Chazey Partners
Chazey Partners is a global management consulting firm that advises enterprises and public-sector organizations on shared services, business transformation, RPA, generative AI, and enterprise applications, with a flexible BPO offering delivered from a Bogotá hub.
- Company typePrivate
- Founded2006
- HeadquartersCampbell, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Chazey Partners does
Chazey Partners is a global management consulting and advisory firm specializing in business transformation, shared services optimization, and intelligent automation for enterprise and public-sector clients. Founded in 2006 and headquartered in Campbell, California (with principal operations in Austin, Toronto, London, Bogotá, Buenos Aires, Mexico City, and India), the firm delivers practitioner-led consulting engagements across Global Business Services strategy, business transformation, Robotic Process Automation (RPA), generative AI, enterprise applications (Oracle Cloud, ServiceNow), and its FlexBPO flexible outsourcing offering. Its core methodology — the Four Critical Success Factors (customer, technology, processes, people) — and a proprietary 5-Pillar RPA framework anchor delivery, certified implementation partnerships with Microsoft, Oracle, UiPath, Automation Anywhere, ServiceNow, and HighRadius provide the technology substrate.
The company generates revenue primarily through project-based professional services fees and managed services contracts, with engagements spanning Higher Education, Government/Healthcare/NGOs, Manufacturing, and CPG/Retail verticals. The FlexBPO offering, launched in May 2025 and delivered from Bogotá, represents a deliberate shift toward modular, end-to-end BPO that targets US enterprises dissatisfied with traditional outsourcing and Latin American organizations, layering managed-services revenue on top of the consulting base. Go-to-market is enterprise field sales through senior practitioners and executive partners, supplemented by event-driven demand generation at SSON, Business Transformation World Summit, and regional GBS summits, plus thought-leadership content marketing via articles, webinars, and podcasts.
Since February 2022, Chazey Partners has operated as a wholly-owned subsidiary of QX Global Group, a UK-based global consulting and BPO company that acquired the firm to strengthen its consulting and intelligent automation capabilities. Leadership comprises CEO Shaji Farooq (PhD, MBA, 40 patents, prior senior roles at IBM, ATOS, Wipro, Infosys, Diamond Technology Partners) and Founder Phil Searle, alongside executive partners, project directors, and a distributed project management cadre across the Americas, Europe, and Asia. Recent strategic emphasis includes standing up an Intelligent Automation Center of Excellence (2024), releasing the Operations Transformation 2.0 framework for the Agentic AI era, and a 2026 strategic partnership with HighRadius targeting autonomous finance operations.
Chazey Partners firmographics
Firmographics- Name
- Chazey Partners
- Legal name
- Chazey Partners
- Website
- https://chazeypartners.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Chazey Partners is a global management consulting firm that advises enterprises and public-sector organizations on shared services, business transformation, RPA, generative AI, and enterprise applications, with a flexible BPO offering delivered from a Bogotá hub.
- Ownership category
- akta.pro rank
Chazey Partners industry classification
Industry- Product category
- Management Consulting
- NAICS
- Management Consulting Services (54161), Other Management Consulting Services (541618)
- SIC
- Services-Management Consulting Services (8742)
- akta.pro primary industry
- Operations & Process Improvement Consulting (BPAHACAB)
- akta.pro secondary industry
- ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)
Keywords
Where Chazey Partners is headquartered
LocationHeadquarters
- HQ city
- Campbell
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Chazey Partners business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Management Consulting & Advisory Services: Consulting engagements for business transformation, shared services strategy and implementation, and operational excellence. Revenue generated through project-based consulting fees.
- FlexBPO Services: Flexible business process outsourcing model offering modular services from partial to full end-to-end operational support. Revenue based on scope of services delivered.
- Technology Implementation Services: Implementation services for enterprise technologies including Oracle, ServiceNow, and RPA platforms, often combined with consulting engagements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom consulting engagements |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
Chazey Partners product offering
Product offeringCore offering
Chazey Partners is a practitioner-led global management consulting firm delivering advisory and transformation services in Business Transformation, Shared Services/Global Business Services (GBS), Robotic Process Automation (RPA), Generative AI, and Enterprise Technology implementations. The firm also offers ChazeyFlex BPO, a flexible business process outsourcing model that lets clients select modular support from partial to full end-to-end operational delivery, with operations based in Bogota, Colombia.
