What One North Interactive does

One North Interactive is a Chicago-based digital experience agency that delivers end-to-end strategy, design, and technology services to Fortune 500 and large-enterprise clients across industries including airlines, healthcare, consumer goods, legal, consulting, construction, technology, and sports media. Founded in 2012 and operating as a subsidiary of TEKsystems (itself owned by Allegis Group), the firm fields cross-functional teams of 165+ creative technologists and serves 70+ brands, with named clients such as United Airlines, Mars, Wellstar Health System, Meta, BRG, Clark Hill, ESPN, and Balch & Bingham.

The company's service portfolio spans six integrated capabilities — Discovery, Experience Strategy, Design, Implementation, and Experience Management (including managed hosting), plus Digital Marketing — built on deep platform expertise in Sitecore (XP and XM Cloud), Adobe Experience Manager, Figma, ServiceNow, and headless CMS architectures. It holds highest-tier partner status with both Figma (Signature Service Partner, 2023) and Sitecore (Platinum Solution Partner, 2025), and has developed proprietary methodologies including the 'Four Cs' content framework and an AI-driven synthetic research approach (via its Evidenza partnership). The firm has completed 600+ digital projects and 20+ $1B+ brand refreshes, and reports a 71% Net Promoter Score.

One North generates revenue primarily through professional services engagements (strategy, design, implementation) complemented by a managed hosting and support annuity that covers 88% of its client base. It monetizes through custom, quote-based enterprise contracts delivered via direct sales, parent-company referrals through TEKsystems (which serves more than 80% of the Fortune 500), and inbound from technology partner channels. The company is privately held, does not disclose revenue, and has not raised institutional capital beyond a 2016 minority investment from Svoboda Capital.

Name

One North Interactive

Legal name

One North

Website

https://onenorth.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

51–100 employees

Short description

One North Interactive is a Chicago-based digital experience agency serving Fortune 500 enterprises with end-to-end strategy, design, and technology services. A subsidiary of TEKsystems (Allegis Group), the firm delivers digital transformations, design systems, and managed hosting for 70+ brands.

Ownership category

akta.pro rank

Product category

Digital Experience Agency Services

NAICS

Advertising Agencies (541810), Computer Systems Design Services (541512)

SIC

Services-Advertising (7310), Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Digital Creative & Experience Design Agencies (Web/App/UX) (MPAAAAAD)

Keywords

• Digital experience agency
• Enterprise consulting services
• Design system implementation
• Content strategy services
• Brand transformation consulting

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Digital Experience Consulting Services: One North generates revenue through professional services engagements including strategy, design, implementation, and managed services. Services are delivered by cross-functional teams of strategists, designers, and technologists. Engagement sizes vary from specific enhancements to comprehensive digital transformations.
2. Managed Hosting & Support: Ongoing technical support, hosting, and optimization services for client platforms, with 88% of clients receiving managed hosting services, providing recurring revenue from existing accounts.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

One North Interactive is a digital experience agency that delivers end-to-end services spanning Discovery (research and benchmarking), Experience Strategy (brand, CX/EX, UX, content), Design (digital products, brand identity, design systems, motion), Implementation (Sitecore, Adobe Experience Manager, headless CMS), Experience Management (managed hosting and support), and Digital Marketing (martech, SEO/SEM, content production). The firm sells project-based and retainer engagements to enterprise clients, complemented by specialized AI-powered offerings such as Synthetic Research and Generative Engine Optimization.

Product overview

One North Interactive is a digital experience agency offering end-to-end services as a unified portfolio rather than a modular platform. Their core capabilities include Discovery (research and user studies), Experience Strategy (brand, CX/EX, UX), Design (digital products, websites, design systems), Implementation (Sitecore, Adobe Experience Manager, headless CMS), Experience Management (managed hosting, support), and Digital Marketing (martech, SEO, content production). They complement these service offerings with specialized AI-powered capabilities including Synthetic Research (AI-driven audience simulation for rapid validation) and Generative Engine Optimization (GEO) for AI-era digital visibility. Their flagship event, The Assembly, is an annual industry conference exploring themes at the intersection of marketing, design, and technology. The agency operates as a TEKsystems company, leveraging enterprise-scale resources while maintaining nimble, cross-functional team structures.

