What Tarrytown Expocare Pharmacy does

Tarrytown Expocare Pharmacy is a long-term care pharmacy exclusively serving individuals with intellectual and developmental disabilities (IDD) and behavioral health needs across more than 35 U.S. states. Founded in 2007 and headquartered in Austin, Texas, the company dispenses prescription medications and delivers clinical pharmacy services to IDD provider organizations, group homes, and residential settings, with an enterprise customer base that includes RHA Health Services, AHRC New York City, and Ray Graham Association. The company's core platform is the Expocare Portal — a 24/7 web resource for prescription management, automated alerts, report generation, lab result storage, medication holds, and order tracking — combined with specialized clinical workflows including calendar-style medication packaging, color-coded organization, eMAR integration, and IDD-specific audit reporting.

The business model is subscription/recurring pharmacy dispensing under negotiated, quote-based enterprise contracts with IDD provider organizations, complemented by event-driven and community-led go-to-market motions through multi-city IDD & Behavioral Health Symposiums, CE-eligible webinars, and participation in IDD-focused industry bodies such as ANCOR, DDNA, SPADD, NY Alliance, and CP State. The company reports a 97% annual contract renewal rate across its IDD agency customer base, indicating durable customer lock-in. Pricing is not publicly disclosed and is negotiated per customer based on volume, state, and service scope.

Ownership and strategic context: Sheridan Capital Partners invested in the company in January 2020; Carlyle completed a buyout from Sheridan in November 2025. Under Carlyle ownership, Tarrytown has pursued a programmatic M&A strategy — acquiring Greater Boston Long Term Care Pharmacy in December 2024 and Ohio-based Embrace Healthcare in April 2026 — alongside a March 2026 executive team expansion that added a CFO, Chief Growth Officer, VP of Strategy, and VP of Marketing to support national expansion. The company also operates wholly-owned subsidiaries retaining the Greater Boston and Embrace Healthcare brands.

Name

Tarrytown Expocare Pharmacy

Legal name

Tarrytown Expocare Pharmacy

Website

https://tarrytownexpocare.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

101–250 employees

Short description

Tarrytown Expocare Pharmacy is a long-term care pharmacy exclusively serving individuals with intellectual and developmental disabilities and behavioral health needs across more than 35 U.S. states, dispensing medications via the Expocare Portal and specialized packaging to enterprise IDD provider organizations.

Ownership category

akta.pro rank

Product category

Specialty Long-Term Care Pharmacy

NAICS

Pharmacies and Drug Retailers (456110)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG)

akta.pro secondary industries

Telepharmacy & Prescription Fulfillment Marketplaces (HLALALAF), Medication Setup & Organization (Pill Boxes/Dispill/Packaging) (HSABALAB)

Keywords

• Long-term care pharmacy
• IDD pharmacy services
• Behavioral health pharmacy
• Medication management
• Specialty pharmacy packaging

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Pharmacy Dispensing Services: Long-term care pharmacy providing prescription medications and pharmacy services to IDD provider organizations and group homes. Revenue generated through dispensing medications, with services tailored to individuals with intellectual and developmental disabilities and behavioral health needs.

Go-to-market motion3 records

Distribution channels1 record

Marketing channels7 records

Core offering

Tarrytown Expocare Pharmacy is a long-term care pharmacy exclusively serving individuals with intellectual and developmental disabilities (IDD) and behavioral health needs. It dispenses prescription medications and delivers them to provider organizations and group homes, with calendar-style packaging, color-coded organization, eMAR integration, and compliance reporting. The Expocare Portal provides 24/7 online access for prescription management, refills, alerts, and reports.

Product overview

Tarrytown Expocare Pharmacy operates as an IDD-exclusive pharmacy offering a unified portfolio of pharmacy services and the Expocare Portal as its primary digital platform. The core offering combines specialized medication management and delivery services for individuals with intellectual and developmental disabilities and behavioral health needs, supported by the Expocare Portal for real-time access to prescriptions, orders, reports, and clinical tools. The company serves providers across more than 35 states, focusing exclusively on the IDD and behavioral health community.

