Innovative Computing Systems

Name

Innovative Computing Systems

Legal name

Innovative Computing Systems, Inc.

Website

https://innovativecomp.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Managed IT Services for Legal

NAICS

Computer Systems Design and Related Services (5415), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

akta.pro secondary industries

Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD), Enterprise Applications User/Admin Training (ERP/CRM/ITSM platforms) (BPAEANAK), IT Incident, Problem & Change Management Platforms (HDAEALAI)

Keywords

• Managed IT services
• Legal technology services
• Cloud infrastructure services
• Cybersecurity solutions
• Document management systems

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring subscription-based managed IT services providing 24x7 end-user support, proactive monitoring, patch management, hardware/software lifecycle management, and Virtual CIO services. This is the core revenue driver, with a 90-day money-back guarantee for fixed-fee managed services.
2. Professional Services: Project-based services including cloud implementation and migration, cybersecurity implementations, document management system deployments, systems and software implementation, on-premise infrastructure and networking, desktop imaging and rollout, and technology audits and consulting.
3. Cloud Infrastructure Services: AWS-powered cloud hosting for law firms including virtualized servers, workstations, and cloud storage. Revenue from cloud infrastructure consumption and management.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Innovative Computing Systems is a managed IT services provider that delivers cloud-hosted infrastructure, cybersecurity, managed IT support, email and messaging, backup and disaster recovery, document management, telephone systems, and professional services to law firms and corporate legal departments. Its offerings are delivered as subscription-based managed services plus project-based professional services, anchored on AWS cloud infrastructure and a partner ecosystem that includes iManage, NetDocuments, Microsoft 365, Mimecast, Sophos, Fortinet, 8x8, and KnowBe4.

Product overview

Innovative Computing Systems is a managed IT services provider specializing in legal technology. Their portfolio consists of core service offerings including Cloud-hosted Infrastructure and Workstations (AWS-powered), Cybersecurity (XDR, SIEM, SOC, endpoint security, security awareness training), Managed IT Services (24×7 support, monitoring, patching, Virtual CIO), Email and Messaging (Office 365, Exchange, Teams, Mimecast), Backups and Disaster Recovery, Document Management Systems (iManage and NetDocuments), Telephone Systems (8×8), and Professional Services. These integrate with partner platforms including iManage, NetDocuments, Microsoft 365/Teams, 8×8, Zoom, Mimecast, Duo Security, Fortinet, Sophos, and KnowBe4. Add-on services include Managed Intelligence for AI adoption governance and Essential/Advanced Cyber Security tiers.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud-hosted Infrastructure and Workstations AWS-powered cloud infrastructure solution for legal professionals, providing secure cloud-hosted servers and virtual workstations with predictable operating expenses.
• Cybersecurity Comprehensive security solutions including next-generation endpoint security, XDR, vulnerability assessment and management, penetration testing, SIEM, SOC, security awareness training, security audits and compliance, mobile device management, and security consulting for law firms.
• Managed IT Services Managed services including 24x7 end-user support, proactive monitoring of servers and workstations, Windows and application patch management, hardware/software lifecycle management, monthly technology inventory and health reports, and Virtual CIO Services.
• Email and Messaging Email and messaging solutions including Microsoft Office 365 cloud-hosted email, Microsoft Exchange, Exchange migrations to Office 365, Microsoft Teams, Mimecast Email Continuity, Archiving, and Security, and ongoing support for law firms.
• Backups and Disaster Recovery Cloud-based backup and disaster recovery solutions including server and workstation backup systems, backup validation, disaster recovery planning and testing, business continuity planning and testing, and proactive monitoring of backup issues for law firms.
• Document Management Systems Document management system design, deployment, upgrades, and ongoing support for iManage and NetDocuments, including migrations from on-premise to cloud, matter-centric conversion, and import from legacy systems, targeted at law firms and legal departments.
• Telephone Systems 8x8-powered telephone solutions including system design and implementation, Microsoft Teams integration for unified communication, migration from other telephone systems, expert review and audit of existing systems, and ongoing support for law firms.
• Professional Services Project management and engineering services for cloud implementation, cybersecurity, document management systems, systems and software implementation, on-premise infrastructure and networking, desktop imaging and rollout, and technology audits and consulting.
• Managed Intelligence AI adoption and governance service for law firms covering strategy and discovery, policy and governance design, pilot and tool alignment, training and adoption, and measurement and expansion to enable structured AI adoption.

Quantifiable outcome

• 96 Customer Satisfaction score over past 90 days (vs. 75-85 national average for MSPs)
• +2 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability5 records

Feature4 records

Partnerships

22 partnerships are on record, tiered core, major and standard.

