join.me
join.me is a cloud-based web conferencing platform enabling users to host and join virtual meetings with HD video, screen sharing, and audio. Now part of the GoTo family (formerly LogMeIn), it serves Enterprise, SMB, Education, Healthcare, and Professional Services segments globally across 190+ countries.
- Company typePrivate
- Founded2003
- HeadquartersBoston, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What join.me does
join.me is a cloud-based web conferencing and online meeting platform that enables users to host and join virtual meetings with HD video, audio, screen sharing, drawing tools, keyboard/mouse sharing, breakout rooms, and in-session chat, supporting up to 250 attendees per session. The platform runs on cloud infrastructure that the parent reports is used for 80+ million annual online meetings with a stated 99.999% uptime SLA, and includes enterprise-grade security features such as end-to-end encryption, single sign-on, meeting lock, and dismiss-attendee controls. Browser-based join without downloads, cloud recording, and meeting transcription are positioned as differentiators, and the service is available in 190+ countries with toll-free dial-in in 50+ countries. HIPAA, GDPR, and CCPA compliance posture is supported through a Business Associate Agreement and Data Processing Addendum.
Founded around 2003-2010 (sources conflict) and acquired by LogMeIn, Inc. in 2016, join.me has since been integrated into the GoTo product family alongside GoTo Meeting, GoTo Connect (a unified communications platform), GoTo Webinar, GoTo Training, and adjacent LogMeIn remote-access and IT management products such as Rescue, Resolve, and GoToMyPC. The platform's go-to-market combines product-led growth (14-day free trial, no credit card required, instant self-serve sign-up) with inside sales, enterprise field sales (with phone sales and 'Get a Demo' flows), and a Partner Network for resellers and distributors. Revenue is generated via tiered monthly and annual subscriptions; specific pricing is not publicly disclosed. Customer segments span Enterprise (primary), SMB, Education, Healthcare, Professional Services, and Sales, with global delivery through corporate headquarters in Boston, Massachusetts.
For a PE/VC/M&A audience, join.me now operates less as a standalone product and more as a low-friction entry point into GoTo's broader communications and collaboration portfolio. The strategic question is whether the join.me brand and PLG funnel can be monetized independently of GoTo Meeting, or whether it will be progressively consolidated into a unified GoTo tiering structure as AI capabilities (notably via GoTo Connect CX and Contact Center) become the primary commercial differentiator across the parent portfolio.
join.me firmographics
Firmographics- Name
- join.me
- Legal name
- LogMeIn, Inc.
- Website
- https://join.me
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- join.me is a cloud-based web conferencing platform enabling users to host and join virtual meetings with HD video, screen sharing, and audio. Now part of the GoTo family (formerly LogMeIn), it serves Enterprise, SMB, Education, Healthcare, and Professional Services segments globally across 190+ countries.
- Ownership category
- akta.pro rank
join.me industry classification
Industry- Product category
- Web Conferencing Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Video Conferencing & Meetings (BPAMACAD)
- akta.pro secondary industry
- Video Conferencing & Meetings (HDAIAHAI)
Keywords
Where join.me is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
join.me business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Subscription Plans: Monthly and annual subscription plans for web conferencing services with tiered feature sets
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free trial available |
Go-to-market motion4 records
Distribution channels3 records
Marketing channels7 records
join.me product offering
Product offeringCore offering
join.me is a cloud-based online meeting and web conferencing platform that enables users to host and join virtual meetings through a browser without software downloads. It provides HD video, screen sharing, drawing tools, in-session chat, cloud recording and transcription, and enterprise-grade security with end-to-end encryption, supporting up to 250 attendees per meeting across 190+ countries.
Product overview
join.me is an online meeting and web conferencing platform that has been integrated into the GoTo product family. The GoTo suite offers a comprehensive portfolio of unified communications and collaboration products, including GoTo Meeting (core web conferencing), GoTo Connect (unified communications platform with CX extensions), GoTo Webinar (webinar hosting), and GoTo Training (online training delivery). The ecosystem also includes LogMeIn remote support and IT management products. The architecture is a platform-plus-modules approach where GoTo Connect serves as the primary unified communications platform, with specialized products like Contact Center, CX, and CX Complete as add-on modules for specific use cases.
Differentiator
Problem solved
Functional benefit
Products and services
- join.me Online meeting and web conferencing platform that enables users to host and join virtual meetings via browser without downloads. Provides HD video, screen sharing, drawing tools, cloud recording and transcription, end-to-end encryption, and supports up to 250 attendees across 190+ countries. Now part of the GoTo product family.
