Newport Mental Health

What Newport Mental Health does

Newport Mental Health (legally Newport County Community Mental Health Center, Inc.) is a 501(c)(3) nonprofit community behavioral health organization founded in 1964 and headquartered in Middletown, Rhode Island. It serves as the community mental health authority for Newport County's roughly 85,000 residents across Middletown, Newport, Portsmouth, Tiverton, Little Compton, and Jamestown. The organization is the first Certified Community Behavioral Health Clinic (CCBHC) in Rhode Island, a federal designation it has held since 2018, and maintains a Joint Commission gold seal of accreditation.

The organization delivers an integrated portfolio of mental health, substance use, and crisis services across more than 30 programs. Core service lines include 24/7 crisis intervention (helpline, mobile crisis response, Mobile Response and Stabilization Services), outpatient therapy and psychiatric services for children, adolescents, adults, older adults, and veterans, evidence-based modalities (CBT, DBT, IDDT, IICAPS, Seven Challenges, RAISE/Consolidated Specialty Care), residential housing (Anita Jackson House, Freedom Apartments), and the Rhode Island Outreach (RIO) street-engagement program launched in 2023. Distribution is multi-modal: walk-in Open Access at 42 Valley Road (Monday-Friday 9am-2pm), telehealth video visits, school-based clinicians in all 12 Newport County schools, and street teams operating from equipped vans. Co-located primary care with CODAC and EBCAP provides integrated physical-behavioral healthcare.

Revenue mechanics combine Medicaid and commercial insurance reimbursement, federal CCBHC funding, state appropriations, and philanthropic donations - with more than 67% of care cost covered by charitable giving and grants. A sliding fee scale (down to $0 per qualifying client) supports access, and more than $1.2M in no-cost care is provided annually. The organization operates from a principal facility at 42 Valley Road, Middletown, RI, with satellite offices in Newport, and is led by President & CEO Dayna Gladstein alongside a C-suite that includes a CMO (MD/PhD), CCO (MSW/LCSW), COO, CQO (MBA), VP of IT, VP of Finance (MBA), VP of Strategic Operations (MPA), and Director of HR.

Name

Newport Mental Health

Legal name

Newport County Community Mental Health Center, Inc.

Website

https://newportmentalhealth.org

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

101–250 employees

Short description

Newport Mental Health is a Certified Community Behavioral Health Clinic (the first in Rhode Island) providing outpatient therapy, psychiatry, 24/7 crisis response, substance use treatment, and street outreach to the roughly 85,000 residents of Newport County across all age groups.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (62322)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industry

Residential Mental Health Treatment Centers (HLAFACAC)

Keywords

• Behavioral health services
• Mental health treatment
• Substance use treatment
• Crisis intervention services
• Community mental health

Headquarters

HQ city

Middletown

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Insurance Reimbursement: Accepts all state and commercial insurance plans along with Medicaid for behavioral health and substance use services
2. Donations and Grants: More than 67% of vital care is dependent on grant funding and donations from individuals, businesses, and organizations. 501(c)3 charitable nonprofit organization.
3. Sliding Scale Fees: Provides no-cost care to individuals and families; sliding fee scale down to $0 for those who qualify based on income and family size

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Newport Mental Health is a Certified Community Behavioral Health Clinic (CCBHC) that delivers mental health and substance use services to residents of Newport County, Rhode Island. Its core offerings include 24/7 crisis intervention (helpline and mobile response), outpatient therapy, psychiatric services, intensive in-home child and adolescent care, substance use treatment, supported housing, and community outreach programs. Services are offered on a sliding-fee scale with same-day walk-in access, and care is coordinated across behavioral, physical, and social support needs.

Product overview

Newport Mental Health is a Certified Community Behavioral Health Clinic (CCBHC) offering a comprehensive portfolio of mental health and substance use services through multiple interconnected programs. The organization provides crisis services (24/7 helpline, mobile crisis response, MRSS), children and teens services (outpatient therapy, IICAPS, Healthy Transitions), young adult services, adult programs (Whole Person Care, ACT, IHH), older adults care, substance use treatment (IOP, IDDT), veterans services, residential housing (Anita Jackson House, Freedom Apartments), Rhode Island Outreach (RIO) community program, and Telehealth/video sessions. Services are delivered through an integrated care model emphasizing person-centered recovery, with same-day walk-in access available Monday-Friday. The CCBHC model enables whole-person care coordination across behavioral health, physical health, and social support services.

Differentiator

Problem solved

Functional benefit

Products and services

• Crisis Services 24/7 crisis intervention including the crisis helpline (988 / (401) 846-1213 option 1), mobile crisis response, Mobile Response and Stabilization Services (MRSS), Open Access walk-in services, and post-crisis stabilization for residents of Newport County.
• Children and Teens Services

Quantifiable outcome

• More than $1.2 million in no-cost care provided annually
• +3 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

20 partnerships are on record, tiered core and minor.

