What Penmac Staffing Services does

Penmac Staffing Services, Inc. is a private, 100% employee-owned staffing company founded in 1988 and headquartered in Springfield, Missouri. It provides temporary, temp-to-hire, long-term, and direct-hire placement services across manufacturing, warehouse, clerical, transportation, hospitality, and (via Penmac Education Staffing) K-12 education, charging employers a markup on associate pay rates and flat fees for ancillary HR products. The company operates 30+ branch offices across 8 states, serves 600+ client companies, and deploys 17,000+ associates (2025); its revenue is not publicly disclosed. Distribution is anchored on a physical branch network plus a proprietary online job portal powered by Avionté staffing software, an on-site staffing model ("Penmac on Premise") embedded at clients such as Burgers' Smokehouse and Aerofil Technology, and a sub-brand (Penmac Education Staffing) that signs exclusive substitute-teacher contracts with school districts.

The technology stack combines the Avionté ATS/portal with the company's own "SmartFit" skills-assessment module (Microsoft Office, typing, ten-key, data entry, proofreading, filing, math, bookkeeping, plus drug, criminal, credit, reference, and education background checks). In November 2025 Penmac launched "Penny the Virtual Recruiter," an AI-driven assistant that conducts 5-10 minute automated pre-screening phone calls, texts, and emails with applicants before handing off to human recruiters; the company claims this can cut hiring time by up to 25% and shorten early screening by 67%. Competitive positioning rests on a 93% client retention rate, 35+ years of brand history, inclusion on SIA and Forbes staffing-firm rankings, and an ESOP-driven ownership culture (in place since 2010) that the firm brands as its principal talent and engagement advantage.

Name

Penmac Staffing Services

Legal name

Penmac Staffing Services, Inc.

Website

https://penmac.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

51–100 employees

Short description

Penmac Staffing Services is a 100% employee-owned (ESOP) US staffing firm operating 30+ branches across 8 states, placing approximately 17,000 associates annually in industrial, clerical, hospitality, and education roles via temporary, temp-to-hire, and direct-hire services, supported by an Avionté-powered portal and an AI pre-screening assistant.

Ownership category

akta.pro rank

Product category

Staffing Services

NAICS

Temporary Help Services (561320), Payroll Services (541214)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Light Industrial & Warehouse Temp Staffing (BPACACAB)

akta.pro secondary industries

Clerical & Customer Support Temp Staffing (BPACACAC), Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB), Workforce Management & Scheduling Outsourcing (Non-payroll) (BPACAKAJ)

Keywords

• Temporary staffing services
• Temp-to-hire placement
• Human resource outsourcing
• Education substitute staffing
• Candidate screening assessments

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices31 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Temporary Staffing (Markup on Pay Rate): Penmac provides temporary workers to client companies. HR services are charged as a markup on the pay rate for employees. Penmac handles all payroll, worker's compensation, unemployment insurance, and ACA compliance. Services include temporary, temp-to-hire, long-term, and direct hire placements.
2. HR Outsourcing & Payroll Services: Penmac handles HR tasks for employers including tracking hours, benefits administration, unemployment insurance, worker's compensation claims, and payroll processing. Revenue is generated through markups on employee pay rates and flat fees for specialized services.
3. Recruitment and Screening Services: Recruitment and other human resources products and services (such as SmartFit assessments and background screenings) are charged at a flat rate to employers.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

Penmac Staffing Services is a full-service staffing and human resource solutions provider placing temporary, temp-to-hire, and direct hire workers across manufacturing, warehouse, clerical, transportation, hospitality, and education industries. The company also delivers HR outsourcing and payroll administration to employer clients and operates a job-seeker portal powered by Avionté, with the Penny AI recruiting assistant and SmartFit assessments differentiating its pre-screening capabilities.

Product overview

Penmac Staffing Services operates as a staffing and human resource solutions company offering a core staffing platform complemented by specialized divisions and technology features. The primary platform provides temporary, temp-to-hire, and direct hire placement across manufacturing, warehouse, clerical, transportation, hospitality, and education sectors. The company's web portal (powered by Avionté) serves as the digital hub for job searching and employee self-service. Penmac Education Staffing is a dedicated sub-brand for K-12 substitute teacher and staff placement. SmartFit Assessments functions as an add-on screening module for candidate skills verification. Penny the Virtual Recruiter is an AI-powered feature that automates initial candidate pre-screening through conversational phone calls, texts, and emails, working alongside human recruiters to accelerate hiring.

Differentiator

Problem solved

Functional benefit

Brands

• Penmac Education Staffing: Substitute teacher and staff recruitment and staffing services for school districts
• Penny

Products and services

• Penmac Staffing Services (Temporary, Temp-to-Hire, and Direct Hire Placement) Full-service staffing and human resource solutions providing temporary, temp-to-hire, long-term, and direct hire placement of workers, plus recruitment, screening, payroll administration, benefits management, and HR outsourcing for employer clients across multiple industries.
• SmartFit Assessments Proprietary candidate assessment and screening program offering skills testing (Microsoft Office, typing, ten-key, data entry, proofreading, filing, basic math, bookkeeping) and background screening (criminal, drug, reference, credit, education verification) for employer clients, sold as a standalone product with high-volume discounts.
• Penny the Virtual Recruiter AI-powered recruiting assistant that conducts automated pre-screening phone, text, and email conversations with job applicants to gather work experience, availability, and desired pay information, then passes candidate details to human recruiters to accelerate hiring and reduce unintentional bias.
• Penmac Education Staffing Specialized staffing division providing substitute teachers, paraprofessionals, school nurses, food service staff, custodians, and office staff to K-12 school districts under direct contractual partnerships.
• Penmac on Premise (On-Site Staffing) Exclusive on-site staffing model where Penmac places staff and operates a dedicated on-site office at the client's facility, handling interviewing, onboarding, and daily employee support, as deployed at Burgers' Smokehouse and Aerofil Technology.
• HR Outsourcing and Payroll Services Outsourced HR administration for employer clients including hours tracking, benefits administration, unemployment insurance, workers' compensation claim handling, and payroll processing, bundled with Penmac's temporary staffing engagements.

