Phone
phone GmbH is an Augsburg, Germany-based IT system house, founded in 1988, that delivers integrated voice (IP/SIP, Cloud PBX, UC), data (VPN, WLAN, VDSL), and security (fire alarm, video surveillance, intrusion detection) technology to mid-sized businesses, public sector organizations, and hotels in Bavaria.
- Company typePrivate
- Founded1988
- HeadquartersAugsburg, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
Phone firmographics
Firmographics- Name
- Phone
- Legal name
- phone GmbH
- Website
- https://phone-gmbh.de
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- phone GmbH is an Augsburg, Germany-based IT system house, founded in 1988, that delivers integrated voice (IP/SIP, Cloud PBX, UC), data (VPN, WLAN, VDSL), and security (fire alarm, video surveillance, intrusion detection) technology to mid-sized businesses, public sector organizations, and hotels in Bavaria.
- Ownership category
- akta.pro rank
Phone industry classification
Industry- Product category
- Unified Communications & Security Technology Services
- NAICS
- All Other Telecommunications (517810)
- SIC
- Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industries
- Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ)
Keywords
Where Phone is headquartered
LocationHeadquarters
- HQ city
- Augsburg
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
Phone business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Product Sales: Sale of hardware including IP telephone systems, switches, access points, video surveillance equipment, fire alarm systems, and end-user devices.
- Cloud/Telephony Services: Recurring subscription revenue from phone Cloud PBX, SIP Trunk solutions, and mobile SIM services, typically priced per workstation/month.
- Professional Services: Consulting, project planning, installation, configuration, user training, and ongoing maintenance/support services for communications and security systems.
- Service Contracts: Ongoing maintenance and support services provided via individual orders or service contracts, available 24/7 upon request.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Cloud PBX with fixed cost per workstation |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Phone product offering
Product offeringCore offering
phone GmbH is a German system house that sells, installs, and supports integrated voice communications, data communications, and security technology for mid-sized businesses and public sector organizations. Its portfolio spans VoIP/SIP trunking, cloud-based PBX, IP telephone systems, mobile integration, unified communications, WLAN and VPN networking, fire alarm systems, video surveillance, and intrusion detection, delivered with consulting, installation, training, and 24/7 managed service support.
Product overview
phone GmbH is a system house offering integrated communications and security technology solutions. Their product portfolio is organized into four main areas: Sprachkommunikation (Voice Communications) including VoIP/SIP trunk connections via SIP by phone, IP telephone systems, cloud-based phone Cloud PBX, mobile solutions (phone Mobil SIM), unified communication (phone UC), conference systems, and hotel solutions; Datenkommunikation (Data Communications) covering Homeoffice 2.0, VDSL internet access, site networking, VPN solutions, WLAN solutions, IT infrastructure, and point-to-point radio; Sicherheitstechnik (Security Technology) including fire alarm systems, video surveillance, and intrusion detection; and alert & service solutions including alarm management, crisis coordination, and technical monitoring. Key branded products include SIP by phone (SIP trunk solution), phone Cloud PBX (cloud telephony), phone Mobil SIM (mobile integration), and phone UC (unified communication with Standard and Advanced tiers). Contact Connect enables CRM/ERP integration. The company serves small-to-medium enterprises and public sector clients up to approximately 500 employees in the Augsburg region.
Differentiator
Problem solved
Functional benefit
Brands
- phone Cloud PBX: Cloud-based telephone system solution offering hosted voice services with fixed-cost-per-seat pricing, unified communications features, and 24/7 reliability.
- phone Mobil SIM
- phone UC
- SIP by phone
- phone alert & service
- phone WLAN
- phone VDSL
- Homeoffice 2.0
- Coligo Desktop
- Coligo Mobil
Products and services
- phone Cloud PBX Cloud-based hosted telephone system providing VoIP telephony for businesses with features including team functions, time- and location-based routing, IVR, ACD, and plug-and-play device provisioning, billed at a fixed monthly cost per workstation.
- SIP by phone IP-SIP trunk solution connecting existing telephone systems to phone's communication platform, enabling cost savings by eliminating analog and ISDN lines while retaining existing phone numbers and features.
- phone Mobil SIM Mobile SIM solution integrating fixed-line and mobile telephony, allowing employees to be reachable on their mobile device under their business landline number with intelligent routing and multi-number capability on a single SIM card.
- phone UC (Unified Communication)
- IP Telephone Systems IP-based telephone systems offered in partnership with Mitel and Panasonic, covering hybrid systems through advanced IP communication servers and software solutions for businesses.
- Fire Alarm Systems (Brandmeldeanlagen) Fire detection and alarm systems planned and implemented by phone GmbH for early fire detection to minimize damage in business and public-sector premises.
- Video Surveillance (Videoüberwachung) Video surveillance solutions planned and installed by phone GmbH according to specific customer requirements for business and public-sector sites.
- Intrusion Alarm Systems (Einbruchmeldeanlage) Intrusion detection systems with components including sensors, alarm generators, and central control units, installed by phone GmbH to protect business premises.
- phone alert & service Alert and service solutions including alarm management, crisis coordination, and technical monitoring with interface connections to machines and subsystems, designed for simplicity in emergency situations.
- Hotel Solutions (Hotel-Lösungen) Complete hotel telephony solution including room telephones, maid service function, integrated billing system, and straightforward guest communication tailored to the hospitality industry.
- Homeoffice 2.0 Plug-and-play home office solution with VPN connectivity providing secure, stable, and fast access to company resources for remote and distributed workforces.
- Conference Systems (Konferenzsysteme) Audio and video conference solutions enabling remote meetings, presentations, and collaboration for business customers.
- phone VDSL VDSL internet access solutions with optional LTE fallback for reliable business connectivity.
