrates natively with major EHR systems (MEDITECH, Epic, Oracle Cerner, Juno Health) and supports HL7, FHIR, and API interoperability standards, enabling patient data to pre-populate forms and completed documents to archive automatically into patient records.

The underlying technology is a cloud-native platform with offline capabilities for EHR downtime events, featuring modular products covering patient intake and pre-registration, a centralized digital forms library, HIPAA-compliant eSignature, multi-lingual informed consent workflows, and secure embeddable online forms. The company is headquartered in St. Louis, Missouri, and currently led by President and CEO Allison Reichenbach, who assumed the role following founder Rob Harding's death in 2024.

Interlace Health operates a primarily enterprise SaaS revenue model with annual subscription billing for the Nova platform, supplemented by professional services (implementation, EHR migration, training delivered by PMP-certified teams) and managed services (ongoing form design, conversion, and application management). Go-to-market combines direct enterprise field sales targeting large health systems, inside sales for mid-market accounts, channel partner resellers (including SmartPrint for the Canadian market), and event-driven demand generation at conferences such as HIMSS and MUSE. The company is founder/family-owned with no disclosed institutional investors or PE backing.

Name

Interlace Health

Legal name

Interlace Health

Website

https://interlacehealth.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

51–100 employees

Short description

Interlace Health provides a cloud-based healthcare workflow automation platform for eForms, eSignature, patient intake, informed consent, and EHR downtime, serving over 1,500 hospitals, health systems, and home health agencies with native MEDITECH and Epic integrations.

Ownership category

akta.pro rank

Product category

Healthcare Workflow Automation Software

NAICS

Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Enterprise Integration Engines & Interface Management (HL7 v2/X12/API) (HLACABAC)

akta.pro secondary industries

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Healthcare workflow automation
• Electronic forms management
• EHR integration platform
• Patient intake software
• Electronic signature solutions

Headquarters

HQ city

St Louis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription (SaaS): Cloud-based platform subscription for eForms, eSignature, and workflow automation solutions. Platform accessed via web browser with EHR integration.
2. Professional Services: Implementation services including form design, EHR migrations, server migrations, training, and software upgrades delivered by PMP-certified project managers and solution consultants.
3. Managed Services: Ongoing managed form services (converting, designing, managing forms) and managed application services (maintaining, enhancing applications) for continuous optimization.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Interlace Health provides a cloud-based healthcare workflow automation platform (Interlace Nova) that delivers eForms, eSignature, patient intake/pre-registration, informed consent, and EHR downtime solutions for hospitals and health systems. The platform integrates natively with major EHRs (MEDITECH, Epic, Oracle Cerner, Juno Health) using HL7, FHIR, and API standards, enabling healthcare organizations to eliminate paper forms and streamline clinical documentation workflows.

Product overview

Interlace Health offers the Interlace Nova platform - a cloud-native, unified healthcare workflow automation platform consisting of core eForms and eSignature solutions. The portfolio includes Patient Intake/Pre-Registration, Forms on Demand (centralized digital forms library), Downtime Solutions (offline forms availability during EHR outages), Informed Consent/eConsent, eSignature, Secure Online Forms (add-on for website embedding), and Home Health eForms. Services include Professional Services for implementation and training, Managed Services for ongoing form and application management, and a Partnership Program for technology and channel partners. The platform integrates natively with major EHR systems (MEDITECH, Epic, Oracle Cerner, Juno Health) and supports HL7/FHIR standards. Formerly known as FormFast (founded 1992), rebranded to Interlace Health in 2020.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Intake / Pre-Registration Digital-first patient-centered intake solution enabling pre-registration from home, on-site registration, and check-in desk workflows. Supports EHR integration, HL7/FHIR/API integration, and mobile-friendly experience for ambulatory, acute, post-acute care, and home-based care settings.
• Forms on Demand Centralized digital forms library providing access to all organization forms anytime, anywhere from any browser. Eliminates paper forms, reduces printing costs, and ensures only current approved forms are accessible across the healthcare organization.
• Downtime Solutions Ensures healthcare facilities remain operational during EHR downtime events by digitizing crucial forms and making them available offline. Maintains patient intake, clinical documentation, and care continuity during EHR outages with barcoded forms for auto-indexing.
• Informed Consent / eConsent Digitizes and automates the entire consent process including surgical and clinical trial consents. Forms are instantly accessible, accurate, and compliant with multi-lingual support and advanced physician signature features.
• eSignature Fast, secure, HIPAA-compliant electronic signature solution for healthcare. Available across patient intake, informed consent, home health, secure online forms, and clinical trial consents with audit trail and mobile support.
• Secure Online Forms Embeddable online forms solution for websites enabling patients and providers to complete forms digitally without printing, scanning, or faxing. Includes eSignature, ID/document capture, and automated routing for medical records requests, referrals, new patient packets, and ER intake.
• Home Health eForms & eSignature Fully electronic workflow solution for home-based patients covering initial admissions, recertification forms, and physician authorizations. Includes CMS-485 form support and seamless EHR integration with remote access and customizable workflows.
• Professional Services Form design, EHR migration consultations, server migration, training, software upgrades, and implementation support delivered by PMP-certified project managers and solution consultants.
• Managed Services Managed form services for converting, designing, and managing forms; managed application services for optimizing and maintaining Interlace Health solutions on an ongoing basis.

