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CoreDial

Full company profile

uuid0009eev

Namestring
CoreDial
Legal namestring
CoreDial
Websiteurl
coredial.com
Company typeenum
Private
Founded yearint
2005
Short descriptiontext

CoreDial provided a UCaaS platform delivering voice, video, messaging, and collaboration services exclusively through channel partners serving mid-market end customers. Acquired by SkySwitch (BCM One) in November 2021 and fully integrated by 2025.

Operating statusenum
Acquired
Ownership categoryenum
Headcount rangeband
101–250
akta.pro rankint
HeadquartersBlue Bell, United States
HQ citystring
Blue Bell
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
unified communications platform, cloud communications services, hosted voice solutions, UCaaS platform, channel partner communications
Industry2 codes
1Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms)
CodeBPAEAIAEPrimaryYes
2Contact Center (CCaaS) & Customer Engagement Voice
CodeHDAIAHAFPrimaryNo
NAICS code2 codes
  • Wired Telecommunications Carriers517111
  • All Other Telecommunications517810
SIC code2 codes
  • Services-Telephone Interconnect Systems7385
  • Telephone Communications (No Radiotelephone)4813
Product category
Unified Communications as a Service (UCaaS)
Social media profiles3 records
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model1 record
1Recurring Subscription Revenue
TypeSubscription Recurring
Description

CoreDial generated recurring revenue through subscription-based delivery of voice, video, messaging and collaboration services to channel partners and their end customers.

prnewswire.com
Marketing channels1 record

Each record includes

Title, Type, Stage, Description, Source

Distribution channels1 record

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales
GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

CoreDial provides a cloud-based Unified Communications as a Service (UCaaS) platform delivering NextGen voice, video, messaging, and collaboration services. Services are managed through the CoreNexa Automation Manager (CAM) web portal and sold exclusively to channel partners and resellers, who in turn deliver them to their end business customers. The platform enables partners to offer enterprise-grade communications without building their own infrastructure.

Differentiator
Functional benefit
Problem solved
Product and service2 records
1CoreDial Platform
CategoryUnified Communications as a Service
Description

Next-generation Unified Communications as a Service (UCaaS) platform offering voice, video, messaging, and collaboration services designed for channel partners and resellers serving business end customers.

2CoreNexa Automation Manager (CAM)
CategoryService Management Portal
Description

Web-based partner and customer self-service portal for managing CoreDial voice, video, messaging, and collaboration services, including account management, billing, support ticketing, and service administration.

Scale indicator1 record

Each record includes

Type, Value, Description, Source

Partnership1 partner
1SkySwitch (BCM One)
Strategic tierCoreTypeOEM/ Whitelabel/ Licensing PartnerAnnounced on2021-11-01
Description

SkySwitch acquired CoreDial in November 2021 and completed full integration under the SkySwitch brand in October 2025. SkySwitch is a BCM One company. CoreDial services including voice, video, messaging and collaboration remain operational under the SkySwitch name brand with no changes to billing, CAM Portal access, or technical support.

Peers10 records
1RingCentral
TypeDirect peer
Description

Public UCaaS leader delivering cloud voice, video, messaging, and contact center through direct and channel partner sales. Closest comparable by product breadth, channel-led GTM, and target mid-market/enterprise segment.

28x8
TypeDirect peer
Description

UCaaS/CCaaS platform sold to mid-market and enterprise, including through channel partners. Directly comparable in UCaaS product scope, channel-led GTM, and recurring revenue model.

3Nextiva
TypeDirect peer
Description

Cloud communications platform offering voice, video, collaboration and contact center, sold via direct and partner channels. Highly comparable horizontal UCaaS positioning and SMB/mid-market focus.

4Vonage (Ericsson)
TypeBroad incumbent
Description

UCaaS/communications platform now owned by Ericsson. Overlaps CoreDial's voice/video/messaging portfolio, but operates at much larger scale across both direct and partner channels.

5Zoom
TypeBroad incumbent
Description

Broad communications platform with Zoom Phone (UCaaS), meetings, and contact center. Competes with CoreDial on voice/video/messaging, but distributes primarily direct rather than via white-label channel.

