Jigsaw24
Jigsaw24 is a UK-based systems integrator and managed service provider specialising in multi-vendor enterprise IT with 30+ years of Apple ecosystem expertise. It serves commercial, education, media, and public sector clients with device management, security, lifecycle, and media workflow solutions.
- Company typePrivate
- Founded1994
- HeadquartersNutts Corner, United Kingdom
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Jigsaw24 does
Jigsaw24 (legal entity: Jigsaw Systems Ltd) is a UK-based systems integrator and managed service provider founded in 1994 by Roger Whittle, headquartered in Nottingham with a London office and a service centre in Nottingham. The company specialises in multi-vendor enterprise IT solutions with deep, 30+ year expertise in the Apple ecosystem, and holds unique status as the only UK business with all three top Apple accreditations. It serves commercial businesses, education institutions (schools, colleges, universities, education trusts), media and entertainment companies (broadcasters, production facilities, creative agencies), public sector bodies, and IT reseller partners across the UK, with named customers spanning NHSx, EasyJet, AA, Royal Opera House, IMG Studios, and Get Living.
The product architecture centres on a Device Management Service for unified endpoint management — covering zero-touch deployment, managed support, automatic patching, and optional endpoint security and privileged access extensions — underpinned by a proprietary tooling suite of Patch24 (macOS vulnerability management), Elevate24 (privileged access management aligned to Cyber Essentials), Cat24 (deployment scheduling for Apple and Wintel devices), Insights24 (cross-platform device analytics), and an API Integration Service that connects Jigsaw24 procurement/ticketing to customer systems. Specialist vertical offerings span Apple for Business adoption programmes, Cyber Security, Cloud/Infrastructure/Networking (AWS, Microsoft, Cisco, Acronis), Productivity and Collaboration (Teams/Zoom/Google Meet rooms), Device Lifecycle (procurement, staging, configuration, trade-in, recycling), and Media Solutions (Avid/EVS/EditShare workflows). The platform is multi-vendor (Apple, Microsoft, HP, Dell, Lenovo, Jamf, Adobe, SentinelOne, Acronis), with ITIL-governed service delivery certified to ISO 20000.
Jigsaw24 generates revenue across five streams: recurring managed IT services (per-device-per-month, e.g. Device Management Service from £25/device/month); hardware resale of Apple, HP, Dell, Microsoft, and other brands; professional services (consultancy, project management, training, implementation) on T&M or project basis; device lifecycle services (staging, deployment, repair, recycling); and device financing (interest-free agreements, payment deferrals, leaseback). Go-to-market is primarily an enterprise field sales motion with a consultative direct sales team, supported by inside sales for mid-market, a self-service e-commerce storefront (store.jigsaw24.com) for SMB and prosumer purchases, and an IT partner/reseller channel that resells Apple-centric managed services. Marketing combines content (blog, whitepapers, customer videos), events (Apple Distinguished School open days, MPTS, NAB Show, Adobe MAX), webinars, partner co-marketing, and earned media across LinkedIn, X, and YouTube.
Jigsaw24 firmographics
Firmographics- Name
- Jigsaw24
- Legal name
- Jigsaw Systems Ltd
- Website
- https://jigsaw24.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Jigsaw24 is a UK-based systems integrator and managed service provider specialising in multi-vendor enterprise IT with 30+ years of Apple ecosystem expertise. It serves commercial, education, media, and public sector clients with device management, security, lifecycle, and media workflow solutions.
- Ownership category
- akta.pro rank
Jigsaw24 industry classification
Industry- Product category
- IT Systems Integration and Managed Services
- NAICS
- Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Security Operations Center (SOC) as a Service (BPAEADAB)
- akta.pro secondary industry
- Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)
Keywords
Where Jigsaw24 is headquartered
LocationHeadquarters
- HQ city
- Nutts Corner
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Jigsaw24 business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Managed IT Services: Recurring managed service contracts covering device management, endpoint security, and IT support, typically billed per device per month or as a bundled monthly retainer.
