What Informatix does

Informatix is a privately held, minority-owned government technology company founded in 1986 in San Francisco and now headquartered in Sacramento, California. The company designs, operates, and supports cloud-based payment processing, financial management, and financial-institution data matching (FIDM) systems used primarily by U.S. state child support enforcement agencies, with additional reach into broader state and local government IT consulting. Its flagship product is RAPID®, a patented, modular payment processing platform that handles the full child support payment lifecycle — mail opening, image capture, data recognition via the patented Intelligent Remittance Recognition (IRR) engine, collections, disbursements, document archiving (iDocStore), CRM, analytics, and an omnichannel payment portal (iPayOnline) with API-driven payment acceptance (iApprove). The portfolio was expanded in 2025 with iFMS, a cloud-native Financial Management System for Child Support Services agencies, and is rounded out by FIDM Solutions — the largest U.S. provider of multi-state financial-institution data matching — plus a Professional Services Group delivering IT consulting, cloud migration, and staff augmentation.

The technology stack is built cloud-native on AWS, including FedRAMP-compliant GovCloud, and is certified to FedRAMP, DoD SRG, PCI DSS Level 1, SOC 1/2/3, HIPAA, HITECH, and IRS 1075, supporting secure handling of sensitive financial and personal data. Informatix holds AWS Partner Network Select Tier status (August 2022) and operates with over a dozen AWS-certified staff. Scale indicators include $23B in child support payments processed annually, 23.75M payment transactions in 2019, $100B+ in financial assets located quarterly through FIDM, and a network of 13,000+ financial institutions reporting to 57+ state agencies across 36 states.

Informatix earns revenue through a mix of managed-services contracts (SDU payment processing operations), subscription/SaaS deployment (iFMS, RAPID® licensing), recurring data-matching services (FIDM to state agencies and financial institutions), and project-based professional services. Pricing is negotiated through competitive government procurement (RFPs) and facilitated by pre-established state contract vehicles (California CMAS, CalPERS, and MSAs in Kansas, Montana, Oregon, Pennsylvania, Washington, plus multiple California county/city MSAs). GTM is enterprise field sales directed at state and local government child support, revenue/taxation, and broader public-sector buyers, supplemented by conference presence at WICSEC, NCSEA, and ERICSA and AWS co-marketing. The company has been bootstrapped since 1986 under founder/CEO Raul Ocazionez, with no disclosed institutional funding, M&A, or restructuring activity.

Name

Informatix

Legal name

INFORMATIX, INC.

Website

https://informatixinc.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Informatix is a privately held government IT company that operates cloud-based child support payment processing (RAPID®), financial management (iFMS), and financial-institution data matching (FIDM) systems for state and local agencies across 36 U.S. states.

Ownership category

akta.pro rank

Product category

Government Child Support and Financial Management Software

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Bill Pay, Invoicing & Payables Platforms (BPAMAFAF)

akta.pro secondary industry

POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO)

Keywords

• Child support technology
• Government payment processing
• Financial management systems
• Financial data matching
• Government IT consulting

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. SDU Payment Processing Services: State Disbursement Unit (SDU) payment processing operations including collections, disbursements, and transaction processing for child support payments. Revenue generated through government contracts with 12 state SDUs.
2. FIDM Data Matching Services: Financial Institution Data Match services to 57 state agencies, matching account data with financial institutions to locate assets for unpaid debt including child support, taxes, and other obligations.
3. IT Consulting Services: Professional consulting services including project management, business analysis, software development, cloud migration, and staff augmentation provided to government agencies through contract vehicles.
4. iFMS Software Licensing: Licensing and SaaS deployment of the Financial Management System (iFMS) for child support agencies seeking to modernize financial operations.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Informatix provides cloud-based child support payment processing systems (the patented RAPID® platform), financial management software (iFMS), Financial Institution Data Match (FIDM) services, and IT consulting primarily for U.S. state and local government agencies. The company operates State Disbursement Units (SDUs) for 12 states and provides FIDM data matching services for 57 state agencies, processing billions of dollars in child support payments annually. All solutions are built on AWS FedRAMP-compliant cloud infrastructure with proprietary Intelligent Remittance Recognition (IRR) technology for automated payment processing.

Product overview

Informatix offers a platform-plus-modules product architecture centered on child support payment processing and financial management for government agencies. The core offerings include RAPID® (payment processing system) and iFMS (financial management system), supported by specialized modules for collections, disbursements, document management, analytics, and customer service. RAPID® handles the complete payment lifecycle from mail opening through disbursement, while iFMS provides real-time financial processing. The FIDM Solutions group delivers financial institution data matching services for debt collection. Consulting services round out the portfolio with project management, software development, and change management capabilities. The company serves state and local government agencies across 36 states with a focus on child support, government, and public sector markets.

