NetFortris
NetFortris provides secure cloud-based UCaaS and managed network solutions to multi-location businesses, offering communications platforms, contact center, SIP trunking, and managed connectivity services across multiple verticals.
- Company typePrivate
- Founded1994
- HeadquartersSeattle, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What NetFortris does
NetFortris is a Seattle-based private company founded in 1994 that delivers secure cloud-based unified communications as a service (UCaaS) and managed network solutions. The company offers a communications platform available in cloud, hybrid, and on-premises deployment models, with product lines spanning UCaaS, Contact Center as a Service, SIP trunking and faxing, video conferencing, TeamHub collaboration, and managed services covering network connectivity, security, 5G wireless access, and power management. Its technology stack emphasizes integration interoperability, including native Microsoft Teams integration and open-source-backed in-house product development.
The company serves multi-location businesses with small IT teams as its primary segment, with additional vertical focus on education, healthcare, hospitality, manufacturing, and retail. Notable customer references include regional restaurant chains, Atlas Restaurant Group, and Acme Residential (a real estate firm that reported $24K annual savings). The go-to-market combines direct enterprise sales via a consultative 'one-hand-shake' onboarding approach with a channel partner program that includes technology services distributors and a find-a-local-partner locator. Sales motions include 'Book a Meeting' and 'Talk with an Expert' CTAs.
NetFortris generates revenue through recurring UCaaS subscriptions, managed services contracts, SIP trunking services, hardware sales, and professional services. Pricing is quote-based and tailored to business size. The company received a 2014 investment from Spire Capital and acquired Fonality in February 2017. It was recognized as a leader in the UC industry by Frost & Sullivan's 2023 Radar Report.
NetFortris firmographics
Firmographics- Name
- NetFortris
- Website
- https://netfortris.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- NetFortris provides secure cloud-based UCaaS and managed network solutions to multi-location businesses, offering communications platforms, contact center, SIP trunking, and managed connectivity services across multiple verticals.
- Ownership category
- akta.pro rank
NetFortris industry classification
Industry- Product category
- Unified Communications as a Service (UCaaS)
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171)
- SIC
- Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where NetFortris is headquartered
LocationHeadquarters
- HQ city
- Seattle
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
NetFortris business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- UCaaS Subscription Services: Recurring subscription revenue from unified communications as a service, including cloud, hybrid, and on-premises platform access.
- Managed Services: Recurring managed services revenue including managed network, connectivity, security, 5G access, and power management services.
- Hardware Sales: One-time and recurring sales of phones and hardware equipment for communications systems.
- Professional Services: Implementation, customization, and maintenance services provided by in-house engineers from implementation through ongoing support.
- SIP Trunking Services: Voice over IP trunking services including wholesale SIP trunking for carriers and business customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Flexible and tailored pricing plans based on business size and requirements |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
NetFortris product offering
Product offeringCore offering
NetFortris provides secure cloud-based UCaaS (Unified Communications as a Service) and managed network solutions for businesses. The company delivers integrated voice, messaging, video conferencing, contact center, and SIP trunking capabilities through cloud, hybrid, and on-premises deployment models, combined with managed network, security, and 5G connectivity services under a single-vendor approach.
Product overview
Sangoma offers a unified communications platform architecture combining UCaaS, CPaaS, and managed network services. The core Communications Platform serves as the central offering with deployment options spanning cloud, hybrid, and on-premises environments. The product portfolio includes TeamHub for collaboration, Video Conferencing for virtual meetings, and Contact Center as a Service for customer support. SIP Trunking & Faxing provides voice connectivity, while Microsoft Teams Integration enables interoperability with the Teams ecosystem. Managed services (Network & Connectivity, Security, 5G Access, Power) extend the offering to comprehensive IT infrastructure management. This single vendor approach bundles unified communications with networking and security services, serving over 100,000 customers across cloud, hybrid, and on-premises deployment models.
