What USSI Global does

USSI Global (legal entity National Service Source, Inc.) is a privately held, Melbourne, Florida-based specialist services firm founded in 1985 that delivers turnkey installation, integration, repair, and managed services for broadcast, satellite, and digital signage networks. The company operates three business units: Broadcast & Network Solutions (satellite antenna systems, LEO ground stations and user terminals, C-Band transition and 5G interference mitigation, and a 24/7 multilingual Network Operations Center), Digital Signage Solutions (digital menu boards, kiosks, EV charging station displays, and datacasting over ATSC 3.0), and Electronic Business & Consumer Solutions (depot and field repair for consumer TVs and commercial displays, processing roughly 2,000 service tickets and 6,000 parts per month). It supports a global logistics footprint of seven fulfillment centers across four continents and a recruited network of 350+ U.S. and 2,000+ global service-partner locations.

The company's technology stack centers on regulated, time-critical infrastructure projects rather than software products. Notable technology components include FCC-mandated C-Band 5G interference mitigation expertise (anchored by work on ~700 SES Phase I sites and ~300 Intelsat sites, plus 20,000+ IRD receivers and 30,000 NOC-configured decoders), LEO ground station and user terminal fulfillment for Eutelsat/OneWeb (with 40+ LEO sites planned across multiple continents), and the new Media Transport Solutions Lab (October 2025) targeting a potential second C-band clearing initiative. Computer-vision audience analytics are delivered through a 2021 strategic partnership and investment in AdMobilize, embedded across digital signage and NextGen TV kiosk deployments. Additional platform elements include the ATSC 3.0 datacasting ecosystem (Sinclair, DigiCAP, Ryarc CMS, Samsung displays, Palmer Digital kiosks) and a multi-tier NOC operating 24/7/365.

USSI Global generates revenue across five streams: project-based professional services for installation and integration, recurring managed-service contracts and SLAs (24/7 monitoring, preventative maintenance, remote monitoring), hardware and equipment sales (satellite terminals, antennas, cabling, IRDs, signage devices), repair and logistics services (depot and field repair across consumer, hospitality, and commercial settings), and logistics and warehousing services (kitting, staging, global logistics through fulfillment centers). Pricing is quote-based and not publicly disclosed, with multi-year customized agreements. Go-to-market combines enterprise field sales (dedicated business development managers for Broadcast/Network and Digital Signage), inside sales, and a managed channel of technician partners. Anchor customers include Intelsat, SES, Sinclair Broadcast Group, Eutelsat/OneWeb, ST Engineering iDirect, Samsung Electronics, and 14 major QSR brands, with each large multi-site engagement (e.g., a 2,500+ site QSR digital menu board network) representing a material recurring revenue platform.

Name

USSI Global

Legal name

National Service Source, Inc.

Website

https://ussiglobal.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

USSI Global is a privately held, Melbourne Florida-based specialist services firm founded in 1985 that delivers turnkey installation, integration, repair, and managed services for broadcasters, satellite operators, and large-scale digital signage networks across three business units and seven global fulfillment centers.

Ownership category

akta.pro rank

Headquarters

HQ city

Melbourne

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Professional Services - Installation and Integration: Turnkey project management for large-scale installations including site planning, systems integration, and commissioning. Revenue generated from project-based professional services for broadcasters, satellite providers, and retail chains.
2. Managed Services and SLAs: Recurring revenue from extended service level agreements including 24/7 monitoring, preventative maintenance, and remote monitoring. Managed service layer established to generate recurring revenue with key customers.
3. Hardware and Equipment Sales: Sales of satellite terminals, antennas, cabling, mounting parts, modems, IRD receivers, and digital signage equipment. Company manages distribution and integration of equipment for LEO satellite customers.
4. Repair and Logistics Services: Electronics repair services including depot repair and field service. Handles TV repairs for residential, hospitality, and commercial settings including QSRs, storefronts, and banks.
5. Logistics and Warehousing Services: Site configuration kitting, staging, and global logistics services. Access to fulfillment centers for equipment storage, repair, and distribution.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

USSI Global is a turnkey provider of customized network, broadcast, and digital signage services worldwide. The company delivers satellite antenna installation, LEO ground stations and user terminal integration, C-Band transition and 5G interference mitigation, enterprise digital signage deployment (including kiosks and digital menu boards), depot and field electronics repair, and managed services with 24/7 NOC monitoring. It operates through three business units: Broadcast & Network Solutions, Digital Signage Solutions, and Electronic Business & Consumer Solutions.

