Bilytica (SaaS, AI, Analytics)

What Bilytica (SaaS, AI, Analytics) does

Bilytica is a Riyadh-headquartered enterprise AI company founded in 2014 by Sajjad Hussain, with Co-Founder & Global CEO Usman Ahmad. It sells an Arabic-first Enterprise AI Suite spanning six core solution areas — Conversational AI / Agentic AI, Voice & Video AI Agents, Data Engineering, Analytics & BI, Predictive & Generative AI, and Data Governance — supplemented by a broad catalogue of vertical modules for banking (fraud detection, instant KYC/AML, churn prediction, underwriting), healthcare (diagnostic assistant, predictive patient analytics, drug discovery), insurance (claims processing), and manufacturing (quality AI). Its underlying technology combines proprietary Arabic NLP fine-tuned on MSA and Gulf/Najdi/Hijazi dialects with voice/video AI, predictive ML, and a data lakehouse architecture deployable on Databricks, Snowflake, or Microsoft Fabric, with sovereign in-Kingdom hosting available across STC Cloud, Oracle KSA, Azure KSA, AWS Bahrain/Dammam, and Google Cloud Dammam.

The company serves 200+ to 600+ enterprise customers across banking, healthcare, government, telecom, retail, energy, manufacturing, and other verticals in Saudi Arabia and the wider GCC, reporting 600+ million AI interactions processed annually and named customer logos including Al Rajhi Bank, SNB Wealth, Riyad Bank, KFSH&RC, Cleveland Clinic Abu Dhabi, and Saudi German Health. Pricing is published in Saudi Riyals and runs from SAR 35,000 two-week discovery sprints to SAR 90,000–250,000 production AI chatbots or voice agents, SAR 180,000 BI platforms, and SAR 250,000+ enterprise data lakehouse deployments, with multi-year enterprise contracts and professional services engagements layered on top. Go-to-market is direct enterprise field sales supported by dedicated solutions architects, complemented by inside sales and a self-serve WhatsApp/email funnel, with regional offices in Melbourne, Lahore, and Madrid in addition to the Riyadh headquarters.

Bilytica is an SDAIA strategic partner aligned with Saudi Vision 2030, and has accumulated an unusually comprehensive compliance posture including ISO 27001/27017/27018/27701/9001/20000, SOC 2 Type 2, PDPL, GDPR, HIPAA, SAMA Cyber Security Framework, and NCA Essential Cybersecurity Controls. No funding rounds, revenue figures, or institutional investors have been publicly disclosed, and the company remains privately held under its founders.

Name

Bilytica (SaaS, AI, Analytics)

Legal name

Bilytica

Website

https://bilytica.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Bilytica is a Saudi Arabia-headquartered, Arabic-first enterprise AI company offering conversational chatbots, voice/video AI agents, data engineering, BI dashboards, predictive analytics, and data governance to 200+ enterprise customers across banking, healthcare, government, and other verticals in MENA and globally.

Ownership category

akta.pro rank

Product category

Enterprise AI Platform

NAICS

Software Publishers (51321), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Augmented Analytics & AI-Assisted BI (NLQ/NLG, Insights) (HDAEAMAD)

akta.pro secondary industries

Business Intelligence, Reporting & Visualization Services (BPAEAHAD), Dashboarding & KPI/Performance Management (HDAEAMAF), Data Platform, BI & Analytics Integration (BPAEAAAI)

Keywords

• Conversational AI platform
• Enterprise data analytics
• Arabic NLP solutions
• Predictive analytics software
• Voice AI agents

Headquarters

HQ city

Lahore

HQ country

Pakistan

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Professional Services: Discovery sprints, strategy consulting, and implementation services billed as one-time projects
2. Subscription Services: Production AI chatbot and voice agent services billed on subscription basis with ongoing support and maintenance
3. Platform Licensing: BI & analytics platform and data lakehouse licensing as annual subscriptions

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

Bilytica is a Saudi Arabia-headquartered enterprise AI and data analytics company that builds and sells an Arabic-first AI platform comprising six core solution areas: Conversational AI/Agentic AI chatbots, Voice and Video AI Agents, Data Engineering (data lakehouse), Analytics and BI, Predictive and Generative AI, and Data Governance. It delivers these solutions to enterprise customers across banking, healthcare, government, retail, telecom, energy, and manufacturing sectors in Saudi Arabia and the wider GCC.

