Innovsource Services

Name

Innovsource Services

Legal name

Innovsource Services Pvt. Ltd.

Website

https://innov.in

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Innovsource Services, founded in 2004 and headquartered in Mumbai, is an Indian workforce solutions provider delivering temp staffing, permanent recruitment, managed services, facility management, payroll, and HR technology to enterprise employers across 15+ industries through 30+ branches.

Ownership category

akta.pro rank

Product category

Workforce Staffing & Recruitment Services

NAICS

Temporary Help Services (56132), Professional Employer Organizations (561330), Computer Training (611420)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363)

akta.pro primary industry

Office & Administrative Temp Staffing (BPACACAA)

akta.pro secondary industries

Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops) (BPACAKAG), HRIS, Payroll & HR Operations Systems Training (EDABAIAI)

Keywords

• General staffing services
• Permanent recruitment services
• Facility management services
• Workforce management solutions
• Payroll management services

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices29 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. General Staffing / Temp Staffing: Revenue generated from providing temporary staffing solutions to clients across India. The company sources, deploys, and manages contingent workers on behalf of client organizations, handling payroll, compliance, and employee engagement. Services are priced based on the number of deployed associates.
2. Permanent Recruitment: Fee-based permanent placement services where the company charges a success fee upon successful placement of candidates in permanent roles. Covers RPO, Vendor-on-Premise, and project-based hiring.
3. Managed Services: Customised SLA-driven workforce solutions beyond just deploying manpower, including training, executing, and governing the workforce to ensure seamless project delivery. Revenue is generated through managed service contracts with enterprise clients.
4. Facility Management Services: Comprehensive facility management solutions including maintenance, security, cleaning, energy management, helpdesk, pest control, horticulture, and healthcare facility services. Revenue generated through facility management contracts covering operational sites.
5. NAPS Apprentice Program: Implementing the National Apprentice Promotion Scheme to provide Earn as You Learn opportunities. Acts as a cost-efficient hiring model for clients building entry-level workforce with minimal compliance risks.
6. Payroll Management Services: Standalone payroll management services offered to clients, streamlining employee salaries, benefits, and tax deductions with 100% compliance and reduced administrative burden.
7. HR Technology Services: Technology solutions including DigiTRAC, DigiONE, and attendance management offered as part of workforce management or as standalone services to clients.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Innovsource Services provides end-to-end workforce solutions to employers across India, including temporary/general staffing, permanent recruitment, managed workforce services, facility management, payroll management, NAPS apprentice hiring, and Freshers Connect campus hiring programs. The company deploys and manages 80,000+ associates across 600+ clients in 15+ industry sectors through a PAN-India branch network, supported by proprietary HR technology platforms (DigiTRAC, DigiONE, Infield, uReka, FM Learn) that automate onboarding, attendance, payroll, recruitment, and learning.

Product overview

Innovsource Services is a workforce solutions provider offering a platform-plus-modules architecture combining HR technology platforms with staffing services. Their core technology products include DigiTRAC (mobile-enabled employee self-service platform for HR workflows), DigiONE (enterprise talent management and vendor management solution), Infield (retail sales force automation), uReka (job search platform), and FM Learn (eLearning/skilling platform). These platforms integrate with their service offerings covering General Staffing, Managed Services, Permanent Recruitment, Facility Management, Payroll Management, NAPS Apprentice program, and Freshers Connect Program. The company operates across 15+ industry sectors in India, providing work to 80,000+ associates for 600+ clients.

Differentiator

Problem solved

Functional benefit

Brands

• DigiTRAC: Comprehensive mobile-enabled employee self-service platform for HR workflow management
• DigiONE
• Infield
• uReka

