CarePaths
CarePaths is a privately held SaaS provider of an ONC-certified behavioral health EHR and practice management platform, serving individual therapists, group practices, and university counseling centers with integrated telehealth, billing, measurement-based care, and AI-assisted clinical documentation.
- Company typePrivate
- Founded2000
- HeadquartersVero Beach, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What CarePaths does
CarePaths, Inc. is a privately held SaaS company founded in 2000 and headquartered in Vero Beach, Florida, that operates an ONC-certified Electronic Health Record platform purpose-built for behavioral health practices. The platform unifies clinical documentation, practice management, telehealth, patient engagement, claims processing, and measurement-based care into a single integrated system, with AI-powered Session Summaries, a Digital Front Door module, secure Direct messaging via EMR Direct, and NC HealthConnex compatibility. The architecture is cloud-based and modular, exposing a certified (g)(10) Standardized API for interoperability, and is complemented by integrations with major insurance payers (Aetna, UnitedHealthcare, Cigna, BCBS, Medicaid, Medicare Advantage) as well as clearinghouses Office Ally and Availity.
CarePaths sells primarily to individual mental health practitioners and small-to-mid behavioral health practices, with additional traction among university counseling centers and training clinics (named customers include Kansas State University, Antioch University, San Diego State University, and Sam Houston State University). The GTM motion combines self-service signup through app.carepaths.com with a 30-day free trial, alongside demo-assisted sales for larger group practices and institutional accounts. The company operates with 1–10 employees and has not disclosed external funding, indicating a bootstrapped, founder-led operating model under CEO/CTO Barrett Griffith, President Geoff Gray, and VP Maureen Hart.
The business model is a per-provider subscription with tiered feature access, monetizing an all-in-one platform positioning that competes on cost-efficiency against TherapyNotes, SimplePractice, TheraNest, and Valant. Cumulative platform usage includes 8M+ claims processed, 14M+ patient appointments facilitated, and 805K+ completed behavioral health assessments, reflecting a long-tenured but small-scale customer base distributed across the long tail of independent behavioral health providers rather than concentrated in enterprise contracts.
CarePaths firmographics
Firmographics- Name
- CarePaths
- Legal name
- CarePaths, Inc.
- Website
- https://carepaths.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- CarePaths is a privately held SaaS provider of an ONC-certified behavioral health EHR and practice management platform, serving individual therapists, group practices, and university counseling centers with integrated telehealth, billing, measurement-based care, and AI-assisted clinical documentation.
- Ownership category
- akta.pro rank
CarePaths industry classification
Industry- Product category
- Behavioral Health EHR Software
- SIC
- Services-Prepackaged Software (7372), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Behavioral Health & Psychiatry Virtual Care (Payer Network) (HLALACAC)
Keywords
Where CarePaths is headquartered
LocationHeadquarters
- HQ city
- Vero Beach
- HQ country
- United States
- HQ region
- North America
Markets served
CarePaths business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription: CarePaths operates as a subscription-based SaaS platform providing access to their EHR, practice management, and measurement-based care tools. Pricing appears to follow a per-provider or tiered model based on practice size and feature access.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free 30-day trial available |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
CarePaths product offering
Product offeringCore offering
CarePaths sells an all-in-one, ONC-certified behavioral health SaaS platform combining an Electronic Health Record with practice management, telehealth, AI-powered session summaries, and measurement-based care tools. It is targeted at mental health professionals and practices, including individual therapists, group practices, psychiatrists, training clinics, and addiction specialists. Revenue is generated through recurring subscriptions with a 30-day free trial entry point.
Product overview
CarePaths is a unified mental and behavioral health platform that combines a core ONC-certified Electronic Health Record (EHR) with integrated practice management and measurement-based care capabilities. The platform is architected as an all-in-one system with the Behavioral Health EHR serving as the foundational product, supplemented by specialized modules including Measurement Based Care for Mental Health, Practice Management System, and Digital Front Door for patient engagement. Additional feature modules include AI Session Summaries (free AI-assisted documentation), Clinical Documentation, Claims & Accounting, Patient Portal, ePrescriber, Teletherapy, Clinical Supervision, Secure Messaging, Online Scheduling, Online Referrals, and Free Eligibility Lookup. The platform is designed specifically for behavioral health professionals including psychiatrists, psychologists, counselors, marriage and family therapists, addiction specialists, social workers, nurse practitioners, and training clinics.
