RK Dixon
RK Dixon is a privately held, family-founded office-technology dealer based in Davenport, Iowa that sells copiers and printers and provides managed print and IT services to regional business customers.
- Company typePrivate
- Founded1994
- HeadquartersDavenport, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What RK Dixon does
RK Dixon is a privately held office-technology dealer headquartered in Davenport, Iowa, founded in 1983 by Robert Dixon and Carla Dixon. The firm specializes in the sale of copiers and printers and the delivery of managed print services and IT services to business customers, positioning it within the traditional office-equipment dealership archetype that bundles hardware resale with recurring service contracts.
The company operates with 101–250 employees, placing it in the mid-sized regional dealer tier. Its product and service mix — copiers, printers, managed print, and IT services — is structurally consistent with the dealer-channel operating model used by major OEMs (the input corpus also contains parallel data on Xerox Business Solutions, a Xerox Corporation subsidiary offering an overlapping product/service portfolio of multifunction printers, production printers, scanners, managed IT, cloud, and data security services across the United States, Hawaii, Canada, and the United Kingdom). RK Dixon has remained under private, family-ownership control since founding, with no documented funding rounds, acquisitions, divestitures, or leadership transitions beyond the original founders in the available data.
The underlying revenue mechanics typical of this dealer archetype include a mix of one-time hardware sales, multi-year managed print / managed IT service contracts (recurring), consumables (toner, parts), and IT professional-services engagements. The business model depends on long-tail regional customer relationships, OEM authorized-dealer economics, and the operational stickiness of installed device fleets. Evidence on customer composition, contract values, technology stack, partnerships, certifications, and financial performance for RK Dixon specifically is not present in the supplied input.
RK Dixon firmographics
Firmographics- Name
- RK Dixon
- Legal name
- Xerox Business Solutions
- Website
- https://rkdixon.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- RK Dixon is a privately held, family-founded office-technology dealer based in Davenport, Iowa that sells copiers and printers and provides managed print and IT services to regional business customers.
- Ownership category
- akta.pro rank
RK Dixon industry classification
Industry- Product category
- Office Equipment & Managed Print Services
- NAICS
- Other Business Service Centers (including Copy Shops) (561439), Printing and Related Support Activities (323)
- SIC
- Computer & Office Equipment (3570), Services-Management Services (8741), Service Industries For The Printing Trade (2790)
- akta.pro primary industry
- Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)
- akta.pro secondary industries
- Managed Print Services (MPS) & Fleet Support (Copiers/Printers, Supplies, Maintenance, Cost Control) (EDAEAJAJ), Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK), Print, Mailroom & Document Workflow Services (Inbound/Outbound Processing) (BPAAAKAL)
Keywords
Where RK Dixon is headquartered
LocationHeadquarters
- HQ city
- Davenport
- HQ country
- United States
- HQ region
- North America
Markets served
RK Dixon business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
RK Dixon product offering
Product offeringCore offering
RK Dixon sells, services, and supports copiers and printers (multifunction, office, production, wide format) and provides managed print services along with a full suite of IT services. Offerings include managed IT, data security, cloud and wireless solutions, data center services, voice and video collaboration, IT procurement, and business consulting. The company delivers these workplace technology solutions to local business clients across the United States.
Differentiator
Problem solved
Functional benefit
Products and services
- Multifunction / All-In-One Printers Xerox-branded multifunction printers that combine print, copy, scan, and fax in a single device, targeted at business offices needing consolidated document workflows.
- Office Printers Dedicated office printers for business printing needs, sold as standalone equipment to commercial customers.
- Production Printers Xerox production printers (digital presses) designed for high-volume commercial and in-house print production, including CMYK plus specialty gold, silver, clear, and white ink capabilities.
- Wide Format Printers Large-format printing equipment for oversized graphics, technical drawings, and signage, sold to commercial and project-based customers.
- Scanners Document scanners for digitizing paper records, sold to offices needing to convert paper-based workflows to digital formats.
- Managed Print Services Ongoing management of a customer's entire print environment, including workflow analysis, device optimization, supply replenishment, and digitization/automation of print-related processes.
- Managed IT Services Outsourced IT operations support for small and large IT departments, including process automation, infrastructure protection, and digital transformation initiatives.
- Data Security Services Security services covering data protection and print security, including Trellix-based device whitelisting, designed to create secure printing environments.
- Wireless and Cloud Solutions Wireless networking and cloud integration services enabling distributed workplaces to access business systems and printers from anywhere.
- Data Center Services Data center infrastructure support and management services for customers running on-premises or hybrid IT environments.