Product overview

Bilytica is an Arabic-first enterprise AI and data analytics platform offering a unified portfolio of six core solutions: Conversational AI/Agentic AI (chatbots and automation workflows), Voice & Video AI Agents (sovereign voice and video AI), Data Engineering (lakehouse and ETL pipelines), Analytics & BI (business intelligence dashboards), Predictive & Generative AI (ML models and GenAI), and Data Governance (NDMO/PDPL compliance). The platform is built for enterprise customers across banking, healthcare, government, retail, telecom, energy, and manufacturing sectors in Saudi Arabia and the wider GCC. Key differentiators include native Arabic NLP supporting 15+ dialects, sovereign in-Kingdom deployment with PDPL compliance, pre-built industry-specific AI models, and integration with WhatsApp Business, Salesforce, SAP, and other enterprise systems. Pricing ranges from SAR 35,000 discovery sprints to SAR 250,000+ enterprise data platforms, with typical deployment in 2-6 months.

Differentiator

Problem solved

Functional benefit

Products and services

• Conversational AI / Agentic AI
• Voice & Video AI Agents
• Data Engineering
• Analytics & BI
• Predictive & Generative AI
• Data Governance
• AI Fraud Detection Engine
• Instant KYC/AML Pipeline
• Claims Processing AI
• AI Diagnostic Assistant

Quantifiable outcome

• 92% call automation rate achieved for enterprise customers
• +2 more outcomes

Named customers9 records

Segments12 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

AI capability17 records

Feature8 records

Partnerships

One partnership is on record.

• SDAIA (Saudi Data & AI Authority)coreStrategic or Co-development PartnerStrategic partnership with Saudi Data & AI Authority supporting national Vision 2030 AI initiatives. Bilytica's Arabic-first AI platform aligns with Saudi Arabia's AI strategy and PDPL compliance requirements for government and enterprise digital transformation projects.

Scale indicators5 records

Recent moves1 record

Expansion highlights6 records

Emerging players

• Dataiku: Dataiku is an enterprise AI and ML platform providing predictive analytics, NLP, and data preparation for regulated industries. It is an emerging-to-incumbent player whose predictive AI and NLP capabilities partially overlap with Bilytica's Predictive & Generative AI solutions for banking and healthcare.

Direct peers

• Yellow.ai: Yellow.ai is a global enterprise conversational AI platform offering multilingual chatbots and voice agents for customer service automation. It is directly comparable to Bilytica's AI chatbot and voice agent products for enterprise CX across multiple languages.
• Lucidya: Lucidya is an Arabic AI-powered customer analytics and social listening platform headquartered in Saudi Arabia. It competes directly with Bilytica in Arabic-first enterprise AI for customer engagement and analytics across MENA.
• Mozn: Mozn is a Saudi-based Arabic NLP and AI company providing enterprise compliance, fraud detection, and conversational AI solutions. It is a direct peer in the Arabic enterprise AI category serving regulated Saudi banking and government clients.
• Mawdoo3: Mawdoo3 is a leading Arabic AI and NLP platform based in the MENA region offering content, conversational, and enterprise AI capabilities. It is directly comparable as a fellow Arabic-first AI company serving enterprise and government clients in Saudi Arabia and the wider GCC.
• Kore.ai: Kore.ai is a global enterprise conversational AI and agentic AI platform serving banks, healthcare, and government with multilingual virtual assistants. It is directly comparable to Bilytica's Conversational AI and Voice AI Agent offerings for enterprise customer engagement.
• Haptik: Haptik is an enterprise conversational AI platform (now part of Reliance Jio) serving banking, telecom, retail, and travel with chatbots and voice assistants. Comparable to Bilytica in the enterprise conversational AI category with multi-channel deployments.

Broad incumbents

• Salesforce (Einstein): Salesforce Einstein offers CRM-native conversational AI, predictive analytics, and BI that Bilytica integrates with via Salesforce connectors. As a broad incumbent with deep enterprise penetration, it competes with Bilytica's banking and CRM-adjacent AI offerings.
• Microsoft Azure AI: Microsoft Azure provides Cognitive Services, Azure OpenAI, and Power BI with growing Arabic language support and a local Azure KSA cloud region. It is a broad incumbent competing with Bilytica across BI, conversational AI, and predictive analytics for the same enterprise customers.
• Databricks: Databricks is a leading data lakehouse and AI/ML platform used by enterprises globally. It is a broad incumbent whose lakehouse and MLflow components are integrated by Bilytica but also compete with Bilytica's Data Engineering and Predictive AI offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/bilytica-private-limited
• Xx.com/BilyticapvtLtd
• Facebookfacebook.com/263388897

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bilytica (SaaS, AI, Analytics)