What Ciel HR does

CIEL HR Services Ltd is an integrated technology-driven HR solutions company headquartered in Bengaluru, India, founded in 2015. The company operates a platform-plus-services model that combines proprietary HR technology platforms (HfactoR HRMS, Jombay talent assessment, Jombay WoW engagement, Thomas Assessments psychometric suite, People Metrics development centres, Courseplay LXP, eZYCOMP RegTech compliance platform, ProSculpt fresher platform, and Vibrant Screen background verification) with staffing services (Value Staffing, IT Staffing, EPC Staffing), recruitment services (Executive Search, Selection, RPO), and HR advisory services through Ma Foi Strategic Consultants. The portfolio is being unified under the PeopleOS framework as part of the CIEL 3.0: Vision 2030 roadmap targeting ₹6,000 crore revenue by 2030.

The company derives revenue across multiple streams: deputee-based managed staffing (21,771+ deputees deployed), professional services recruitment and executive search, SaaS subscriptions for its HR technology platforms, payroll and compliance outsourcing, and background verification services. Its go-to-market is enterprise field sales with on-site consultant teams working from 83 offices across 41 locations in India, supported by an asset-light franchise and authorized partner model, alongside digital channels and a thought-leadership content engine (research publications, sector round tables, WOW Workplace Awards).

CIEL has pursued an aggressive inorganic growth strategy with acquisitions including Jombay (Dec 2022), Aargee Staffing Services (Nov 2023), Thomas Assessment and People Metrics (Oct 2024), and Vibrant Screen (Mar 2025), plus a strategic investment in Courseplay (Mar 2024). FY26 revenue reached ₹1,984.6 crore, up 32% from ₹1,504.5 crore in FY25. The company filed a DRHP with SEBI in November 2024, received SEBI approval in February 2025, raised ₹30 crore via pre-IPO placement from 88 investors including Zoho Corporation in January 2026, but postponed its ₹335 crore IPO in May 2026 citing weak market conditions. Promoters retain approximately 87% ownership.

Name

Ciel HR

Legal name

CIEL HR Services Ltd

Website

https://cielhr.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

CIEL HR is an integrated technology-driven HR solutions company in India offering end-to-end staffing, recruitment, HR advisory, and proprietary HR tech platforms — serving enterprise and mid-market clients across 41 locations with ₹1,984.6 crore FY26 revenue.

Ownership category

akta.pro rank

Product category

HR Services & Staffing

NAICS

Employment Placement Agencies (561311), Temporary Help Services (561320), Professional Employer Organizations (561330), Human Resources Consulting Services (541612), Custom Computer Programming Services (541511)

SIC

Services-Employment Agencies (7361), Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)

akta.pro primary industry

Core HR & HRIS (BPACAPAA)

akta.pro secondary industries

HR Operations Administration (HRIS Admin, Records, Employee Data Mgmt) (BPACAKAC), Professional Employer Organization (PEO) / Co-Employment Services (BPACAHAB), HR Service Delivery, Case Management & Employee Self-Service (BPACAPAL)

Keywords

• Staffing services
• Recruitment services
• HR technology platforms
• Talent assessment solutions
• Payroll outsourcing

Headquarters

HQ city

Bengaluru

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Staffing and Value Staffing: Deputee-based staffing model where CIEL provides personnel (deputees) to work at client locations with end-to-end lifecycle management, including payroll and compliance. Features 21,771+ deputees across multiple locations.
2. Recruitment Services: Permanent recruitment including executive search, selection services, and RPO solutions. Uses AI-driven matching and expert consultants for hiring across all levels.
3. HR Technology Platforms: SaaS-based HRMS (HfactoR), talent assessment platforms (Thomas Assessments, Jombay, People Metrics), learning platform (Courseplay), and compliance platform (eZYCOMP) providing recurring subscription revenue
4. Payroll and Compliance Outsourcing: End-to-end payroll management and statutory compliance services through Ma Foi subsidiary, covering leaves, attendance, payroll calculation, and labor law compliance
5. Background Verification: Background screening services through Vibrant Screen subsidiary, offering 25 ISO-certified checks including employment, education, criminal, and credit verification

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

CIEL HR is an integrated HR solutions company providing permanent recruitment, contract and depute-based staffing, executive search, recruitment process outsourcing (RPO), HR advisory, payroll and compliance outsourcing, and background verification services across the employee lifecycle. The firm complements these services with proprietary HR technology platforms (HRMS, talent assessment, employee engagement, learning, compliance RegTech) unified by its AI-led PeopleOS framework.

Product overview

Ciel HR is a technology-driven integrated HR solutions company offering a platform-plus-services architecture. Its portfolio consists of proprietary HR tech platforms (HfactoR HRMS, Jombay talent assessment, Jombay WoW engagement, Thomas Assessment psychometric tools, People Metrics assessment centers, Courseplay LXP, ProSculpt fresher platform, Vibrant Screen background verification, eZYCOMP compliance) complemented by staffing services (Value Staffing, IT Staffing, EPC Staffing), recruitment services (Executive Search, RPO, Selection), and advisory services (Ma Foi Strategic Consultants). The ecosystem is unified through its AI-led PeopleOS framework. Key acquisitions include Jombay (2022), Thomas Assessment and People Metrics (2024), and Vibrant Screen.

