CareNow

What CareNow does

CareNow is a privately held U.S. urgent care network and a subsidiary of HCA Healthcare (NYSE: HCA), operating 240+ walk-in clinics across 19 major metropolitan markets since its founding in 1993. The company serves individual consumers and families seeking convenient, appointment-free treatment for common illnesses, injuries, infections, and routine medical services, as well as employer clients requiring occupational medicine such as pre-employment physicals, drug screening, DOT physicals, and workplace injury care. Distribution is primarily through physical clinic locations with extended hours seven days a week, supplemented by digital touchpoints including Web Check-In® for queue management, Virtual Visits (telehealth) at $75 self-pay per session, and the MyHealthONE® patient portal for health records access and bill payment.

The core product portfolio spans walk-in urgent care, diagnostic and laboratory testing, immunizations, physical exams (including $35 sports physicals), allergy and infection treatment, occupational medicine, and a newer GLP-1 Medical Weight Loss Program. The proprietary technology layer is modest but functional: registered trademarks for CareNow® and Web Check-In®, a HIPAA-aligned digital check-in queue system, telehealth video consultations via Google Chrome, and HITRUST CSF-certified payment processing. Affiliate brands include MD Now (110+ Florida clinics), MEDcare (South Carolina), Medac (North Carolina), AppleCare (Georgia), and Texas MedClinic (Texas), all consolidated under HCA Healthcare ownership.

CareNow's revenue model is primarily transaction-based across four streams: patient visit fees (insurance-billed or self-pay with a $180 maximum per visit charge), virtual visit fees ($75 self-pay), occupational medicine fees (B2B professional services), and a subscription-style GLP-1 weight management program ($199 initial visit, $99 follow-ups). The company operates a direct-to-consumer go-to-market model complemented by a direct sales motion for enterprise occupational health clients. As an HCA Healthcare subsidiary, CareNow benefits from integration with regional health system partners (Methodist Healthcare in San Antonio, HCA Midwest Health in Kansas City) and a pipeline of regional acquisitions adding clinic count and geographic reach.

Name

CareNow

Legal name

C-HCA, Inc.

Website

https://carenow.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

501–1,000 employees

Short description

CareNow is a privately held, HCA Healthcare-owned urgent care network operating 240+ walk-in clinics across 19 U.S. metros, serving individual consumers and families with episodic urgent care, telehealth, and occupational medicine services.

Ownership category

akta.pro rank

Product category

Urgent Care Services

NAICS

Offices of Physicians (6211), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

Keywords

• Urgent care services
• Walk-in clinics
• Occupational medicine
• Telehealth urgent care
• Medical weight loss

Headquarters

HQ city

Coppell

HQ country

United States

HQ region

North America

Offices19 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Patient Visit Fees: Fee-for-service revenue from walk-in urgent care visits, diagnostic tests, and treatments. Accepts most major insurance plans and offers self-pay rates for uninsured patients.
2. Virtual/Telehealth Visits: Self-pay telehealth urgent care sessions at $75 per visit, with costs varying based on insurance coverage
3. Occupational Medicine Services: B2B services for employers including pre-employment physicals, drug screening, DOT physicals, and workplace injury treatment
4. Medical Weight Loss Program: GLP-1 weight management program with initial consultation at $199 and follow-up visits at $99, plus separate prescription costs

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

CareNow operates a network of more than 240 walk-in urgent care clinics across 19 major U.S. metropolitan markets, treating common illnesses, injuries, and routine medical needs for individuals and families. Service offerings include Web Check-In queue management, virtual/telehealth visits, occupational medicine for employers, the GLP-1 medical weight loss program, diagnostic/laboratory testing, immunizations, and physical exams. The network operates under HCA Healthcare alongside subsidiary brands including MD Now, Medac, MEDcare, Texas MedClinic, and AppleCare.

Product overview

CareNow is an urgent care network offering walk-in clinic services across the United States. The core offering consists of CareNow Urgent Care clinics providing treatment for illnesses, injuries, and routine medical services, supplemented by the Web Check-In service for queue management, Virtual Visits for telehealth consultations, and the MyHealthONE patient portal for health record access. Additional specialized services include a GLP-1 Medical Weight Loss Program, diagnostic and laboratory testing, immunizations, occupational medicine, physical exams, allergy treatment, infection treatment, and urgent care conditions management. The network spans over 240 locations across multiple states and includes affiliated brands such as MD Now in Florida.

Differentiator

Problem solved

Functional benefit

Brands

• MD Now: Florida's largest urgent care brand with over 110 locations throughout the state, operating as part of the same family of brands as CareNow.
• Medac Urgent Care
• MEDcare Urgent Care
• Texas MedClinic Urgent Care
• AppleCare Urgent Care

