Restore Health & Wellness

What Restore Health & Wellness does

Restore Health & Wellness, PLLC is a privately held, single-location functional medicine practice headquartered at 1010 S 16th Street, Wilmington, North Carolina, founded in 2005 by Tabetha Smith, FNP-C. The practice specialized in bio-identical hormone replacement therapy delivered primarily through BioTE subcutaneous hormone pellet implants, alongside intravenous vitamin and nutritional therapy (including Myers infusions and heavy metal chelation), acoustic wave therapy (EPAT/Extracorporeal Shock Wave Therapy), medical weight loss, and functional medicine consultations addressing gastrointestinal, thyroid, adrenal, and endocrine conditions. Core technology consisted of licensed BioTE bio-identical hormone pellets and EPAT devices, supplemented by IV micronutrient infusion protocols certified through International IV Nutritional Therapy Global Physician Education, with Charm EHR used for patient records and HIPAA-compliant communication.

The business operated on a direct-to-consumer, fee-for-service model targeting individual patients in the Wilmington region. Pricing was unit-based per visit or procedure: new patient consults at $300, established follow-ups at $150-$300, phone consults at $150, BioTE female procedures at $375-$400, and BioTE male procedures at $550-$700. A secondary revenue stream came from transactional sales of pharmaceutical-grade supplements (BioTE, Xymogen, Vital Plan, Klaire Ther-Biotic) with patients directed to partner e-commerce sites for ongoing orders. The practice achieved Platinum BioTE Partner status, ranked #2 out of more than 3,000 BioTE providers for patient retention, and celebrated a 2,000-patient BioTE milestone in November 2025. Marketing relied on blog content, Facebook/Instagram presence, the BioTE provider directory, and physician/patient referrals.

The practice permanently closed its office on February 26, 2026 at 5 PM after 21 years of operation. The closure followed the departure of the only other clinical staff member, Karla Vavra Melcher, RN BSN, and the owner's ongoing health issues; an attempt to sell the practice to a successor operator in 2025 was unsuccessful. Wind-down logistics included a 30% going-out-of-business discount on supplement inventory and a March 30, 2026 cutoff for patient records requests.

Name

Restore Health & Wellness

Legal name

Restore Health & Wellness, PLLC

Website

https://restorehealthwellness.com

Company type

Private

Founded year

2005

Operating status

Closed

Headcount range

11–50 employees

Short description

Restore Health & Wellness, PLLC was a Wilmington, NC functional medicine practice founded in 2005 delivering BioTE hormone pellet therapy, IV nutritional therapy, acoustic wave therapy, and integrative medicine services to individual patients. The single-location practice permanently closed on February 26, 2026 after 21 years.

Ownership category

akta.pro rank

Product category

Functional Medicine

NAICS

Ambulatory Health Care Services (621), Offices of Other Health Practitioners (6213), Other Ambulatory Health Care Services (6219)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro industry

PRIMARYHSADAKAI

Recovery Lounges & Multi-Modal Recovery Centers

Home & Personal Services/Fitness, Wellness & Personal Training/Spa, Sauna & Recovery Services

SECONDARYHSADAIAJ

Chronic Pain Rehabilitation & Functional Restoration

Home & Personal Services/Fitness, Wellness & Personal Training/Physical Therapy, Rehabilitation & Corrective Exercise

Keywords

• Hormone replacement therapy
• Functional medicine
• IV vitamin therapy
• Bio-identical hormones
• Wellness consultations

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Office Visits and Medical Procedures: Fee-for-service model for patient consultations, follow-ups, and medical procedures. Services include new patient consults ($300), established patient follow-ups ($150-$300), phone consultations ($150), and BioTE pellet procedures ($375-$700).
2. Supplement Sales: Sale of pharmaceutical-grade supplements including BioTE products, Xymogen, Vital Plan, Klaire Ther-Biotic, and others. Currently offering 30% discount on supplements as going-out-of-business sale.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Restore Health & Wellness is a functional medicine and hormone therapy practice that delivers BioTE bio-identical hormone pellet implants, IV vitamin/nutritional infusion therapy, acoustic wave (EPAT) therapy, medical weight loss programs, and consultations covering gastrointestinal, thyroid/adrenal/endocrine, and heavy metal chelation care. The practice also retails pharmaceutical-grade nutraceutical supplements. Services are delivered on a fee-for-service basis by licensed nurse practitioners and registered nurses to individual patients at its single Wilmington, NC office.

