XS4ALL
XS4ALL is a Dutch ISP offering residential and SMB internet, TV, and telephone bundles in the Netherlands, operating as a heritage brand under KPN since 2020 with new subscriptions sold through KPN's channels.
- Company typePrivate
- Founded1993
- HeadquartersAmsterdam, Netherlands
- Headcount251–500
- GTM typeB2C
- OfferingServices
What XS4ALL does
XS4ALL is a Dutch internet service provider founded in 1995 (with firmographic data listing 1993) and headquartered in Amsterdam. The company delivers residential and small/medium-business connectivity services in the Netherlands, including standalone internet, internet + television bundles, internet + telephone bundles, and triple-play 'Alles-in-1' packages. A legacy Webmail product (webmail.xs4all.nl) is maintained as a standalone add-on. Underlying technology is standard broadband ISP infrastructure, with service offerings now listed on KPN's commerce platform.
Since 2020, XS4ALL has operated as a sub-brand within KPN's portfolio. All new subscriptions are sold exclusively through KPN's website (kpn.com) and KPN retail shops, while existing XS4ALL customers continue to be served under their original terms. The business model is recurring monthly subscription revenue from internet, TV, and telephony services, with the residential segment as primary and the Ondernemers (Business/SMB) segment as secondary. Distribution is single-country (Netherlands), and customer engagement occurs through phone support, a webcare team on Facebook and Twitter, YouTube how-to content, and a KPN-hosted blog.
XS4ALL employs 251-500 staff and positions itself as 'First Class Internet,' emphasizing 25+ years of service excellence and durable technical support. Leadership includes CEO Andries Mijnhardt and founder Rop Gonggrijp. The brand carries intangible value as a heritage Dutch ISP, but operational autonomy has materially narrowed post-KPN integration, with no disclosed revenue, no AI/ML capabilities, no patents or awards, and no independent geographic or product-line expansion in the supplied data.
XS4ALL firmographics
Firmographics- Name
- XS4ALL
- Legal name
- XS4ALL
- Website
- https://www.xs4all.nl/
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- XS4ALL is a Dutch ISP offering residential and SMB internet, TV, and telephone bundles in the Netherlands, operating as a heritage brand under KPN since 2020 with new subscriptions sold through KPN's channels.
- Ownership category
- akta.pro rank
XS4ALL industry classification
Industry- Product category
- Residential Broadband Internet Services
- SIC
- Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- DSL Broadband Providers (xDSL) (HDAIABAD)
Keywords
Where XS4ALL is headquartered
LocationHeadquarters
- HQ city
- Amsterdam
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
XS4ALL business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Internet subscription services: XS4ALL generates revenue through recurring subscription fees for internet, TV, and bundled services (Alles-in-1 packages combining internet, television, and phone). Services are offered as individual packages or combined bundles.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Various service tiers including Internet only, Internet & Television, Internet & Phone, and Alles-in-1 (triple play) |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
XS4ALL product offering
Product offeringCore offering
XS4ALL is a Dutch internet service provider offering broadband internet, digital television, and landline telephony services to residential households and small/medium businesses. Its portfolio is structured around standalone internet, dual-play bundles (Internet + TV, Internet + Phone), and a triple-play "Alles-in-1" package, plus a hosted webmail service for subscribers. New subscriptions are sold through parent company KPN's channels while existing XS4ALL customers continue to be served under the XS4ALL brand.
Product overview
XS4ALL is a Dutch Internet Service Provider offering a unified portfolio of connectivity services. The core product line consists of standalone and bundled internet packages: Internet Only (single service), Internet & Television, Internet & Telephone, and Alles-in-1 (triple-play bundle combining internet, TV, and phone). Business services are available under the Ondernemers (Business) brand for small and medium enterprises. All services are now offered through KPN following a partnership. The company also provides Webmail as an email add-on service. XS4ALL has operated for over 25 years providing consumer and business internet connectivity in the Netherlands.
Differentiator
Problem solved
Functional benefit
Products and services
- Internet Only Standalone broadband internet service providing residential connectivity for households.
- Internet & Television Dual-play bundle combining broadband internet with digital television services for residential customers.
- Internet & Telephone Dual-play bundle combining broadband internet with landline telephone services for residential customers.
- Alles-in-1 Triple-play bundle offering internet, television, and telephone services combined in a single subscription for residential customers.
- Ondernemers (Business Internet) Business internet packages designed for Dutch entrepreneurs and small/medium-sized enterprises (MKB) with dedicated business features, sold through KPN's zakelijk (business) division.
