The People Concern

What The People Concern does

The People Concern is a 501(c)(3) nonprofit social services agency headquartered at 2116 Arlington Ave., Suite 100, Los Angeles, operating as one of LA County's largest housing and social service providers. It was formed through the 2016 merger of LAMP Community (founded 1985 in Skid Row) and Ocean Park Community Center (founded 1968 in Santa Monica), with the combined organization re-branded under its current name in 2018. The agency delivers an integrated continuum of care spanning street outreach, interim and permanent supportive housing, mental health and substance use services, and — through its legacy Sojourn program dating to 1977 — domestic violence shelter, hotline, legal aid, and counseling. It serves people experiencing homelessness, domestic violence survivors, veterans experiencing homelessness, and pet owners experiencing homelessness, with named service sites in Skid Row, Santa Monica, and Malibu plus multiple street outreach teams (HMST, E6 Midtown, Hollywood, Malibu).

Service delivery is human-capital intensive rather than technology-platform based — clinical case management, licensed therapy (LMFT, LCSW), peer counseling, harm reduction outreach, and on-site medical partnerships (Venice Family Clinic) constitute the operating model. Specialized programs include k9 Connection (pet foster and veterinary support), Studio 526 (community arts), SHWASHLOCK (showers/laundry/lockers), the Ron Beasley Wellness Center (mental health, opened March 2022), the Harm Reduction Program (naloxone distribution), and participation in Project Homekey (three sites) and the Inside Safe initiative. The HIPAA-compliant privacy program and Notice of Privacy Practices reflect clinical data handling obligations; no proprietary technology, AI/ML, or APIs are disclosed.

Funding flows through three streams: individual donations (one-time, monthly, planned giving, stock, IRA QCDs), corporate and foundation grants (Cedars-Sinai, Conrad N. Hilton Foundation, Phase Scientific, Joan and Burt Ross), and government contracts with Los Angeles County, the cities of Santa Monica and Malibu, and state programs (Project Roomkey, Project Homekey). Services are provided at no cost to clients. Housing supply is co-developed with partners EAH Housing, FlyAway Homes, Affirmed Housing, and Holos Communities (e.g., The Laurel, 57 units; Safe Harbor I & II, 88 units). The 92–94% permanent housing retention rate and 600+ households housed in 2021 are the headline outcome metrics used in donor communications and government RFPs.

Name

The People Concern

Legal name

The People Concern

Website

https://www.thepeopleconcern.org/

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

251–500 employees

Short description

The People Concern is a Los Angeles-based 501(c)(3) nonprofit operating one of LA County's largest social services agencies, delivering integrated street outreach, interim and permanent supportive housing, mental health, and domestic violence services to people experiencing homelessness and survivors of domestic violence across LA County.

Ownership category

akta.pro rank

Product category

Homelessness and Domestic Violence Social Services

NAICS

Community Housing Services (62422), Other Individual and Family Services (62419), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Community Centers & Neighborhood Support Services (BPAGAEAL), Domestic Violence & Abuse Support Services (BPAGAEAD)

Keywords

• Homeless services
• Domestic violence support
• Permanent supportive housing
• Mental health services
• Community outreach

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales

Revenue model

1. Individual Donations: The organization accepts individual donations through various vehicles including one-time gifts, monthly giving programs, planned giving, bequests, and stock donations. The organization operates a monthly supporter program and accepts appreciated stock, mutual funds, bonds, real estate, and IRA Qualified Charitable Distributions.
2. Corporate Partnerships: The organization receives corporate grants and matching gifts from companies and foundations. Examples include Joan and Burt Ross's $250,000 matching gift, Phase Scientific donation of COVID-19 tests, and various corporate sponsorships.
3. Government Contracts and Grants: The organization receives government funding through contracts with Los Angeles County, cities including Santa Monica and Malibu, and state programs such as Project Roomkey and Project Homekey. They also receive foundation grants from organizations like the Conrad N. Hilton Foundation.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

The People Concern is a nonprofit social services agency that delivers an integrated system of care to individuals and families experiencing homelessness and domestic violence in Los Angeles County. Services are provided free of charge to clients and include street outreach, interim and permanent supportive housing, mental health and substance use treatment, medical care access, legal aid for domestic violence survivors, and complementary programs such as pet support (k9 Connection) and community arts (Studio 526).

Product overview

The People Concern is a nonprofit social services agency providing an integrated system of care for people experiencing homelessness and domestic violence survivors. The organization operates multiple distinct programs: Homeless Services (outreach, interim and permanent housing, mental health, substance use services), Sojourn Domestic Violence Services (shelter, legal aid, counseling), k9 Connection (pet support), Studio 526 Arts Program, SHWASHLOCK hygiene facilities, and housing initiatives like Inside Safe and Project Homekey. The organization functions as a single unified nonprofit rather than a platform-plus-modules architecture, with all programs interconnected through coordinated entry and case management systems.

