Wheelhouse IT
Wheelhouse IT is a Top-100 Managed Services Provider delivering flat-fee managed IT, cybersecurity, cloud, and compliance services to mid-market and regulated clients (healthcare, legal, finance, marine, non-profit, PE) across Florida, New York, and California.
- Company typePrivate
- Founded2000
- HeadquartersFort Lauderdale, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Wheelhouse IT does
Wheelhouse IT is a privately held Managed Services Provider (MSP) headquartered in Fort Lauderdale, Florida, founded around 2000 and operating for 25 years. The company delivers fully managed and co-managed IT services — including help desk support, managed cloud, managed cybersecurity, compliance services, and IT consulting — to hundreds of mid-market and small enterprise clients (typically 20-500+ users) across regulated verticals such as healthcare, legal, financial services, insurance, manufacturing, marine, non-profit, private equity, architecture, and construction. Its geographic footprint spans South Florida, New York, Los Angeles, and NOC operations in Iowa, Arkansas, and Texas.
The core technical stack is built on Microsoft 365, Microsoft Azure, Microsoft Intune, and Microsoft Teams, with Wheelhouse IT holding Microsoft Solutions Partner status in Modern Work and Azure Infrastructure. The proprietary Enverge platform provides AI-driven IT analytics, predictive downtime detection, and a real-time visibility portal integrated with Microsoft sign-in. Supporting security offerings include Managed Detection and Response, a 24/7 internal SOC with SIEM, next-gen endpoint protection, penetration testing, and Compliance as a Service covering HIPAA, PCI DSS, GDPR, and SOC 2. The company is SOC 2 Type I certified and claims a five-year zero-ransomware track record.
Wheelhouse IT operates a sales-led, pod-based delivery model with dedicated local support teams and an internal (non-outsourced) NOC, achieving a 52-second average call wait time and 29.6-minute average ticket resolution. Revenue is predominantly recurring, generated through flat-fee monthly managed services contracts priced at approximately $50-$150 per user per month, supplemented by telecom consulting (representing 150+ carriers), co-managed IT engagements, and web hosting/digital marketing. The firm was formed through the merger of AE Technology Group and 4 Corner IT, and previously acquired Untangled Solutions in 2016.
Wheelhouse IT firmographics
Firmographics- Name
- Wheelhouse IT
- Legal name
- WheelHouse IT
- Website
- https://wheelhouseit.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Wheelhouse IT is a Top-100 Managed Services Provider delivering flat-fee managed IT, cybersecurity, cloud, and compliance services to mid-market and regulated clients (healthcare, legal, finance, marine, non-profit, PE) across Florida, New York, and California.
- Ownership category
- akta.pro rank
Wheelhouse IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
Keywords
Where Wheelhouse IT is headquartered
LocationHeadquarters
- HQ city
- Fort Lauderdale
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Wheelhouse IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (Recurring Subscription): Flat-fee monthly managed IT services covering help desk support, Microsoft 365 Business Premium management, security, compliance, infrastructure management, and monitoring. The revenue model is subscription-based with fixed monthly costs, eliminating surprise bills or hidden fees. New clients may qualify for month-to-month services.
- Telecom Consulting & Consolidation: Telecom consulting services helping businesses navigate telecommunications providers and options, representing over 150 different carriers. Revenue likely generated through carrier commissions or consulting fees.
- Co-Managed IT Services: supplemental managed IT services for organizations with existing internal IT departments. Flat-fee model augmenting internal IT teams with 24/7 monitoring, security, help desk, and advanced reporting.
- Web Design, Web Hosting, and Digital Marketing: Website hosting packages with monthly maintenance, SSL certificates, daily backup, and three layers of security. Online presence management including SEO, local directory listings, backlinking, social media, blogging, and press releases.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - Full Service |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Wheelhouse IT product offering
Product offeringCore offering
Wheelhouse IT is a Top-100 Managed Services Provider (MSP) delivering fully managed IT, co-managed IT, managed cloud, managed cybersecurity, and IT help desk services to businesses in regulated industries. The company operates on a flat-fee, fixed-monthly subscription model with dedicated pod-based support teams, 24/7 internal NOC monitoring, and a proprietary Enverge analytics platform for real-time IT visibility. They specialize in serving healthcare, legal, financial, insurance, manufacturing, marine, non-profit, and private equity organizations with 20-500+ users.