- GoTo Meeting
Quantifiable outcome
- 99.999% uptime ensures reliable meeting availability
- +3 more outcomes
Companies that use join.me
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles6 records
join.me technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
join.me partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- LogMeIncorejoin.me is now part of the GoTo family, formerly under LogMeIn. The parent company LogMeIn Inc. owns join.me and the broader GoTo product suite including GoTo Meeting, GoTo Connect, GoTo Webinar, GoTo Training, and other communication tools.
Scale indicators4 records
Recent moves5 records
Expansion highlights6 records
join.me competitors and assessment
Company assessmentDirect peers
- Zoom Video Communications: Zoom is the dominant direct competitor in browser- and app-based video conferencing, offering Zoom Meetings, Zoom Workplace, and Zoom AI Companion across SMB and enterprise — explicitly cited by join.me customers as the benchmark it competes against.
- Microsoft Teams: Microsoft Teams is bundled with Microsoft 365 and competes head-to-head for enterprise meeting, chat, and collaboration spend; join.me customer testimonials explicitly contrast the product against Teams, signaling direct substitution.
- Google Meet: Google Meet is a free/low-cost video conferencing service bundled with Google Workspace, competing for the same SMB and education segments that join.me targets with no-download browser-based meetings.
- Cisco Webex: Cisco Webex offers enterprise-grade video conferencing, webinars, and unified communications with strong security positioning, overlapping directly with GoTo Meeting / join.me's enterprise security narrative.
- BlueJeans (Verizon Business): BlueJeans, now part of Verizon Business, provides cloud video conferencing and enterprise meeting rooms with strong interoperability into 5G/edge networks, overlapping with join.me's enterprise meeting and global delivery story.
- Lifesize: Lifesize offers cloud meeting and conference room solutions combining video conferencing with hardware endpoints, providing similar enterprise-grade meeting capabilities including interoperability with SIP/H.323 systems.
Emerging players
- Whereby: Whereby is a browser-based, no-download video meeting tool popular with SMBs, educators, and telehealth providers — directly competing with join.me's 'no download required' and ease-of-use positioning.
- Zoho Meeting: Zoho Meeting is part of the Zoho productivity suite, providing web conferencing for SMBs and Zoho customers — competing on bundled value similar to how join.me integrates into the broader GoTo suite.
Broad incumbents
- RingCentral: RingCentral is a UCaaS incumbent offering RingCentral Meetings within its broader cloud communications platform, overlapping with the GoTo Connect + join.me messaging-and-meetings bundle.
- 8x8: 8x8 provides cloud voice, video meetings, and contact center as a unified communications suite, competing with the full GoTo/LogMeIn stack that join.me sits within.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
join.me social profiles
Digital presencejoin.me compliance and trust
Trust signalCompliance3 records
join.me financial estimates
Financial estimateRevenue estimate
Valuation estimate
join.me leadership team
Management profileNumber of profiles
Profiles1 record
join.me funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
join.me M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about join.me
What does join.me do?
join.me is a cloud-based online meeting and web conferencing platform that enables users to host and join virtual meetings through a browser without software downloads. It provides HD video, screen sharing, drawing tools, in-session chat, cloud recording and transcription, and enterprise-grade security with end-to-end encryption, supporting up to 250 attendees per meeting across 190+ countries.
Is join.me a public or private company?
join.me is a private company. It is classified as corporate owned and is currently operating.
When was join.me founded?
join.me was founded in 2003. It employs 251 to 500 people.
Where is join.me based?
join.me is headquartered in Boston, United States, in the North America region.
How does join.me make money?
One revenue line is on record: subscription Plans.
Who are join.me's main competitors?
Direct peers on record are Zoom Video Communications, Microsoft Teams, Google Meet, Cisco Webex, BlueJeans (Verizon Business) and Lifesize. Emerging players are Whereby and Zoho Meeting. Broad incumbents are RingCentral and 8x8.
Does join.me have an API?
Yes. GoTo offers standard APIs that allow customers or developers to integrate their own or third-party applications with GoTo products and services. Access requires registration for an account or sign-in to an existing account. Developer documentation is at developer.goto.com/signup.
What industry is join.me in?
join.me's product category is Web Conferencing Software. Its primary akta.pro industry code is BPAMACAD, Video Conferencing & Meetings, with a secondary code of HDAIAHAI, Video Conferencing & Meetings. Its NAICS code is 5182 and its SIC code is 7370.