- Hardware Sales: Procurement and resale of Apple, HP, Dell, Microsoft and other technology hardware to enterprise customers, including procurement portal services.
- Professional Services: Consultancy, project management, technical delivery, training, and implementation services billed on a project or time-and-materials basis.
- Device Lifecycle Services: Staging, configuration, deployment, repair, trade-in, and recycling services for endpoint devices across the device lifecycle.
- Device Financing: Flexible financing options for IT hardware including upfront payments, interest-free agreements, payment deferrals, tech buyback, and sale and leaseback arrangements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Device Management Service from £25 per device per month |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels9 records
Jigsaw24 product offering
Product offeringCore offering
Jigsaw24 is a UK systems integrator and managed service provider delivering IT solutions and services for creative professionals, media companies, education institutions, and enterprise customers. Core offerings include a managed Device Management Service for deployment, management, and security of endpoint estates, complemented by proprietary tools (Patch24, Elevate24, Cat24, Insights24, API Integration Service) and vertical solutions spanning Apple for Business, Cyber Security, Cloud/Infrastructure/Networking, Productivity and Collaboration, Device Lifecycle, and Media Solutions.
Product overview
Jigsaw24 is a UK-based systems integrator offering a comprehensive portfolio of IT solutions and services. The core offering centers on Device Management Service for unified endpoint management, supplemented by proprietary tools including Patch24 (vulnerability management), Elevate24 (privilege access management), Cat24 (deployment scheduling), Insights24 (device analytics), and API Integration Service. The company provides specialist vertical solutions across Apple for Business, Cyber Security, Cloud/Infrastructure/Networking, Productivity and Collaboration, Device Lifecycle, and Media Solutions. The architecture is platform-plus-modules, where the Device Management Service serves as the foundational managed service, with add-on tools and specialist vertical solutions extending capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Device Management Service All-encompassing managed service for enterprise IT covering deployment, management, and security of business endpoint estates; includes zero-touch deployment, remote support, password syncing, accredited engineer service desk, automatic patching, and optional endpoint security and privileged access management extensions.
- Apple for Business Solutions package for organisations adopting or expanding Apple device usage across the enterprise. Includes Apple Adoption pilot deployment, Apple Readiness Review in-depth assessment, and Apple Optimisation Review estate assessment.
- Patch24 Vulnerability update management tool for enterprise macOS environments that identifies, assesses, and applies security patches across device estates, with sandbox testing, postponed updates, user-driven installations, Do-Not-Disturb mode, and enhanced reporting.
- Elevate24 Privileged access management solution providing just-in-time elevated permissions for macOS systems, aligned with Cyber Essentials guidelines. Includes audit trails, custom policies, MFA options, and SIEM integration.
- Cat24 Device deployment scheduling tool that provides a streamlined deployment mechanism for mass device rollouts, whether one-time or recurring, supporting both Apple and Wintel devices, with a robust reporting engine for rollout status visibility.
- Insights24 Platform-agnostic device analytics and insights tool providing real-time visibility and in-depth reporting for managed device estates, supporting the Device Management Service.
- API Integration Service Set of API endpoints that integrate customers' procurement and ticketing systems with Jigsaw24 for smoother purchasing, support ticket management, and device retirement.
- Device Lifecycle Services End-to-end device lifecycle management service covering procurement portals, flexible financing options, trade-in programmes, staging and configuration, device deployment, repairs, and secure recycling for endpoint devices.
- Productivity and Collaboration Solutions Solutions covering user productivity tools, meeting room solutions (Microsoft Teams Rooms, Zoom Rooms, Google Meet), smart buildings, digital signage, creative collaboration tools, and hybrid working support.
- Cloud, Infrastructure and Networking Cloud, infrastructure, and networking solutions including IaaS, SaaS, and PaaS, cloud backup, disaster recovery, high availability, networking (WiFi, switching, firewalls, IoT), and server/storage solutions.
- Cyber Security Solutions Enterprise-grade security solutions including endpoint security, user and identity security, cloud security, device hardening, compliance (Cyber Essentials), audit and remediation, and data loss prevention.
