What Intelygenz does

Intelygenz is a privately held AI solutions provider founded in 2002 and headquartered in Madrid, Spain, with a US office in San Francisco. Since 2022 it has operated as a subsidiary of VASS Group under the VASS Intelygenz brand. The company has more than 20 years of deep-tech experience and 12 years focused specifically on AI, serving primarily banking, fintech, and telecommunications enterprises across the US, Spain, Latin America, and Turkey. The company sells a portfolio of 12 packaged AI products — including Fraud Guard, Compliance, Document Genie, Transact, Intelligent Chatbot, Service Flow, Profitability, Visual Inspection, Product Manager, User Profiling, Match Logic, and Customer Rewards — alongside sub-products such as Covault (digital identity vault) and Ticket Next Best Action (intelligent ticketing).

The underlying technology stack spans large language models and retrieval-augmented generation, generative and agentic AI including multi-agent systems, computer vision for image and video inspection, predictive analytics, natural language processing, anomaly detection, autonomous agents, recommendation engines, and optimization models. Packaged solutions are deployed alongside bespoke custom development, with implementation across Microsoft Azure, AWS, Google Cloud, and other enterprise platforms.

Intelygenz generates revenue through three streams: custom and packaged AI solution implementations (professional services on multi-year contracts), Talent as a Service (managed services providing on-demand AI specialists including data engineers, ML engineers, data scientists, MLOps, and Palantir consultants), and AI Academy/Bootcamp (paid training engagements). Pricing is fully quote-based with no public tiers. Go-to-market is exclusively direct enterprise field sales, augmented by event-driven demand generation at Finovate, GDS summits, and analyst-validated content (IDC reports), targeting banks, fintechs, and large enterprises through consultative solution selling.

Name

Intelygenz

Legal name

Desarrollos Informáticos Intelygenz S.A.

Website

https://intelygenz.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

Intelygenz is a private AI solutions provider and VASS Group subsidiary delivering packaged and custom AI products — fraud detection, compliance, document processing, and intelligent automation — primarily to banking, fintech, and telecommunications enterprises across the US, Europe, and Latin America.

Ownership category

akta.pro rank

Product category

Enterprise AI Software and Services

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)

akta.pro secondary industry

AI/ML Engineering & Model Development Services (BPAEAHAF)

Keywords

• Enterprise AI solutions
• AI process automation
• Custom AI development
• Fraud detection software
• AI consulting services

Headquarters

HQ city

Redwood City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. AI Solutions Implementation (Custom & Packaged): Full-service AI delivery from concept to production, including packaged enterprise AI solutions (Fraud Guard, Compliance, Document Genie, etc.) and bespoke custom solutions developed to meet unique business needs. Revenue is generated through project-based engagements with enterprise clients.
2. Talent as a Service: On-demand access to elite AI professionals (data engineers, ML engineers, data scientists, DevOps/MLOps specialists, Palantir consultants, data visualization developers). Clients access specialized talent to accelerate AI projects, fill skill gaps, and drive AI initiatives on time and on budget.
3. AI Academy & Bootcamp: Training programs — AI Academy (practical understanding of how AI unlocks business value) and AI Bootcamp (interactive workshop producing a roadmap of actionable AI-driven initiatives). Revenue generated through paid training engagements with client organizations.

Pricing tiers

Go-to-market motion3 records

Distribution channels1 record

Marketing channels6 records

Core offering

Intelygenz delivers AI-enabled process automation and transformative digital products to enterprises, primarily in banking, fintech, and telecommunications. The company sells a portfolio of packaged AI solutions (Fraud Guard, Compliance, Document Genie, Intelligent Chatbot, Service Flow, Profitability, Visual Inspection, etc.) alongside fully bespoke custom AI development, supplemented by Talent as a Service (on-demand AI specialists) and AI Academy & Bootcap training engagements.

Product overview

Intelygenz is an AI solutions provider offering a portfolio of packaged AI products alongside custom development services. The core product suite includes Fraud Guard, Compliance, Intelligent Chatbot, Service Flow, Profitability, Visual Inspection, Product Manager, User Profiling, Match Logic, Customer Rewards, Document Genie, and Transact — each addressing specific enterprise use cases in fraud detection, compliance, customer service, sales optimization, and document processing. These products operate as standalone solutions but can be combined for comprehensive AI transformation. Supporting services include Talent as a Service for on-demand AI specialists and AI Academy & Bootcamp for team training. The company also developed sub-products like Covault (digital identity vault) and Ticket Next Best Action (TNBA) for specific client engagements.