Quantifiable outcome

• 60% reduction in forms volume after implementation
• +8 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability1 record

Feature9 records

Partnerships

Seven partnerships are on record, tiered core and major.

• SmartPrintcoreChannel Partner/ Reseller/ Distributor · 9 April 2026Strategic reseller agreement with Ontario-based SmartPrint to market, sell, and support the Interlace Nova platform to healthcare organizations throughout Canada. SmartPrint leads sales, marketing, contracting, and customer support for Canadian market. Initial focus on Laboratory Request Authorization workflows with plans to expand into consent management, intake forms, referrals, and discharge documentation.
• TrinexuscoreStrategic or Co-development Partner · 16 January 2025Strategic partnership announced January 2025 to deliver combined healthcare technology solutions.
• AcmewaremajorStrategic or Co-development Partner · 3 January 2025Partnership to revolutionize downtime solutions. Acmeware serves as implementation and integration partner for MEDITECH customers.
• MEDITECHcoreTechnology or IntegrationFormal MEDITECH Alliance Partner with Innovator badge. Seamless integration developed with MEDITECH engineers for Magic, Client Server, Expanse, and Maas platforms. Joint go-to-market with case studies like King's Daughters Medical Center.
• EpiccoreTechnology or IntegrationIntegration partnership enabling single pane of glass integration with Epic EHR. Forms pre-populate from Epic and completed forms archive back to patient record. Reference customers include Singing River Health System and City of Hope.
• Oracle CernercoreTechnology or IntegrationIntegration with Oracle Cerner (PowerChart) enabling forms pre-population and storage to patient records. Supports Millennium and Sorian patient intake modules.
• Juno HealthmajorTechnology or IntegrationIntegration partnership providing tailored forms and eSignature solutions for Juno Health EHR users in acute care, behavioral health, and emergency services.

Scale indicators10 records

Recent moves7 records

Expansion highlights12 records

Broad incumbents

• Oracle Health (Cerner): Oracle Health is both an integration partner and a competitive incumbent. Its Millennium EHR suite includes patient intake and consent modules that could be substituted for Interlace's integrations, making it a partial competitor and a long-term platform risk.
• Adobe Acrobat Sign: Adobe Acrobat Sign is a broad eSignature and document workflow platform with healthcare vertical capabilities. It competes with Interlace's eSignature module and is part of a much wider document/productivity portfolio rather than a healthcare-focused solution.
• Epic Systems: Epic is both an integration partner and a potential disintermediation risk. Epic's MyChart and broader EHR suite offer native forms and consent capabilities that overlap with Interlace's offering, positioning Epic as a long-term competitive incumbent.
• DocuSign (eSignature for Healthcare): DocuSign offers a healthcare-specific eSignature solution with EHR integrations. It competes with Interlace's eSignature product but operates more broadly across industries and lacks purpose-built healthcare forms/intake workflows.

Emerging players

• Jotform: Jotform provides HIPAA-compliant online forms and eSignature for healthcare, including EHR integrations and patient intake workflows. It overlaps with Interlace on Secure Online Forms and patient intake but is more focused on SMB/simpler deployments.
• Notable Health: Notable provides AI-driven patient intake and workflow automation for healthcare providers, including registration and intelligent EHR data capture. Directly comparable to Interlace's patient intake product with a more automation-led approach.

Direct peers

• Hyland (OnBase): Hyland's OnBase platform provides enterprise content management, eForms, and workflow automation for healthcare providers, directly competing with Interlace's Forms on Demand and eSignature offerings. Both serve health systems with EHR-integrated document automation.
• Formstack: Formstack offers secure online forms, eSignature, and workflow automation, with a dedicated healthcare vertical. It competes with Interlace Health on secure online forms, patient intake, and HIPAA-compliant digital workflows for healthcare providers.
• Phreesia: Phreesia is a direct competitor in patient intake/digital front door workflows for healthcare providers. Both companies automate registration, consent, and intake forms with EHR integration, targeting the same hospital and ambulatory customer base.
• Access eForms (Access Intelligence): Access eForms provides enterprise electronic forms and document workflow solutions with healthcare specializations. It competes with Interlace Health on centralized forms management, eSignature, and EHR-integrated document workflows for hospitals and health systems.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/interlacehealth
• Xx.com/InterlaceHealth

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Interlace Health