Differentiator
Problem solved
Functional benefit
Products and services
- Behavioral Health EHR
Quantifiable outcome
- 8M+ claims processed through the platform
- +2 more outcomes
Companies that use CarePaths
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles4 records
CarePaths technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability3 records
Feature5 records
CarePaths partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights6 records
CarePaths competitors and assessment
Company assessmentDirect peers
- SimplePractice: A leading all-in-one practice management, EHR, and telehealth platform built specifically for solo and small-group private behavioral health practices — CarePaths' closest direct competitor by target customer and feature set.
- TherapyNotes: Behavioral health EHR with scheduling, notes, billing, and telehealth for individual and group mental health practices — directly overlaps CarePaths in workflows, customer segment, and pricing model.
- TheraNest (TheraNest by Therapy Brands): EHR and practice management software purpose-built for mental and behavioral health practices, including therapists, group practices, and mental health agencies — directly comparable vertical focus and feature parity.
- Valant: Behavioral health EHR focused on outpatient mental health and psychiatry practices, with measurement-based care, e-prescribing, and billing — a specialty EHR peer with similar vertical specialization.
Broad incumbents
- DrChrono (EverCommerce): A general-purpose EHR and practice management platform owned by EverCommerce that includes behavioral health workflows — broader portfolio competitor with overlapping but less specialized behavioral health capability.
- athenahealth: Large enterprise EHR, practice management, and revenue cycle vendor that serves ambulatory and behavioral health customers — competes via scale, integrations, and RCM rather than vertical specialization.
- Kareo (Tebra): Cloud-based clinical, billing, and practice management platform serving independent practices including behavioral health — broader incumbent competing on integrated billing and patient experience.
Emerging players
- Abridge: Ambient AI scribe platform generating clinical notes from patient-provider conversations across specialties including behavioral health — emerging adjacent competitor that overlaps with CarePaths' AI Session Summaries feature.
- Nabla: Ambient AI clinical documentation tool deployed across ambulatory and mental health settings — emerging competitor targeting the same AI-driven documentation wedge CarePaths uses to differentiate.
Others
- Office Ally: Healthcare clearinghouse and revenue cycle platform already integrated with CarePaths for claims processing — adjacent ecosystem partner rather than direct competitor, but indicative of the RCM infrastructure layer.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
CarePaths social profiles
Digital presenceCarePaths compliance and trust
Trust signalCompliance3 records
CarePaths financial estimates
Financial estimateRevenue estimate
Valuation estimate
CarePaths leadership team
Management profileNumber of profiles
Profiles3 records
CarePaths funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CarePaths M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CarePaths
What does CarePaths do?
CarePaths sells an all-in-one, ONC-certified behavioral health SaaS platform combining an Electronic Health Record with practice management, telehealth, AI-powered session summaries, and measurement-based care tools. It is targeted at mental health professionals and practices, including individual therapists, group practices, psychiatrists, training clinics, and addiction specialists. Revenue is generated through recurring subscriptions with a 30-day free trial entry point.
Is CarePaths a public or private company?
CarePaths is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CarePaths founded?
CarePaths was founded in 2000. It employs 1 to 10 people.
Where is CarePaths based?
CarePaths is headquartered in Vero Beach, United States, in the North America region.
How does CarePaths make money?
One revenue line is on record: saaS Subscription.
Who are CarePaths's main competitors?
Direct peers on record are SimplePractice, TherapyNotes, TheraNest (TheraNest by Therapy Brands) and Valant. Broad incumbents are DrChrono (EverCommerce), athenahealth and Kareo (Tebra). Emerging players are Abridge and Nabla. Office Ally is listed as an others.
Does CarePaths have an API?
Yes. CarePaths offers a public API with ONC (g)(10) Standardized API certification. The API is designed for interoperability and data exchange with other health IT systems. API documentation is available at https://carepaths.com/api-documentation. The platform supports Direct messaging through EMR Direct integration. Developer documentation is at carepaths.com/api-documentation.
What industry is CarePaths in?
CarePaths's product category is Behavioral Health EHR Software. Its primary akta.pro industry code is HLALACAC, Behavioral Health & Psychiatry Virtual Care (Payer Network). Its SIC code is 7372.