Product overview
Wheelhouse IT operates as a Top-100 Managed Services Provider (MSP) offering a comprehensive portfolio of managed IT services and solutions. The core offering consists of fully managed IT services, co-managed IT services, managed cloud services, managed cybersecurity services, and IT support/help desk—all delivered through a proprietary pod-based support structure with fixed-fee pricing. The portfolio is complemented by add-on services including Mobile Device Management (Microsoft Intune), Structured Cabling, Telecom Consulting, Managed Detection and Response (MDR), Penetration Testing, Security Operations Center with SIEM, Next-Gen Endpoint Protection, Compliance as a Service, and Risk Assessment. The company also provides an AI-powered Enverge analytics platform and proprietary portal platform for real-time IT visibility. Services span multiple industry verticals including healthcare, legal, financial services, manufacturing, marine, construction, non-profit, and private equity.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Fully managed IT services including help desk support, infrastructure management, security, compliance, and strategic planning delivered by a Top-100 MSP with fixed-fee pricing and pod-based support structure. Targeted at mid-market and enterprise organizations in regulated industries.
- Co-Managed IT Services
- Managed Cloud Services
- Managed Cybersecurity Services
- IT Support and Help Desk
- Managed Detection and Response (MDR)
- Security Operations Center (SOC) and SIEM
- Next-Gen Endpoint Protection
- Penetration Testing
- Compliance as a Service
- Complimentary Risk Assessment
- Telecom Consulting and Consolidation
- Structured Cabling Services
- Mobile Device Management (Microsoft Intune)
- Enverge AI-Powered Analytics Platform Proprietary AI-driven analytics dashboard platform providing automated insights, IT resource optimization, and downtime prediction for proactive IT management.
- Month-to-Month IT Services Flexible managed IT services offered on a month-to-month contract basis to qualified new clients, providing the same service standards as traditional annual contracts without long-term commitment.
Quantifiable outcome
- Average call wait time of 52 seconds and average ticket resolution time of 29.6 minutes
- +4 more outcomes
Companies that use Wheelhouse IT
Customer profileNamed customers10 records
Segments11 records
Ideal customer profiles7 records
Wheelhouse IT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability3 records
Feature4 records
Wheelhouse IT partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- MicrosoftcoreWheelHouse IT is a Microsoft Solutions Partner with specializations in Modern Work and Azure Infrastructure. They provide Microsoft 365 Business Premium, Azure Management/Security/Backup, Azure Active Directory Premium, Azure Virtual Desktop, and Microsoft 365 Business Voice services. Their Enverge platform integrates with Microsoft ecosystem.
- 150+ Telecom CarriersminorWheelHouse IT's Telecom Consulting Group represents over 150 different carriers and provides multi-vendor solutions for small, medium, and large-sized businesses, offering cloud, voice, cable, MPLS/fiber, hosted voice/SIP, conferencing, mobility/wireless, and call center solutions.
- Marine Industries Association of South FloridaminorWheelHouse IT is a member of the Marine Industries Association of South Florida and provides IT services to many businesses in the marine industry, including Lewis Marine Supply, Northrop & Johnson, DeAngelo Marine Exhaust, and Bluewater.
- Greater Fort Lauderdale AllianceminorWheelHouse IT is a member of the Greater Fort Lauderdale Alliance corporate council, supporting the local business community in Fort Lauderdale.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Wheelhouse IT competitors and assessment
Company assessmentDirect peers
- Dataprise: Mid-Atlantic/Southeast US managed IT services provider serving healthcare, legal, and financial verticals with similar flat-fee managed IT, cybersecurity, and cloud offerings. Closest comparable in scale, vertical mix, and co-managed/fully-managed dual model.
