Utility Cloud
Utility Cloud provided web-based, mobile-friendly SaaS for fixed asset management and field services to utilities, municipalities, and industrial organizations. Acquired by AMCS Group in 2022, its solution was rebranded as AMCS Field Services.
- Company typePrivate
- Founded2002
- HeadquartersSalem, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Utility Cloud does
Utility Cloud was a niche vertical SaaS company that delivered fixed asset management and field services software to utilities, municipalities, and asset-intensive industrial organizations. The platform targeted organizations managing infrastructure across water and wastewater, natural gas, electricity, telecommunications, waste and recycling, energy production, and oil and gas sectors. Following its acquisition by AMCS Group in 2022, Utility Cloud's solution was redeveloped and rebranded as AMCS Field Services, with legacy customers directed to AMCS support and the product now sold as part of the AMCS platform portfolio.
The product is a web-based, mobile-friendly SaaS platform combining condition monitoring, field work management, digital inspection workflows, condition-based scheduling, automated reporting, and real-time data collection. Notable components include SamplePro, an oil analysis module for sample management in industrial operations such as landfill groundwater monitoring. The platform replaces legacy paper-based inspection checklists with mobile-friendly digital workflows, integrates with machines and sensors for condition-based maintenance, and offers configurable workflows tailored to organization-specific assets and standard operating procedures.
Utility Cloud monetized through an annual subscription model with quote-based enterprise pricing. Its go-to-market relied on enterprise field sales, demo requests, and direct contact, supplemented by content marketing, industry events, and webinars targeting asset-intensive industries. The company was founded in 2002 by Mark Moreau and operated with a headcount of 1-10 employees from Salem, United States. As of 2022, Utility Cloud is wholly owned by AMCS Group, an Ireland-based parent company operating with multilingual distribution across the Netherlands, Germany, France, and the United Kingdom.
Utility Cloud firmographics
Firmographics- Name
- Utility Cloud
- Legal name
- Utility Cloud
- Website
- https://utilitycloud.us
- Company type
- Private
- Founded year
- 2002
- Operating status
- Acquired
- Headcount range
- 1–10 employees
- Short description
- Utility Cloud provided web-based, mobile-friendly SaaS for fixed asset management and field services to utilities, municipalities, and industrial organizations. Acquired by AMCS Group in 2022, its solution was rebranded as AMCS Field Services.
- Ownership category
- akta.pro rank
Utility Cloud industry classification
Industry- Product category
- Field Service and Asset Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Field Services & Onsite Support (Dispatch/Break-Fix) (BPAEAJAE)
- akta.pro secondary industry
- Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions) (HDABAAAL)
Keywords
Where Utility Cloud is headquartered
LocationHeadquarters
- HQ city
- Salem
- HQ country
- United States
- HQ region
- North America
Markets served
Utility Cloud business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscription: SaaS-based software subscription model for fixed asset management and field services. The solution is configurable and tailored to organization-specific assets and workflows.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise software solution - pricing by inquiry |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
Utility Cloud product offering
Product offeringCore offering
Utility Cloud (now AMCS Field Services) delivers a cloud-based SaaS platform for fixed asset management and field service operations. The product helps utilities, municipalities, and industrial organizations track physical infrastructure, schedule preventive maintenance, dispatch field crews, and manage work orders across the asset lifecycle. It is sold on a recurring subscription basis to operations and asset management teams.
Product overview
AMCS Field Services (formerly Utility Cloud) is a unified platform for fixed asset management. The core offering combines the original Utility Cloud functionality with innovative tools including SamplePro oil analysis. The solution encompasses full workflow capabilities for fieldwork, inspections, data collection, scheduling, and reporting, delivered as a mobile-friendly web-based platform configurable for various industries including utilities (water, natural gas, electricity, telecoms), municipalities, waste and recycling, energy production, and oil and gas sectors.
Differentiator
Problem solved
Functional benefit
Products and services
- AMCS Field Services (formerly Utility Cloud) Cloud-based SaaS platform that enables utilities, municipalities, and industrial organizations to track and manage physical fixed assets, schedule preventive and corrective maintenance, dispatch field crews, and process work orders across the full asset lifecycle. The product is sold on a subscription basis to operations and asset management teams.