- XS4ALL Webmail Hosted email service providing web-based access to XS4ALL subscriber email accounts via the XS4ALL login portal.
Companies that use XS4ALL
Customer profileSegments2 records
Ideal customer profiles2 records
XS4ALL technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
XS4ALL partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- KPNcoreXS4ALL and KPN have an established partnership where XS4ALL services are now offered through KPN. Existing XS4ALL customers continue to receive their services as before. The collaboration combines XS4ALL's 25+ years of service excellence with KPN's distribution scale. Services including internet, TV, and bundled packages are available for ordering through KPN's sales channels.
Scale indicators1 record
Recent moves4 records
Expansion highlights3 records
XS4ALL competitors and assessment
Company assessmentDirect peers
- Caiway: Caiway is a regional Dutch cable and fiber ISP offering internet, TV, and telephony bundles to residential customers, competing with XS4ALL on regional broadband market share.
- Ziggo: Ziggo is the largest cable broadband and pay-TV provider in the Netherlands, directly competing with XS4ALL's internet and TV bundles in the same residential and SMB segments.
- Delta Fiber: Delta Fiber is a Dutch fiber-to-the-home operator rolling out gigabit broadband across the Netherlands, directly competing with XS4ALL's broadband offering and pressuring legacy DSL customers to switch.
- Online.nl: Online.nl is a Dutch broadband and TV provider offering competitive internet and Alles-in-1 bundles to residential customers, directly overlapping with XS4ALL's product set.
- T-Mobile Netherlands: T-Mobile NL offers fixed broadband, mobile, and converged bundles to Dutch consumers, directly competing with XS4ALL's Alles-in-1 triple-play packages following its merger with Tele2.
Broad incumbents
- KPN: KPN is XS4ALL's parent company and the largest Dutch telecom operator, offering the same broadband/TV/phone services under its own brand at mass-market scale. Relevant as the strategic acquirer and primary distribution channel.
- VodafoneZiggo: VodafoneZiggo is the joint venture combining Ziggo's cable broadband with Vodafone's mobile, offering converged fixed-mobile bundles that compete with XS4ALL's all-in-one packages.
- Telfort: Telfort is a sub-brand of KPN positioned in the value segment of Dutch mobile and broadband, comparable to XS4ALL as a KPN portfolio brand targeting a specific customer segment.
Emerging players
- Youfone: Youfone is a Dutch MVNO/ISP offering converged mobile, internet, and TV services to budget-conscious consumers, competing with XS4ALL in the value-aware segment of the Dutch broadband market.
- Solcon: Solcon is a smaller Dutch ISP offering broadband, TV, and telephony to residential customers, comparable to XS4ALL as a niche provider competing on service quality rather than scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
XS4ALL social profiles
Digital presenceXS4ALL financial estimates
Financial estimateRevenue estimate
Valuation estimate
XS4ALL leadership team
Management profileNumber of profiles
Profiles2 records
XS4ALL funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
XS4ALL M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about XS4ALL
What does XS4ALL do?
XS4ALL is a Dutch internet service provider offering broadband internet, digital television, and landline telephony services to residential households and small/medium businesses. Its portfolio is structured around standalone internet, dual-play bundles (Internet + TV, Internet + Phone), and a triple-play "Alles-in-1" package, plus a hosted webmail service for subscribers. New subscriptions are sold through parent company KPN's channels while existing XS4ALL customers continue to be served under the XS4ALL brand.
Is XS4ALL a public or private company?
XS4ALL is a private company. It is classified as corporate owned and is currently operating.
When was XS4ALL founded?
XS4ALL was founded in 1993. It employs 251 to 500 people.
Where is XS4ALL based?
XS4ALL is headquartered in Amsterdam, Netherlands, in the Europe region.
How does XS4ALL make money?
One revenue line is on record: internet subscription services.
Who are XS4ALL's main competitors?
Direct peers on record are Caiway, Ziggo, Delta Fiber, Online.nl and T-Mobile Netherlands. Broad incumbents are KPN, VodafoneZiggo and Telfort. Emerging players are Youfone and Solcon.
Does XS4ALL have an API?
No public API is recorded for XS4ALL.
What industry is XS4ALL in?
XS4ALL's product category is Residential Broadband Internet Services. Its primary akta.pro industry code is HDAIABAD, DSL Broadband Providers (xDSL). Its SIC code is 4813.