- Site Networking (Standortvernetzung) Solutions for securely connecting multiple business locations via VPN tunnels with redundant connections.
- VPN Solutions (VPN-Lösungen) VPN solutions for connecting branch offices, individual workstations, and mobile employees securely with headquarters.
- WLAN Solutions (WLAN-Lösungen) WLAN solutions including guest WiFi, outdoor WLAN, and integration with existing telephone systems for business customers.
- IT Infrastructure (IT-Infrastruktur) IT infrastructure solutions including managed and unmanaged switches, PoE switches, UPS systems, and server cabinets for business customers.
- Point-to-Point Radio (Richtfunk) Point-to-point microwave radio solutions for connecting business locations that lack terrestrial fiber or copper infrastructure.
- Media Gateway Media Gateway solution enabling legacy ISDN telephone systems to become SIP-capable for modern IP telephony without full replacement.
- Professional Services & Service Contracts Consulting, project planning, installation, configuration, user training, and ongoing 24/7 maintenance and support services delivered via individual orders or recurring service contracts for communications and security systems.
Quantifiable outcome
- Cost savings through SIP trunk migration eliminating ISDN line fees
- +2 more outcomes
Companies that use Phone
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
Phone technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Phone partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- MitelcoreTechnology partnership for IP telephone systems. phone GmbH is a Mitel partner offering MiVoice Office 400 and Mitel One unified communications solutions. The partnership provides business communications platforms with voice, video, text, and web integration.
- PanasoniccoreTechnology partnership for IP telephone systems. Although Panasonic has discontinued its distribution, phone GmbH continues to provide maintenance, support, and replacement parts for existing Panasonic systems.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
Phone competitors and assessment
Company assessmentBroad incumbents
- RingCentral: Global cloud communications leader offering UCaaS, CCaaS, and CPaaS across multiple geographies, including expanding presence in Germany. Larger, cloud-native incumbent threatening regional players like phone GmbH with self-service onboarding and broader feature sets.
- Avaya: Global enterprise UC and contact-center vendor with a partner/reseller channel and cloud offerings (Avaya OneCloud). Comparable in the IP-PBX and UC functionality phone GmbH delivers to its customers, though at much larger scale and broader enterprise focus.
- Deutsche Telekom: Incumbent German carrier and ICT provider offering IP voice, UC, and managed communications services to enterprise and SME. Phone GmbH is a listed partner of Deutsche Telekom for carrier services, while also competing with it for end-customer telephony budgets.
- 8x8: Global cloud UCaaS/CCaaS provider with European expansion targeting mid-market and enterprise. Comparable in product functionality (cloud PBX, UC, contact center) and increasingly overlapping with phone GmbH's Mittelstand/enterprise accounts in Germany.
Others
- Mitel: Core technology partner of phone GmbH for MiVoice Office 400 and Mitel One. Mitel also sells directly into German enterprises via its own channel, making it both enabler and indirect competitor for phone GmbH's customer base.
Direct peers
- 3CX: Global software-based PBX and UC platform sold through a partner/reseller channel. Same delivery model — system houses like phone GmbH — and same target customers, representing direct competitive pressure on phone GmbH's Mitel-based stack.
- STARFACE GmbH: German VoIP/UC system house distributing a proprietary IP-PBX and cloud PBX to Mittelstand customers via partner channels. Highly comparable business model — regional German PBX/UC specialist serving SMBs with bundled telephony and partner-led sales.
- Swyx (Enreach): European UCaaS provider (Swyx brand, part of Enreach) offering cloud PBX and unified communications to SMBs and mid-market, with strong presence in Germany. Competes head-on with phone GmbH in Mittelstand UC, with broader geographic reach.
- NFON AG: Munich-headquartered cloud telephony provider targeting European SMBs and Mittelstand with Cloud PBX, UC, and contact-center solutions. Directly comparable to phone GmbH's Cloud PBX offering and Mittelstand customer profile, though at significantly larger scale.
Regional players
- Plusnet (QSC AG): German business telecom provider (formerly QSC, now under Plusnet/Telekom) offering IP voice, SIP trunk, and UC services to German SMEs. Comparable product set and Mittelstand focus; serves a national footprint where phone GmbH is regional.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Phone social profiles
Digital presencePhone financial estimates
Financial estimateRevenue estimate
Valuation estimate
Phone leadership team
Management profileNumber of profiles
Profiles2 records
Phone funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Phone M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Phone
What does Phone do?
phone GmbH is a German system house that sells, installs, and supports integrated voice communications, data communications, and security technology for mid-sized businesses and public sector organizations. Its portfolio spans VoIP/SIP trunking, cloud-based PBX, IP telephone systems, mobile integration, unified communications, WLAN and VPN networking, fire alarm systems, video surveillance, and intrusion detection, delivered with consulting, installation, training, and 24/7 managed service support.
Is Phone a public or private company?
Phone is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Phone founded?
Phone was founded in 1988. It employs 11 to 50 people.
Where is Phone based?
Phone is headquartered in Augsburg, Germany, in the Europe region.
How does Phone make money?
Four revenue lines are on record. Product Sales are the primary driver. The others are cloud/Telephony Services, professional Services and service Contracts.
Who are Phone's main competitors?
Broad incumbents on record are RingCentral, Avaya, Deutsche Telekom and 8x8. Mitel is listed as an others. Direct peers are 3CX, STARFACE GmbH, Swyx (Enreach) and NFON AG. Plusnet (QSC AG) is listed as a regional player.
Does Phone have an API?
No public API is recorded for Phone.
What industry is Phone in?
Phone's product category is Unified Communications & Security Technology Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAIAHAF, Contact Center (CCaaS) & Customer Engagement Voice. Its NAICS code is 517810 and its SIC code is 7385.