Differentiator

Problem solved

Functional benefit

Products and services

• Fraud Guard AI-powered fraud detection solution for banks, fintechs, and enterprises that captures a wide range of fraud scenarios, minimizes false positives, and continuously adapts to emerging risks through AI-driven learning.
• Compliance AI compliance solution for banks and fintechs that automates KYC, AML, and loan approval processes through document summarization, data extraction, pattern recognition, and anomaly detection.
• Intelligent Chatbot AI chatbot leveraging LLM and RAG technologies that delivers 24/7 personalized service, processes company knowledge, and automates customer and employee interactions for enterprise clients.
• Service Flow AI ticketing and autonomous agent solution that automates ticket management across billing, repairs, account management, and returns, delivering ready-to-use AI agents that handle conversations end-to-end.
• Profitability AI platform for sales and marketing teams that unifies customer acquisition and retention, identifying high-value leads, enabling cross-sell and upsell opportunities, and detecting early signs of churn.
• Visual Inspection AI-powered visual inspection solution for industrial and enterprise use cases that analyzes still images and video streams in real time to identify defects, classify objects, and flag anomalies for quality assurance.
• Product Manager AI-powered product lifecycle management solution that reduces time-to-market, predicts product success rates, identifies optimal retirement timing, and optimizes portfolio management decisions.
• User Profiling AI-powered hyper-profiling solution that analyzes purchase behavior and platform interactions to deliver actionable customer insights and predict tendencies for marketing and retention use cases.
• Match Logic AI solution for finance and operations teams that intelligently matches purchase orders to invoices, even with incomplete or inconsistent data, ensuring seamless financial reconciliations.
• Customer Rewards AI-powered rewards engine that analyzes spending habits and interaction patterns to deliver personalized ads and offers that maximize customer retention and marketing ROI.
• Document Genie AI document management solution providing document summary, key information extraction, sentiment analysis, and classification for enterprise workflow automation.
• Transact AI-powered data enrichment solution that transforms messy transaction data into clean, standardized datasets, eliminating errors, flagging suspicious patterns, and normalizing merchant details for reliable analytics.
• Talent as a Service On-demand access to elite AI professionals including data engineers, ML engineers, data scientists, DevOps/MLOps specialists, and Palantir consultants, enabling clients to augment internal AI teams and accelerate AI initiatives.
• AI Academy & Bootcamp Expert-led paid training programs including AI Academy for practical AI understanding in business and AI Bootcamp, an interactive workshop that produces a roadmap of actionable AI-driven initiatives for client organizations.
• Covault Digital identity vault mobile app for Android and iOS that stores verified identity documents with on-device encryption and digital signatures, enabling users to share verified IDs with banks, government agencies, and other institutions securely.
• Ticket Next Best Action (TNBA) Intelligent ticketing automation solution that analyzes incoming trouble tickets, determines the optimal course of action, and initiates resolution automatically using AI-driven decision-making trained on historical ticket data.

Quantifiable outcome

• 736% ROI on AI-driven marketing targeting — 26,212 direct sales with 43% reduction in marketing costs
• +7 more outcomes

Named customers8 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability15 records

Feature8 records

Scale indicators17 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Feedzai: Feedzai is a fintech-focused AI platform specializing in fraud detection, AML, and risk scoring for banks and payments providers — directly comparable to Intelygenz's Fraud Guard and Compliance offerings in the same banking vertical.
• Kasisto: Kasisto provides conversational and generative AI for banking (KAI), competing head-to-head with Intelygenz's Intelligent Chatbot and Service Flow solutions for financial services customer experience automation.
• Personetics: Personetics delivers AI-driven personalization, customer insights, and financial wellness for banks — overlapping directly with Intelygenz's User Profiling, Customer Rewards, and Profitability products for retail and SME banking.
• H2O.ai: H2O.ai provides enterprise AI/ML platforms and AI applications for fraud, AML, and credit decisioning in financial services — comparable as a packaged AI product vendor targeting banks with similar use cases.
• DataRobot: DataRobot offers an enterprise AI/ML platform with applied AI applications for regulated industries including financial services — overlapping with Intelygenz's AI/ML engineering services and packaged model deployment motion.
• Globant: Globant is a global IT and digital services firm with a strong AI Studio offering and similar LatAm/Spain delivery footprint — directly comparable as a digital engineering and AI services peer with overlapping banking and fintech clients.
• SymphonyAI: SymphonyAI (including the former Ayasdi) delivers vertical AI applications for financial services, retail, and industrial verticals — overlapping with Intelygenz's banking-focused AI solutions and packaged product motion.

Broad incumbents

• C3.ai: C3.ai is an established enterprise AI applications vendor with deployments across financial services, energy, and manufacturing — a broader incumbent offering turnkey AI applications that compete with Intelygenz's packaged AI products at large enterprises.
• Palantir Technologies: Palantir provides data and AI platforms (Foundry, AIP) widely adopted in banking and financial services — Intelygenz explicitly references Palantir consultants within its Talent as a Service offering, indicating direct platform ecosystem overlap.

Others

• VASS Group: VASS Group is the parent company of Intelygenz and a large European digital transformation and IT services group with overlapping banking/fintech clients — comparable as the immediate parent ecosystem that both supplies and competes for AI delivery capacity.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Intelygenz
• Facebookfacebook.com/Intelygenz
• LinkedInlinkedin.com/company/intelygenz

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intelygenz