What Joink does

Joink, LLC is a regional telecommunications and IT services provider headquartered in Terre Haute, Indiana, serving residential, business, and institutional customers across rural Indiana and Illinois, with a market presence spanning the Wabash Valley, Christian and Montgomery counties, and Linton. The company operates a hybrid broadband network combining 100% underground fiber optic infrastructure with terrestrial fixed wireless and WiFi technologies, registered with the FCC (FRN: 0016251530), and additionally offers VMware virtualization design, AES256-encrypted point-to-point wireless links, and Cisco-certified technology services for enterprise customers in healthcare, finance, and education.

The core product portfolio spans residential and business fiber plans (up to 1 Gbps for consumers and up to 10 Gbps symmetrical for enterprises) with unlimited data and no throttling, fixed wireless broadband tiers (15–400 Mbps), shared and cloud web hosting (starting at $10/mo to $250/mo), offsite backups (from $49/mo), and managed IT services with 24/7 monitoring. Business customers sign 2-year agreements with professional onsite installation starting at $250. Revenue mechanics are predominantly subscription-recurring across residential and SMB segments, supplemented by managed services and professional services revenue from technology deployments.

Joink has pursued an acquisition-driven growth strategy, completing the acquisition of Computer Techniques Inc. (CTI) in August 2022 with backing from DIF Capital Partners to add over 12,000 homes in Central Illinois, and acquiring Endeavor Communications' Linton fiber network assets in February 2026. The company is led by President and CEO Josh Zuerner and operates with 11–50 employees. Distribution is sales-led through phone-based inside sales (812-234-5100), online service-availability checking, and enterprise field sales consultation. Joink has secured Indiana Connectivity Program grant funding, including a $620,503 award in the program's 16th round, supporting rural broadband build-out with matching funds bringing the project total to $834,266.

Name

Joink

Legal name

Joink, LLC

Website

https://joink.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Joink, LLC is a Terre Haute, Indiana-based regional ISP serving residential, business, and institutional customers across rural Indiana and Illinois with 100% underground fiber, fixed wireless broadband, web hosting, and managed IT services, growing through acquisitions.

Ownership category

akta.pro rank

Product category

Broadband Internet Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industry

Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

Keywords

• Fiber optic internet
• Fixed wireless broadband
• Managed IT services
• Web hosting services
• Rural broadband connectivity

Headquarters

HQ city

Terre Haute

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Supply Chain, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Residential Internet Services: Monthly subscription fees for residential fiber and fixed wireless internet services at various speed tiers (300Mbps to 1Gbps). Services include free equipment and installation.
2. Business Internet Services: Business fiber plans (Biz Starter, Biz Essential, Biz Professional) and fixed wireless services with 2-year agreements and professional installation starting at $250. Custom enterprise solutions available up to 10 Gbps with symmetrical speeds.
3. Web Hosting Services: Shared web hosting packages (Bronze $10/mo, Silver $20/mo, Gold $30/mo, Platinum $40/mo), cloud and dedicated virtual machine hosting starting at $250/mo, and offsite backup services starting at $49/mo.
4. Managed IT Services: Custom managed services that reduce burden of complex IT systems, including regular support, maintenance, monitoring, and system management with fixed-fee monthly plans and 24/7 monitoring.
5. Technology Services: Bandwidth delivery solutions including outdoor wireless connections, Wi-Fi network deployment, cellular repeater solutions, and wired solutions (DSL, Internet T1, T3, Optical Connectivity). Services include design, license procurement, installation, and ongoing management/maintenance.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Joink is a regional fiber-to-the-premises and fixed wireless internet service provider delivering high-speed broadband (Fiber 300/500/1000 Mbps residential and Biz Starter/Essential/Professional business tiers) to households and businesses across rural west-central Indiana and eastern Illinois. Its portfolio also includes Managed IT services (cybersecurity, backup/disaster recovery, server monitoring, virtualization), web and email hosting (Bronze/Silver/Gold/Platinum), and Technology Services (Consulting, Business Email, Wifi Mesh Extenders).

Product overview

Joink is a regional telecommunications service provider serving the Wabash Valley across rural Indiana and Illinois for over 20 years, offering a portfolio of internet connectivity and managed IT services. The core offering consists of fixed wireless and fiber optic internet for both residential and business customers, with fiber plans up to 1 Gbps for consumers and custom business solutions up to 10 Gbps symmetrical. Joink's add-on services include Managed Services (IT support and monitoring), Hosting (shared web, cloud VM, and offsite backup), Technology Services (wireless/wired network design, virtualization via VMware, Cisco-certified), Business Email hosting, a proprietary speedtest tool, and WiFi mesh extenders. The company also bundles Streaming TV via a third-party platform. Joink has expanded through acquisition, notably acquiring Computer Techniques Inc. (CTI) in 2022 to grow its fiber-to-the-home footprint in Central Illinois.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Fiber Internet

Quantifiable outcome

• Up to 28X faster upload speeds compared to cable internet
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Watch Communications: Regional fixed wireless and fiber broadband provider serving rural Indiana and Ohio. Comparable rural Midwest footprint and reliance on fixed wireless where fiber is uneconomic.
• Smithville Communications: Indiana-headquartered fiber ISP and managed services provider serving residential and business customers in rural and suburban Indiana. Comparable mix of fiber broadband plus managed IT and hosted services.
• Endeavor Communications: Indiana-based rural fiber and communications cooperative. Directly comparable as a regional Indiana fiber/fixed wireless operator serving small communities; Joink actually acquired fiber assets from Endeavor in Linton in 2026.

Broad incumbents

• Comcast Xfinity: National cable broadband incumbent operating in parts of Indiana and Illinois. Competes with Joink on residential broadband speed/price where their cable footprint overlaps Joink's territory.
• MetroNet: Large fiber-to-the-home ISP operating across Indiana and the Midwest. Direct fiber product overlap with Joink but at significantly greater scale and broader geographic reach.
• Frontier Communications: Major US wireline broadband provider with deep rural Midwest presence. Overlaps with Joink's fiber and DSL/broadband offerings for residential and small business customers.
• Consolidated Communications: Mid-size incumbent wireline carrier with fiber-to-the-home buildouts in the Midwest. Overlaps with Joink's enterprise fiber, hosting, and managed IT service mix at greater scale.
• TDS Telecom: Regional incumbent telecom operating fiber and fixed wireless networks across rural and small-town America, including Indiana. Comparable residential fiber/broadband and managed services product set.

Emerging players

• Starlink (SpaceX): LEO satellite broadband service competing for the same rural Midwest households Joink targets. Particularly relevant to Joink's fixed wireless tier where satellite pricing and availability are improving rapidly.

Regional players

• Wabash Valley Power Alliance (member co-ops): Network of rural Indiana electric cooperatives that increasingly offer broadband via fiber. Compete in the same rural Indiana geography but structured as co-ops rather than private ISPs.

Market position

Strengths4 records

Weaknesses1 record

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Joink
• Facebookfacebook.com/joink
• LinkedInlinkedin.com/company/joink-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Joink