Differentiator

Problem solved

Functional benefit

Brands

• Expocare Portal: 24/7 online resource for IDD and behavioral health pharmacy services providing medication management, prescription access, order tracking, and reporting tools.

Products and services

• IDD & Behavioral Health Pharmacy Services Long-term care pharmacy services exclusively serving individuals with intellectual and developmental disabilities (IDD) and behavioral health needs, provided to provider organizations, agencies, and group homes across 35+ US states. Services include prescription dispensing, calendar-style medication packaging, color-coded organization, proactive prescriber coordination, national or local delivery, and compliance/audit reporting.
• Expocare Portal 24/7 secure online portal that enables IDD and behavioral health provider organizations to manage medication orders, track deliveries, view prescriptions, receive automated alerts, run reports, store lab results, place medication holds, and handle refills digitally. Access is provided to existing Tarrytown provider customers.

Quantifiable outcome

• 97% of IDD agencies renew their contracts with Tarrytown each year
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Polaris Pharmacy Services: Polaris is a closed-door long-term care pharmacy that also focuses heavily on the IDD and behavioral health population, providing specialized packaging, eMAR integration, and pharmacy services to group homes. It is the closest direct peer to Tarrytown Expocare given its near-identical customer segment and service model.
• Genoa Healthcare (now Custom Health): Genoa Healthcare, rebranded as Custom Health, is the largest behavioral health pharmacy in the US, providing on-site pharmacy services and medication management to mental health and IDD populations. Its behavioral-health-pharmacy focus, packaging solutions, and adherence programs overlap closely with Tarrytown's IDD/behavioral health mix.

Broad incumbents

• PharMerica: PharMerica is one of the largest institutional/LTC pharmacy operators in the US, serving skilled nursing, assisted living, and IDD/behavioral health facilities. It is a broad incumbent that overlaps with Tarrytown in the IDD segment but competes across many other verticals as well.
• Omnicare (CVS Health): Omnicare, owned by CVS Health, is a national LTC and specialty pharmacy that serves senior living, skilled nursing, and IDD/behavioral health populations. It competes broadly with Tarrytown on pharmacy services, packaging, and clinical programs but is part of a much larger retail/specialty portfolio.
• Guardian Pharmacy Services: Guardian Pharmacy is a major LTC pharmacy group with a multi-state footprint serving senior living, group homes, and IDD providers. It is a broad incumbent that competes with Tarrytown in the same end markets but is not exclusively IDD-focused.
• Synchrony Health Services: Synchrony Health Services is a pharmacy and clinical solutions company serving post-acute, senior living, and behavioral health populations including IDD. Its pharmacy offerings, including packaging and clinical programs, are directly comparable to Tarrytown's specialized pharmacy model.

Emerging players

• Avita Pharmacy: Avita Pharmacy is a national specialty pharmacy focused on 340B, HIV, HCV, and complex patient populations including behavioral health. Its specialty pharmacy capabilities and clinical adherence programs are comparable to Tarrytown's complex IDD and behavioral health workflow.
• CarePoint Partners: CarePoint Partners operates specialty and home-infusion pharmacies serving IDD, behavioral health, and post-acute populations. Its pharmacy and clinical services model, especially around complex care populations, has meaningful overlap with Tarrytown's service architecture.

Regional players

• Partners Pharmacy: Partners Pharmacy is a regional LTC and behavioral health pharmacy serving group homes and IDD providers across several states. Its IDD/behavioral health focus aligns with Tarrytown's core segment, though it operates on a smaller geographic scale.
• ProCare Pharmacy: ProCare Pharmacy provides LTC and specialty pharmacy services with a focus on IDD and behavioral health group homes. Its packaging, delivery, and clinical service model is similar to Tarrytown's, although its geographic footprint is more limited.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/tarrytown-expocare-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tarrytown Expocare Pharmacy