Safety Net Access

What Safety Net Access does

Safety NetAccess, Inc. (SNA) is a privately held, family-owned managed technology services provider founded in 2001 by Sean Gorman and headquartered in Westwood, Massachusetts. The company designs, builds, and supports wireless and wired network infrastructure — primarily high-speed internet access (HSIA) and guest Wi-Fi — for hotels, resorts, multifamily properties, senior living facilities, and enterprise clients. SNA reports 5,000+ venues under management and over 125 million daily connected devices, with operations spanning all 50 U.S. states, all 7 Canadian provinces, and a Belfast, Northern Ireland office established in 2021 to support software development and European sales.

SNA's core technical asset is its proprietary SNAPX network management platform, which provides centralized authentication, hardware management, brand-compliance enforcement, multi-gateway support, and reporting across the installed base. The product portfolio is anchored on HSIA but extends into adjacent property technology: VoiceWorx (VoIP/collaboration), StreamWorx (hospitality TV and streaming), CCTV and security, low-voltage cabling, broadband circuit sourcing, energy management via Telkonet's EcoSmart (claimed 20–45% consumption reduction), and audio/visual solutions. The wholly owned SNA Event Productions subsidiary delivers AV and HSIA services for conferences, and the 2024 build-out of Amicus Networx broadened the addressable market into multifamily, senior living, and enterprise IT. Corning Everon fiber-to-the-edge deployments — exemplified by the Getaway cabin project (40+ cabins across 19 outposts) — reflect ongoing investment in higher-bandwidth infrastructure.

The company monetizes through a mix of one-time deployment projects, recurring managed services contracts, and per-user subscriptions. Its Total Solutions Provider (TSP) offering includes tiered subscription packages at $60–$85 per user per month (Essentials, Standard, Premium), with add-ons for Microsoft 365 ($12.50–$20/user/month), business disaster recovery ($200–$420/month), and CCTV support at $150/hour on a T&M basis or via SLA contracts. SNA holds certified/preferred status with Marriott (GPNS — one of only 6 providers), Hilton (Stay Connected — top-performing partner), Wyndham (preferred vendor), and Best Western (endorsed vendor), and reports major enterprise relationships including Omni Hotels & Resorts. Distribution is led by enterprise field sales supplemented by channel partner integrations with Aruba, Cambium, Mitel (Expert-level partner), Corning, Cisco/Meraki, Ruckus, Samsung, and Telkonet.

Name

Safety Net Access

Legal name

Safety NetAccess, Inc.

Website

https://safetynetaccess.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

Safety NetAccess is a family-owned managed technology services provider that designs, deploys, and supports guest Wi-Fi, telecom, and property technology networks for hotels, multifamily, senior living, and enterprise clients across North America and Europe.

Ownership category

akta.pro rank

Product category

Managed Network Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Computer Communications Equipment (3576)

akta.pro primary industry

Home Networking & Connected Home Infrastructure (Wi‑Fi Mesh, Routers, Matter/Thread/Zigbee Bridges) (HSAPAQAG)

Keywords

• Hospitality network services
• Managed Wi-Fi solutions
• Guest internet access
• Network infrastructure management
• Enterprise IT services

Headquarters

HQ city

Needham

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (TSP): Total Solutions Provider services offering monthly per-user subscription pricing for IT management including monitoring, helpdesk support, cybersecurity, and compliance tools. Tiers include TSP Essentials ($60/user), TSP Standard ($65/user), and TSP Premium ($85/user).
2. Network Infrastructure Services: Design, installation, and ongoing support of wireless and wired networks for hospitality properties. Includes guest Wi-Fi networks, broadband/telecom circuits, and low voltage cabling.
3. Technology Solutions: Integrated technology services including telecom solutions (VoiceWorx), television solutions (StreamWorx), security systems (CCTV), energy management, audio/visual solutions, and custom portal services.
4. CCTV Support Services: CCTV support services at $150 per hour on time and materials basis, with SLA contracts available for priority response times.
5. Event Productions: SNA Event Productions division providing unified audio visual and HSIA event solutions for conference and meeting spaces.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Safety NetAccess designs, builds, and supports wireless and wired network infrastructure for hotels, resorts, multifamily residences, senior living facilities, and enterprise clients. Its offerings span guest Wi-Fi networks, telecom (VoiceWorx), television/streaming (StreamWorx), CCTV, energy management (EcoSmart), low voltage cabling, broadband circuits, and managed IT services (Total Solutions Provider), all managed through the proprietary SNAPX portal platform and backed by 24/7 tiered support.

