What Tendable does

Tendable is a London-headquartered health-tech SaaS company that builds digital quality assurance, auditing, and accreditation software for healthcare and care providers. The platform replaces paper-based and fragmented inspection processes with mobile-first inspection workflows, customisable templates, structured evidence capture, and reporting tools that align with regulatory and accreditation frameworks such as those used by NHS trusts, the CQC, and international equivalents. Under its earlier brand Perfect Ward, the company was best known for clinical ward inspections; the rebranded Tendable product set now extends into a broader quality improvement suite and a separate Accreditation Platform, with 25 NHS Trusts reported as adopters of the accreditation programme.

The underlying product is a multi-tenant SaaS platform configured for individual care organisations, allowing each customer to tailor inspection templates, tags, schedules, and reporting hierarchies to its own operating model. Tendable monetises through enterprise subscriptions, selling per-seat or site-based licences to acute hospitals, community and mental health trusts, ambulance services, hospices, aged and disability care providers, and private hospital groups. The customer base spans NHS organisations including Royal Free London, Cardiff and Vale UHB, Moorfields Eye Hospital, Barts Health, Wirral University Teaching Hospital, and Barnsley Hospital, alongside private operators such as Ramsay Health Care, and international customers including Perley Health in Canada and Community Living Australia.

The company operates through subsidiaries in Australia and Canada and reports active deployments in five countries: the United Kingdom, Canada, Australia, South Africa, and New Zealand. Founded in 2015/2016, Tendable is led by founder Tim Bolot and runs a team of approximately 30 employees. No external funding rounds, revenue figures, or valuation disclosures are available in the input.

Name

Tendable

Legal name

Tendable Limited

Website

https://tendable.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Tendable is a London-based health-tech SaaS company that provides digital quality assurance, auditing, and accreditation software to healthcare providers across the UK, Canada, Australia, South Africa, and New Zealand, serving NHS trusts, private hospital groups, and aged and disability care organisations.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: Cloud-based quality assurance platform provided as subscription service to healthcare organisations. Includes mobile app and web portal access with implementation and customer success support.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Tendable provides a cloud-based quality assurance platform comprising a mobile app for frontline healthcare staff and a desktop web portal. It enables health and social care organisations to conduct digital inspections, capture real-time inspection data (including photos), schedule audits, track actions, and produce analytics for quality improvement, accreditation, and regulatory compliance (e.g., CQC, NDIS).

Product overview

Tendable offers a unified quality assurance platform for health and social care organizations, consisting of a mobile app for frontline inspection data capture and a desktop web portal for analytics, reporting, and program management. The core platform supports digital audits, real-time insights, and accreditation program management. The Analytics Dashboard module provides real-time reporting and trend analysis, while the Accreditation Platform module enables structured ward accreditation with self/peer/expert review workflows. Together, these components enable continuous quality improvement across acute care, primary care, community, and social care settings.

Differentiator

Problem solved

Functional benefit

Products and services

• Tendable Digital Audit Platform A complete quality assurance solution comprising a mobile app and desktop web portal that enables health and social care professionals to conduct digital audits, capture real-time inspection data, and generate actionable insights for quality improvement. Built for healthcare organisations such as NHS trusts, hospitals, primary care, social care, and disability service providers.
• Tendable Mobile App The mobile application enables frontline healthcare staff to complete inspections, raise actions, document findings with photos, and access assigned audits directly from their devices, providing real-time data capture at the point of care.
• Tendable Analytics Dashboard Real-time reporting dashboards that aggregate inspection data across the organisation, enabling quality teams and leadership to analyse trends, identify improvement areas, and ensure regulatory compliance with instant access to performance metrics.
• Tendable Accreditation Platform A digital accreditation companion that supports ward and unit accreditation programmes, enabling self/peer/expert review, automated scheduling, and evidence-based compliance tracking aligned with healthcare regulatory standards.

Quantifiable outcome

• 60% time saved by customers using digitised audit solutions compared to paper-based systems
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature6 records

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SafetyCulture: Australia-based mobile-first inspection and audit platform (iAuditor) serving operations, safety, and quality across industries including healthcare. Closest direct competitor to Tendable given mobile-first design, configurable inspection templates, and frontline workforce focus.
• RLDatix: Healthcare safety, quality, risk, and compliance platform formed from the merger of Datix and RL Solutions, and now owner of Allocate Software. Direct competitor to Tendable in healthcare quality and incident management, with deeper enterprise integrations and broader GRC suite.
• symplr: Healthcare governance, risk, and compliance platform covering credentialing, quality, and workforce. Direct competitor to Tendable in healthcare quality/compliance software with strong North American provider footprint.
• Ideagen: UK-based audit, risk, and compliance software vendor with significant healthcare customer base. Direct competitor to Tendable in healthcare audit and quality management, with broader GRC capabilities.
• Allocate Software: UK healthcare workforce, rostering, and quality management platform, now part of RLDatix. Direct competitor to Tendable in NHS workforce/quality software, often competing in the same Trust-level procurements.
• Conduent Midas+: Healthcare quality measurement and improvement platform within Conduent, focused on clinical quality, accreditation, and patient safety analytics. Direct competitor in healthcare quality benchmarking and accreditation workflows.
• CHKS: UK-based healthcare intelligence and quality benchmarking provider (part of Capita), specializing in clinical outcomes, accreditation support, and quality data for NHS Trusts. Direct UK peer focused on healthcare quality data and assurance.

Broad incumbents

• ServiceNow: Enterprise workflow and GRC platform with dedicated Healthcare and Life Sciences solutions, including audit, risk, and compliance modules. Broad incumbent whose healthcare GRC capabilities overlap with Tendable's compliance/audit workflows at larger enterprises.
• Microsoft Cloud for Healthcare: Microsoft's healthcare data, workflow, and compliance offerings built on Azure and the Power Platform. Broad incumbent providing adjacent quality/compliance tooling and potentially competing on data integration and analytics.
• MetricStream: Enterprise GRC platform with healthcare customers, covering audit, quality, risk, and compliance. Broad incumbent in compliance and audit software, serving larger healthcare organizations that may overlap with Tendable's enterprise customer profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key highlights7 records

Customer concentration

• Xx.com/WeAreTendable
• Facebookfacebook.com/tendable
• LinkedInlinkedin.com/company/tendable

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tendable