- Voice and Video Collaboration Tools Unified communications solutions including voice and video collaboration tools for distributed teams and conference environments.
- IT Procurement Procurement services that help customers source, evaluate, and acquire IT and printing technology, including supplier selection support.
- Business Consulting Solutions Consulting engagements that help organizations plan and execute technology and digital transformation initiatives.
- Cloud Solutions
- Data Solutions Data-focused services that support capture, integration, and management of business data, often delivered alongside capture and content services.
- Capture and Content Services Document capture and content management services that digitize paper-based processes and create searchable digital archives.
- Reprographics & Digital Imaging Center Reprographics and digital imaging services for high-volume document reproduction, large-format printing, and on-demand digital imaging needs.
Companies that use RK Dixon
Customer profileIdeal customer profiles2 records
RK Dixon technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
RK Dixon competitors and assessment
Company assessmentBroad incumbents
- Xerox Business Solutions: Xerox Corporation's direct sales-and-service arm offering the same MFPs, production printers, managed print services, and IT services portfolio that RK Dixon resells as a dealer — same products, same customers, competing channel.
- HP Inc. Global incumbent in office printing hardware and supplies with growing managed print and digital services offerings; competes for the same enterprise print contracts and increasingly bundles print with broader workplace IT.
Direct peers
- Sharp Electronics Corporation: Major manufacturer of office MFPs and production printers with a U.S. dealer network selling managed print services and document workflow solutions to the same SMB and mid-market customers RK Dixon serves.
- Ricoh USA: Direct competitor selling copiers, printers, managed print services, and IT services through a dealer-direct hybrid channel, serving the same mid-market and enterprise customer segments as RK Dixon.
- Konica Minolta Business Solutions USA: Major manufacturer-dealer of multifunction printers, production print, and managed print services across North America, selling through a regional dealer channel directly comparable to RK Dixon's go-to-market.
- Lexmark International: Manufacturer and managed print services provider selling through channel partners; directly comparable product portfolio of MFPs, managed print, and workflow software targeting enterprise and SMB customers.
- Canon Business Solutions: Sells multifunction printers, production print, and managed document services through a U.S. dealer-direct network overlapping RK Dixon's customer profile in healthcare, legal, education, and finance.
- Marco Technologies: Upper Midwest-based managed print, managed IT, and copier dealer headquartered in Minnesota — the closest like-for-like regional peer to RK Dixon in geography, scale, and service mix.
- Toshiba Business Solutions: U.S. dealer-direct provider of office MFPs, production print, and managed print services, competing with RK Dixon for the same mid-market and enterprise customer base across multiple industries.
Regional players
- Compass Micro (Kelley Connect): Mid-size regional copier dealer and managed services provider operating across the U.S. — comparable in scale and dealer model to RK Dixon with a similar mix of hardware, MPS, and IT services.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
RK Dixon social profiles
Digital presenceRK Dixon financial estimates
Financial estimateRevenue estimate
Valuation estimate
RK Dixon leadership team
Management profileNumber of profiles
Profiles2 records
RK Dixon funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RK Dixon M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RK Dixon
What does RK Dixon do?
RK Dixon sells, services, and supports copiers and printers (multifunction, office, production, wide format) and provides managed print services along with a full suite of IT services. Offerings include managed IT, data security, cloud and wireless solutions, data center services, voice and video collaboration, IT procurement, and business consulting. The company delivers these workplace technology solutions to local business clients across the United States.
Is RK Dixon a public or private company?
RK Dixon is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was RK Dixon founded?
RK Dixon was founded in 1994. It employs 101 to 250 people.
Where is RK Dixon based?
RK Dixon is headquartered in Davenport, United States, in the North America region.
Who are RK Dixon's main competitors?
Broad incumbents on record are Xerox Business Solutions and HP Inc.. Direct peers are Sharp Electronics Corporation, Ricoh USA, Konica Minolta Business Solutions USA, Lexmark International, Canon Business Solutions, Marco Technologies and Toshiba Business Solutions. Compass Micro (Kelley Connect) is listed as a regional player.
Does RK Dixon have an API?
No public API is recorded for RK Dixon.
What industry is RK Dixon in?
RK Dixon's product category is Office Equipment & Managed Print Services. Its primary akta.pro industry code is BPAEAIAM, Print & Peripheral Services (Managed Print, scanners, peripherals), with a secondary code of EDAEAJAJ, Managed Print Services (MPS) & Fleet Support (Copiers/Printers, Supplies, Maintenance, Cost Control). Its NAICS code is 561439 and its SIC code is 3570.