ARC Systems

What ARC Systems does

ARC Systems is a UK-based managed IT service provider headquartered in Basildon, Essex, serving over 1,000 clients nationwide across SMEs, mid-market, enterprise, and regulated sectors such as NHS urgent care, pharmaceuticals, manufacturing, financial services, and law firms. Founded in the mid-1990s and backed by Beech Tree Private Equity since April 2023, the company delivers its services under the legal name Arc (UK) Systems Limited.

The company's core offering is organised around managed IT support, cloud services (Microsoft Azure, Microsoft 365, SharePoint, Azure Virtual Desktop), cybersecurity (Sophos MDR, firewall, antivirus, penetration testing, Cyber Essentials certification), data and AI services (Microsoft 365 Copilot, Dynamics 365 Copilot, Microsoft Purview, Power Platform), application services (Power Apps, Power Automate, Power BI, Power Virtual Agents), data protection (Veeam), networking, and consultancy. Arc holds Microsoft Gold Partner status (Small and Midmarket Cloud Solutions), Silver Cloud Platform and Collaboration and Content accreditations, and Sophos Platinum Partner status, alongside ISO 9001 and ISO 27001 certifications. The company owns and operates a Basildon data centre with upgraded infrastructure delivering a PUE of 1.08.

Arc operates a subscription-based managed services revenue model with quote-based pricing, distributing primarily through direct field sales, a customer portal, and a contact-form-led consultative sales motion. Growth is being pursued through a roll-up strategy — four acquisitions in 2025 (Perspicuity Ltd, Skye Cloud, Clear Thinking IT, and Nationwide IT Consultancy) — alongside proprietary product launches such as Arc Threat Lens, a dedicated Microsoft 365 Copilot services practice, and infrastructure expansion at the owned Basildon data centre.

Name

ARC Systems

Legal name

Arc (UK) Systems Limited

Website

https://arcsystems.co.uk

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

ARC Systems is a UK-based managed IT service provider delivering managed IT support, cloud, cybersecurity, and data/AI services built on the Microsoft and Sophos stacks to over 1,000 SME, enterprise, and healthcare clients nationwide.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI)

Keywords

• Managed IT services
• Cloud migration services
• Cybersecurity solutions
• Data protection services
• IT infrastructure support

Headquarters

HQ city

Basildon

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Managed IT Services: Ongoing, recurring managed IT support services for SMEs and enterprise clients, providing fully-managed IT with end-to-end coverage including helpdesk, infrastructure, security, cloud, and strategic consulting.
2. Cloud Services: Cloud solutions including Azure hosting, Microsoft 365 deployment, cloud migration, and cloud-based connectivity and voice solutions, delivered on a recurring subscription model.
3. Cybersecurity Services: Managed Detection and Response, Cyber Essentials certification, threat monitoring, and security consulting, typically sold as part of managed services packages.
4. Data & AI Services: Microsoft Power Platform implementation (Power Apps, Power Automate, Power BI), Microsoft Copilot integration, Microsoft Purview data governance, and AI integration consultancy.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

ARC Systems delivers managed IT support, cloud services (Microsoft Azure and Microsoft 365), cybersecurity (Sophos MDR, Cyber Essentials, Arc Threat Lens), data protection, networking and infrastructure services to UK SMEs and enterprise clients on recurring subscription contracts. Its technology stack is centred on the Microsoft ecosystem (Azure, M365, Power Platform, Copilot, Purview) and Sophos security, delivered via its own Basildon data centre and customer helpdesk.

Product overview

Arc Systems is an award-winning UK managed IT service provider (MSP) delivering a portfolio of technology services built around the Microsoft ecosystem. The core offering centres on managed IT services, cloud solutions (Microsoft Azure and Microsoft 365), cybersecurity (managed threat detection, Cyber Essentials certification), and data protection. These are complemented by application services (SharePoint, Power Platform including Power Apps, Power Automate, Power BI, Power Virtual Agents), data and AI services (Microsoft Copilot integration, Microsoft Purview governance), infrastructure, and networking and communications. The company operates its own Basildon data centre for colocation and cloud services. Through a series of acquisitions — Perspicuity Ltd (Microsoft 365 and Copilot specialist), Skye Cloud (cloud services), Clear Thinking IT (IT managed services), and Nationwide IT Consultancy (IT consultancy) — Arc has expanded its portfolio to cover the full spectrum from traditional IT infrastructure to modern AI-powered workplace solutions. Arc serves SMEs and enterprise clients across healthcare, financial services, law firms, charities, and manufacturing sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services
• Cloud Services
• Cybersecurity Services
• Arc Threat Lens
• Application Services
• Data & AI Services
• Data Protection
• Networking and Communications
• Infrastructure
• Consultancy Services
• Cyber Essentials Certification Support
• Microsoft Azure Services
• Microsoft Purview Services
• Power Platform Services
• Microsoft 365 Copilot Services
• Microsoft 365 Support

Quantifiable outcome

• 72% reduction in out-of-hours/on-call support escalations to clinicians
• +5 more outcomes

Named customers6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

AI capability12 records

Feature6 records

Partnerships

Eleven partnerships are on record, tiered minor and core.