Product overview

USSI Global is a turnkey provider of customized network, broadcast, and digital signage systems and services worldwide. The company operates three core divisions: Broadcast & Network Solutions (satellite antenna systems, LEO ground stations, C-band transition services, and technical operations), Digital Signage Solutions (installation, content management, kiosks, EV charging signage, and datacasting), and Electronic Business & Consumer Solutions (repair and warranty services for displays). Services are delivered through a global network of field technicians, seven fulfillment centers across four continents, and a 24/7 Technical Operations Center. Key offerings include managed services with extended SLAs for recurring revenue, LEO ground station and user terminal solutions for satellite connectivity, C-band interference mitigation for 5G spectrum clearing, and emerging datacasting solutions using ATSC 3.0/NextGen TV standards. The company recently announced a Media Transport Solutions Lab to test broadcast transport options. USSI Global serves major broadcasters, satellite providers (Intelsat, SES, Eutelsat OneWeb), retail chains, and electronics manufacturers including Samsung.

Differentiator

Problem solved

Functional benefit

Products and services

• Broadcast & Network Solutions Turnkey broadcast and network services for video and data delivery including satellite antenna installation, LEO ground stations, user terminal solutions, C-Band interference mitigation, network facilities support, technical support, and repair logistics for broadcasters, cable networks, and satellite operators such as Intelsat, SES, Sinclair Broadcast Group, Eutelsat Group/OneWeb, and ST Engineering iDirect.
• Digital Signage Solutions Customized installation and content management for digital signage including kiosks, EV charging station signage, digital menu boards, outdoor displays, and DOOH networks. Delivers full turnkey project management from site planning through maintenance for multi-site enterprise customers including 14 of North America's most recognized QSR brands.
• Electronic Business & Consumer Solutions Reliable repair and warranty services for consumer television and commercial displays. Includes depot repair, field repairs for residential, hospitality, and commercial settings, parts logistics, and supply chain management. Operations handle approximately 2,000 service tickets and ship 6,000 parts every month, with Samsung Fast Track White Glove service as a marquee offering.
• LEO Ground Station & User Terminal Solutions Low Earth Orbit satellite ground station installation and user terminal integration. USSI Global builds out LEO ground stations and installs OneWeb/Eutelsat user terminals to enable high-speed broadband connectivity for businesses, schools, and municipalities in underserved regions. Includes seven fulfillment centers across four continents for global logistics, with interconnects in locations such as Queretaro, Mexico.
• C-Band Interference Mitigation Services 5G/C-Band interference mitigation services including antenna filtering, equipment installation, and commissioning of 5G filters and antennas to help broadcasters and service providers transition to new satellite frequency assignments as part of the FCC's C-Band spectrum clearing initiative. Includes Phase I and Phase II transition support, with over 700 SES Phase I sites cleared, nearly 300 Intelsat Phase I sites, 20,000+ IRDs deployed, and 30,000 IRDs configured for 5G upgrades.
• Managed Services with Extended SLAs Extended service level agreements providing 24/7 monitoring, preventative maintenance, remote monitoring, and post-installation support. Sold as recurring managed service contracts to broadcasters, satellite operators, and retail/QSR customers.
• Datacasting Solutions (ATSC 3.0) Content delivery using the ATSC 3.0 broadcast standard for one-to-many distribution. Delivers live local television, digital signage content, and advertising over-the-air to kiosks, EV charging stations, and other digital signage networks. Includes broadcast and DOOH convergence capabilities enabled by datacasting and audience analytics integration.
• Media Transport Solutions Lab Testing and verification facility for various transport options in broadcast and satellite distribution including satellite, IP, and cloud models. Designed to accelerate path to new distribution models and prepare customers for a potential second C-band clearing initiative.

Quantifiable outcome

• 12 seconds time savings per service transaction in QSR drive-thrus using digital menu boards
• +4 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability3 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and strategic.

