What EMS Software does

EMS Software is a workplace management platform that allows organizations to schedule and manage rooms, desks, events, classrooms, shared resources, and hybrid meetings through a single cloud-based system. The core product, EMS (Enterprise Management System), is operated by Accruent and is supported by sub-products including the AI-powered Direct Spaces mobile app, classroom scheduling software, conference and event management modules, digital signage and kiosks, and an analytics suite offering 100+ customizable reports. The platform integrates with Microsoft Teams, Zoom, Outlook, HVAC systems, lighting controls, AV equipment, and third-party digital signage to automate room readiness and unify scheduling across locations.

The company serves a primary customer base in Higher Education (including Duke, Purdue, Notre Dame, Minnesota State, and the University of Missouri) and Commercial Office Space (including L'Oréal, BASF, Alaska Airlines, AbbVie, The New York Times, RWE, and Co-op Group), with additional deployments in chemical, healthcare, manufacturing, mining, oil & gas, retail, utilities, and telecom verticals. EMS claims a presence across 75+ countries and reports documented customer outcomes such as $50 million in savings at Minnesota State and a 176% increase in efficiency at the University of Missouri.

EMS operates as a product line within Accruent, which is itself a subsidiary of Fortive, a publicly traded diversified industrial conglomerate. Revenue is generated primarily through quote-based SaaS subscriptions billed annually or on multi-year terms, supplemented by professional services for implementation, data migration, training, and support. Distribution is driven by a direct enterprise field-sales motion with demo-led engagement, augmented by self-service product evaluations, an annual Accruent Insights user conference, content marketing, and partner-led integrations. The company does not disclose standalone financials, and no recent funding rounds, M&A activity, or leadership changes are documented in the available sources.

Name

EMS Software

Legal name

Accruent

Website

https://emssoftware.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

51–100 employees

Short description

EMS Software is a cloud-based workplace management platform operated by Accruent (a Fortive subsidiary) that centralizes room, desk, event, and classroom scheduling for higher education institutions and commercial enterprises across 75+ countries.

Ownership category

akta.pro rank

Product category

Workplace Management Software

NAICS

Software Publishers (513210), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)

Keywords

• Workplace management software
• Room scheduling software
• Desk booking software
• Space utilization analytics
• Event management software

Headquarters

HQ city

Centennial

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription (SaaS): EMS Software operates as a SaaS/platform subscription model with annual or multi-year contract billing. Pricing is quote-based and tailored to organization size, complexity, and deployment scope.
2. Professional Services: Implementation services including discovery, requirements gathering, data migration, user setup, training, and ongoing support to ensure smooth adoption and platform optimization.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

EMS Software provides a unified workplace management platform that enables organizations to schedule and manage meeting rooms, desks, events, classrooms, shared spaces, and other resources across multiple locations from a single system. The platform integrates with enterprise tools such as Microsoft Teams, Zoom, Outlook, HVAC, lighting controls, AV equipment, and digital signage, and includes AI-powered mobile booking via the Direct Spaces app along with 100+ customizable reports for space utilization analytics. It is sold primarily to higher education institutions and commercial enterprises across 75+ countries under the Accruent brand.

Product overview

EMS Software by Accruent is a unified workplace management platform providing integrated solutions for space, room, desk, and event scheduling. The core EMS platform serves as the central hub, supplemented by specialized modules including Classroom Scheduling Software, Conference Event Management Software, Desk & Room Booking, Hybrid Workplace Software, Direct Spaces (AI-powered mobile app), Analytics Space Utilization Optimization Software, and Digital Signage/Kiosks solutions. The product portfolio also includes complementary sub-brands under the Accruent umbrella: Famis 360 (facilities management), Lucernex (real estate management), Maintenance Connection (CMMS), Space Intelligence (integrated space management), plus additional products such as Maintain, Meridian, Observe, RedEye, Siterra, Sustain, and TMS. Together, these solutions address the full lifecycle of workplace and facilities management for higher education institutions and commercial organizations across 75+ countries.

