What Allo Technology does

Allo Technology Sdn Bhd is a Malaysian telecommunications company and wholly-owned subsidiary of Tenaga Nasional Berhad (TNB), Malaysia's largest electricity utility, incorporated in December 1999 and operating commercially as Allo Fibre since a rebrand from City Broadband. The company delivers full-fiber broadband and network services across Peninsular Malaysia, leveraging TNB's existing ~25,000km of OPGW/ADSS overhead fiber optic infrastructure — a deployed asset base that provides 18x greater reliability than conventional buried fiber and forms the physical layer of the Allo Carrier Network System (ACNS) with Gen-5 800 Gbps DWDM technology, 25.6 Tbps border-to-border capacity, and 99.999% uptime. Allo holds the full triple-license stack as a Network Facilities Provider (NSP), Network Services Provider (NSP), and Application Services Provider (ASP), and has issued a compliant Reference Access Offer (RAO) under MCMC determinations, enabling it to operate as both a retail ISP and a neutral open-access wholesale provider.

The company's product portfolio spans three layers. Retail broadband under the Allo Fibre brand serves residential subscribers (100Mbps to 1Gbps symmetric at RM69–RM199/month on 12- or 24-month contracts), SMEs (mirrored pricing with business features like fixed WAN IP), and enterprises (DIA up to 10Gbps, Private Leased Line, managed data center connectivity at MY01 Cyberjaya with 99.999% uptime). Wholesale services sell carrier-grade bandwidth, ACNS cross-border connectivity to Singapore and Thailand, and open-access network capacity to other ISPs at transparent pricing. A government vertical delivers MyGov*Net packages (300Mbps at RM115, 800Mbps at RM299) to schools and Ministry of Health facilities, alongside Pakej Perpaduan — a subsidized RM69/100Mbps plan for B40, seniors, OKU, and military veterans. Voice add-ons (RM30/month), WiFi 6 routers, and Easy Mesh nodes are bundled or sold as accessories.

The business model is subscription-recurring across all streams with high gross-margin infrastructure economics supported by the TNB asset base. GTM is multi-channel: a digital self-serve portal and mobile app for residential/SME, a dedicated enterprise sales team, authorized dealer and Kedai Tenaga (TNB retail) physical distribution, the Astro RSP portal, and aggressive promotional pricing (6 Months FREE 2025, Win Over Plan switcher offers, Gelombang Ungu SME pricing, referral rewards via Allo LinkPass). Customer segments are diversified horizontally across residential, SME, enterprise, wholesale, and government, with explicit alignment to the national JENDELA digital infrastructure initiative.

Name

Allo Technology

Legal name

Allo Technology Sdn. Bhd.

Website

https://allo.my

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

Allo Technology is a TNB-owned Malaysian triple-licensed telco delivering full-fiber broadband (residential, SME, enterprise), wholesale carrier services, and government connectivity over TNB's 25,000km fiber network with GEN-5 DWDM technology.

Ownership category

akta.pro rank

Headquarters

HQ city

Selangor

HQ country

Malaysia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Residential Fiber Internet: Monthly subscription fees from residential broadband services with tiered speed options (100Mbps to 1Gbps). Revenue is recurring with contract terms of 12 or 24 months. Additional revenue from voice services (RM30/month add-on) and value-added services.
2. SME Fiber Internet: Monthly subscription fees from small and medium enterprise broadband services. Similar tiered pricing to residential but targeted at business customers with features like fixed WAN IP and enterprise-grade equipment.
3. Enterprise Dedicated Internet Access (DIA): Premium, private high-speed connection directly from business location to global internet backbone. Bandwidth scalable from 1Mbps to 10Gbps with up to 99.9% reliability SLA for critical business operations.
4. Wholesale Carrier Services: Network capacity and bandwidth services sold to other carriers and service providers. Utilizes DWDM technology for scalable bandwidth solutions starting at 10Gbps. Provides border-to-border connectivity across Peninsular Malaysia.
5. Private Leased Line: Secure, dedicated Layer 2 network for complete data communication control. Scalable bandwidth up to 10Gbps with 99.7% to 99.9% SLA.
6. Data Centre Connectivity: Cross-connect and colocation services from MY01 Cyberjaya Data Centre with 99.999% service uptime and round-the-clock monitoring.
7. Government Contracts (MyGov*Net): Special broadband packages for government schools, healthcare facilities under KKM, and public institutions under MyGov*Net initiative with customized contract terms.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels8 records

Core offering

Allo Technology provides fiber-to-the-home (FTTH) and fiber-to-the-business broadband internet services, private leased lines, data centre services, and wholesale carrier services leveraging TNB's national power infrastructure. It sells subscription-based connectivity plans to residential, SME, enterprise, and government customers, and operates an open-access network for other operators.