6Microsoft (Teams Phone)
TypeBroad incumbent
Description

Teams Phone Mobile and Operator Connect provide cloud voice inside Microsoft 365, exerting pricing pressure across the UCaaS category. Overlaps CoreDial's communications suite but is bundled with productivity software.

7Mitel
TypeBroad incumbent
Description

Established UCaaS/communications vendor with strong channel presence. Comparable in partner-led distribution and mid-market focus, though broader on-prem legacy footprint.

8Five9
TypeEmerging player
Description

Cloud contact center (CCaaS) provider that overlaps with CoreDial's voice capabilities. Comparable recurring revenue model and channel expansion strategy, but more focused on customer engagement workloads.

9GoTo (formerly LogMeIn)
TypeBroad incumbent
Description

UCaaS and remote-work communications suite including GoTo Connect. Direct functional overlap with CoreDial's voice/video/collaboration stack, sold via both direct and partner channels.

10Sangoma Technologies
TypeEmerging player
Description

UCaaS/communications platform with strong channel-partner distribution to SMBs. Comparable in product mix (voice, video, collaboration) and partner-led GTM, though with a heavier on-prem/legacy footprint.

Market position
Customer concentration

Classification, Details

Segment1 record

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile1 record

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature1 record

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles2 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds2 records

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors2 records

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

CoreDial

Unified Communications as a Service (UCaaS)coredial.com

CoreDial provided a UCaaS platform delivering voice, video, messaging, and collaboration services exclusively through channel partners serving mid-market end customers. Acquired by SkySwitch (BCM One) in November 2021 and fully integrated by 2025.

CoreDial firmographics

Firmographics
Name
CoreDial
Legal name
CoreDial
Website
https://coredial.com
Company type
Private
Founded year
2005
Operating status
Acquired
Headcount range
101–250 employees
Short description
CoreDial provided a UCaaS platform delivering voice, video, messaging, and collaboration services exclusively through channel partners serving mid-market end customers. Acquired by SkySwitch (BCM One) in November 2021 and fully integrated by 2025.
Ownership category
akta.pro rank

CoreDial industry classification

Industry
Product category
Unified Communications as a Service (UCaaS)
NAICS
Wired Telecommunications Carriers (517111), All Other Telecommunications (517810)
SIC
Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)
akta.pro primary industry
Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE)
akta.pro secondary industry
Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF)

Keywords

  • Unified communications platform
  • Cloud communications services
  • Hosted voice solutions
  • UCaaS platform
  • Channel partner communications

Where CoreDial is headquartered

Location

Headquarters

HQ city
Blue Bell
HQ country
United States
HQ region
North America

Offices1 record

Markets served

CoreDial business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Technology or R&D, Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

  1. Recurring Subscription Revenue: CoreDial generated recurring revenue through subscription-based delivery of voice, video, messaging and collaboration services to channel partners and their end customers.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

CoreDial product offering

Product offering

Core offering

CoreDial provides a cloud-based Unified Communications as a Service (UCaaS) platform delivering NextGen voice, video, messaging, and collaboration services. Services are managed through the CoreNexa Automation Manager (CAM) web portal and sold exclusively to channel partners and resellers, who in turn deliver them to their end business customers. The platform enables partners to offer enterprise-grade communications without building their own infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

  • CoreDial Platform Next-generation Unified Communications as a Service (UCaaS) platform offering voice, video, messaging, and collaboration services designed for channel partners and resellers serving business end customers.
  • CoreNexa Automation Manager (CAM) Web-based partner and customer self-service portal for managing CoreDial voice, video, messaging, and collaboration services, including account management, billing, support ticketing, and service administration.

Companies that use CoreDial

Customer profile

Segments1 record

Ideal customer profiles1 record

CoreDial technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature1 record

CoreDial partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

  • SkySwitch (BCM One)coreOEM/ Whitelabel/ Licensing Partner · 1 November 2021SkySwitch acquired CoreDial in November 2021 and completed full integration under the SkySwitch brand in October 2025. SkySwitch is a BCM One company. CoreDial services including voice, video, messaging and collaboration remain operational under the SkySwitch name brand with no changes to billing, CAM Portal access, or technical support.