- Media Solutions Media workflow solutions for broadcasters, live and post-production facilities, including pro audio, pro video editing, and specialist media workflow design and integration.
Quantifiable outcome
- Cut IT costs by 40% for Selbey Anderson
- +3 more outcomes
Companies that use Jigsaw24
Customer profileNamed customers17 records
Segments6 records
Ideal customer profiles6 records
Jigsaw24 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature5 records
Jigsaw24 partnerships and signals
Strategic signalPartnerships
25 partnerships are on record, tiered core, flagship and minor.
- EVScoreJigsaw24 and EVS announced a strategic partnership to modernise live production workflows for UK broadcasters, combining EVS' MOVE technology with Jigsaw24's systems integration expertise.
- MacStadiumcoreMacStadium and Jigsaw24 announced a strategic partnership to help organisations deploy and manage Apple devices and software at scale. The partnership combines MacStadium's Orka platform (automating and orchestrating macOS environments on demand) with Jigsaw24's over 30 years of experience as an Apple Premium Business Partner providing consulting and deployment services. Targets customers in finance, retail, transportation, media and entertainment, education, and technology sectors.
- AppleflagshipApple Premium Business Partner with over 30 years of experience. Jigsaw24 is the only UK business to hold all three top Apple accreditations. Provides Apple hardware procurement, deployment, management, and support services across enterprise, education, and public sector markets.
- MicrosoftcoreMicrosoft Solutions Partner with MSP certification. Provides Microsoft 365, Azure, Teams Rooms, and related Microsoft solutions as part of Jigsaw24's managed services portfolio.
- JamfcoreJamf Elite Partner and Certified Jumpstart Integrator providing Apple device management solutions. Jigsaw24 leverages Jamf for MDM deployment and management across Apple device estates.
- AdobecoreAdobe Platinum Reseller providing Adobe Creative Cloud, Adobe Sign, and Adobe Production workflows for creative and enterprise customers.
- AvidcoreAvid partner providing media workflow solutions including Pro Tools for the media and entertainment sector, supporting broadcast and post-production customers.
- HPcoreHP partner providing hardware procurement and lifecycle services, HP Amplify Power Services Partner status, for endpoint devices across customer estates.
- SentinelOnecoreSentinelOne partner providing endpoint protection and response solutions integrated into Jigsaw24's Device Management Service and cyber security offerings.
- MicrosoftcoreMicrosoft 365 and Azure integration for managed services delivery, security, and productivity solutions across customer estates.
- AWScoreAWS Partner status for cloud infrastructure, migration, and managed services leveraging Amazon Web Services cloud platform.
- CiscocoreCisco partner providing networking solutions including WiFi, switching, firewalls, and IoT infrastructure.
- AcroniscoreAcronis Platinum Partner providing cloud backup and disaster recovery solutions.
- DellminorDell partner providing hardware procurement and lifecycle services for endpoint devices.
- AutodeskminorAutodesk partner providing design and creative software solutions for creative and manufacturing customers.
- EIZOminorEIZO partner providing professional display solutions.
- WacomminorWacom partner providing creative input devices and solutions.
- LaCieminorLaCie partner providing external storage solutions.
- LenovominorLenovo partner providing endpoint hardware solutions.
- LogitechminorLogitech partner providing peripheral devices and collaboration hardware.
- SanDisk ProfessionalminorSanDisk Professional partner providing professional storage solutions.
- SynologyminorSynology partner providing NAS and network storage solutions.
- TargusminorTargus partner providing laptop cases and accessories.
- ASUSminorASUS partner providing computing hardware solutions.
- QuantumminorQuantum partner providing scale-out storage and archive solutions.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Jigsaw24 competitors and assessment
Company assessmentDirect peers
- Softcat: UK-listed IT reseller and managed services provider of similar size targeting enterprise, public sector, and education customers with multi-vendor hardware, software, and services portfolios. Directly comparable in go-to-market, customer mix, and breadth of vendor partnerships.
- SCC: UK and European IT services and solutions provider serving enterprise, public sector, and education with similar vendor breadth (Apple, Microsoft, HP, Cisco). Comparable customer mix and managed services orientation.