Product overview

Restore Health & Wellness is a functional medicine practice offering a comprehensive suite of health and wellness services centered around BioTE bio-identical hormone replacement therapy via pellet implants as the core offering. The practice provides IV vitamin/nutritional therapy, Acoustic Wave Therapy (EPAT), medical weight loss programs, and specialized services for gastrointestinal health, thyroid/adrenal/endocrine health. The practice operates under a functional medicine model that incorporates clinical-grade nutraceuticals, nutrition counseling, and personalized treatment plans. Services are delivered by certified practitioners including Tabetha Smith, FNP-C (a Legacy BioTE Provider and Platinum Partner) and Karla Vavra Melcher, RN, BSN. The practice serves patients seeking hormone optimization, wellness, prevention, and chronic disease management, and is located in Wilmington, NC.

Differentiator

Problem solved

Functional benefit

Products and services

• BioTE Bio-Identical Hormone Pellet Therapy Subcutaneous bio-identical hormone replacement therapy using pellet implants that release testosterone, estradiol, or anastrozole over 3–6 months to treat menopause, andropause, and hormonal imbalance in adult patients.
• IV Vitamin/Nutritional Therapy

Quantifiable outcome

• #2 out of 3,000 BioTE providers for patient retention - highest patient satisfaction
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• BioTEcoreGTM or Marketing PartnerPlatinum Partner status with BioTE - highest recognized level within BioTE's provider network. Tabetha Smith serves as Legacy Level BioTE Provider, BioTE mentor, and BioTE Protocter authorized to train and approve new providers. Practice celebrates 2,000 new BioTE patients milestone. BioTE provides marketing support, patient referrals through provider search directory, and ongoing training/certification.
• Charm EHR (Patient Portal)coreTechnology or IntegrationElectronic health records and patient portal system used for scheduling, records management, and HIPAA-compliant patient communication. Preferred method for patient communication over standard email.

Scale indicators8 records

Recent moves7 records

Expansion highlights2 records

Direct peers

• BodyLogicMD: National network of physician-owned functional and integrative medicine practices specializing in bioidentical hormone replacement therapy, weight loss, and wellness — directly comparable service mix and patient profile to Restore Health.
• Cenegenics: Age management medicine practice network offering hormone optimization, wellness, and preventive care to a similar mid-life/anti-aging patient demographic, with comparable clinical protocols and concierge positioning.
• BioTE Medical: National bio-identical hormone pellet therapy company whose product line (BioTE pellets) is the core service offering of Restore Health & Wellness. Restore Health is a Platinum BioTE Partner and BioTE trains/proctors providers through Restore Health's owner.
• Evexias Health Solutions: Functional and anti-aging medicine franchise offering bioidentical hormone therapy, IV nutrition, and wellness services to practitioners; competes for the same provider/patient ecosystem as BioTE-anchored practices like Restore Health.
• AgeRejuvenation: Multi-location hormone replacement therapy and weight loss clinic group with a directly overlapping BHRT, IV therapy, and wellness service portfolio targeting the same patient demographic as Restore Health.
• Defy Medical: Tertiary care telehealth clinic focused on hormone replacement, thyroid, and wellness services — overlap with Restore Health on BHRT and functional medicine, with a complementary telehealth-first delivery model.
• Forum Health: Network of integrative and functional medicine providers offering hormone therapy, IV therapy, weight loss, and chronic condition management — closely mirrors Restore Health's multi-modality clinical offering and patient segments.
• The Wellness Way: Franchise network of functional medicine clinics delivering hormone, thyroid, GI, and weight loss services through a standardized clinical model — a directly comparable franchise-style go-to-market in the same functional medicine category.

Market position

Strengths3 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/RestoreHealthWellness

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Restore Health & Wellness