Scale indicators1 record

CoreDial competitors and assessment

Company assessment

Direct peers

  • RingCentral: Public UCaaS leader delivering cloud voice, video, messaging, and contact center through direct and channel partner sales. Closest comparable by product breadth, channel-led GTM, and target mid-market/enterprise segment.
  • 8x8: UCaaS/CCaaS platform sold to mid-market and enterprise, including through channel partners. Directly comparable in UCaaS product scope, channel-led GTM, and recurring revenue model.
  • Nextiva: Cloud communications platform offering voice, video, collaboration and contact center, sold via direct and partner channels. Highly comparable horizontal UCaaS positioning and SMB/mid-market focus.

Broad incumbents

  • Vonage (Ericsson): UCaaS/communications platform now owned by Ericsson. Overlaps CoreDial's voice/video/messaging portfolio, but operates at much larger scale across both direct and partner channels.
  • Zoom: Broad communications platform with Zoom Phone (UCaaS), meetings, and contact center. Competes with CoreDial on voice/video/messaging, but distributes primarily direct rather than via white-label channel.
  • Microsoft (Teams Phone): Teams Phone Mobile and Operator Connect provide cloud voice inside Microsoft 365, exerting pricing pressure across the UCaaS category. Overlaps CoreDial's communications suite but is bundled with productivity software.
  • Mitel: Established UCaaS/communications vendor with strong channel presence. Comparable in partner-led distribution and mid-market focus, though broader on-prem legacy footprint.
  • GoTo (formerly LogMeIn): UCaaS and remote-work communications suite including GoTo Connect. Direct functional overlap with CoreDial's voice/video/collaboration stack, sold via both direct and partner channels.

Emerging players

  • Five9: Cloud contact center (CCaaS) provider that overlaps with CoreDial's voice capabilities. Comparable recurring revenue model and channel expansion strategy, but more focused on customer engagement workloads.
  • Sangoma Technologies: UCaaS/communications platform with strong channel-partner distribution to SMBs. Comparable in product mix (voice, video, collaboration) and partner-led GTM, though with a heavier on-prem/legacy footprint.

Market position

Customer concentration

CoreDial social profiles

Digital presence

CoreDial financial estimates

Financial estimate

Revenue estimate

Valuation estimate

CoreDial leadership team

Management profile

Number of profiles

Profiles2 records

CoreDial funding detail

Funding detail

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

CoreDial M&A and investment

M&A and investment

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CoreDial

What does CoreDial do?

CoreDial provides a cloud-based Unified Communications as a Service (UCaaS) platform delivering NextGen voice, video, messaging, and collaboration services. Services are managed through the CoreNexa Automation Manager (CAM) web portal and sold exclusively to channel partners and resellers, who in turn deliver them to their end business customers. The platform enables partners to offer enterprise-grade communications without building their own infrastructure.

Is CoreDial a public or private company?

CoreDial is a private company. It is classified as corporate owned and is currently acquired.

When was CoreDial founded?

CoreDial was founded in 2005. It employs 101 to 250 people.

Where is CoreDial based?

CoreDial is headquartered in Blue Bell, United States, in the North America region.

How does CoreDial make money?

One revenue line is on record: recurring Subscription Revenue.

Who are CoreDial's main competitors?

Direct peers on record are RingCentral, 8x8 and Nextiva. Broad incumbents are Vonage (Ericsson), Zoom, Microsoft (Teams Phone), Mitel and GoTo (formerly LogMeIn). Emerging players are Five9 and Sangoma Technologies.

Does CoreDial have an API?

No public API is recorded for CoreDial.

What industry is CoreDial in?

CoreDial's product category is Unified Communications as a Service (UCaaS). Its primary akta.pro industry code is BPAEAIAE, Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms), with a secondary code of HDAIAHAF, Contact Center (CCaaS) & Customer Engagement Voice. Its NAICS code is 517111 and its SIC code is 7385.