Product overview

Allo Technology Sdn Bhd is a telecommunications company and wholly-owned subsidiary of Tenaga Nasional Berhad (TNB), Malaysia's largest electricity utility. The company operates as a triple-licensed provider (Network Facilities Provider, Network Services Provider, and Application Services Provider) offering an open-access, full-fiber infrastructure portfolio. The product suite centers on Allo Fibre residential, SME, and enterprise broadband services with symmetric speeds from 100Mbps to 5Gbps. Wholesale offerings include Allo Carrier Services (ACS) using DWDM technology with 99.999% uptime, Private Leased Line (PLL), and Data Centre connectivity services. The company leverages TNB's ~25,000km of fiber assets (OPGW/ADSS) to provide nationwide coverage from Thailand to Singapore border-to-border. Supporting services include Voice Home/Business Plans, WiFi 6 routers, Easy Mesh Nodes, and a Selfcare Portal for customer account management. Government-affiliated packages include Pakej Perpaduan Allo (Pakej Rahmah) for B40/seniors/veterans and MyGov*Net for schools and healthcare facilities.

Differentiator

Problem solved

Functional benefit

Brands

• Allo Carrier Services (ACS): Secure, dedicated connection linking multiple sites across Malaysia through the Allo Carrier Network System (ACNS) using DWDM technology.
• Allo Carrier Network System (ACNS)
• Private Leased Line (PLL)
• Open Access

Products and services

• Allo Fibre (Residential) Fiber-to-the-home broadband internet plans for households in Malaysia, delivered over TNB's nationwide fiber infrastructure with speeds up to 1 Gbps.
• Allo Fibre for SME Fiber broadband packages designed for small and medium businesses, offering higher bandwidth, symmetrical speeds, and business-grade support SLAs.
• Allo Fibre for Enterprise Enterprise-grade fiber connectivity, dedicated bandwidth, and managed network solutions for large corporates and government-linked organizations across Malaysia.
• Allo Carrier Services (ACS) Wholesale carrier services providing other telcos, ISPs, and OTT operators with high-capacity fiber backbone, backhaul, and transit over Allo's open-access network.
• Allo Private Leased Line (PLL) Dedicated point-to-point fiber leased line services with symmetric bandwidth, guaranteed SLA, and 24/7 priority support for mission-critical enterprise traffic.
• Data Centre Services Carrier-neutral data centre colocation and connectivity services enabling enterprises and operators to host infrastructure with direct fiber access.
• Open Access Network Wholesale open-access fiber network platform allowing multiple service providers and operators to share last-mile and backhaul infrastructure.
• Pakej Perpaduan Allo (Pakej Rahmah) Affordable bundled fiber broadband and voice package introduced under the Malaysian government's Pakej Rahmah initiative for lower-income households.
• MyGov*Net Government-wide network service providing secure broadband connectivity to Malaysian federal and state government agencies and offices.
• Easy Mesh Node Standalone WiFi mesh extender device sold to residential and SME broadband subscribers to extend in-premises wireless coverage.

Quantifiable outcome

• 99.999% uptime for wholesale carrier services (ACNS)
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Tenaga Nasional Berhad (TNB)coreOthersTNB is the parent company of Allo Technology. As a wholly-owned subsidiary, Allo leverages TNB's extensive infrastructure including ~25,000km of fiber optic assets, cellular tower network, and power infrastructure to deliver telecommunications services. This relationship provides significant infrastructure advantages and government-aligned positioning.

Scale indicators7 records

Recent moves6 records

Expansion highlights9 records

Broad incumbents

• CelcomDigi Berhad: Largest Malaysian mobile operator formed from the Celcom-Digi merger, increasingly expanding into fixed broadband. A broad incumbent competing for SME and residential connectivity wallet share.
• Maxis Berhad: Major Malaysian mobile and fixed broadband operator (Maxis Fibre). Overlaps with Allo on residential and SME broadband, with deeper consumer marketing budgets and converged mobile+home propositions.
• Telekom Malaysia Berhad (unifi): Incumbent Malaysian telco with the largest fixed broadband share via unifi and a national fiber backbone. Competes head-on with Allo in residential and enterprise, with much broader scale and bundled mobile/pay-TV offerings.

Regional players

• SINGTEL / Optus / NCS: Singapore-headquartered regional carrier with submarine cable and enterprise connectivity assets reaching into Malaysia via the Johor-Singapore corridor. Relevant peer for Allo's cross-border wholesale and data center ambitions.

Emerging players

• YTL Communications (Yes 5G): Malaysian converged telco under YTL group offering 5G mobile and fixed broadband. Competes with Allo on residential/SME broadband, especially with YTL's national fiber and 5G ambitions.

Direct peers

• TIME dotCom Berhad: Malaysian fiber network operator offering residential (TIME Fibre), enterprise, and wholesale carrier services. Closest direct comparable: similar B2B/wholesale tilt, comparable fiber footprint, and overlapping enterprise customer base in Malaysia.
• Fibrecomm Network (Malaysia) Sdn Bhd: Malaysian fiber infrastructure provider focused on enterprise leased lines, bandwidth, and wholesale connectivity. Allo's CFO previously held a leadership role here, and the two compete directly on the wholesale carrier market.
• Astro Malaysia Holdings Berhad: Malaysian pay-TV and broadband provider. Already a distribution partner of Allo via the Astro RSP portal, and competes directly in residential broadband bundles through Astro Broadband / Astro Fibre.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Customer concentration

• Facebookfacebook.com/AlloTechnologyOfficial
• LinkedInlinkedin.com/company/allotechnology
• Instagraminstagram.com/allo.malaysia
• TikToktiktok.com/@allo.my
• Xx.com/AlloTechnology

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Allo Technology