MasterQueue
MasterQueue is a privately held, El Dorado Hills-based SaaS company founded in 2007 that provides web-based software automating skip tracing and debt collection workflows for organizations needing to locate debtors and manage recovery queues.
- Company typePrivate
- Founded2007
- HeadquartersEl Dorado Hills, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What MasterQueue does
MasterQueue is a web-based software vendor that automates skip tracing and debt collection workflows. Founded in 2007 and headquartered in El Dorado Hills, California, the company operates with a small team of 11-50 employees under founder John Lewis, who continues to serve as President and CEO. The product is positioned for organizations that need to locate individuals and manage recovery queues, replacing what would otherwise be manual back-office processes with a SaaS-style platform delivered via the intellaegis.com domain.
The company's product surface centers on skip tracing automation — the practice of aggregating disparate data sources to locate debtors and update contact records — combined with collections queue management. No public API, SDK, mobile application, or disclosed integration ecosystem is present in the input, suggesting the product is delivered as a self-contained web application rather than as an embeddable platform. No certifications, compliance attestations, patents, or proprietary technology descriptions are available, and the company's own website returned only a loader/verification page at the time of capture, limiting technical due diligence.
MasterQueue is a privately held, for-profit company that has recorded exactly one funding event (May 2019, undisclosed amount, no identified investors), implying reliance on operating cash flow rather than external capital. No revenue figures, customer counts, pricing model, GTM motion, channel partnerships, or customer logos are disclosed in the available inputs. As a result, the company's commercial scale, customer mix, and growth momentum cannot be verified from public material and should be treated as a key diligence gap for any investment thesis.
MasterQueue firmographics
Firmographics- Name
- MasterQueue
- Website
- https://intellaegis.com
- Company type
- Private
- Founded year
- 2007
- Headcount range
- 11–50 employees
- Short description
- MasterQueue is a privately held, El Dorado Hills-based SaaS company founded in 2007 that provides web-based software automating skip tracing and debt collection workflows for organizations needing to locate debtors and manage recovery queues.
- Ownership category
- akta.pro rank
MasterQueue industry classification
Industry- Product category
- Debt Collection Software
- NAICS
- Collection Agencies (561440), Collection Agencies (56144), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372), Services-Consumer Credit Reporting, Collection Agencies (7320)
- akta.pro primary industry
- Digital Process Automation (DPA) & Orchestration Suites (HDAEAHAF)
- akta.pro secondary industry
- Robotic Process Automation (RPA) & Hyperautomation Platforms (HDAEAKAF)
Keywords
Where MasterQueue is headquartered
LocationHeadquarters
- HQ city
- El Dorado Hills
- HQ country
- United States
- HQ region
- North America
Markets served
MasterQueue business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales
MasterQueue product offering
Product offeringCore offering
MasterQueue provides a web-based software solution that automates the skip tracing and collections process for its business customers. The platform is designed to streamline identification of debtors and manage collections workflows, replacing manual skip tracing and outreach tasks with a unified automated system delivered via the web.
Differentiator
Problem solved
Functional benefit
Products and services
- MasterQueue Web-based software platform that automates the skip tracing and collections process for businesses managing debt recovery.
Companies that use MasterQueue
Customer profileIdeal customer profiles1 record
MasterQueue technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
MasterQueue partnerships and signals
Strategic signalRecent moves3 records
Expansion highlights1 record
MasterQueue competitors and assessment
Company assessmentDirect peers
- TCN (Trans National): TCN provides a cloud-based contact center and workflow automation platform widely used by debt collection agencies, directly competing with MasterQueue's collections workflow automation niche.
- LiveVox: LiveVox offers a unified, cloud-based contact center and workflow platform purpose-built for collections operations, including automated dialing and queue management similar to MasterQueue's scope.
- Ontario Systems: Ontario Systems provides debt collection software and workflow automation (including its FACS product line) to collection agencies and creditors, overlapping with MasterQueue's target users and use cases.
- CBE (Collect! / DebtMaster): CBE's Collect! and DebtMaster products are dedicated debt collection management systems with skip tracing and queue automation features that overlap directly with MasterQueue.
- Katabat (now DaVinci): Katabat/DaVinci delivers collections workflow automation and customer journey software to lenders and agencies, directly comparable to MasterQueue's workflow automation focus.
Broad incumbents
- FICO: FICO's platform includes debt collection and recovery analytics (e.g., FICO Debt Manager) used by large creditors and agencies, representing a broader incumbent offering that competes for the same buyers as MasterQueue.
- Experian: Experian operates a major credit bureau and offers skip tracing, collections, and data services that overlap with MasterQueue's niche as part of a much wider data and analytics portfolio.
- TransUnion: TransUnion's TLO and collections solutions provide skip tracing and recovery data to debt buyers and agencies, competing with MasterQueue through broader data assets and bundled offerings.
Emerging players
- Skit.ai: Skit.ai provides AI-driven voice and workflow automation for collections, an emerging alternative to legacy workflow tools like MasterQueue with a similar target buyer.
- Zingly: Zingly is an emerging conversational AI and workflow platform for debt collection and customer engagement, addressing the same automation pain points as MasterQueue with a newer AI-native stack.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat2 records
Key risks6 records
Key highlights5 records
Customer concentration
MasterQueue social profiles
Digital presenceMasterQueue financial estimates
Financial estimateRevenue estimate
Valuation estimate
MasterQueue leadership team
Management profileNumber of profiles
Profiles1 record
MasterQueue funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MasterQueue M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MasterQueue
What does MasterQueue do?
MasterQueue provides a web-based software solution that automates the skip tracing and collections process for its business customers. The platform is designed to streamline identification of debtors and manage collections workflows, replacing manual skip tracing and outreach tasks with a unified automated system delivered via the web.
When was MasterQueue founded?
MasterQueue was founded in 2007. It employs 11 to 50 people.
Where is MasterQueue based?
MasterQueue is headquartered in El Dorado Hills, United States, in the North America region.
Who are MasterQueue's main competitors?
Direct peers on record are TCN (Trans National), LiveVox, Ontario Systems, CBE (Collect! / DebtMaster) and Katabat (now DaVinci). Broad incumbents are FICO, Experian and TransUnion. Emerging players are Skit.ai and Zingly.
Does MasterQueue have an API?
No public API is recorded for MasterQueue.
What industry is MasterQueue in?
MasterQueue's product category is Debt Collection Software. Its primary akta.pro industry code is HDAEAHAF, Digital Process Automation (DPA) & Orchestration Suites, with a secondary code of HDAEAKAF, Robotic Process Automation (RPA) & Hyperautomation Platforms. Its NAICS code is 561440 and its SIC code is 7372.