Differentiator

Problem solved

Functional benefit

Brands

• Sojourn Domestic Violence Services: Emergency and long-term services for domestic violence survivors including shelter, support groups, legal services, 24/7 hotline, licensed therapy, peer counseling, and housing navigation. Sojourn has been operating since 1977.

Products and services

• Homeless Services Comprehensive outreach, interim housing, and permanent housing services for individuals experiencing homelessness, including mental health care, substance use services, case management, and life skills programs, delivered at no cost to clients in Los Angeles County.
• Sojourn Domestic Violence Services

Quantifiable outcome

• 94% of clients in permanent housing never experience homelessness again
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• EAH HousingcoreStrategic or Co-development Partner · 22 August 2022Partnership for development of The Laurel, a four-story, 57-unit permanent supportive housing development in Santa Monica at 1413 Michigan Ave., serving individuals earning 30-50% of area median income.
• Phase ScientificminorGTM or Marketing Partner · 11 July 2022Donation of more than 4,000 INDICAID COVID-19 tests to support Los Angeles testing initiatives for people experiencing homelessness.
• LyftminorGTM or Marketing Partner · 25 August 2021Partner in 'Together For Her' campaign to address increasing gender-based violence during COVID-19 pandemic, supporting domestic violence survivors.
• West LA HomelessminorStrategic or Co-development Partner · 13 August 2021Partnership to launch new outreach program expanding services to West Los Angeles area.
• FlyAway HomescoreStrategic or Co-development PartnerCollaboration on affordable housing solutions including Ray Grutzmacher Family Community and Steaven K. Jones Supportive Community with community gardens. Also developing Safe Harbor I & II developments with Holos Communities totaling 88 units.
• Venice Family CliniccoreStrategic or Co-development PartnerHealthcare partnership providing street-based medical services including lab work, flu shots, COVID-19 vaccination, behavioral health intake, cardiology referrals, and optometry services for people experiencing homelessness.
• Holos CommunitiescoreStrategic or Co-development PartnerPartnership with FlyAway Homes and The People Concern developing Safe Harbor I & II - two new housing developments with 88 total units (50 at Anaheim Street location, 38 at Lagoon Avenue location).

Scale indicators11 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• PATH (People Assisting The Homeless): Los Angeles-based nonprofit providing outreach, interim housing, and permanent supportive housing for people experiencing homelessness. Operates the same Housing First model with comparable interim and permanent housing portfolios and serves the same LA County footprint.
• St. Joseph Center: LA County nonprofit serving people experiencing homelessness and poverty through outreach, housing, mental health, and benefits enrollment. Competes for similar LA County contracts and operates overlapping service sites in West LA and South Bay.
• Skid Row Housing Trust: LA nonprofit that develops and operates permanent supportive housing on Skid Row. Direct overlap with The People Concern's Skid Row service footprint and with The Laurel and other development pipelines.
• LA Family Housing (LAFH): Large LA-based homeless services nonprofit operating interim housing, permanent supportive housing, and family-focused case management. Directly comparable service mix, funding sources (LA County/HMIS/HUD), and target population to The People Concern.
• Hope the Mission: LA County nonprofit providing shelter, housing, meals, and outreach for people experiencing homelessness and domestic violence survivors across multiple service sites. Comparable integrated service model in the same region.
• Downtown Women's Center: Skid Row-based nonprofit providing shelter, housing, and wraparound services specifically for women experiencing homelessness. Overlaps with The People Concern's Skid Row services and Mollie Lowery center footprint.
• Chrysalis: LA-based nonprofit focused on homelessness and workforce development; operates resource centers, employment programs, and supportive services for individuals transitioning out of homelessness. Comparable target population with complementary (workforce) rather than overlapping services.
• Union Station Homeless Services: Pasadena/LA County nonprofit providing housing, case management, and outreach for adults and families experiencing homelessness. Directly competes for LA County contracts and serves adjacent geography.
• Su Casa Domestic Violence Shelter: Domestic violence shelter operator offering safe housing, counseling, and legal advocacy. Comparable to The People Concern's Sojourn program in service mix and target survivor population.

Regional players

• National Health Foundation: LA-based nonprofit addressing social determinants of health including homelessness and food insecurity across Southern California. Comparable regional footprint with broader health-equity framing versus The People Concern's housing-first focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/thepplconcern
• YouTubeyoutube.com/channel/UCgUeXh_yOERKwTsU26c1-ew
• Facebookfacebook.com/ThePeopleConcern
• LinkedInlinkedin.com/organization/18112047
• Instagraminstagram.com/thepeopleconcern

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The People Concern