Differentiator

Problem solved

Functional benefit

Products and services

• Discovery Services Research and insight-gathering services including customer and user research, competitor benchmarking, current state experience assessment, ecosystem analysis, and data access evaluation to inform strategic decisions for enterprise clients.
• Experience Strategy Strategic consulting covering brand and marketing, customer and employee experience (CX/EX), user experience (UX), content development, data modeling, performance metrics, martech platform architecture, and emerging technology advisory for enterprise clients.
• Design Services Digital experience design combining user-centric strategy with design thinking, including brand identity, experience and service design, digital products and websites (UX/UI), mobile design, visual and motion design, marketing content, design systems, and campaign reporting for enterprise clients.
• Implementation Services Technical implementation of digital experience platforms including Sitecore (XP and XM Cloud), Adobe Experience Manager (AEM), web and mobile applications, headless CMS, design production, content migration and management, and analytics tag management for enterprise clients.
• Experience Management Ongoing website and platform maintenance including managed web hosting, technical support, upgrades, enhancements, optimization, design operations, and technical debt management provided to 88% of One North's client base.
• Digital Marketing Performance marketing services including enterprise martech configuration and integration, martech optimization, Adobe Workfront, web marketing and content production, email marketing, social media, SEO/SEM, and data analysis for enterprise clients.
• Synthetic Research AI-driven market research using synthetic personas to simulate target audiences, enabling rapid validation of brand strategy, product concepts, and market opportunities for enterprise clients without traditional recruitment timelines.
• Generative Engine Optimization (GEO) Strategic service helping enterprise brands optimize their digital presence for AI-driven search engines and answer platforms, focusing on building authoritative signals that AI systems recognize and cite.
• The Assembly Annual industry conference bringing together leaders across marketing, design, and technology to explore themes of innovation, human craft, and digital experience through keynotes, workshops, and networking.

Quantifiable outcome

• 71% Net Promoter Score
• +4 more outcomes

Named customers10 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature4 records

Partnerships

Four partnerships are on record, tiered minor, core and flagship.

• EvidenzaminorStrategic or Co-development Partner · 1 November 2025Partnership with Evidenza for synthetic research capabilities, powering AI-generated target audience simulations for brand perception studies. Used in Balch & Bingham engagement to simulate 1,068 virtual personas.
• SitecorecoreTechnology or Integration · 1 October 2025One North is a Sitecore Platinum Solution Partner, the highest partnership tier with Sitecore. Specializes in Sitecore XP and XM Cloud implementations, technical audits, and managed hosting services.
• FigmacoreTechnology or Integration · 1 October 2023One North is a Figma Signature Service Partner, one of the highest tiers of Figma's partner program. The partnership focuses on design system implementations, Figma migrations, and enterprise adoption. One North has delivered multiple sessions at Figma's Config conference.
• TEKsystemsflagshipStrategic or Co-development PartnerOne North is a part of TEKsystems, a leading provider of business and technology services. TEKsystems unlocks business value through solutions for more than 80% of the Fortune 500. This structure allows One North to take on engagements of any size and provides access to substantial talent resources including ServiceNow subject matter experts.

Scale indicators14 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Code and Theory: Code and Theory is a digital experience agency focused on design, technology, and content for enterprise and consumer brands. Overlaps with One North across digital product design, content strategy, and platform implementation work.
• Huge: Huge is a digital experience agency that designs and builds customer-facing digital products, websites, and brand experiences for large enterprises — directly comparable to One North's strategy, design, and implementation model across similar Fortune 500 client types.
• West Monroe: West Monroe is a digital and management consultancy of similar headcount scale to One North, delivering technology, design, and strategy services to mid-market and Fortune 500 clients. Comparable in team-based enterprise delivery model and CMS/platform engineering work.
• Work & Co: Work & Co is a digital product agency specializing in design and engineering of digital experiences for global brands. Comparable to One North in end-to-end design + build delivery, design system expertise, and enterprise client profile.
• Dept: Dept is a digital agency delivering end-to-end creative, technology, and data services to enterprise brands. Comparable to One North in full-service digital experience delivery and CMS-led platform implementations.
• R/GA: R/GA is a global digital agency combining design, technology, and brand strategy for major enterprises. Directly comparable to One North in integrated strategy-design-engineering engagements and platform-agnostic implementation.

Broad incumbents

• IBM iX: IBM iX (IBM Experience) is the design and digital services unit of IBM, addressing enterprise digital strategy, design, and platform engineering. Comparable in target customer and integrated delivery model, but at much larger scale and as part of a broader services portfolio.
• Slalom: Slalom is a consulting firm with a substantial digital experience and technology practice, often competing for enterprise digital strategy and platform delivery work. Comparable in customer profile (Fortune 500) and cross-functional team model, though with a broader consulting footprint.
• Deloitte Digital: Deloitte Digital is the digital transformation arm of Deloitte, offering strategy, design, and technology services to global enterprises. A broad incumbent that competes with One North on integrated enterprise digital engagements.
• Accenture Song: Accenture Song is the experience and creative arm of Accenture, competing for the same enterprise digital transformation RFPs as One North. It is a broad incumbent — much larger scale, broader service portfolio, and competes head-to-head on enterprise CMS and design-system work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/OneNorth
• Facebookfacebook.com/OneNorthInteractive
• LinkedInlinkedin.com/company/one-north-interactive
• Instagraminstagram.com/onenorth

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about One North Interactive