• Joint CommissioncoreOthersAccreditation body providing gold seal accreditation; nation's oldest and largest standards-setting and accrediting body in healthcare
• Horizon Healthcare PartnerscoreOthersPartnership for healthcare coordination and integrated services
• Integrated Healthcare PartnerscoreOthersPartnership for integrated healthcare services
• SUMHLC (State Universities Mental Health Leadership Coalition)minorOthersCoalition for mental health leadership and advocacy
• National Council for Mental WellbeingcoreOthersNational membership organization supporting mental health organizations; endorsing Ensuring Excellence in Mental Health Act
• No Wrong DoorcoreOthersSystem of care ensuring individuals can access services through any entry point without wrong door
• RI CoalitionminorOthersRhode Island coalition for coordinated care
• Horizon PharmacyminorOthersPharmacy partnership for medication services
• CODACcoreStrategic or Co-development PartnerPartnership providing primary care services to clients with serious mental illness and/or serious substance use disorders. Primary care center located at 65 Valley Road in Middletown.
• EBCAP (East Bay Center for Behavioral Health)coreStrategic or Co-development PartnerPartnership providing primary care services to clients; co-located in Newport Mental Health facility one day per week
• Newport Housing AuthoritycoreImplementation/ SI/ Consulting PartnerHousing support services coordination for at-risk clients
• McKinney Shelter / 50 Washington Square ApartmentscoreImplementation/ SI/ Consulting PartnerCoordination for housing support and shelter services
• Pediatric Anxiety Research Center (PARC) at Bradley HospitalcoreStrategic or Co-development PartnerPartnership on IMPACT Rhode Island Anxiety/OCD Study delivering exposure-based CBT to children 5-18 with anxiety and OCD
• PACE (Program of All-inclusive Care for the Elderly)minorOthersPartnership for elderly care coordination
• Dr. Martin Luther King Jr. Community CenterminorOthersCommunity partnership for coordinated services
• Child & Family ServicesminorOthersPartnership for child and family services coordination
• The Seven Challenges ProgramcoreTechnology or IntegrationLicensed provider of The Seven Challenges Program, an evidence-based counseling program for adolescents and young adults navigating substance use
• Newport Police DepartmentcoreStrategic or Co-development PartnerCo-response partnership with Emergency Services and RIO teams responding to mental health calls; collaboration through Situation Table
• Middletown Police DepartmentcoreStrategic or Co-development PartnerPartnership through Situation Table and proactive prevention of mental health crises
• Situation TablecoreStrategic or Co-development PartnerCross-agency coordination meeting bringing together first responders and service providers to coordinate care for individuals with known and ongoing needs

Scale indicators10 records

Recent moves14 records

Expansion highlights6 records

Direct peers

• The Providence Center: A Rhode Island-based community mental health center also certified as a CCBHC, offering outpatient behavioral health, substance use treatment, crisis services, and housing support. Most directly comparable peer as a fellow CCBHC serving a Rhode Island population with a similar integrated service mix.
• Thrive Behavioral Health: Rhode Island community mental health provider delivering outpatient therapy, substance use treatment, psychiatric services, and 24/7 crisis response. Closely comparable in service portfolio and regional scope within Rhode Island.
• Gateway Healthcare: Rhode Island-based behavioral health organization providing outpatient mental health, substance use, and crisis services across the lifespan. Direct peer operating the same community mental health center model in overlapping Rhode Island geography.
• Community Care Alliance: Rhode Island nonprofit providing behavioral health, substance use, housing, and community support services. Direct peer with comparable mission, funding model, and integrated service approach.
• Family Service of Rhode Island: Rhode Island nonprofit offering behavioral health, family counseling, youth services, and community-based programs. Comparable as a similarly sized Rhode Island behavioral health nonprofit serving overlapping populations.
• Stanley Street Treatment and Resources (SSTAR): Massachusetts and Rhode Island behavioral health and substance use provider with outpatient, IOP, and residential programs. Comparable in substance use focus, evidence-based programming, and multi-site community mental health model.
• Chestnut Health Systems: Illinois-based CCBHC providing outpatient mental health, substance use, crisis, and housing services across multiple counties. Strong comparable as a CCBHC-led community mental health organization with similar integrated portfolio and demographic reach.
• La Frontera Arizona: Arizona-based CCBHC and community behavioral health provider offering crisis, outpatient, substance use, and housing services. Comparable as a federally recognized CCBHC with whole-person integrated care model.

Regional players

• Arbour Health System: Massachusetts-based behavioral health system providing inpatient psychiatric, outpatient, and crisis services. Comparable in behavioral health service mix, though operates primarily in Massachusetts and at greater scale.

Broad incumbents

• Wellpath: National behavioral and correctional healthcare provider delivering mental health, substance use, and crisis services across justice and community settings. Comparable in the community-based mental health and crisis response domain, but operates at significantly greater scale and with a for-profit model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/nccmhc
• LinkedInlinkedin.com/company/newport-county-community-mental-health-center
• Instagraminstagram.com/newportmentalhealth_ri
• Xx.com/nccmhc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Newport Mental Health