Product overview
Chazey Partners is a practitioner-led global management consulting firm offering a portfolio of consulting and technology-enabled services. The core offering centers on Business Transformation consulting and Global Business Services strategy, supported by specialized capabilities in Robotic Process Automation (RPA), Generative AI, and Enterprise Applications Solutions. The portfolio also includes ChazeyFlex© BPO, a flexible outsourcing model launched in 2025 that allows clients to select modular support from partial to full end-to-end BPO services. Operations Transformation 2.0 represents their AI-forward framework for the Agentic AI era. The firm operates as part of QX Global Group and partners with technology leaders including Oracle, ServiceNow, UiPath, and Automation Anywhere to deliver implementations across Higher Education, Government/Healthcare, Manufacturing, and CPG/Retail industries.
Differentiator
Problem solved
Functional benefit
Brands
- FlexBPO: A flexible business process outsourcing service providing agile outsourcing solutions for organizations, particularly targeting Latin America with operations based in Bogotá, Colombia.
Products and services
- Global Business Services (GBS) Consulting services for developing shared services strategy, implementing shared services centers, and optimizing shared services organizations to improve performance across finance, HR, IT, procurement, and other support functions. For enterprise clients seeking integrated service delivery.
- Business Transformation Management consulting service covering Finance, Human Resources, IT, Procurement and Back-Office Support Functions, applying the Four Critical Success Factors methodology to reshape business operating models for enterprise clients.
- Robotic Process Automation (RPA) End-to-end RPA implementation services including assessment, business case development, proof of concept, vendor selection, bot development, Center of Excellence building, and managed services for enterprise clients.
- Generative AI Consulting End-to-end AI solutions combining strategic thinking, industry know-how, and deep AI knowledge including consulting, use case identification, compliance/security assessment, model integration, LLM fine-tuning, and ongoing maintenance for enterprise clients.
- Enterprise Applications Solutions Oracle Cloud Applications implementation (EPM, ERP, HCM, SCM) and ServiceNow applications delivery for enterprise transformation, including change management and system integration services.
- ChazeyFlex BPO Flexible business process outsourcing model allowing organizations to choose the parts they need up to full end-to-end support for operational transitions, ongoing operations, and process/technology transformation and automation, delivered from Bogota, Colombia.
- Operations Transformation 2.0 Proprietary framework for transforming back-office operations through Agentic AI, workflow redesign, and business-led execution, targeted at enterprise clients operating in the AI era.
Quantifiable outcome
- Up to 50% decrease in operational costs for manufacturing clients
- +2 more outcomes
Companies that use Chazey Partners
Customer profileNamed customers22 records
Segments5 records
Ideal customer profiles4 records
Chazey Partners technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability5 records
Feature5 records
Chazey Partners partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and regional.
- HighRadiuscoreChazey Partners partnered with HighRadius to help organizations accelerate their journey toward autonomous, AI-driven finance operations. The partnership combines HighRadius's Autonomous Finance platform with Chazey's business transformation expertise to deliver measurable and lasting results in finance functions including Order-to-Cash, B2B Payments, Accounts Payable, Treasury, and Record-to-Report.
- BPrO (Asociación Colombiana de BPO)regionalCollaboration with BPrO, ProColombia, and Invest in Bogota to release an official 2026 industry study on shared service centers and GBS sectors in Colombia. BPrO represents Colombia's BPO industry and is hosting CX Summit 2026.
- MicrosoftcoreGlobal core technology partner providing cloud platforms and enterprise technology solutions for client transformations.
- OraclecorePremier Oracle Partner Network Member with global capabilities across Oracle's Cloud platforms including EPM, ERP, HCM, and SCM for enterprise implementations.
- UiPathcoreCertified RPA implementation partner with UiPath platform for bot development, CoE building, and automation programs. UiPath is listed as a global core partner.
- Automation AnywherecoreRPA technology partner providing automation platform for intelligent automation implementations across client organizations.
- ServiceNowcoreGrowing ServiceNow partner delivering end-to-end transformation with customer-first approach for HR Service Delivery and other enterprise workflows.
- ProColombiaregionalGovernment entity promoting foreign investment in Colombia. Partnered with Chazey for industry study on shared services and GBS sectors in Colombia.