Differentiator
Problem solved
Functional benefit
Products and services
- Communications Platform
Quantifiable outcome
- Saved $24K annually
- +1 more outcomes
Companies that use NetFortris
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles2 records
NetFortris technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
NetFortris partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Technology Services DistributorscoreExtensive network of technology services distributors providing regional coverage and implementation support. Partners Program includes find-a-local-partner functionality for customers to locate certified partners in their area.
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
NetFortris competitors and assessment
Company assessmentDirect peers
- RingCentral: Public UCaaS leader offering cloud-based unified communications, contact center, and SIP trunking for SMB through enterprise. Most direct head-to-head competitor to NetFortris across multi-location verticals.
- Nextiva: Private UCaaS provider focused on SMB and mid-market with bundled voice, collaboration, and contact center. Closely comparable in customer profile and bundled-service positioning to NetFortris.
- Vonage (Ericsson): UCaaS/CPaaS provider acquired by Ericsson, offering cloud communications, SIP trunking, and APIs. Comparable to NetFortris on UCaaS + SIP trunking, with stronger CPaaS and international reach.
- 8x8: Public UCaaS and CCaaS provider targeting mid-market and enterprise with integrated voice, video, contact center, and CPaaS — directly overlapping NetFortris's unified communications + contact center portfolio.
- Ooma: Public cloud communications provider serving SMB, home, and multi-location business with voice, video, and managed connectivity. Closely comparable in managed network + voice bundle and SMB focus.
Emerging players
- Dialpad: AI-native UCaaS and CCaaS provider for SMB and mid-market. Comparable to NetFortris on target customer and AI-enabled voice features (NetFortris's PolyAI partnership); differentiated by deeper proprietary AI stack.
Broad incumbents
- Zoom: Public communications and collaboration platform extending from video into Zoom Phone (UCaaS) and Zoom Contact Center. Comparable to NetFortris across unified communications and contact center; broader portfolio and larger brand.
- Mitel: Established communications vendor offering cloud, hybrid, and on-premises UC alongside business phones. Comparable to NetFortris's hybrid/on-premises deployment flexibility for multi-site enterprises.
- Sangoma Technologies: Public communications platform company whose product catalog (UCaaS, CCaaS, SIP trunking, managed network, 5G, hardware) is the source of much of NetFortris's product set; functions both as supplier/partner and a broader incumbent in the same space.
- Microsoft Teams Phone: Hyperscaler voice offering integrated with Microsoft Teams. Comparable to NetFortris's UCaaS and Microsoft Teams Integration layer; represents both a partnership surface and a primary competitive threat.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
NetFortris social profiles
Digital presenceNetFortris financial estimates
Financial estimateRevenue estimate
Valuation estimate
NetFortris leadership team
Management profileNumber of profiles
Profiles2 records
NetFortris funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NetFortris M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NetFortris
What does NetFortris do?
NetFortris provides secure cloud-based UCaaS (Unified Communications as a Service) and managed network solutions for businesses. The company delivers integrated voice, messaging, video conferencing, contact center, and SIP trunking capabilities through cloud, hybrid, and on-premises deployment models, combined with managed network, security, and 5G connectivity services under a single-vendor approach.
When was NetFortris founded?
NetFortris was founded in 1994. It employs 101 to 250 people.
Where is NetFortris based?
NetFortris is headquartered in Seattle, United States, in the North America region.
How does NetFortris make money?
Five revenue lines are on record. UCaaS Subscription Services are the primary driver. The others are managed Services, hardware Sales, professional Services and SIP Trunking Services.
Who are NetFortris's main competitors?
Direct peers on record are RingCentral, Nextiva, Vonage (Ericsson), 8x8 and Ooma. Dialpad is listed as an emerging player. Broad incumbents are Zoom, Mitel, Sangoma Technologies and Microsoft Teams Phone.
Does NetFortris have an API?
No public API is recorded for NetFortris.
What industry is NetFortris in?
NetFortris's product category is Unified Communications as a Service (UCaaS). Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 5171 and its SIC code is 7385.