Quantifiable outcome

• 93% client retention rate
• +5 more outcomes

Named customers6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature2 records

Partnerships

Eight partnerships are on record, tiered core.

• Bergman School DistrictcoreStrategic or Co-development Partner · 22 May 2026Penmac Education Staffing named exclusive provider of substitute teachers and staff for Bergman Public Schools beginning fall 2026 semester. Part of Penmac's dedicated education staffing division.
• Mountain Home Public SchoolscoreStrategic or Co-development Partner · 8 April 2026Penmac Education Staffing named exclusive provider of substitute teachers and staff for Mountain Home Public Schools beginning fall 2026 semester.
• North Kansas City SchoolscoreStrategic or Co-development Partner · 1 May 2023Penmac Education Staffing to provide substitute teachers beginning in the fall 2023 semester for North Kansas City Schools.
• McDonald County R-I SchoolscoreStrategic or Co-development Partner · 1 April 2023Penmac Education Staffing named exclusive provider of substitute teachers for McDonald County R-I Schools beginning fall 2023 semester.
• Ozark R-VI SchoolscoreStrategic or Co-development Partner · 1 March 2023Penmac Education Staffing to provide substitute teachers beginning in the fall 2023 semester for Ozark R-VI Schools.
• Burgers' SmokehousecoreStrategic or Co-development Partner · 27 June 2022Exclusive partnership where Penmac opened an on-site office at Burgers' Smokehouse's smoked and cured meats manufacturing facility in California, MO. Penmac handles all interviewing, onboarding, and daily employee support on-site. Production and packing positions start at $16.50-$17.50/hour with temp-to-hire (90-day evaluation). Positions are exclusive to Penmac for staffing. Philip Burger stated 'We're excited to have Penmac onsite. Applying will be convenient and applicants can see where they will be working.'
• Aerofil Technology, Inc.coreStrategic or Co-development PartnerOn-site staffing partnership at Aerofil's 400,000 sq ft aerosol and liquid contract packaging facility in Sullivan, MO. Penmac staffs exclusively for Aerofil at this location.
• AviontécoreTechnology or IntegrationAvionté is Penmac's staffing software system powering its online job board and application portal. Application links and the web portal include 'myavionte' in the URL. The system handles job postings, applications, candidate management, and the associate web portal for accessing pay stubs and W-2 forms.

Scale indicators8 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• ManpowerGroup: World's largest staffing firm by revenue, with deep U.S. presence in industrial and clerical temp staffing as well as higher-end professional resourcing; overlapping employer base and service mix, but at vastly greater scale.
• Aerotek: Subsidiary of Allegis Group focused on industrial, manufacturing, and technical staffing; competes head-to-head for Penmac's manufacturing and warehouse clients while operating as part of a much larger global staffing platform.
• Kelly Services: Publicly-traded staffing firm with U.S. operations spanning industrial, clerical, education (Kelly Education), and professional staffing—directly comparable service lines including an education staffing division analogous to Penmac Education.
• Adecco Group: Global staffing leader offering temporary staffing, permanent placement, and workforce solutions across industrial, clerical, and professional segments; competes with Penmac on enterprise employer RFPs while serving a far broader geography.

Direct peers

• AppleOne Employment Services: Privately-held, family-owned U.S. staffing firm offering temporary, temp-to-hire, and direct-hire across administrative, industrial, and accounting roles; directly comparable in customer mix and privately-held mid-market positioning.
• Express Employment Professionals: One of the largest privately-held U.S. staffing franchisors, focused on light industrial, clerical, and professional placements via a large branch network—closely comparable to Penmac's generalist, branch-driven model and target customer base.
• Spherion: Staffing franchise operator providing office, clerical, industrial, and specialty placements through a regional branch network; directly competes with Penmac in light-industrial and administrative temp staffing across the Midwest and South.
• Snelling Staffing Services: Franchise-based staffing firm offering clerical, industrial, and professional placements; similar scale and footprint to Penmac with overlapping service mix in office/admin and light-industrial temp staffing.

Emerging players

• Insight Global: Large private staffing firm that started in IT/clerical staffing and has expanded into light industrial and finance/accounting placements; comparable in private-company profile and growing national footprint, but more skewed toward white-collar roles.

Others

• Avionté: Staffing software vendor whose ATS/portal platform powers Penmac's online job board and applicant tracking; included as an enabling technology partner rather than a competitor, given that Avionté's staffing-software capabilities directly affect Penmac's candidate experience and recruiter productivity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/penmacstaffing
• Xx.com/penmac
• LinkedInlinkedin.com/company/penmac-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Penmac Staffing Services