What Caiway does

Caiway was a Dutch regional telecommunications provider founded in 1981 and headquartered in Naaldwijk, Netherlands, serving Dutch residential households with bundled fiber and cable internet, pay-TV, and mobile telephony. Its core offering was a triple-play bundle: high-speed fiber internet up to 8,000 Mbps (with cable internet up to 1,000 Mbps as a fallback), television with 100+ channels including premium content from ESPN Compleet, Videoland, and Viaplay, and mobile service operated as an MVNO on the Odido network. The underlying technology stack combined owned fiber optic and coaxial last-mile infrastructure with WiFi 7 home networking, internet security, and mesh WiFi points included in the package. Self-service was handled through a Mijn Caiway web portal and a call center.

The business ran a direct-to-consumer go-to-market with recurring monthly subscriptions, typically structured as fiber/TV bundles with promotional pricing (e.g., 1 Gig Glasvezel + TV at EUR 30/month for 10 months) plus mobile cross-sell incentives (combo discounts up to EUR 7.50/month, double data for family plans). Marketing was executed via the company website, LinkedIn, Facebook, and direct email/webmail, with distribution limited exclusively to the Netherlands. The company operated with 51-100 employees and was backed by Delta Fiber infrastructure.

As of the website transition, the Caiway brand has been fully absorbed into DELTA in a consolidation completed in mid-2025, with the caiway.nl domain remaining accessible only until July 1 before being sunset. All customer subscriptions, products, and services have migrated to the DELTA platform (delta.nl / MijnDELTA). The merger consolidates Caiway's residential subscriber base, content partnerships, and fiber/cable footprint into the broader DELTA brand, effectively ending independent Caiway operations and re-platforming its customers onto DELTA's product portfolio and pricing structure.

Name

Caiway

Legal name

Caiway

Website

https://caiway.nl

Company type

Private

Founded year

1981

Operating status

Acquired

Headcount range

51–100 employees

Short description

Caiway was a Dutch regional telecommunications provider (founded 1981, Naaldwijk) serving Dutch residential households with bundled fiber/cable internet, pay-TV, and mobile services. The brand has been fully merged into DELTA as of mid-2025.

Ownership category

akta.pro rank

Product category

Residential Telecommunications Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Cable & Other Pay Television Services (4841)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industries

Cable Internet ISPs (HFC Retail Providers) (HDAIADAF), Cable MSOs (Hybrid Fiber-Coax) (MPABAGAA)

Keywords

• Fiber internet services
• Cable television bundles
• Mobile telecom subscriptions
• Triple-play connectivity
• Residential broadband Netherlands

Headquarters

HQ city

Naaldwijk

HQ country

Netherlands

HQ region

Europe

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Operations, Personnel, Marketing or Sales

Revenue model

1. Telecommunications Subscriptions: Recurring monthly subscription revenue from bundled internet, mobile, and TV services to residential customers in the Netherlands. The company offered promotional pricing (e.g., 1 Gig Glasvezel + TV for 10 months at 30 EUR/month) combined with standard ongoing rates.
2. TV-Video Services: Revenue from traditional pay-TV and OTT video services included in the Dutch consumer TV-video market, covering TV operators and premium-TV providers across 25+ companies in the Netherlands

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Caiway delivered bundled fiber and cable internet (up to 8000 Mbps via fiber, up to 1000 Mbps via cable), digital television with more than 100 channels including ESPN Compleet, Videoland, and Viaplay, and mobile telephony via the Odido network to Dutch residential households. The offering was structured as a triple-play subscription bundle with promotional pricing, included internet security and mesh WiFi, and self-service account management through the Mijn Caiway portal. The brand has been absorbed into DELTA, with products now marketed under the DELTA label.

Product overview

Caiway was a Dutch telecommunications provider offering a triple-play bundle of fiber/cable internet, television, and mobile services. The brand has now been fully absorbed into DELTA, with former Caiway customers migrated to DELTA's product portfolio. The core offering consisted of DELTA Internet (fiber up to 8000 Mbps or cable up to 1000 Mbps with included security and mesh WiFi), DELTA Televisie (100+ channels including premium sports and streaming services via ESPN, Videoland, and Viaplay with multi-screen viewing), and DELTA Mobiel (mobile service on the Odido network with combo discounts and bundled TV packages).