Differentiator

Problem solved

Functional benefit

Brands

• HfactoR: SaaS-based HRMS platform for streamlined HR operations
• Thomas Assessments
• People Metrics
• Jombay
• Jombay WoW
• Ma Foi Strategic Consultants
• ProSculpt
• eZYCOMP
• Courseplay

Products and services

• HfactoR SaaS-based HR Tech platform that streamlines core HR functions including leave management, attendance tracking, automated payroll processing, expense management, employee lifecycle management, and AI-powered resume scoring, for medium to large enterprises.
• Jombay AI-powered leadership assessment platform that identifies and develops future managers through data-driven evaluations of strengths, weaknesses, and derailers for informed promotions and succession planning, for enterprises and HR teams.
• Jombay WoW Employee engagement platform featuring smart survey tools and AI engagement insights powered by Large Language Models, helping managers create more engaged work environments and reduce turnover, for HR leaders and managers.
• Thomas Assessment Global psychometric assessment suite offering behavioral, cognitive, leadership, and emotional intelligence evaluations for better hiring, leadership growth, and high-performing teams, for enterprises seeking talent assessment.
• People Metrics Assessment and Development Centre platform using simulation-based competency assessments built on 15+ years of talent assessment expertise, delivering insights for leadership talent identification and development, for enterprises across sectors.
• Courseplay AI-driven Learning Experience Platform that analyzes employee skills, identifies gaps, and recommends targeted learning programs with personalized content, auto-generated quizzes, multilingual support, and progress tracking, for enterprise L&D teams.
• ProSculpt Fresher upskilling platform supporting colleges with assessment, placement, and training services while helping employers hire fresh graduates, using data-driven insights and Ma Foi Employability Score for talent profiling, for colleges and corporate employers.
• Vibrant Screen Background verification service providing 25 ISO-certified checks covering employment, education, identity, criminal, credit history, and global verifications, serving 450+ organizations and holding NASSCOM Platinum status.
• eZYCOMP RegTech platform by Ma Foi Strategic Consultants that streamlines HR compliance with India's employment laws, covering 1,500+ acts and facilitating 6,000+ filings with real-time monitoring for non-compliance risks, for medium to large enterprises.
• Ma Foi Strategic Consultants HR advisory subsidiary offering human capital management solutions including organisational design, strategic workforce planning, HR policy optimization, compensation strategies, and business transformation services through an EzyConseil freelance consultant network, for enterprises.
• Value Staffing Staffing service providing deputees with varied skill-sets across multiple locations, including end-to-end employee lifecycle management and transition to client payroll for flexibility, for enterprises needing flexible workforce solutions.
• IT Staffing IT staffing service providing pre-vetted talent in software development, cloud, cybersecurity, and specialized tech roles through temporary, permanent, and contract-to-hire arrangements, for technology companies and enterprises.

Quantifiable outcome

• 32% revenue growth in FY26 with revenues reaching ₹1,984.6 crore
• +5 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Vibrant ScreencoreStrategic or Co-development Partner · 21 March 2025CIEL HR acquired Vibrant Screen Pvt Ltd to strengthen its HR solutions portfolio, adding comprehensive background verification capabilities to the integrated HR services ecosystem.
• Akshaya Patra FoundationminorStrategic or Co-development Partner · 28 September 2022CIEL HR partnered with Akshaya Patra Foundation to offer career guidance for students, supporting CSR initiatives focused on education and youth development.

Scale indicators16 records

Recent moves8 records

Expansion highlights6 records

Emerging players

• Xpheno: India-focused specialist IT and tech staffing firm. Competes with CIEL's IT staffing vertical in software, cloud, and emerging-tech talent acquisition, with comparable specialization in technology roles.
• HireRight: Global background screening provider serving enterprise and mid-market employers. Competes with Vibrant Screen in ISO-certified verification checks for multinational and Indian clients.
• First Advantage: Global background verification and employer solutions provider. Directly comparable to CIEL's Vibrant Screen subsidiary in employment, education, criminal, and identity verification services.
• Darwinbox: India-based enterprise HRMS SaaS provider. Directly comparable to CIEL's HfactoR HRMS platform, competing for HR tech wallet share within the same enterprise customer base.

Broad incumbents

• Infoedge (Naukri): Parent of Naukri.com, India's leading online recruitment platform. Competes in the recruitment/placement layer where CIEL operates, though with a marketplace rather than services-led model.

Regional players

• Randstad India: Indian arm of global staffing major Randstad. Competes with CIEL in permanent staffing, recruitment process outsourcing, and HR services for enterprise clients in India, though backed by multinational parent.
• Adecco India: India operations of global staffing leader Adecco. Competes in IT staffing, permanent placement, and workforce solutions across the same enterprise customers CIEL targets.
• ManpowerGroup India: Indian arm of global staffing major. Directly comparable to CIEL's staffing and recruitment services with multinational brand recognition, competing for similar enterprise and mid-market clients.

Direct peers

• Quess Corp: India's largest listed staffing and HR services company. Directly comparable to CIEL HR across staffing, recruitment, payroll outsourcing, and HR tech; Quess's integrated services-plus-platform model closely mirrors CIEL's go-to-market in the Indian market.
• TeamLease Services: Listed Indian staffing, temporary help, and HR services company with strong staffing, payroll, and apprenticeship offerings. Direct competitor in deputee staffing, RPO, and compliance outsourcing segments where CIEL also operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@CIELHR
• Facebookfacebook.com/cielhrindia
• LinkedInlinkedin.com/company/cielhr
• Xx.com/cielhrindia

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries8 records

Funding overview

Funding rounds3 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ciel HR