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Live signals
Startup StockpileUltimate 2025 List: The Best VoIP Reseller ProgramsThis article presents a comparative guide of ten VoIP reseller programs designed for managed service providers, including Unitel Voice, CoreDial, Net2phone, and RingCentral. It highlights specific features such as white-labeling capabilities, integrated quoting tools, and wholesale rates to help MSPs expand their business offerings.GlobeNewswireBCM One Acquires Cloud Communications Provider CoreDialBCM One acquired CoreDial, a white-label UCaaS provider, to combine their platforms and form the largest white-label UCaaS offering. The deal aims to support MSPs and VARs in delivering cost-efficient cloud communications to SMBs, with Gartner predicting remote work will double by 2023.GlobeNewswireCoreDial Introduces CoreNexa™ Contact Center Certification ProgramCoreDial unveiled its CoreNexa Contact Center Certification Program, enabling partners to independently sell and deploy its CCaaS platform. The program is optional, free to enroll, and includes training on product, sales, configuration, and support. It aims to help partners earn more revenue and higher margins.PR NewswireCoreDial Calls on Oracle to Bolster IP Network Quality and ReliabilityCoreDial has selected Oracle Communications to enhance the quality and reliability of its IP network services. The partnership leverages Oracle's Session Border Controller, Subscriber-Aware Load Balancer, and Operations Monitor to improve security, scalability, and network visibility for CoreDial's 26,000 business customers in the United States.GlobeNewswireCoreDial's CoreNexa™ Contact Center Solution Wins "2019 INTERNET TELEPHONY Product of the Year" AwardCoreDial's CoreNexa Contact Center solution won TMC's 2019 Internet Telephony Product of the Year award. The platform offers intelligent call routing, IVR automation, and analytics to improve partner productivity and customer engagement. CoreDial's CEO Alan Rihm said the award validates its partner-focused UCaaS strategy.GlobeNewswireCoreDial Named One of CRN Magazine's "100 Coolest Cloud Computing Companies" of 2019CoreDial was named one of CRN's 100 Coolest Cloud Computing Companies of 2019 in the software category. The company's CoreNexa UCaaS platform includes a cloud-based contact center solution for businesses. CEO Alan Rihm said the recognition supports partners in capturing new business.GlobeNewswireCoreDial Launches its CoreNexa™ Contact Center Platform, Offering Competitive Features, Increased Revenue and Private Label BrandingCoreDial launched the CoreNexa Contact Center platform for channel partners, offering customizable contact center capabilities that can be integrated or deployed as an OTT service. The platform targets small- and mid-size businesses with 25-500 seats and can scale to enterprise, with a private-label branding option. It aims to increase average selling price per deal by 2-3x.GlobeNewswireCoreDial Acquires Voice4Net To Bring Market-Leading Customer Engagement Capabilities to the ChannelCoreDial acquired Voice4Net, a CCaaS provider, to add contact center and IVR capabilities to its channel platform. The acquisition targets the $2.66 billion North American CCaaS market and serves over 800 channel partners and 23,000 SMB customers. Voice4Net's CEO Rick McFarland will join CoreDial.PR NewswireCoreDial Expands Partner Network and Adds Key Leadership to Support High GrowthCoreDial, a cloud communications software provider based in Blue Bell, Pennsylvania, announced its partner network has grown to over 500 Managed Service Providers, Value Added Resellers, and IT Solution Providers, while simultaneously hiring 72 employees in the past 18 months. The company appointed three key executives—Ken Lienemann as Chief Revenue Officer, Don Nawrocki as Chief Technology Officer, and Meghan Vanspriell as Vice President of Marketing—to support continued growth of its channel partner community. Industry analysts project the cloud communications market will reach nearly $38 billion by 2022, representing a compound annual growth rate exceeding 23 percent.FinSMEsCoreDial Receives $1.5M Debt Dacility from Silicon Valley BankCoreDial, a Blue Bell, PA-based cloud communications software provider, received a $1.5M senior debt facility from Silicon Valley Bank. The company will use the funds to develop its platform and expand customer acquisition. CoreDial's platform enables Interconnects, MSPs, and carriers to build private labeled cloud communication services.