Products and services

• General Staffing (Temp Staffing) End-to-end staff augmentation solutions from PAN-India sourcing and deployment to payroll, compliance and benefits, employee engagement, with tech-enabled HR workflow automation. Designed for employers across India needing to flexibly scale their workforce.
• Permanent Recruitment Powerful and tech-savvy permanent recruitment solutions, including Search & Selection, Recruitment Process Outsourcing (RPO), Vendor-on-Premise, and Project Hiring, with added focus on business impact. For employers across BFSI, Industrial, Technology, Healthcare, Telecom, Ecommerce, Manufacturing, Construction, Agriculture and other sectors.
• Managed Services Customised, SLA-driven workforce solutions that go beyond deploying manpower to also include training, executing, and governing the workforce for a seamless project experience, delivering the advantages of staff augmentation with greater oversight and strategic value.
• Facility Management Services Customised and cost-effective solutions for managing buildings and infrastructure, encompassing maintenance, security, cleaning, energy management, helpdesk, office space management, pest control, and more. Certified under ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and OSHAS-18001:2007.
• Payroll Management Streamlining and automating the workflow of managing employee salaries, benefits, and tax deductions to ensure accurate and timely payroll processing, 100% compliance with regulations, and reduced administrative burden for client organizations.
• NAPS Apprentice Program Implements the National Apprentice Promotion Scheme (NAPS) to provide Earn-as-You-Learn opportunities for young talent while offering a cost-efficient hiring model for building entry-level workforce with minimal compliance risks for client organizations.
• Freshers Connect Program Campus hiring support program leveraging a network across India's colleges, with assisted campus hiring, assessment support, and managed campus hiring initiatives like "Flag," providing employers direct access to fresh graduate talent ready to contribute to their organization.
• DigiTRAC Comprehensive mobile-enabled employee self-service platform that simplifies the complete HR workflow of an associate from digital onboarding and KYC, geo-tagged attendance tracking, timesheets, claims and reimbursements, benefits, appraisals, and more, with an AI-powered helpdesk for query resolution.
• DigiONE Enterprise talent management solution that automates and streamlines end-to-end management of the associate landscape, with vendor management capabilities. Automates the HR workflow including demand management, hiring, digital onboarding, KYC, BGV, employee lifecycle management, attendance, leaves, reimbursements, compliance, helpdesk, performance and appraisals, and exit/final settlements.
• Infield Suite of Retail Sales Force and Marketing Automation Apps that automates end-to-end retail sales and marketing workflow, providing a bird's-eye view of operations across locations through continuous improvements and cutting-edge innovations.
• uReka Job platform app that helps emerging talent find their dream job by providing a wide variety of jobs across India with personalized job recommendations for freshers, helping candidates discover opportunities from entry-level to executive positions.

Quantifiable outcome

• Time-to-hire reduced significantly for clients using temporary staffing services
• +4 more outcomes

Named customers18 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature5 records

Partnerships

One partnership is on record.

• FirstMeridian GroupcoreStrategic or Co-development PartnerInnovsource is a part of FirstMeridian Group, a human resources investment platform formed by world-renowned investors. FirstMeridian provides end-to-end HR solutions and operates multiple brands including V5 Global, AGS, CBSI, and R-Labs. FirstMeridian provides work to 126,824 people who serve 1200+ clients across 3500+ locations through its branch network.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CIEL HR: India-focused staffing and HR services company offering temporary staffing, permanent recruitment, RPO, and HR technology. A closely comparable mid-sized domestic peer competing for similar enterprise and SME clients.
• Quess Corp: India's largest listed business services platform spanning staffing, facility management, payroll, and managed services. Closest direct competitor to Innovsource in both general staffing and integrated facility management (Quess Integrated FacilityMgmt vs Innovsource FMS).
• TeamLease Services: One of India's largest listed staffing and HR services companies offering temporary staffing, permanent recruitment, payroll, and apprenticeship services. Direct competitor to Innovsource with overlapping general-staffing and NAPS offerings across similar enterprise customer segments.
• V5 Global (FirstMeridian Group): Sibling brand within the FirstMeridian Group umbrella, offering security services, facility management, and staffing. Operates as a sister company to Innovsource under the same parent platform, with overlapping facility-management capabilities.
• Xpheno: Indian specialist staffing firm focused on technology, telecom, and engineering talent, with proprietary talent-matching platforms. Competes with Innovsource in the technology contract-staffing and permanent recruitment segment.

Broad incumbents

• ManpowerGroup India: Indian subsidiary of ManpowerGroup, providing contingent staffing, talent resourcing, and workforce solutions. Global incumbent competing in the same enterprise flex-staffing market as Innovsource.
• Randstad India: Indian operations of global staffing leader Randstad, offering temporary and permanent staffing, RPO, and HR solutions. Competes with Innovsource especially in IT, BFSI, and manufacturing staffing engagements.
• Adecco India: Indian arm of global staffing giant Adecco Group, providing temporary staffing, permanent placement, and workforce solutions. Larger global incumbent competing for the same enterprise BPO/manufacturing/BFSI flex-staffing RFPs as Innovsource.

Regional players

• GI Group (India operations): Italian-headquartered global staffing and HR services firm with Indian operations. Provides temporary staffing, permanent placement, and workforce solutions, competing for similar enterprise clients in India.

Emerging players

• PeopleStrong: India-based HR technology and SaaS platform offering recruitment, payroll, talent management, and employee lifecycle software. Competes with Innovsource's DigiONE/DigiTRAC platform layer in the HR-tech space and serves some of the same enterprise buyers.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/innovsource
• Xx.com/innovsource

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Innovsource Services