NuWave Solutions

What NuWave Solutions does

NuWave Solutions is a privately held edge data management company headquartered in McLean, Virginia, founded in 1999 and led by co-founder and CEO Mark Keyser. The firm employs 11-50 people and positions its core technology as AI-powered solutions for IT service management, targeting enterprise IT organizations that are deploying AI in operations but lack governance infrastructure and measurable outcomes. Its stated focus is on the convergence of service management and connectivity within IT operations, addressing fragmented teams, tools, and budgets.

Historically, NuWave pursued growth through M&A, acquiring BigBear in December 2020 and Promodel in December 2020 for undisclosed amounts, which extended the company into predictive analytics, simulation, and decision-support capabilities. The BigBear unit subsequently operated as an independent public company (BigBear.ai), leaving NuWave's current scope concentrated on edge data management and AI for ITSM.

NuWave operates a sales-led go-to-market and drives awareness through industry thought-leadership panels (e.g., a 2026-05-13 UC Today panel alongside Metrigy, Movius, and RingCentral) rather than disclosed direct-response or product-launch campaigns. Pricing, revenue model, and customer composition are not publicly disclosed, and the company does not surface proprietary patents, certifications, or named customer logos in available data. The firm appears to compete as a small specialist in a segment dominated by larger ITSM and observability incumbents.

Name

NuWave Solutions

Legal name

NuWave Solutions (unconfirmed)

Website

https://nuwavesolutions.com

Company type

Private

Founded year

1999

Headcount range

11–50 employees

Short description

NuWave Solutions is a privately held edge data management and AI-for-ITSM vendor based in McLean, Virginia, serving enterprise IT organizations with solutions for AI governance and service management convergence.

Ownership category

akta.pro rank

Product category

Edge Data Management

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Edge Storage & Data Management (Caching, Backup, Local Data Lakes) (HDABAOAD)

akta.pro secondary industry

Edge AI Deployment, Orchestration & OTA Model Updates (HDAAAJAI)

Keywords

• Edge data management
• IT service management
• AI operations solutions
• Enterprise data management
• IT operations consulting

Headquarters

HQ city

Mclean

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Go-to-market motion1 record

Marketing channels1 record

Core offering

NuWave Solutions is a private edge data management company that develops solutions for managing data at the network edge. The company also engages with enterprise IT organizations on AI-powered IT service management, contributing industry thought leadership on AI adoption, governance, and the convergence of service management and connectivity in IT operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Edge Data Management Core service offering for managing data at the network edge, serving enterprise IT organizations that need to handle distributed data across edge environments.
• AI-Powered IT Service Management Solutions Engagement with enterprise IT organizations on AI adoption in IT service management, addressing governance and measurable business outcomes for AI deployments.

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• UC TodayminorGTM or Marketing Partner · 13 May 2026NuWave participated as one of four industry leaders (alongside Metrigy, Movius, and RingCentral) in a UC Today panel discussion on how AI is reshaping IT operations and service management.

Recent moves4 records

Expansion highlights4 records

Direct peers

• Moveworks: AI-native platform purpose-built for IT service management automation, directly overlapping NuWave's stated 'AI-powered solutions for IT service management' positioning.
• Aisera: AI service-management and conversational-AI platform automating IT operations workflows — squarely in the same AI-for-ITSM category NuWave occupies.
• Freshworks (Freshservice): Freshservice is an AI-augmented ITSM product competing directly for enterprise IT service management spend, with overlapping buyer persona and use cases.

Broad incumbents

• Atlassian (Jira Service Management): Jira Service Management is a widely deployed ITSM platform with growing AI capabilities, serving the same enterprise IT operations use cases as NuWave.
• Ivanti: Provides IT service management, asset, and endpoint solutions to enterprise IT organizations — directly competing for the same IT service-management budget pool.
• ServiceNow: The dominant IT service management platform, serving enterprise IT organizations with workflow, automation, and increasingly AI-driven operations — the same customer segment and use cases NuWave targets.
• BMC Helix: Long-standing enterprise ITSM and IT operations management vendor competing for the same enterprise IT buyers NuWave addresses, with embedded AI capabilities across service management.

Emerging players

• Atera: AI-driven IT management platform for IT operations, partially overlapping with NuWave's AI-for-IT service management positioning but geared toward smaller MSP/IT teams.

Others

• RingCentral: Featured alongside NuWave in the same UC Today AI-IT-service-management panel; comparable as a peer voice in the same conversation rather than a direct product competitor.
• Metrigy: IT operations research and advisory firm co-featured with NuWave in the UC Today panel; comparable as an industry-thought-leadership peer in the AI-for-ITSM discussion.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat2 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/nuwavesolutions
• Facebookfacebook.com/nuwavesolutionsllc
• LinkedInlinkedin.com/company/nuwave-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NuWave Solutions