• Every Child OnlineminorOthers · 22 January 2026Arc Systems partnered with Every Child Online, a registered charity tackling digital poverty by providing refurbished IT devices to disadvantaged children and schools. Arc donates old customer devices and equipment from its own data centre refresh to the charity, supporting both sustainability/ESG goals and digital inclusion.
• Skye CloudminorStrategic or Co-development Partner · 1 December 2025Arc Systems announced Skye Cloud as its latest acquisition. Skye Cloud is a UK-based cloud services provider. The acquisition expands Arc's cloud capabilities and client base.
• PREMA Racing / AcronisminorGTM or Marketing Partner · 3 November 2025Arc Systems entered into a three-year deal as a partner of global cyber protection leader Acronis and premier Italian motorsport team PREMA Racing. Arc provides its cyber protection services to the racing team as part of this partnership.
• PerspicuitycoreStrategic or Co-development Partner · 1 August 2025Arc Systems Group acquired Perspicuity Ltd, a leading Microsoft 365 partner specialising in SharePoint, automation, and Microsoft Copilot. This acquisition expanded Arc's capabilities as both an IT MSP and a Microsoft Modern Work specialist, enabling delivery of projects supporting employee workflows daily.
• Microsoft (Azure, Microsoft 365, Power Platform, Modern Work)coreTechnology or IntegrationArc Systems is a Microsoft Gold Partner (Small and Midmarket Cloud Solutions) with Silver Cloud Platform and Silver Collaboration and Content accreditations. Arc specialises in Microsoft Azure services, Microsoft 365, SharePoint, Power Platform (Power Apps, Power Automate, Power BI), Microsoft Copilot, and Microsoft Purview. The company delivers end-to-end Microsoft technology implementations for clients across cloud migration, AI integration, and data governance.
• SophoscoreTechnology or IntegrationArc Systems is a Sophos Platinum Partner and has won multiple Sophos awards including MSP Connect Excellence Award (4 consecutive years), Partner of the Year UK & Ireland (2021), and Managed Service Provider of the Year (2019). Arc uses Sophos security solutions including firewall, antivirus, MDR, and threat monitoring across its managed cybersecurity services.
• InfiniticoreImplementation/ SI/ Consulting PartnerInfiniti was appointed as the specialist data centre contractor for Arc's Basildon data centre upgrade following a competitive tender process. Infiniti designed and delivered the cooling, power, and DCIM infrastructure upgrade under a partnership model, led by Sam Raveendran (Arc Project Delivery Manager) and Pete Sands (Technical Director, Infiniti).
• Clear Thinking ITminorStrategic or Co-development PartnerArc Systems Group acquired Clear Thinking IT Limited, expanding its managed IT services footprint.
• Nationwide IT Consultancy Ltd (NITC)minorStrategic or Co-development PartnerArc Systems Group acquired Nationwide IT Consultancy Ltd (NITC), adding to the company's portfolio of acquired IT consultancies and expanding its capabilities and client base.
• Mid and North East Essex MindminorOthersArc Systems launched a charity partnership with Mid and North East Essex Mind (mental health charity) in 2018/2019, undertaking fundraising initiatives and volunteering activities. This was chosen by staff vote and supports the charity's work and campaigns.
• Rayleigh Boys FCminorOthersArc Systems sponsors Rayleigh Boys FC Under 11 Yellows team, providing branded kit with a modified Arc Systems logo. The Account Manager at Arc also serves as Head Coach of the team.

Scale indicators7 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Focus Group: UK-based managed services provider delivering cloud, connectivity, cybersecurity, and unified communications to SMEs and mid-market clients. Comparable in scale, customer profile, and full-stack managed IT services model.
• Bytes Technology Group: UK-based IT solutions provider and Microsoft-focused MSP serving mid-market and enterprise customers with software licensing, managed services, and cloud transformation. Highly comparable in customer profile (UK SMEs and mid-market), Microsoft ecosystem specialism, and recurring managed services revenue model.
• Littlefish: UK-based managed IT services and cybersecurity provider serving mid-market and enterprise customers with outsourced IT support, cloud, and security. Comparable in customer profile, managed IT support model, and UK mid-market positioning.
• ANS Group: UK-based cloud, digital transformation, and managed services provider with strong Microsoft Azure and Microsoft 365 capabilities, serving mid-market and enterprise. Comparable in Microsoft-led cloud and managed services proposition and PE-backed growth profile.
• Exponential-e: UK-based cloud, connectivity, and managed services provider operating its own network and data centre infrastructure, targeting enterprise customers. Comparable in combining owned infrastructure with managed cloud and security services for UK mid-market and enterprise.
• Trustmarque Solutions: UK IT services and managed services provider with strong Microsoft and cloud specialism, serving public sector and enterprise clients. Comparable in UK mid-market focus, Microsoft-led services portfolio, and recurring managed services motion.
• Daisy Corporate Services: One of the UK's largest independent managed services providers offering cloud, connectivity, security, and unified communications to mid-market and enterprise clients. Comparable in scope of managed IT, cybersecurity, and cloud services and in targeting UK businesses.

Broad incumbents

• Capita (Technology Services): Major UK outsourcing group with a technology services arm providing IT managed services, cloud, and digital transformation to enterprise and public sector clients. Comparable in UK IT managed services scope and Microsoft specialism but operates at vastly greater scale and broader scope than ARC.
• Softcat: Large UK IT infrastructure provider and Microsoft partner offering software licensing, hardware, and a growing managed services portfolio to organisations of all sizes. Comparable Microsoft ecosystem focus but operates at significantly greater scale across a broader portfolio than ARC.
• Computacenter: Large UK and European IT services provider offering managed services, workplace, security, and datacentre solutions to enterprise clients. Comparable in managed services and Microsoft capabilities but with a much larger, geographically diversified enterprise footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/arcuksystems
• Facebookfacebook.com/arcuksystems
• LinkedInlinkedin.com/company/arc-uk-systems-ltd

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries4 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ARC Systems