- Invest in BogotaregionalInvestment promotion agency for Bogotá. Partnered with Chazey for industry research on Colombia's shared services and GBS sector.
- SSON (Shared Services Outsourcing Network)corePartnership with SSON for joint podcast episodes on Top GBS Trends, thought leadership content, and market reports including State of Global Shared Services Reports.
Scale indicators5 records
Recent moves8 records
Expansion highlights5 records
Chazey Partners competitors and assessment
Company assessmentDirect peers
- Sutherland Global: Global digital transformation and BPO company with significant LATAM operations and shared services capabilities — a comparable peer given overlap on transformation consulting blended with process outsourcing.
- Genpact: Global professional services firm specializing in business process management, shared services, finance and accounting transformation, and intelligent automation. Most directly comparable peer given overlap on GBS, RPA, and back-office transformation offerings to similar enterprise buyers.
- Teleperformance: Global BPO leader with major Latin American delivery operations — directly comparable to FlexBPO on nearshore BPO services and overlaps with Chazey on multi-country enterprise process delivery.
- Hexaware Technologies: Mid-sized IT services and automation firm with strong focus on digital transformation, intelligent automation, and shared services — closely comparable in scale and positioning to Chazey within the same niche.
- Concentrix: Global BPO and customer experience operator with deep Latin American delivery presence, directly competing with Chazey's FlexBPO offering on nearshore managed services for US enterprises.
Broad incumbents
- EY (Ernst & Young): Big Four firm with dedicated shared services, finance transformation, and People Advisory practices. Targets the same enterprise CFO and CHRO buyers that Chazey serves through its GBS and HR transformation offerings.
- KPMG: Big Four professional services firm with significant shared services, finance transformation, and operations consulting practices that directly compete for the same GBS and back-office transformation mandates.
- Accenture: Largest global consulting and systems integrator serving the same enterprise buyers across strategy, operations, cloud, and intelligent automation. Competes for shared services and transformation engagements but as part of a vastly broader portfolio.
- Wipro: Global technology services and consulting company with significant consulting, shared services, and intelligent automation practices targeting similar Fortune-level enterprise transformation programs.
- Infosys (Infosys BPM): Global IT services and consulting major with a sizable BPM arm serving shared services, finance transformation, and intelligent automation buyers — overlapping with Chazey on enterprise transformation and RPA.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Chazey Partners social profiles
Digital presenceChazey Partners financial estimates
Financial estimateRevenue estimate
Valuation estimate
Chazey Partners leadership team
Management profileNumber of profiles
Profiles10 records
Chazey Partners funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Chazey Partners M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Chazey Partners
What does Chazey Partners do?
Chazey Partners is a practitioner-led global management consulting firm delivering advisory and transformation services in Business Transformation, Shared Services/Global Business Services (GBS), Robotic Process Automation (RPA), Generative AI, and Enterprise Technology implementations. The firm also offers ChazeyFlex BPO, a flexible business process outsourcing model that lets clients select modular support from partial to full end-to-end operational delivery, with operations based in Bogota, Colombia.
Is Chazey Partners a public or private company?
Chazey Partners is a private company. It is classified as corporate owned and is currently operating.
When was Chazey Partners founded?
Chazey Partners was founded in 2006. It employs 1,001 to 5,000 people.
Where is Chazey Partners based?
Chazey Partners is headquartered in Campbell, United States, in the North America region.
How does Chazey Partners make money?
Three revenue lines are on record. Management Consulting & Advisory Services are the primary driver. The others are flexBPO Services and technology Implementation Services.
Who are Chazey Partners's main competitors?
Direct peers on record are Sutherland Global, Genpact, Teleperformance, Hexaware Technologies and Concentrix. Broad incumbents are EY (Ernst & Young), KPMG, Accenture, Wipro and Infosys (Infosys BPM).
Does Chazey Partners have an API?
No public API is recorded for Chazey Partners.
What industry is Chazey Partners in?
Chazey Partners's product category is Management Consulting. Its primary akta.pro industry code is BPAHACAB, Operations & Process Improvement Consulting, with a secondary code of BPAHAEAI, ERP, CRM & Enterprise Applications Consulting. Its NAICS code is 54161 and its SIC code is 8742.