Products and services

• CareNow Urgent Care (Walk-in Visits) Walk-in urgent care clinics treating common illnesses, minor injuries, and routine medical needs for individuals and families seven days a week, including in-network insurance, self-pay, and after-hours availability.
• Web Check-In Online queue management service that lets patients choose a specific care provider, select a treatment time, and reserve a place in line before arriving at a clinic.
• Virtual Visits Telehealth urgent care service accessed through the Google Chrome browser on a phone or computer, connecting patients to a board-certified provider remotely for evaluation, diagnosis, and treatment plans with prescription support where appropriate.
• MyHealthONE Patient Portal Secure online patient portal where CareNow patients can view health records, access discharge instructions, schedule follow-up appointments, and pay bills online.
• GLP-1 Medical Weight Loss Program Subscription-based medical weight loss program offering doctor-supervised treatment plans with GLP-1 medications such as Semaglutide (Ozempic/Wegovy) and Tirzepatide (Mounjaro/Zepbound), supported by lab work, regular check-ins, and at-home delivery.
• Diagnostic & Laboratory Testing On-site lab testing services including rapid strep, flu, mono, urinalysis, blood glucose, lipid panels, A1C, HIV, STD, drug, pregnancy, and TB testing for walk-in patients.
• Immunizations & Vaccines Walk-in and scheduled immunizations including flu shots, COVID-19 vaccines, travel vaccines, childhood immunizations, hepatitis A/B, tetanus, and HPV vaccines.
• Occupational Medicine Employer-focused occupational health services including workers' compensation injury care, pre-employment physicals, drug and alcohol testing, DOT physicals, respirator fit testing, TB testing, hearing and vision screening, and on-site employer events.
• Physical Exams Walk-in physical examinations including sports physicals ($35 self-pay), school physicals, DOT physicals, camp physicals, and immigration physicals.
• Allergy Treatment Walk-in evaluation and treatment of seasonal and environmental allergies, including allergy testing and prescription of antihistamines or other appropriate medications.
• Infection & Virus Treatment Walk-in diagnosis and treatment of viral and bacterial infections including COVID-19, RSV, influenza, strep throat, sinus infections, ear infections, urinary tract infections, and sexually transmitted infections.
• Urgent Care Conditions Treatment Walk-in treatment of non-emergency conditions such as abscess drainage, sprains, fractures, minor burns, lacerations, asthma care, migraine treatment, dehydration, and nausea/vomiting.
• Texas MedClinic (Sub-brand) CareNow subsidiary walk-in urgent care brand operating in the Austin, San Antonio, and surrounding Texas markets.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Texas MedCliniccoreStrategic or Co-development Partner · 1 August 2026Texas MedClinic urgent care clinics in Texas will become part of CareNow urgent care and HCA Healthcare on August 1, 2026, expanding CareNow's presence in the Texas market.
• MEDcare Urgent CarecoreStrategic or Co-development Partner · 1 June 2026MEDcare urgent care clinics in South Carolina will become part of HCA CareNow urgent care, owned and operated by HCA Healthcare, on June 1, 2026.
• Medac Urgent CarecoreStrategic or Co-development Partner · 1 June 2026Medac urgent care clinics in North Carolina will be owned and operated by HCA Healthcare on June 1, 2026, joining the CareNow urgent care network.
• AppleCare Urgent CarecoreStrategic or Co-development Partner · 13 January 2026AppleCare Urgent Care clinics in Savannah, Georgia will become part of CareNow urgent care, owned and operated by HCA Healthcare, on January 13, 2026.
• MD NowcoreStrategic or Co-development PartnerMD Now is part of the same family of brands as CareNow, operating over 110 locations throughout Florida. Both brands are part of the CAUCQ accredited network owned and operated by HCA Healthcare.
• Methodist HealthcarecoreStrategic or Co-development PartnerCareNow in San Antonio is part of Methodist Healthcare, one of the largest and most comprehensive healthcare systems in South Texas, providing access to emergency rooms, hospitals, specialists, and advanced services.
• HCA Midwest HealthcoreStrategic or Co-development PartnerCareNow clinics in Kansas City are backed by HCA Midwest Health's patient-centered health system, part of the HCA Healthcare network serving the Kansas City region.
• CareNow (acquisition by Healthium)minorOthersCareNow was acquired by Healthium as part of strategic acquisitions. Anish Bafna was instrumental in Healthium's transformation including CareNow acquisition, with revenue growing 1.9 times and EBITDA increasing 2.4 times since 2018.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Hims & Hers Health: Direct-to-consumer telehealth platform that has expanded into urgent care, primary care, and weight management including GLP-1 prescriptions; competes with CareNow's virtual visit and weight loss service lines on convenience and price.
• ZoomCare: Multi-state urgent care and primary care operator combining in-person clinics with integrated telehealth scheduling; comparable hybrid care model and on-demand visit economics to CareNow, particularly in Western markets.

Direct peers

• Concentra: National leader in occupational medicine and workplace health with extensive employer services including drug screening, DOT physicals, and injury care; directly overlaps CareNow's occupational medicine revenue stream and urgent care footprint.
• American Family Care (AFC): One of the largest US independent urgent care franchises with hundreds of clinics offering walk-in urgent care, occupational medicine, and diagnostics; highly comparable business model to CareNow with similar service mix and franchise-style expansion.
• GoHealth Urgent Care: Hybrid in-person and virtual urgent care operator with a large multi-state footprint and deep payer partnerships (notably with Northwell Health); competes head-to-head with CareNow on integrated urgent care + occupational medicine offerings.
• WellNow Urgent Care: Urgent care operator with significant Midwest and Northeast presence offering walk-in care, occupational health, and telehealth; comparable service mix and episodic visit model to CareNow.
• NextCare Urgent Care: Multi-state urgent care chain offering walk-in care, occupational medicine, and telehealth across the US Southwest and beyond; comparable service breadth, employer-facing occupational health, and physical clinic footprint to CareNow.
• CityMD: Large urgent care chain concentrated in the New York/New Jersey metro area, now part of VillageMD/Walgreens; competing walk-in urgent care model targeting the same convenience-seeking patient demographic as CareNow.
• Patient First: Operates urgent care and primary care centers across the Mid-Atlantic and Southeast with walk-in access 8am-10pm; directly competes with CareNow's Virginia and Carolinas clinics on urgent care, occupational medicine, and routine primary services.

Broad incumbents

• CVS MinuteClinic: CVS Health's retail clinic brand offering walk-in urgent care, vaccinations, and basic primary care inside CVS Pharmacy locations; competes directly with CareNow for episodic walk-in visits but benefits from national pharmacy distribution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/carenow
• Instagraminstagram.com/carenow
• Xx.com/CareNow
• LinkedInlinkedin.com/company/carenow

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CareNow