• ST Engineering iDirectcoreStrategic or Co-development Partner · 8 April 2025Recipient of Excelerator Collaboration Partner of the Year award at NAB Show 2025. Partnership involves deep collaboration on broadcast solutions, driving business growth and customer satisfaction through shared goals and mutual support.
• Sinclair Broadcast GroupstrategicStrategic or Co-development Partner · 2 April 2025Collaboration for field trials of Eutelsat OneWeb LEO satellite connectivity for live local news production. USSI Global provides logistics, installation and interconnect services. Trials conducted at Sinclair TV stations in Washington D.C., Columbus, Ohio, and Las Vegas.
• Palmer Digital GroupstrategicTechnology or Integration · 19 December 2024Partnership for outdoor kiosk demonstrations at trade shows including Digital Signage Experience 2024. Palmer Digital Group provides innovative XClean outdoor kiosk platform for showcasing datacasting streams and DOOH content.
• Eutelsat GroupcoreTechnology or Integration · 9 October 2024Distribution partnership for OneWeb LEO satellite services. New interconnect in Querétaro, Mexico enables USSI Global to support customers across the Americas with high-performance satellite communication and connectivity services.
• ST Engineering iDirectcoreTechnology or Integration · 10 April 2024North American Broadcast Gold Partner managing sales, customer service and technical support for ST Engineering iDirect broadcast solutions including MCX8000 multi-carrier satellite gateway. USSI Global provides 24/7 monitoring and preventative maintenance services for broadcasters installing ST Engineering iDirect hardware products.
• OneWeb (now Eutelsat Group)coreTechnology or Integration · 1 August 2023Global logistics partnership for LEO satellite services. USSI Global manages distributed network of fulfillment centers worldwide providing on-demand logistics support including export, inventory and RMA management for OneWeb User Terminals. Partnership includes seven logistic centers over four continents.
• AdMobilizestrategicStrategic or Co-development Partner · 27 July 2021Partnership to bring AI and digital out-of-home analytics to broadcasters. AdMobilize provides audience intelligence software for real-time, fully anonymous AI-driven audience analytics across USSI Global's digital signage projects and ATSC 3.0 broadcasts.
• Sinclair Broadcast GroupstrategicTechnology or IntegrationPartnership to offer nation's first commercial datacasting service using NextGen Broadcast standard (ATSC 3.0). Service delivers local content and advertising to EV charger stations equipped with DOOH signage technology.

Scale indicators19 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• AVI-SPL: AVI-SPL is one of the largest AV integration and digital signage services providers globally, with significant enterprise and multi-site rollout capability. It competes with USSI for digital signage, AV integration, and managed services contracts at enterprise scale.
• Stratacache: Stratacache (parent of Scala) is a global digital signage, in-store media, and DOOH solutions provider. It directly overlaps with USSI's Digital Signage Solutions business unit across retail, QSR, and outdoor kiosk deployments.
• Speedcast: Speedcast (which absorbed Globecomm) designs, installs, and manages satellite ground systems and networks for enterprise and government customers worldwide. It is the closest direct peer to USSI's broadcast/network and LEO ground-station business.
• Diversified: Diversified is a global technology integration firm specializing in AV, digital media, and broadcast solutions for enterprise clients. It is a comparable peer in digital signage, broadcast services, and managed services for multi-site enterprise rollouts.
• SageNet: SageNet provides managed network, field services, and digital signage solutions to retail, QSR, and multi-site enterprise customers, with an NOC model very similar to USSI Global. Both companies target the same enterprise verticals and compete on nationwide technician coverage.
• Convergint Technologies: Convergint is a global systems integrator specializing in electronic security, AV, and life safety with strong multi-site enterprise rollout capabilities. It competes for digital signage, broadcast, and networked enterprise infrastructure programs of similar size and complexity to USSI's.

Broad incumbents

• Wesco International: Wesco (formerly including Anixter) is a large-scale distributor and services provider with significant broadcast, network, and digital signage deployment exposure. As a broad incumbent, it competes for enterprise rollout, logistics, and field services programs.
• Kratos Defense & Security Solutions: Kratos is a much larger public company with a significant space and satellite ground systems business serving defense and commercial operators. It is a broad incumbent in the same satellite ground-systems category where USSI competes for deployment and integration work.
• Hughes Network Systems: Hughes is a leading satellite broadband and managed network services provider with extensive ground system and enterprise deployment capabilities. It competes with USSI in LEO/GEO terminal deployment and managed network services for enterprise and government.
• Comtech Telecommunications: Comtech is an established satellite communications equipment and services provider with exposure to satellite modems, gateways, and network operations. It represents a broader incumbent competing with USSI in the broadcast and satellite distribution value chain.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/USSI_1985
• LinkedInlinkedin.com/company/ussi-global

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles22 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about USSI Global