Quantifiable outcome
- Shift from reactive to proactive maintenance using condition monitoring
- +3 more outcomes
Companies that use Utility Cloud
Customer profileSegments7 records
Ideal customer profiles1 record
Utility Cloud technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Utility Cloud partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights5 records
Utility Cloud competitors and assessment
Company assessmentDirect peers
- OpenGov (Cartegraph): Cartegraph, now under OpenGov, offers asset management software for municipalities and utilities. Comparable to Utility Cloud by serving the same public-sector asset management use cases (infrastructure, utilities, fixed assets).
- AssetWorks: Provider of asset management, fleet, and facilities software for public sector and utility operators. Comparable to Utility Cloud in the segments served (government, utilities) and the inspection/maintenance workflow focus.
- Trimble Utility Center: Trimble's vertical utility solutions for network infrastructure management, field operations, and asset tracking. Comparable to Utility Cloud due to the overlap with utility field services, scheduling, and infrastructure visibility capabilities.
- Cityworks (Trimble): Trimble-owned asset management platform purpose-built for municipalities and utilities, providing work order, inspection, and infrastructure management. Closely comparable to Utility Cloud in target buyer (water/wastewater, gas, electric utilities and municipalities) and core workflows (inspections, data collection, field operations).
- Brightly Asset Essentials (formerly Dude Solutions): Cloud-based asset management and CMMS SaaS targeting facilities, municipalities, and asset-intensive organizations. Directly comparable to Utility Cloud's condition-monitoring, inspection, and preventive-maintenance workflows for vertical customers.
Emerging players
- UpKeep: Mobile-first CMMS and asset operations platform serving facilities, manufacturing, and field-service teams. Comparable to Utility Cloud as a mobile-centric asset management SaaS in adjacent verticals with overlapping inspection and work order functionality.
Broad incumbents
- ServiceNow Field Service Management: ServiceNow's field service and workflow automation offering used by large enterprises including utilities. Comparable to Utility Cloud as a broader-incumbent platform with overlapping dispatch, scheduling, and mobile field workflows across asset-intensive customers.
- Infor EAM: Infor's enterprise asset management solution strong in asset-intensive industries including utilities and public sector. Comparable to Utility Cloud via overlapping capabilities in asset condition monitoring, work order management, and field operations.
- SAP S/4HANA Plant Maintenance: SAP's enterprise asset maintenance module used by large utilities and industrial operators. Comparable to Utility Cloud as a broad enterprise incumbent serving the same fixed-asset inspection, scheduling, and reporting use cases.
- IBM Maximo Application Suite: IBM's enterprise asset management platform widely deployed across utilities, energy, and government. Comparable to Utility Cloud as a broad enterprise incumbent offering overlapping capabilities (work orders, inspections, condition monitoring) in the same verticals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Utility Cloud social profiles
Digital presenceUtility Cloud financial estimates
Financial estimateRevenue estimate
Valuation estimate
Utility Cloud leadership team
Management profileNumber of profiles
Profiles1 record
Utility Cloud funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Utility Cloud M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Utility Cloud
What does Utility Cloud do?
Utility Cloud (now AMCS Field Services) delivers a cloud-based SaaS platform for fixed asset management and field service operations. The product helps utilities, municipalities, and industrial organizations track physical infrastructure, schedule preventive maintenance, dispatch field crews, and manage work orders across the asset lifecycle. It is sold on a recurring subscription basis to operations and asset management teams.
Is Utility Cloud a public or private company?
Utility Cloud is a private company. It is classified as corporate owned and is currently acquired.
When was Utility Cloud founded?
Utility Cloud was founded in 2002. It employs 1 to 10 people.
Where is Utility Cloud based?
Utility Cloud is headquartered in Salem, United States, in the North America region.
How does Utility Cloud make money?
One revenue line is on record: software Subscription.
Who are Utility Cloud's main competitors?
Direct peers on record are OpenGov (Cartegraph), AssetWorks, Trimble Utility Center, Cityworks (Trimble) and Brightly Asset Essentials (formerly Dude Solutions). UpKeep is listed as an emerging player. Broad incumbents are ServiceNow Field Service Management, Infor EAM, SAP S/4HANA Plant Maintenance and IBM Maximo Application Suite.
Does Utility Cloud have an API?
No public API is recorded for Utility Cloud.
What industry is Utility Cloud in?
Utility Cloud's product category is Field Service and Asset Management Software. Its primary akta.pro industry code is BPAEAJAE, Field Services & Onsite Support (Dispatch/Break-Fix), with a secondary code of HDABAAAL, Industry/Vertical Cloud Platforms (e.g., Gov/Healthcare/Financial Cloud Regions). Its NAICS code is 51821 and its SIC code is 7370.