- CompuData: Pennsylvania-based managed IT services firm focused on regulated SMB clients, offering managed IT, cloud, cybersecurity, and compliance. Comparable size, service mix, and East Coast US footprint.
- Synoptek: California-based managed IT, cloud, and cybersecurity services provider with strong SOC/SIEM and Microsoft Azure practice serving regulated SMB and mid-market clients. Directly comparable MSP-to-MSP competitor with similar portfolio breadth.
- Kelser Corporation: Connecticut-based managed IT and cybersecurity provider serving financial services, healthcare, and manufacturing clients with pod-based support — direct competitor in Northeast and similar vertical mix.
- Resultant: Indianapolis-based IT managed services and consulting firm with managed IT, cloud, and cybersecurity offerings for SMB/mid-market; comparable size and federal/non-profit adjacent specializations.
- Ntiva: Mid-Atlantic managed services provider with full managed IT, cybersecurity (MDR/SOC), and Microsoft cloud specialization, serving SMB and mid-market across regulated verticals. Comparable in service mix but larger scale post-PE roll-up.
Others
- ConnectWise: Major RMM/PSA platform vendor and broader IT management ecosystem player (not a direct service competitor) but its tools underpin many MSPs including Wheelhouse; ecosystem participant and potential threat if it expands into managed services.
- Microsoft (Managed Services via partners/Lightship): Microsoft's enterprise support and emerging managed services offerings compete indirectly with Wheelhouse's Azure/M365 managed services business; relevant as the dominant platform vendor that shapes Wheelhouse's go-to-market.
Regional players
- ITSDavie (ITS): Southeast US managed IT services provider that overlaps in Florida/Southeast geography with similar fixed-fee managed IT and cybersecurity offerings for professional services clients.
Emerging players
- eSentire: Specialized MDR (Managed Detection and Response) provider competing directly with Wheelhouse's SOC/MDR services for regulated mid-market; comparable in cybersecurity go-to-market but more focused on MDR-only.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Wheelhouse IT social profiles
Digital presenceWheelhouse IT compliance and trust
Trust signalCompliance5 records
Wheelhouse IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Wheelhouse IT leadership team
Management profileNumber of profiles
Profiles2 records
Wheelhouse IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Wheelhouse IT M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Wheelhouse IT
What does Wheelhouse IT do?
Wheelhouse IT is a Top-100 Managed Services Provider (MSP) delivering fully managed IT, co-managed IT, managed cloud, managed cybersecurity, and IT help desk services to businesses in regulated industries. The company operates on a flat-fee, fixed-monthly subscription model with dedicated pod-based support teams, 24/7 internal NOC monitoring, and a proprietary Enverge analytics platform for real-time IT visibility. They specialize in serving healthcare, legal, financial, insurance, manufacturing, marine, non-profit, and private equity organizations with 20-500+ users.
Is Wheelhouse IT a public or private company?
Wheelhouse IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Wheelhouse IT founded?
Wheelhouse IT was founded in 2000. It employs 51 to 100 people.
Where is Wheelhouse IT based?
Wheelhouse IT is headquartered in Fort Lauderdale, United States, in the North America region.
How does Wheelhouse IT make money?
Four revenue lines are on record. Managed IT Services (Recurring Subscription) is the primary driver. The others are telecom Consulting & Consolidation, co-Managed IT Services and web Design, Web Hosting, and Digital Marketing.
Who are Wheelhouse IT's main competitors?
Direct peers on record are Dataprise, CompuData, Synoptek, Kelser Corporation, Resultant and Ntiva. Others are ConnectWise and Microsoft (Managed Services via partners/Lightship). ITSDavie (ITS) is listed as a regional player. eSentire is listed as an emerging player.
Does Wheelhouse IT have an API?
No public API is recorded for Wheelhouse IT.
What industry is Wheelhouse IT in?
Wheelhouse IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP). Its NAICS code is 541513 and its SIC code is 7370.