Differentiator

Problem solved

Functional benefit

Brands

• iFMS (Informatix Financial Management System): Cloud-based financial management solution for Child Support Services (CSS) agencies, enabling modernization of core operations with modular, incremental approach.
• RAPID®
• FIDM Solutions
• iPayOnline
• iApprove
• iDocStore
• Parent Locate
• Professional Services Group (PSG)

Products and services

• RAPID® Payment Processing System State-of-the-art patented payment processing system for State Disbursement Units (SDUs) that processes child support collections from paper to electronic payments. RAPID® serves as a central processing hub that handles payment receipt, validation, reconciliation, suspense management, customer service, and data reporting. Includes sub-modules for capture (OPEX mail-open imaging), collections (IRR-powered automated data capture), iDocStore archiving, CRM, analytics, data interchange, web self-service, iPayOnline, and disbursement. First cloud-deployed SDU on AWS FedRAMP-compliant government cloud (Nevada, March 2018).
• iFMS (Informatix Financial Management System) Cloud-based, configurable financial management solution for Child Support Services agencies with modular, incremental deployment. Features real-time collections, disbursements, allocations, and distributions with knowledge-based AI for allocation and distribution automation. Supports configurable account mapping, OCSE federal reporting, and FedRAMP-compliant deployment on AWS government cloud. Enables agencies to modernize core financial operations without wholesale legacy rip-and-replace.
• FIDM Solutions (Financial Institution Data Match) The country's largest Financial Institution Data Match service, matching account data from 13,000+ financial institutions quarterly with state agencies to locate assets for unpaid child support, taxes, unemployment insurance debt, and other state obligations. Includes help desk support, outreach services, secure encrypted file transfer, data sharing, Parent Locate services (using ~300M records from DMV, food stamps, worker's compensation, correctional, and new hire/wage data), and automated lien and levy processing. Locates over $100B in financial assets every quarter.
• iApprove API Standalone API product that enables RAPID® (or third-party systems) to accept virtually any payment method including credit cards, debit cards, checks, eCheck/ACH, and cash. Normalizes payments from web, telephone, IVR, mobile, kiosks, and retail Point of Sale terminals into the RAPID® Capture processing pipeline for downstream validation and posting.
• Professional Services Group (PSG) Consulting Full range of IT consulting services including project management, business analysis, business process reengineering, software development, cloud computing, data analytics, procurement support, and organizational change management. Delivered to state and local government agencies via established contract vehicles (CMAS, MSAs) in California, Kansas, Montana, Oregon, Pennsylvania, and Washington. Has served 135+ projects across 7 states since 2005.

Quantifiable outcome

• 99.99% accuracy rate for payment identification
• +6 more outcomes

Named customers18 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability7 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core and supporting.

• Amazon Web Services (AWS)coreTechnology or Integration · 1 August 2022Informatix achieved AWS Partner Network (APN) Select Tier Partner status in August 2022. The partnership involves cloud native application development, cloud migration, and in-house product development on AWS Commercial and GovCloud. RAPID® solution is hosted on AWS FedRAMP-compliant government cloud platform. Informatix has over a dozen AWS certified individuals on staff and has delivered solutions to state and local government in 30 states and DC. AWS certifications include DoD SRG, FedRAMP, PCI DSS Level 1, SOC 1/2/3, HIPAA, HITECH, and IRS 1075 compliance.
• OPEX CorporationsupportingTechnology or IntegrationRAPID® Capture utilizes OPEX single-stage mail-open/image-capture products for converting physical paper into digital envelopes for processing.

Scale indicators16 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Conduent: Conduent is one of the largest government business process outsourcers in the U.S., with significant child support and government payment processing operations. It competes head-to-head with Informatix for state SDU contracts and FIDM-style data matching services.
• LexisNexis Risk Solutions: LexisNexis Risk Solutions provides large-scale data matching, identity, and asset location services that overlap directly with Informatix's FIDM offerings. Both serve state agencies seeking to locate debtor assets across financial institutions.
• Young Consulting: Young Consulting is a specialized child support services and software firm providing SDU processing and case management tools. It is a direct niche competitor to Informatix in the child support enforcement market.

Broad incumbents

• Tyler Technologies: Tyler Technologies is a major provider of software and technology services to state and local government agencies across justice, public safety, and human services. Its Odyssey and Microsoft Dynamics-based child support offerings compete directly with Informatix in state RFPs.
• Maximus: Maximus is a large government services and BPO firm operating across health, human services, and child support programs. It is a frequent competitor to Informatix for state-managed government IT modernization and program administration contracts.
• DXC Technology: DXC Technology is a global IT services giant with a sizeable U.S. public sector business delivering systems integration, application management, and cloud modernization—comparable to Informatix's Professional Services Group engagements with state agencies.
• Booz Allen Hamilton: Booz Allen Hamilton is a leading federal and state government IT consulting firm with deep human services and child support practice areas. It competes with Informatix's consulting arm for state modernization engagements.

Emerging players

• Equifax Workforce Solutions: Equifax Workforce Solutions operates the TALX data match service for unemployment, child support, and new hire data—directly comparable to Informatix's FIDM and Parent Locate capabilities, with a similar financial-institution reporting infrastructure.
• FIS (Fidelity National Information Services): FIS is a major fintech infrastructure provider serving banks, governments, and billers with payment processing technology. While not focused on child support, its bill payment and disbursement platforms overlap with what RAPID® and iFMS deliver to government agencies.
• Fiserv: Fiserv is a large fintech infrastructure and merchant acquiring provider with bill payment and disbursement capabilities used by governments and financial institutions. Its scale and omnichannel payment infrastructure are tangentially comparable to RAPID®'s omnichannel processing stack.

Market position

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/informatix-inc

Compliance14 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Informatix