• Amazon Web Services (AWS)coreTechnology or IntegrationAWS partner providing cloud infrastructure for the Innovative Cloud Solution. AWS is described as the industry-leading public infrastructure-as-a-service provider. Innovative provides AWS-powered virtualized servers, workstations, and storage for law firms.
• iManagecoreTechnology or IntegrationPremier partner for document management systems. Innovative designs, builds, implements, and supports iManage systems including migrations from on-premise to cloud, matter-centric conversions, and upgrades.
• NetDocumentscoreTechnology or IntegrationCloud-based document and email management partner. Innovative provides design, implementation, and ongoing support for NetDocuments systems.
• MicrosoftcoreTechnology or IntegrationMicrosoft partner providing Office 365, Microsoft Teams, Exchange, and Azure solutions. Also supports Microsoft Copilot for law firms with security and compliance guidance.
• SophosmajorTechnology or IntegrationSecurity solutions partner providing unified threat management and network security. Innovative has hosted co-branded webinars on legal sector information security with Sophos.
• MimecastmajorTechnology or IntegrationEmail security, continuity, and archiving partner. Provides email security with targeted threat protection for legal professionals.
• 8x8majorTechnology or IntegrationIntegrated contact center, voice, video, chat, and communications partner. Innovative designs, implements, and supports 8x8 phone systems including Teams integration and migrations.
• FortinetmajorTechnology or IntegrationUnified threat management and network security solutions. Part of Innovative's layered security approach.
• Duo SecuritymajorTechnology or IntegrationTwo-factor authentication provider adding a second layer of security beyond passwords. Part of the security solutions portfolio.
• KnowBe4majorTechnology or IntegrationWorld's largest security awareness training and simulated phishing platform. Provides cybersecurity training resources for law firm employees.
• ZoomstandardTechnology or IntegrationVideo conferencing partner for webinars and meetings.
• LiteracoreTechnology or IntegrationDocument drafting lifecycle solutions partner providing market-leading products across document creation, comparison, and cleanup.
• CliostandardTechnology or IntegrationThe #1 legal practice management software partner.
• CenterbasestandardTechnology or IntegrationLegal practice management software partner providing firm management solutions.
• LawToolBoxstandardTechnology or IntegrationAward-winning docketing from the leading ruleset provider for legal calendaring.
• Crowther Macro SystemsstandardTechnology or IntegrationLegal macros, templates, styles, numbering and document cleanup tools.
• Association of Legal Administrators (ALA)coreGTM or Marketing PartnerIndustry association partnership for marketing, sponsorships, and thought leadership. Innovative sponsors ALA conferences, exhibits, and educational programs.
• Cisco UmbrellastandardTechnology or IntegrationCloud security solutions for business protection.
• LenovostandardTechnology or IntegrationHardware partner providing laptops, desktops, notebooks and netbooks.
• Hewlett Packard EnterprisestandardTechnology or IntegrationHardware partner for computer power, control, resource agility, and cloud readiness.
• Miller KaplanstandardTechnology or IntegrationAccounting, audit, business management, tax and consulting services, including information security consulting.
• SkyKickstandardTechnology or IntegrationCloud migration solutions for Office 365 and cloud deployments.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• CompassMSP: Managed IT and cybersecurity services provider for SMB and mid-market clients. Comparable service mix (managed IT + cybersecurity) and similar subscription-pricing motion; serves broader verticals.
• NetGain Technology: Managed IT services and cybersecurity provider serving mid-market professional services firms including legal. Comparable business model (subscription managed services) and comparable scale; less vertical-specialized than Innovative.
• Abacus Group: Provides managed IT, cybersecurity, and cloud services to hedge funds, private equity, and law firms. Highly comparable in customer profile (legal vertical), service mix (managed IT + cybersecurity), and go-to-market (relationship-led, vertical specialist).
• iCorps Technologies: Managed IT services and cybersecurity firm with cloud and Microsoft practice serving mid-market clients. Comparable subscription managed services model, though not legal-vertical specialized.
• Affinity Consulting Group: Legal technology consulting and managed services firm serving law firms with document management, training, and IT support. Directly comparable in legal vertical focus and iManage/Microsoft-centric service portfolio.
• Centre Technologies: Managed IT services and cloud provider with similar employee scale (hundreds) and AWS/Microsoft partnerships. Comparable in service mix though not legal-vertical focused; representative of the generalist MSP competitive set.
• LawVantage: IT support and managed services firm purpose-built for law firms, providing helpdesk, cloud, and document management support. Same vertical specialization, similar size band, and overlapping product set.

Broad incumbents

• Accenture: Global professional services firm with a sizable legal technology and managed services practice serving large law firms and corporate legal departments. Represents the upper-end competitive threat on enterprise RFPs.
• Deloitte: Big Four firm with legal management consulting and technology implementation practices serving AmLaw firms and in-house legal departments. Competes for large-scale legal tech transformation mandates.

Emerging players

• Harvey: Legal-specific generative AI platform rapidly adopted by elite law firms. Not a direct MSP competitor, but represents the AI-native entrant that could reshape how law firms procure technology services and compress the role of traditional MSPs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/icsgetsit
• Facebookfacebook.com/icsgetsit
• LinkedInlinkedin.com/company/innovative-computing-systems-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Innovative Computing Systems