Differentiator

Problem solved

Functional benefit

Products and services

• DELTA Internet (formerly Caiway Glasvezel) High-speed fiber and cable internet service for Dutch households, offering download speeds up to 8000 Mbps via fiber and up to 1000 Mbps via cable, with internet security and mesh WiFi points included.
• DELTA Televisie (formerly Caiway TV) Television service for Dutch households with more than 100 channels including ESPN Compleet, Videoland, and Viaplay, with online TV viewing available via dedicated app and web platforms.
• DELTA Mobiel (formerly Caiway Mobiel) Mobile telephony service for Dutch households operating on the Odido network, offering double data for multiple mobile subscriptions at the same address and up to 7.50 monthly combo discounts, with a free 25-channel TV package for plans of 10 GB and higher.

Quantifiable outcome

• Fiber internet speeds up to 8000 Mbps available depending on address
• +1 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• OdidocoreTechnology or IntegrationOdido provides the mobile network infrastructure for DELTA Mobiel services. Caiway/DELTA offers mobile plans that operate on Odido's network, providing customers with mobile connectivity while allowing Caiway/DELTA to focus on bundled service offerings without maintaining own network infrastructure. Combo benefits include double data for family plans and up to 7.50 monthly discounts.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Ziggo: Ziggo is the largest cable operator in the Netherlands, offering bundled internet (DOCSIS/HFC), TV and increasingly mobile via VodafoneZiggo. Direct comparable to Caiway/DELTA in HFC + TV bundle mechanics and Dutch residential market.
• Odido (formerly T-Mobile Netherlands): Odido is a Dutch mobile network operator that has expanded into fixed broadband. It is the wholesale mobile partner behind DELTA Mobiel and now sells bundled internet + TV + mobile to households, making it directly comparable to Caiway's go-to-market.
• DELTA Fiber: DELTA Fiber is a Dutch fiber operator that acquired and absorbed the Caiway brand. It now sells the same triple-play products Caiway historically offered (DELTA Internet, DELTA Televisie, DELTA Mobiel) and is the closest like-for-like product portfolio peer.
• Glaspoort: Glaspoort is a Dutch FTTH wholesale network joint venture rolling out fiber to homes across the Netherlands. It competes with Caiway/DELTA's fiber footprint for ISP services over its open network, making it a direct infrastructure peer in Dutch fiber.
• Freedom Internet: Freedom Internet is a Dutch independent ISP offering fiber and DSL internet bundled with TV. It targets the same Dutch residential customers and competes on transparent pricing and open-network fiber, directly comparable to Caiway's FTTH offering.
• Online.nl: Online.nl is a Dutch ISP/quad-play provider delivering internet, TV, mobile and home phone to Dutch households. It competes directly with Caiway/DELTA on bundle composition and price, sharing similar reliance on KPN/Open Dutch Fiber wholesale.
• Youfone: Youfone is a Dutch MVNO and fixed-line reseller offering mobile, internet and TV bundles to consumers and small businesses. Comparable to Caiway/DELTA's mobile-led bundle strategy and similar wholesale-network cost structure.

Broad incumbents

• KPN: KPN is the Dutch incumbent telecom operator delivering fixed (DSL/fiber), mobile and TV (KPN iTV). It is broader than Caiway but competes head-to-head on fiber bundles and is the dominant national benchmark for Dutch ISP positioning.

Regional players

• TriNed: TriNed is a regional Dutch fiber-to-the-home operator focused on rural and smaller-town rollouts. It is comparable to the regional/infrastructure part of Caiway/DELTA's footprint but is more geographically concentrated than national ISP peers.

Others

• Telfort: Telfort is a Dutch consumer telecom brand (originally independent, now fully integrated into KPN) that historically sold DSL internet plus mobile bundles. Relevant as a like-for-like Dutch sub-brand ISP+mobile product that has been absorbed into a larger incumbent — analogous to Caiway's trajectory into DELTA.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/CaiwayNL
• LinkedInlinkedin.com/company/caiw
• Xx.com/caiway

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caiway