- XMA: UK-headquartered technology solutions provider with strong education and public sector presence, multi-vendor partnerships including Apple, and managed services offerings. Closely comparable in vertical mix and channel model.
- Bytes Technology Group: UK IT solutions and services provider with strong Apple, Microsoft, and security vendor relationships serving enterprise and public sector. Closest like-for-like comparable in product mix and UK enterprise focus.
- Trams: UK Apple Premium Reseller and IT services provider focused on education, creative, and SMB markets with hardware, MDM, and support offerings. Smaller in scale but overlapping target customers and Apple-centric positioning.
Broad incumbents
- Computacenter: Large UK-headquartered IT infrastructure integrator offering enterprise hardware, managed services, and professional services across Europe. Overlaps with Jigsaw24 on multi-vendor integration and managed services but at significantly larger scale.
- Capgemini: Global systems integrator and managed services provider with significant UK operations covering cloud, cyber, and workplace services. Competes with Jigsaw24 on large enterprise managed services and digital workplace deals, but at vastly larger scale.
- CDW (UK operations): Global IT solutions provider with substantial UK presence selling hardware, software, and integrated services to mid-market and enterprise. Competes with Jigsaw24 on hardware procurement and broader managed services outside Apple's niche.
- Insight Enterprises: Global IT solutions and services provider operating in the UK with hardware procurement, managed services, and cloud capabilities. Comparable at the broad IT solutions level though with much larger scale and a less Apple-focused brand.
Regional players
- Storm Technology: Ireland-based Apple-focused enterprise IT and managed services provider serving similar creative, education, and media end markets. Comparable in Apple specialism and managed services DNA, though operating in a different geography.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Jigsaw24 social profiles
Digital presenceJigsaw24 compliance and trust
Trust signalCompliance5 records
Jigsaw24 financial estimates
Financial estimateRevenue estimate
Valuation estimate
Jigsaw24 leadership team
Management profileNumber of profiles
Profiles3 records
Jigsaw24 subsidiaries and ownership
Company hierarchySubsidiaries1 record
Jigsaw24 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Jigsaw24 M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Jigsaw24
What does Jigsaw24 do?
Jigsaw24 is a UK systems integrator and managed service provider delivering IT solutions and services for creative professionals, media companies, education institutions, and enterprise customers. Core offerings include a managed Device Management Service for deployment, management, and security of endpoint estates, complemented by proprietary tools (Patch24, Elevate24, Cat24, Insights24, API Integration Service) and vertical solutions spanning Apple for Business, Cyber Security, Cloud/Infrastructure/Networking, Productivity and Collaboration, Device Lifecycle, and Media Solutions.
Is Jigsaw24 a public or private company?
Jigsaw24 is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Jigsaw24 founded?
Jigsaw24 was founded in 1994. It employs 251 to 500 people.
Where is Jigsaw24 based?
Jigsaw24 is headquartered in Nutts Corner, United Kingdom, in the Europe region.
How does Jigsaw24 make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are hardware Sales, professional Services, device Lifecycle Services and device Financing.
Who are Jigsaw24's main competitors?
Direct peers on record are Softcat, SCC, XMA, Bytes Technology Group and Trams. Broad incumbents are Computacenter, Capgemini, CDW (UK operations) and Insight Enterprises. Storm Technology is listed as a regional player.
Does Jigsaw24 have an API?
Yes. Jigsaw24 offers API endpoints that integrate with customers' existing procurement and support systems to enable purchasing, raising support tickets, and retiring devices. The API integrates ticketing and procurement systems with Jigsaw24's own systems for smoother operations. Developer documentation is at api.jigsaw24.com.
What industry is Jigsaw24 in?
Jigsaw24's product category is IT Systems Integration and Managed Services. Its primary akta.pro industry code is BPAEADAB, Security Operations Center (SOC) as a Service, with a secondary code of BPAKAHAA, Managed Security Services (MSSP) & 24/7 SOC Operations. Its NAICS code is 541512 and its SIC code is 7373.