Product overview

Safety NetAccess provides a comprehensive technology solutions portfolio for the hospitality industry and related verticals. The core offering is High-Speed Internet Access (HSIA/Guest Wi-Fi Networks) supported by the proprietary SNAPX management platform. The portfolio includes telecom solutions (VoiceWorx), television/streaming solutions (StreamWorx), security systems (CCTV), energy management (via Telkonet integration), audio/visual solutions, low voltage cabling, broadband circuits, and custom portal services. For enterprise and multifamily clients, the company offers Total Solutions Provider (TSP) managed IT services and Our Smart Community network solutions. SNA Event Productions provides AV and event technology services. All offerings are backed by 24/7 technical support with tiered SLA options.

Differentiator

Problem solved

Functional benefit

Brands

• SNAPX: Centralized management, authentication and reporting platform for network management, hardware management, portal pages, brand compliance, multiple authentication methods, and extensive reporting options.
• SNAP
• Our Smart Community
• VoiceWorx
• StreamWorx

Quantifiable outcome

• Energy consumption reduction of 20%-45% with EcoSmart energy management
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core.

• CorningcoreTechnology or Integration · 28 June 2022Collaboration on Getaway project using Corning Everon fiber-to-the-edge solution providing unlimited bandwidth and cost-effective connectivity for 40+ cabins across wide areas in various climates.
• GetawaycoreStrategic or Co-development Partner · 28 June 2022Safety NetAccess created connected infrastructure for Getaway's secluded wellness hospitality properties, providing fiber-to-the-edge solution for 40+ cabins across 19 outposts near major US cities.
• Omni Hotels & ResortscoreStrategic or Co-development Partner · 28 September 2021Tactical partnership with Omni Hotels & Resorts to provide support and management of high-speed internet networks across entire Omni portfolio. Combines SNA's guest room experience, superior guest support network, and proprietary SNAP portal.
• Invest Northern IrelandcoreOthers · 10 September 2021Invest Northern Ireland provided £270,000 support for the creation of 40 new jobs at the Software Development & Sales Support Centre in Belfast. Introduced Safety NetAccess to existing investors, universities, colleges, industry contacts, and recruiters.
• XpodigitalcoreStrategic or Co-development Partner · 15 June 2021SNA Event Productions division created strategic partnership with Xpodigital to better serve the conference and events industry. Partnership combines SNA's guest room technology experiences and SNAEP's innovation with Xpodigital's managed network and digital signage services to provide end-to-end connectivity from guest room to convention center.

Scale indicators9 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Hotel Internet Services: Most directly comparable peer — provides guest Wi-Fi (HSIA), network design, and 24/7 support to hotels and resorts using a similar managed-service-plus-installation model. Closest in customer base, offering mix, and recurring-revenue structure.
• SingleDigits: Direct competitor delivering managed Wi-Fi, networking, and IT services to hotels, senior living, and multi-family properties. Comparable size and vertical mix, and a similar 'one-stop' managed services positioning.
• SONIFI Solutions: Provides hotel connectivity, managed Wi-Fi, interactive TV, and casting solutions — directly overlapping SNA's HSIA, StreamWorx, and StreamWorx casting offerings to the same hospitality buyer.
• World Cinema: Hospitality technology provider (now part of Cox) delivering managed Wi-Fi, TV/casting, and in-room technology to hotels and multifamily. Closely overlaps with SNA's HSIA, CCTV, and TV/streaming solutions.

Broad incumbents

• Cox Business (Hospitality): Large US cable/telecom with a dedicated hospitality practice (and now owner of Hotel Internet Services). Competes head-on with SNA at the enterprise/flag-brand level and can bundle broadband with managed Wi-Fi.
• Comcast Business: Major US cable operator with a hospitality segment selling HSIA, TV, and voice services to hotels and convention venues. Larger scale and direct carrier infrastructure give it pricing leverage over integrators like SNA.
• Aruba Networks (HPE): Enterprise Wi-Fi and networking vendor that is both a technology partner and a potential competitor — Aruba ESP and partner-delivered managed services can displace integrators like SNA at large hotel and senior-living accounts.
• Cisco Meraki: Cloud-managed enterprise networking platform used across hospitality and multi-family. While SNA integrates Meraki gear, Cisco also sells directly and through MSPs, creating a channel conflict that could compress SNA's value capture.

Others

• Shiji Group: Global hospitality technology platform covering PMS, POS, guest experience, and connectivity. Adjacent rather than direct — overlaps at the hotel technology buyer level and could expand into managed network services.

Emerging players

• SmartRent: Multifamily-focused smart home and IoT platform competing for the same Our Smart Community / Amicus Networx buyer. Different scale and funding profile, but directly comparable in multifamily property technology.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCT3xofa0COjpxOyo0PaxGlw/featured
• Facebookfacebook.com/safetynetaccess
• LinkedInlinkedin.com/company/2144738
• Instagraminstagram.com/safetynetaccess
• Xx.com/safetynetaccess

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Safety Net Access