Differentiator

Problem solved

Functional benefit

Brands

• EMS: Workplace management software for desk booking, room scheduling, event management, and space optimization.
• Direct Spaces

Products and services

• EMS (Enterprise Management System) Primary workplace management software platform providing desk booking, room scheduling, event management, classroom scheduling, space optimization, and hybrid workplace solutions for higher education institutions and commercial organizations.
• Famis 360

Quantifiable outcome

• 176% increase in efficiency and revenue (University of Missouri)
• +3 more outcomes

Named customers22 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• Microsoft TeamscoreTechnology or IntegrationEMS integrates with Microsoft Teams for video conferencing and hybrid meeting support, enabling seamless collaboration and calendar synchronization within the Microsoft ecosystem.
• ZoomcoreTechnology or IntegrationEMS integrates with Zoom for video conferencing capabilities, supporting hybrid meeting experiences and real-time collaboration tools.
• Microsoft OutlookcoreTechnology or IntegrationEMS integrates with Microsoft Outlook for calendar scheduling and email synchronization, enabling users to manage reservations directly from their existing email and calendar systems.
• HVAC SystemssupportingTechnology or IntegrationIntegration with HVAC systems enables automated room readiness and environmental control based on booking status, optimizing energy efficiency and user comfort.
• Lighting Control SystemssupportingTechnology or IntegrationIntegration with lighting control systems allows automated lighting adjustments based on room occupancy and booking schedules, enhancing user experience and energy efficiency.
• AV Equipment PartnerssupportingTechnology or IntegrationIntegration with audio-visual equipment partners enables automated setup and control of AV resources for meeting rooms and conference spaces.
• Third-Party Digital Signage ProviderssupportingTechnology or IntegrationIntegration with third-party digital signage systems provides real-time meeting information and immediate desk or room availability details at kiosks and displays throughout facilities.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• iOffice: iOffice (now part of Eptura) provides integrated workplace management systems covering space management, desk booking, and maintenance. It overlaps directly with EMS Software's facility and space scheduling capabilities.
• Robin: Robin provides a workplace experience platform for desk booking, room scheduling, and office analytics. It directly competes with EMS Software's desk and room booking use case, targeting the same hybrid-work enterprise buyer with a more modern UX.
• OfficeSpace Software: OfficeSpace Software delivers workplace and space management tools including desk booking, interactive floor plans, and space analytics. It directly competes with EMS Software's space planning and hybrid-workplace modules.
• Envoy: Envoy offers workplace software spanning desk booking, room scheduling, visitor management, and deliveries. It is a direct competitor to EMS Software in workplace management, particularly for hybrid and modern mid-market customers.
• Eptura: Eptura is a workplace technology platform combining space management, desk booking, visitor management, and maintenance (including iOffice and Condeco). It competes head-on with EMS Software as an integrated workplace management suite.
• SpaceIQ: SpaceIQ provides space management, workplace analytics, and move management software. It is directly comparable to EMS Software's Space Management and Space Utilization Optimization modules.
• FM:Systems: FM:Systems offers facility management and space management software, including space allocation, occupancy analytics, and workplace experience. It competes with EMS Software's space planning and analytics modules across both higher-ed and enterprise buyers.
• Serraview: Serraview delivers workplace and space management software including occupancy planning, move management, and space analytics. It overlaps with EMS Software's enterprise space planning use case for large multi-location organizations.

Broad incumbents

• Workday: Workday offers an integrated enterprise suite (HCM, financials) with growing workplace and space planning capabilities. As a broad incumbent, it competes with EMS Software only as part of a wider portfolio rather than as a focused scheduling specialist.
• Cisco (Webex): Cisco offers Webex collaboration, room devices, and hybrid-work capabilities that overlap with EMS Software's meeting room scheduling and video-conferencing integration use case. It is a broad incumbent rather than a focused scheduling peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ems_software

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EMS Software